1. …by making
education available
to everyone…
Communications
for all
We believe that connectivity is a
starting point for economic growth
and improved quality of life.
Connectivity
is improving
livelihoods…
…by fostering
peace and
reconnecting
families…
…and by
supporting
disaster-relief
efforts.
To date Connect To Learn
has brought 21st-century
education to 33 schools
around the world
…by bridging the
digital divide…
For every 10% increase
in broadband penetration,
GDP increases by
one percentage point
Source: Ericsson and Arthur D. Little, 2010-2011
185,000 people have registered on the
Refugees United mobile platform
There are 43 million refugees worldwide
Source: Refugees United and UNHCR
Ericsson Response
volunteers have assisted
in more than 40 relief
efforts in 30 countries
over the past 12 years
About 2.5 billion people
worldwide are unbanked
– yet 1.7 billion of them
have mobile phones with
the potential to access
m-commerce services
Source: World Bank
Source: Ericsson

2. The
carbon footprint
of an average ICT
user is estimated to
decrease 20%
between 2007
and 2020…
…so we are
designing
products and
solutions to
make this
happen…
We are reducing our
environmental impact
throughout our value chain.
Ericsson’s Psi Ψ 3G coverage
solution reduces power
consumption by up to 40%
The Antenna-Integrated Radio
(AIR) cuts energy consumption
by 40%
By 2017, 85% of the world’s
population will have access to
mobile-broadband coverage
via 3G networks
Ericsson increased its video
conference rooms globally by
60% in 2012, contributing to
the reduction of CO2e
emissions per employee
34% of our global
facilities use certified
green electricity
and 74% at measured
European facilities
…and reducing
carbon emissions
in our own
operations.
reducing our
environmental
impact
In Sweden, we have used
100% certified green
electricity since 2008
…finding
smarter ways of
working…
Source: Ericsson

3. enabling a
low-carbon
economy
The ICT sector contributes
about 2% of global CO2e
emissions, but can help
eliminate a significant portion
of the remaining 98% from
other industries.
ICT solutions
will enable the
low-carbon
economy
of the future…
…and will transform
industries and
cities.
By 2050, 70% of
the global population
will reside in an urban
area or city.
Stockholm Royal
Seaport is an
ICT-enabled city
district that will be
climate-positive
by 2030
ICT
2%
Waste
3%
Forestry 17%
Agriculture
14%
Energy supply
26%
Buildings
8%
Industry
19%
Transport
& travel 13%
The CO2e from an annual
mobile subscription is
equal to driving a car for
about 1.5 hours
Source:
Ericsson and
TeliaSonera, 2012
The SMARTer 2020 study
estimates that ICT-enabled
solutions could reduce
global CO2e emissions by
16.5% in 2020
Source: GeSI
Source:
UN HABITAT
Smart grids can help address
67% of the energy lost due
to inefficiencies before
reaching the consumer
ICT
2%
A 2012 study of eight ICT-related
services in six countries showed they
could produce energy savings of 373
million barrels of oil equivalents per year
Source: Yankee Group and GeSI
373million
Source: Ernest Orlando Lawrence
Berkeley National Laboratory and GeSI
Source: Stockholm Royal
Seaport Innovation
Center
Source: Ericsson

4. conducting
business
responsibly
Wherever we operate,
integrity and high ethical
standards are fundamental
to our work.
Through high ethical
standards and our
Code of Business
Ethics, we promote fair
employment, safe
working conditions
and concern for the
environment.
We have zero
tolerance for
corruption…
…and put human
rights in focus
throughout our
value chain.
In 2012, Ericsson joined the
Institute for Human Rights and
Business Framework to discuss
best practice for corporate
responsibility in Myanmar
Our auditors conducted
over 640 supplier Code of
Conduct audits in 2012
Our Sales Compliance Board
is improving internal
governance of human rights
issues in the sales process
Close to 100% of Ericsson
employees worldwide have
acknowledged our Code of
Business Ethics
Source: Ericsson