What Giving Tuesday Data is Telling Us About Effective FundraisingTechSoup
With more than 60 participating organizations in the U.S. and teams in more than 50 countries, the GivingTuesday Data Collaborative is the largest-ever philanthropic data initiative. The work is uncovering important (sometimes surprising) findings about donor behavior. We will discuss the threats and opportunities this work is revealing, and you will hear about the key findings from the U.S. and around the world about how, when, and why people give. Learn about the implications these important shifts in behavior will likely have when it comes to the future of fundraising.
How to find, engage and work with social influencers | Charity digital confer...CharityComms
Kathryn Excell, head of digital and Nikki Peters, campaign manager, MQ: Transforming Mental Health
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Discover Your Hidden Engagement Pyramid – Barbara Christensen, Percolator Con...NetSquared Vancouver
An engagement framework ensures you’re spending the right amount of time on the right people. Building it usually involves lots of strategy work to define your Theory of Change, audiences, and levels, plus finding the best technology track it all. Haven't yet embarked on this epic journey to being more effective organizers and fundraisers? You'd be amazed what you've already accomplished without ever having uttered the words "engagement pyramid". Let's uncover the maps you already have, clear away the mists of technical uncertainty, and help you lead the way to your hidden engagement pyramid.
BARBARA CHRISTENSEN, SENIOR PROJECT MANAGER at Percolator Consulting
Linkedin: https://www.linkedin.com/in/gardengnome/
Barbara has spent 20 years on the digital side of a nonprofit—CRM wrangling; digital organizing, fundraising, and communications; and IT and user support (and often all of those jobs at once). Her favorite campaign win was turning out hundreds of happy commenters to dull wildlife commission meetings for months. At Percolator, she empowers clients to sync their technology to their mission and is practically giddy about engagement. She believes profoundly in goals over gadgets, loves smashing bugs of the technical persuasion, and will talk to you about bats and/or chickens for far too long if you let her.
How do we create amazing supporter experiences? Audience strategy conference,...CharityComms
Richard Spencer, director, Commission on the Donor Experience
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Digital Teams in 2018: The New Landscape of Digital Engagement – Jason MogusNetSquared Vancouver
The state of digital teams inside our nonprofits often reflects deeper issues of culture and structure and how well adapted our institutions are to today's communications landscape. So what's going on with digital teams today? What team structures, roles, and behaviours are producing the best outcomes? Are we getting better at cross-silo and cross-channel communications? Are we set up to really deliver on the promise of digital engagement?
Jason Mogus - Digital Teams in 2018: The new landscape of digital engagement
Principal Strategist at NetChange Consulting
Linkedin: https://www.linkedin.com/in/jasonmogus/
Bio
advocacy campaign and organizational change consultant
been doing digital transformation for 22 years, his firm celebrates 25 years this summer
helped shape some of today's most successful campaigns including tar sands / pipeline work, australia's biggest campaign, $10 a day childcare in BC
What's interesting: lives on an island, is an obsessive walker; if you call him you'll likely hear the leaves crunching under feet
Secret skill: weird sound effects and made up songs for his 8 year old
What Giving Tuesday Data is Telling Us About Effective FundraisingTechSoup
With more than 60 participating organizations in the U.S. and teams in more than 50 countries, the GivingTuesday Data Collaborative is the largest-ever philanthropic data initiative. The work is uncovering important (sometimes surprising) findings about donor behavior. We will discuss the threats and opportunities this work is revealing, and you will hear about the key findings from the U.S. and around the world about how, when, and why people give. Learn about the implications these important shifts in behavior will likely have when it comes to the future of fundraising.
How to find, engage and work with social influencers | Charity digital confer...CharityComms
Kathryn Excell, head of digital and Nikki Peters, campaign manager, MQ: Transforming Mental Health
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Discover Your Hidden Engagement Pyramid – Barbara Christensen, Percolator Con...NetSquared Vancouver
An engagement framework ensures you’re spending the right amount of time on the right people. Building it usually involves lots of strategy work to define your Theory of Change, audiences, and levels, plus finding the best technology track it all. Haven't yet embarked on this epic journey to being more effective organizers and fundraisers? You'd be amazed what you've already accomplished without ever having uttered the words "engagement pyramid". Let's uncover the maps you already have, clear away the mists of technical uncertainty, and help you lead the way to your hidden engagement pyramid.
