SlideShare a Scribd company logo
The
Manager’s
Guide
To Self
Managing
Teams
SAVE
our
Development Managers
#saveourdevmanagers
#saveourdevelopmentmanagersa@diaryofscrum
Meet the cast...
The Directors
Purpose: Run company
Hobbies: Big Deals and
Big lunches
Our Dev Manager -
Vicente
Purpose: Manage 5 Dev
teams
Hobbies: Filmmaking
The Scrum Team
Purpose: Build Stuff
Hobbies: npm
Why is Vicente in despair?
Bemused – By what the
developers and directors
consider important
Overwhelmed –
Technology
moving so fast
Insecure – Team
autonomy takes
away traditional
role
What does Vicente think he should do?
Goal? Who? How?
To ensure
development
teams meet the
business need?
Make technical decisions
Impose Process
Take Responsibility
What?
MEETINGS
& EMAILS!
What could Vicente do?
Goal? Who? How?
To ensure
development
teams meet the
business need?
Autonomy
Mastery
Purpose
What?
?
Autonomy
Boundaries
Mastery
Growth
Mindset
Purpose
A Common Language
Profitable Development is when:
(customerValue/costToDevelopAndMaintain) > 1
PO’s Job Devs Job
Clean Code
Continuous
DeliveryHunt The Value
Collaborate
The Story So Far...
Manolo tells Vicente
the budget has been
cut and we must
deliver all the
features by Thursday
Scrummaster Dora tells
Vicente that they are in
the middle of rewrite
from React to Angular2
and it’s taking longer
than planned
The Scrum Team
Purpose: Build Stuff
Hobbies: npm
What should
Vicente do?
Vicente’
s
Plan
Task: Help Vicente - what happens
next in the story?
Vicente’s Vision
A group of smart diverse people,
passionate about their shared
purpose, openly collaborating and
continually experimenting
creating truly profitable
software.
My first actions for Vicente
1.Run an Open Space Workshop with the teams to establish
boundaries of self management and how to keep the teams aligned
(autonomy)
2.Invite the teams to form guilds with the purpose of improving
expertise in key areas [Clean Code, UX, Javascript,
Testing](mastery)
3.Take the devs out with Manolo to see his favourite customer and
see how their software helps people (purpose)
Thank You!
@diaryofscrum www.leantomato.com
http://www.c
4.com/progr
magnifica-7
Credits...

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Tom Howlett A managers guide to working with self organising teams

Editor's Notes

  1. Ask the audience: who are you? Developers SM’s Some sort of management role
  2. Recently in coaching I’ve been bought in by development managers to coach development teams – but I often spend more time coaching the managers, the conversations we have been profound. Management is changing, Command and Control and bureaucratic styles are impediments in an agile Agile talks very little about dev managers, they’re being ignored, patronised or even demonised. So what should managers do?
  3. Our imaginary client is Magnifico Software Limited, based in Sao Paulo
  4. So talking to Vicente about his work he identified 3 problems
  5. When I asked him he said... Impact Map Is this really the goal - in a hierarchichal org is it just to do what he’s asked He is ill equiped to make technical decisions and teams ruluctantly agree and then blame him whenever there are problems His attempts to impose a consistent process is always met with derision Taking responsibility for his teams his taking responsibility away from them, they just plod along he’s having a breakdown! Nobody seems to read his emails, meetings are met painful affairs with little engagement
  6. For me modern leadership is summed up with Dan Pink’s Autonomy, Mastery and Purpose When I suggested this to Vicente he asked 3 questions? But how can you give people these things? what does it look like? what are the risks?
  7. Autonomy gives people the freedom to make there own choices and do the most effective thing Risks Misalignment between teams Boundaries establishing the scope of autonomy (varies based on skills of the team) Once people have it reducing the boundaries will be met with resistance Some people may struggle, and prefer to be told what to do (leads to mastery and purpose) Connect with the team through Enquiry
  8. Mastery takes a growth mindset. The pace at which you need to learn is increasing People who have been encouraged to look busy may be lazy about learning and not Managers job is to continually challenge the team to find better ways, there are always options Establish a healthy balance between learning and delivery
  9. I see development teams disconnected from their purpose leading to disengagement. A disengaged self managing team is a dangerous thing. Teams Will focus on technical goal rather than business one (trying out latest patterns or frameworks because they are hip rather than serving a purpose How can we reconnect Tell stories, good and bad Stick the developers in from of users “Ecstatic” Focus on the value they are delivering and how their work is valued Measure the profit they are making for the company
  10. They are both looking for profit despite the different styles Not just financial gain profit in the wider sense Dev teams are not costs they are profit generators
  11. Profit comes from a collaboration between PO (and the wider business and devs) Together we maximise value and minimise the cost of that value We do the through quality and focus
  12. When I visited Vicente lasst week he was not looking well, nervously twitching, distracted Manolo (one of the directors is demanding the release on Thursday When he went to ask Dora the scrummaster she said her self managing team had decided to rewrite the whole application in Angular 2
  13. And a plan
  14. It’s important Vicente has a vision.. This is a vision he’s going to foster with this directors and teams Your suggestions for action will help