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Unlocking Your Startup’s Growth Sean Ellis Boston, MA December 16, 2009
Startup Risk & Upside = Customers Traction is tough Acquiring at scale even tougher Where do you start? Hundreds of things you “could do” Most early marketing effort wasted 2 startup-marketing.com
Road to IPOs: What I Thought Mattered? Apply engineering to marketing Focus on right metrics & optimize Understand users and use cases Early execution is most critical 3 startup-marketing.com
My Key Focus Now Critical Zone Critical Zone IPOs Growth Stage Then light advising in growth stage 4 startup-marketing.com
Customer Development Sequence 5 startup-marketing.com
Growth Starts with Right Product 6 startup-marketing.com
What is Product/Market Fit? People want/need your product And they represent large enough market Differentiated from alternatives Users will pay for your product Or you are advertising supported 7 startup-marketing.com
“Focus obsessively on getting to product/market fit.” Marc Andreessen Founder Netscape, Opsware, Ning 8 startup-marketing.com
PayPal’s Quest for P/M Fit $200K seed funding - cryptography “No one really needed it” Max Levchin $4.5M VC funding - PDA payments People preferred web demo (100X users) $1.5B sale to eBay – web payments 9 startup-marketing.com
Survey Your Product/Market Fit Free template at Survey.io 10 startup-marketing.com
Key Product/Market Fit Question “How would you feel if you could no longer use Product?” 11 startup-marketing.com
Transition to Growth 12 startup-marketing.com
Race to Scale Focus on speed rather than short-term burn  Long-term burn will be less with speed Difficult after “low burn” VC praise Requires major shift in culture 13 startup-marketing.com
Transition to Growth Track/report right metrics Positioning (based on perceived value) Start recruiting head of marketing Viable economics (business model) Scalable growth strategy 14 startup-marketing.com
Hiring/Managing VP Marketing Hire marketer with founder DNA CEO & VP Marketing form partnership CEO shouldn’t abdicate startup’s fate Goal = Scalable, profitable channels Insist on perfect execution  15 startup-marketing.com
Optimize Before Growing Landing pages 12% 13% 8% … 16 startup-marketing.com
2. Optimize Funnel Home Page 200,000 100000 50% Signup 50000 100,000 12.5& 12.5% Path 2 Path 1 25000 X000 25000 X% Path 1 (step 2) X000 X00 X% X% X% X% Paid Paid Free Free X000 X00 X00 X000 17 startup-marketing.com
Scalable Growth Now Possible 18 startup-marketing.com
Driving/Managing Growth Budget to maximize positive ROI spend 19 startup-marketing.com
Test from Free to Paid Channels 20 startup-marketing.com
Improve Lifetime Value Customer retention is critical Cross/up sell additional products This expands profitable channels 21 startup-marketing.com
Complete Startup Pyramid Growth Optimize Economics Positioning Product/Market Fit Twitter:  @seanellis Blog: startup-marketing.com

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Sean Ellis - Boston 12 16 09

  • 1. Unlocking Your Startup’s Growth Sean Ellis Boston, MA December 16, 2009
  • 2. Startup Risk & Upside = Customers Traction is tough Acquiring at scale even tougher Where do you start? Hundreds of things you “could do” Most early marketing effort wasted 2 startup-marketing.com
  • 3. Road to IPOs: What I Thought Mattered? Apply engineering to marketing Focus on right metrics & optimize Understand users and use cases Early execution is most critical 3 startup-marketing.com
  • 4. My Key Focus Now Critical Zone Critical Zone IPOs Growth Stage Then light advising in growth stage 4 startup-marketing.com
  • 5. Customer Development Sequence 5 startup-marketing.com
  • 6. Growth Starts with Right Product 6 startup-marketing.com
  • 7. What is Product/Market Fit? People want/need your product And they represent large enough market Differentiated from alternatives Users will pay for your product Or you are advertising supported 7 startup-marketing.com
  • 8. “Focus obsessively on getting to product/market fit.” Marc Andreessen Founder Netscape, Opsware, Ning 8 startup-marketing.com
  • 9. PayPal’s Quest for P/M Fit $200K seed funding - cryptography “No one really needed it” Max Levchin $4.5M VC funding - PDA payments People preferred web demo (100X users) $1.5B sale to eBay – web payments 9 startup-marketing.com
  • 10. Survey Your Product/Market Fit Free template at Survey.io 10 startup-marketing.com
  • 11. Key Product/Market Fit Question “How would you feel if you could no longer use Product?” 11 startup-marketing.com
  • 12. Transition to Growth 12 startup-marketing.com
  • 13. Race to Scale Focus on speed rather than short-term burn Long-term burn will be less with speed Difficult after “low burn” VC praise Requires major shift in culture 13 startup-marketing.com
  • 14. Transition to Growth Track/report right metrics Positioning (based on perceived value) Start recruiting head of marketing Viable economics (business model) Scalable growth strategy 14 startup-marketing.com
  • 15. Hiring/Managing VP Marketing Hire marketer with founder DNA CEO & VP Marketing form partnership CEO shouldn’t abdicate startup’s fate Goal = Scalable, profitable channels Insist on perfect execution 15 startup-marketing.com
  • 16. Optimize Before Growing Landing pages 12% 13% 8% … 16 startup-marketing.com
  • 17. 2. Optimize Funnel Home Page 200,000 100000 50% Signup 50000 100,000 12.5& 12.5% Path 2 Path 1 25000 X000 25000 X% Path 1 (step 2) X000 X00 X% X% X% X% Paid Paid Free Free X000 X00 X00 X000 17 startup-marketing.com
  • 18. Scalable Growth Now Possible 18 startup-marketing.com
  • 19. Driving/Managing Growth Budget to maximize positive ROI spend 19 startup-marketing.com
  • 20. Test from Free to Paid Channels 20 startup-marketing.com
  • 21. Improve Lifetime Value Customer retention is critical Cross/up sell additional products This expands profitable channels 21 startup-marketing.com
  • 22. Complete Startup Pyramid Growth Optimize Economics Positioning Product/Market Fit Twitter: @seanellis Blog: startup-marketing.com

Editor's Notes

  1. Startup success today becoming less mysterious
  2. Talk about execution when you are below PM fit and how we’ve fixed this…