BARBARA CHRISTENSEN, SENIOR PROJECT MANAGER at Percolator Consulting
Linkedin: https://www.linkedin.com/in/gardengnome/
Barbara has spent 20 years on the digital side of a nonprofit—CRM wrangling; digital organizing, fundraising, and communications; and IT and user support (and often all of those jobs at once). Her favorite campaign win was turning out hundreds of happy commenters to dull wildlife commission meetings for months. At Percolator, she empowers clients to sync their technology to their mission and is practically giddy about engagement. She believes profoundly in goals over gadgets, loves smashing bugs of the technical persuasion, and will talk to you about bats and/or chickens for far too long if you let her.
How do we create amazing supporter experiences? Audience strategy conference,...CharityComms
Richard Spencer, director, Commission on the Donor Experience
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Digital Teams in 2018: The New Landscape of Digital Engagement – Jason MogusNetSquared Vancouver
The state of digital teams inside our nonprofits often reflects deeper issues of culture and structure and how well adapted our institutions are to today's communications landscape. So what's going on with digital teams today? What team structures, roles, and behaviours are producing the best outcomes? Are we getting better at cross-silo and cross-channel communications? Are we set up to really deliver on the promise of digital engagement?
Jason Mogus - Digital Teams in 2018: The new landscape of digital engagement
Principal Strategist at NetChange Consulting
Linkedin: https://www.linkedin.com/in/jasonmogus/
Bio
advocacy campaign and organizational change consultant
been doing digital transformation for 22 years, his firm celebrates 25 years this summer
helped shape some of today's most successful campaigns including tar sands / pipeline work, australia's biggest campaign, $10 a day childcare in BC
What's interesting: lives on an island, is an obsessive walker; if you call him you'll likely hear the leaves crunching under feet
Secret skill: weird sound effects and made up songs for his 8 year old
Presented by Megan Lee, See3 Communications as workshop for the Women In Development North group. Marketing and communications take place today in an attention economy. When time and focus of your constituents is at a premium, your strategy and approach must earn and retain their attention in order to tell your story, convey your value, and engage your constituents in your mission.
Harness the power of the crowd | Digital conference | 27 October 2016CharityComms
Emily Collins, fundraising advisor, I.G. Advisors and Erin Niimi Longhurst, communications and social media advisor, Social Misfits Media
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Storymakers 2014: Creating a Breakout Story (Hosted by TechSoup)See3 Communications
Learn how your nonprofit, library, or foundation can create better digital stories with advice from some of the most well-seasoned storytellers and creators in social good storymaking.
From Michael Hoffman of See3 and the DoGooder Nonprofit Video Awards, to Joe Lambert of the Center for Digital Storytelling, we'll discuss the ingredients of a break out story and where to turn for inspiration in a cluttered landscape.
Artez Interactive - Event Bootcamp: Fundamentals and Donor Data AnalyticsArtez Interactive
"We have 150% more participants this year. That's awesome!" Or is it?
What are your participants doing for you? Are they adding to your headcount for the event photo, or are they significantly contributing to your mission by generating revenue, awareness and advocates?
During this 1 hour live webinar, Event 360's Jeff Shuck will outline key metrics you should be evaluating, and will demonstrate how understanding a few critical pieces of data can make a substantial impact on the financial success of your event.
[Lightful webinar] Lessons from lockdown - What we’ve learned about digital f...Tereza Litsa
How has digital fundraising changed over the past year? What can we learn from it?
Lightful hosted a webinar to discuss the impact Covid has had on digital fundraising and what we’ve learned.
The panel shared their top three lessons learned from lockdown and how they apply to charities and nonprofits of all sizes. The panel consisted of:
- Akruti Desai, Senior Programme Officer at the Bill & Melinda Gates Foundation
- Woodrow Rosenbaum, Data and Insights Lead at #GivingTuesday
- Michele Dilworth, Senior Director of Partnerships at Candid
- Vinay Nair, CEO & Co-Founder at Lightful
The webinar was moderated by Alix Guerrier, CEO at GlobalGiving.
Plan and deliver great supporter email journeys | Digital tools and channels ...CharityComms
Claire Donner, digital strategist, more onion
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Website content – keeping out the ‘meh’ - | Charity digital conference | 21 N...CharityComms
Emma Dalby Bowler, digital content and marketing manager and Gareth John, digital development manager, Mind
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
The Value of Tribal Knowledge and Strategies to Increase AdoptionKanwal Khipple
Organizations are investing in enterprise social networks at an alarming rate. To gain the benefits of improving employee engagement, collaboration, and knowledge sharing requires you to look beyond technology deployment. Attend this session to learn how social tools can play a critical role, what strategies that can help drive organizational change. This session will help IT architecture and infrastructure personnel understand #esn adoption issues, the role of change management, and alignment of social tools with strategic business initiatives. As part of this session, we’ll also look at a customer case study on how Yammer is continuing to transform a global organization.
Agenda:
1. Social Maturity – present how social enterprise networks have changed over the course of the past decade (atlassian, give, newsgator, sp2010, yammer)
2. Creating a Collaborative / Social Environment – what are some of the top ways organizations are changing the traditional collaboration model and the risks involved.
3. Enable business value – scenarios and opportunities to create business value
4. Change Mgmt models – what training, governance and adoption strategies work and where your organization fits.
The #1 issue with credit unions today with their social media efforts is time and resources -- based on a 2012 Filene study. In this presentation, numerous tips and lots of tools to make a credit union's social media efforts almost effortless. They tons of time and a boatload of money in labor.
Join expert Amir Give'on for this interactive session and learn about crowdfunding and how it can and should be the way to sustain your Jewish innovation. We will discuss the fundamentals of crowdfunding, what makes a great campaign and how should you take your first step towards having the community support your Jewish initiative. Find out how to make crowdfunding work for you or your organization.
Dr. Amir Give'on is a partner in Rimona Consulting, a firm dedicated to harnessing the power of people to provide a variety of organizations and corporations with tools to help achieve their goals. Amir is an expert in the areas of systems optimization, crowdsourcing, crowdfunding, community-building, measurement and evaluation, social media and project management. His academic and professional background is situated in the fields of mechanical, electrical and aerospace engineering with strong skills in entrepreneurship and platform design. After 6 years of working for NASA's Jet Propulsion Laboratory, Amir turned his attention to social entrepreneurship and is a co-founder of www.jewcer.com, helping Jewish organizations and individuals build and expand their networks through crowdfunding. He holds a B.S.E. in electrical engineering and a Ph.D in mechanical and aerospace engineering from Princeton University.
Presented by Megan Lee, See3 Communications as workshop for the Women In Development North group. Marketing and communications take place today in an attention economy. When time and focus of your constituents is at a premium, your strategy and approach must earn and retain their attention in order to tell your story, convey your value, and engage your constituents in your mission.
Harness the power of the crowd | Digital conference | 27 October 2016CharityComms
Emily Collins, fundraising advisor, I.G. Advisors and Erin Niimi Longhurst, communications and social media advisor, Social Misfits Media
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Storymakers 2014: Creating a Breakout Story (Hosted by TechSoup)See3 Communications
Learn how your nonprofit, library, or foundation can create better digital stories with advice from some of the most well-seasoned storytellers and creators in social good storymaking.
From Michael Hoffman of See3 and the DoGooder Nonprofit Video Awards, to Joe Lambert of the Center for Digital Storytelling, we'll discuss the ingredients of a break out story and where to turn for inspiration in a cluttered landscape.
Artez Interactive - Event Bootcamp: Fundamentals and Donor Data AnalyticsArtez Interactive
"We have 150% more participants this year. That's awesome!" Or is it?
What are your participants doing for you? Are they adding to your headcount for the event photo, or are they significantly contributing to your mission by generating revenue, awareness and advocates?
During this 1 hour live webinar, Event 360's Jeff Shuck will outline key metrics you should be evaluating, and will demonstrate how understanding a few critical pieces of data can make a substantial impact on the financial success of your event.
[Lightful webinar] Lessons from lockdown - What we’ve learned about digital f...Tereza Litsa
How has digital fundraising changed over the past year? What can we learn from it?
Lightful hosted a webinar to discuss the impact Covid has had on digital fundraising and what we’ve learned.
The panel shared their top three lessons learned from lockdown and how they apply to charities and nonprofits of all sizes. The panel consisted of:
- Akruti Desai, Senior Programme Officer at the Bill & Melinda Gates Foundation
- Woodrow Rosenbaum, Data and Insights Lead at #GivingTuesday
- Michele Dilworth, Senior Director of Partnerships at Candid
- Vinay Nair, CEO & Co-Founder at Lightful
The webinar was moderated by Alix Guerrier, CEO at GlobalGiving.
Plan and deliver great supporter email journeys | Digital tools and channels ...CharityComms
Claire Donner, digital strategist, more onion
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Website content – keeping out the ‘meh’ - | Charity digital conference | 21 N...CharityComms
Emma Dalby Bowler, digital content and marketing manager and Gareth John, digital development manager, Mind
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
The Value of Tribal Knowledge and Strategies to Increase AdoptionKanwal Khipple
Organizations are investing in enterprise social networks at an alarming rate. To gain the benefits of improving employee engagement, collaboration, and knowledge sharing requires you to look beyond technology deployment. Attend this session to learn how social tools can play a critical role, what strategies that can help drive organizational change. This session will help IT architecture and infrastructure personnel understand #esn adoption issues, the role of change management, and alignment of social tools with strategic business initiatives. As part of this session, we’ll also look at a customer case study on how Yammer is continuing to transform a global organization.
Agenda:
1. Social Maturity – present how social enterprise networks have changed over the course of the past decade (atlassian, give, newsgator, sp2010, yammer)
2. Creating a Collaborative / Social Environment – what are some of the top ways organizations are changing the traditional collaboration model and the risks involved.
3. Enable business value – scenarios and opportunities to create business value
4. Change Mgmt models – what training, governance and adoption strategies work and where your organization fits.
The #1 issue with credit unions today with their social media efforts is time and resources -- based on a 2012 Filene study. In this presentation, numerous tips and lots of tools to make a credit union's social media efforts almost effortless. They tons of time and a boatload of money in labor.
Join expert Amir Give'on for this interactive session and learn about crowdfunding and how it can and should be the way to sustain your Jewish innovation. We will discuss the fundamentals of crowdfunding, what makes a great campaign and how should you take your first step towards having the community support your Jewish initiative. Find out how to make crowdfunding work for you or your organization.
Dr. Amir Give'on is a partner in Rimona Consulting, a firm dedicated to harnessing the power of people to provide a variety of organizations and corporations with tools to help achieve their goals. Amir is an expert in the areas of systems optimization, crowdsourcing, crowdfunding, community-building, measurement and evaluation, social media and project management. His academic and professional background is situated in the fields of mechanical, electrical and aerospace engineering with strong skills in entrepreneurship and platform design. After 6 years of working for NASA's Jet Propulsion Laboratory, Amir turned his attention to social entrepreneurship and is a co-founder of www.jewcer.com, helping Jewish organizations and individuals build and expand their networks through crowdfunding. He holds a B.S.E. in electrical engineering and a Ph.D in mechanical and aerospace engineering from Princeton University.
Are your chapters crowdfunding? The answer is yes, whether you know it or not.Billhighway
Crowdfunding is here to stay. Yet, many foundations have not embraced it because of resource or technology constraints.
Learn how Zeta Tau Alpha Foundation took a leap of faith on a turnkey fundraising solution with Billhighway and CrowdChange that includes crowdfunding, mobile access, lockbox, and recurring donations. Hear about their experience, ROI, and how you can implement elements of this solution that work for you, at your own pace. You don’t have to do it all to see a positive change.
Increasingly, small and medium sized charities are growing their fundraising programs by running team-based events like runs, walks, and other "-thons".
In this webinar, speakers Paul Nazareth and Shannon Craig from CanadaHelps will share concrete examples of successful small charity peer-to-peer campaigns and provide key insights on how to choose your event type, "right-size" your event, as well as share eight guide posts for maximizing your results.
GlobalGiving hosted an online fundraising workshop in Washington DC for more than 75 great nonprofits on January 12, 2012. The attached slides comprise presentations by the three speakers - Alison Carlman, Marc Maxson and Manmeet Mehta.
[CauseVox] Mastering P2P for Small Nonprofits - OPT.pdfTechSoup
Peer-to-peer fundraising can be a powerful tool for small nonprofits to raise funds and increase awareness about their cause. In this webinar, Rob Wu and Jenna Notarfrancesco with CauseVoxwe share the world of peer-to-peer fundraising and provided practical tips and tools for small nonprofits to master this approach. Topics such as setting fundraising goals, recruiting engaging peer-to-peer fundraisers, creating compelling campaigns, leveraging social media, and measuring success were discussed.
Join Razoo for #GivingTuesday 2014! This presentation provides and introduction to Razoo's 2014 #GivingTuesday event, along with a simple strategy for campaign success.
Introduction to #GivingTuesday (10/21 Webinar)RazooGiving
Join Razoo for #GivingTuesday 2014! This presentation provides and introduction to Razoo's 2014 #GivingTuesday event, along with a simple strategy for campaign success.
Are Your Chapters Crowdfunding? The Answer is Yes, Whether You Know It Or Not.Billhighway
Crowdfunding is here to stay. Yet, many foundations have not embraced it because of resource or technology constraints. Learn how Zeta Tau Alpha Foundation took a leap of faith on a turnkey fundraising solution with Billhighway and CrowdChange that includes crowdfunding, mobile access, lockbox, and recurring donations. Hear about their experience, ROI, and how you can implement elements of this solution that work for you, at your own pace. You don’t have to do it all to see a positive change
Model Attribute Check Company Auto PropertyCeline George
In Odoo, the multi-company feature allows you to manage multiple companies within a single Odoo database instance. Each company can have its own configurations while still sharing common resources such as products, customers, and suppliers.
The Roman Empire A Historical Colossus.pdfkaushalkr1407
The Roman Empire, a vast and enduring power, stands as one of history's most remarkable civilizations, leaving an indelible imprint on the world. It emerged from the Roman Republic, transitioning into an imperial powerhouse under the leadership of Augustus Caesar in 27 BCE. This transformation marked the beginning of an era defined by unprecedented territorial expansion, architectural marvels, and profound cultural influence.
The empire's roots lie in the city of Rome, founded, according to legend, by Romulus in 753 BCE. Over centuries, Rome evolved from a small settlement to a formidable republic, characterized by a complex political system with elected officials and checks on power. However, internal strife, class conflicts, and military ambitions paved the way for the end of the Republic. Julius Caesar’s dictatorship and subsequent assassination in 44 BCE created a power vacuum, leading to a civil war. Octavian, later Augustus, emerged victorious, heralding the Roman Empire’s birth.
Under Augustus, the empire experienced the Pax Romana, a 200-year period of relative peace and stability. Augustus reformed the military, established efficient administrative systems, and initiated grand construction projects. The empire's borders expanded, encompassing territories from Britain to Egypt and from Spain to the Euphrates. Roman legions, renowned for their discipline and engineering prowess, secured and maintained these vast territories, building roads, fortifications, and cities that facilitated control and integration.
The Roman Empire’s society was hierarchical, with a rigid class system. At the top were the patricians, wealthy elites who held significant political power. Below them were the plebeians, free citizens with limited political influence, and the vast numbers of slaves who formed the backbone of the economy. The family unit was central, governed by the paterfamilias, the male head who held absolute authority.
Culturally, the Romans were eclectic, absorbing and adapting elements from the civilizations they encountered, particularly the Greeks. Roman art, literature, and philosophy reflected this synthesis, creating a rich cultural tapestry. Latin, the Roman language, became the lingua franca of the Western world, influencing numerous modern languages.
Roman architecture and engineering achievements were monumental. They perfected the arch, vault, and dome, constructing enduring structures like the Colosseum, Pantheon, and aqueducts. These engineering marvels not only showcased Roman ingenuity but also served practical purposes, from public entertainment to water supply.
Palestine last event orientationfvgnh .pptxRaedMohamed3
An EFL lesson about the current events in Palestine. It is intended to be for intermediate students who wish to increase their listening skills through a short lesson in power point.
Macroeconomics- Movie Location
This will be used as part of your Personal Professional Portfolio once graded.
Objective:
Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
Instructions for Submissions thorugh G- Classroom.pptxJheel Barad
This presentation provides a briefing on how to upload submissions and documents in Google Classroom. It was prepared as part of an orientation for new Sainik School in-service teacher trainees. As a training officer, my goal is to ensure that you are comfortable and proficient with this essential tool for managing assignments and fostering student engagement.
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
6. About Jewcer
• Founded in 2012
• Helped over 500 initiatives raise over $3,500,000
• Non-profit (2015)
• Jewcer provides both the technology and the hands-
on guidance
• More than 70% of the campaigns reach their goal
(industry standard is below 30%)
8. It is easier to find 100 people that love your idea and would each
give you $10 than to find one person that would give you $1000.
Why crowdfunding works?
9. How many people I know
Relationship“strength”
Before social
networks
10. How many people I know
Relationship“strength”
After social
networks
11. What Crowdfunding Really is…
Converter
$
The conversion rate depends on many parameters such
as connection strength, story, campaign success, etc.
12. What Crowdfunding Really is…
Converter
$
Your time
Existing network
Platform traffic
Platform boosting
Paid marketing (yes)
Media coverage
Jewcer is simply an organization that
helps you get better conversions and be
more efficient with your resources.
13. Is crowdfunding right for you?
• Do you time?
• Do you have a clear project?
• Do you have an existing network/fanbase?
• Are you too shy to speak about it?
• Do you have a team or are you alone?
14. If you want to be a successful
entrepreneur, then you must try
crowdfunding at least once.
18. How Crowdfunding Works:
1. Build a campaign page
2. Launch the page
3. Tell people about it
4. People hear about it and contribute / share
5. People browse around the platform
6. People hear about it from platform marketing
7. Use paid advertising (*)
21. • Simple
• Logical
• Jewish connection (if you have)
• Apply the “DNA”
1. Choose the Right Story to Tell
22. 2. Choosing the Best Goal Amount for you
• The amount you raise depends on you
• Make it logical
• Time / Network resources (calculator)
• Jewcer is on your team
(bigger multiplier)
26. 5. The Right Way to Launch
• The “Launch list” method
27. Effort to get action
Howwellyouknowsomeone
Your mother
Complete strangers
Friends and Family
Facebook friends
Twitter followers
Influencers
28. Effort to get action
Howwellyouknowsomeone
Your mother
Complete strangers
Friends and Family
Facebook friends
Twitter followers
Influencers
The more support
you can show,
the easier it is to get
people to act
29. Effort to get action
Howwellyouknowsomeone
Your mother
Complete strangers
Friends and Family
Facebook friends
Twitter followers
Influencers
30. What the Launch List Method looks like in action…
during soft launch…
33. 1. The (social) trigger happy
2. The 30 min man
3. The cropper
4. The shy one
5. The Jewish mother complex
34. FAQ’s
• What are the fees involved?
• Do I have to reach my goal to get the money?
• How long is the typical campaign?
• Can I raise $1,000,000 on Jewcer?
• Am I not better off on a larger platform?
• Do my funders get a tax deduction?
• What type of campaigns do you accept / reject?
35. Q & A
If you ever have a question for us,
please email help@jewcer.com