Scsm 2010 ile yapılabilecekler

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System Center Service Manager 2010 provides a flexible platform to automate common IT processes. It integrates with other System Center products like Configuration Manager, Operations Manager, and Active Directory. Service Manager allows organizations to manage incidents, changes, problems, assets, and compliance through features like workflows, self-service portals, a knowledge base, and a configuration management database. It aims to help IT groups deliver efficient support, simplify management, and improve reliability through an integrated platform for orchestrating people, processes, and technology.

Technology

System Center Service Manager 2010 ile Yapılabilecekler Mustafa KARA BilgeAdam BTA Sistem ve Network Bölüm Bşk.Yrd. mustafa.kara@bilgeadam.com

Integrated Platform for Orchestrating People, Process, and Technology INTEGRATED EFFICIENT BUSINESS ALIGNED CMDB IT Process and workflow Automation Service Maps Self Service Portal Automated Notifications Knowledge Base Asset Management Compliance and Risk Management Informed Decision Making INTEGRATED | EFFICIENT | BUSINESS ALIGNED

Service Manager : The Power is in the Integration IT BUSINESS INTELLIGENCE IT ANALYST ASSET MANAGEMENT PROVANCE SELF SERVICE COMPLIANCE AND RISK Incident and Problem Authoring Knowledge Base SERVICE MANAGER Workflows Portal Change Data Warehouse CMDB

Integrated System Center CMDB System Center common schema Common schema across System Center Object model is based on Operations Manager IT assets are represented as configuration items (CIs) Incidents, change requests, and problems are represented as work items (WIs) Configuration Management Database (CMDB) features Create, update, and view CIs Create relationships among CIs, WIs, IT staff, and Active Directory® Domain Services (AD DS) users Automatically track CI change history Service definition and mapping INTEGRATED | EFFICIENT | BUSINESS ALIGNED

Incident Management Restore service quickly 75 to 80% of all incidents are caused by poor change management Efficient resolution with knowledge base and history Ensure accurate and efficient recording with pre-defined templates Automatic incident creation between Config and Ops Manager

Change Management Minimize errors and reduce risk 33% of customers plan to automate change over the next three years Embed standard processes Efficiently create change requests Fill in information quickly using templates

Knowledge ManagementReducing time to resolution Knowledge articles: ,[object Object]

Capture existing knowledge published on the Web

Related incidents, change requests, knowledge articles,[object Object]

Service Manager Driving Service Management Outcomes Realize value of the IT investment Ensure IT governance, risk, and compliance Adapt to ever-changing needs of the organization BUSINESS Provide choice and flexibility Deliver efficient support, anywhere, anytime Increase responsiveness and satisfaction IT SERVICE MANAGEMENT GOALS END USER Reduce downtime, lower time to resolution Improve reliability Simplify the management of compliance and risk DATA CENTER INTEGRATED | EFFICIENT | BUSINESS ALIGNED

Demo – Datacenter IntegrationEliminating costly downtime through auto detection SERVICE MONITORED ALERT GENERATED INCIDENT CREATED INCIDENT RESOLVED INCIDENT DIAGNOSED INCIDENT CLOSED CONNECTOR CONNECTOR INTEGRATED | EFFICIENT | BUSINESS ALIGNED

Demo - Empowering the End User The average cost of a single call is $25 to $30 Self Service Portals reduce calls by 30% Provision Software Reset Passwords Create/view service requests View announcements Search/view knowledge base INTEGRATED | EFFICIENT | BUSINESS ALIGNED

Demo - Automating ComplianceDCM Integration CLIENT MANAGED INCIDENT CREATED CHANGE REQUESTED INCIDENT DIAGNOSED REMEDIATION ACTION DCM DRIFT INTEGRATED | EFFICIENT | BUSINESS ALIGNED

Compliance and Risk Process Management Pack for Service Manager Regulations and Standards CONTROL OBJECTIVES Exchange WS2008 Windows 7 CONTROL ACTIVITES Reports Reports Reports

System Center Service Manager is an integrated platform that orchestrates people, processes, and technology across IT. It provides automated incident and problem management, change management, knowledge management, and other IT processes. Service Manager integrates with other System Center products and Active Directory. It uses a Configuration Management Database to represent IT assets and incidents. The document highlights features like self-service portals, compliance integration, and an authoring tool for customizing forms and workflows without code. Service Manager 2010 is scheduled for release in the first half of 2010.

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Conversational agents, or chatbots, are increasingly used to access all sorts of services using natural language. While open-domain chatbots - like ChatGPT - can converse on any topic, task-oriented chatbots - the focus of this paper - are designed for specific tasks, like booking a flight, obtaining customer support, or setting an appointment. Like any other software, task-oriented chatbots need to be properly tested, usually by defining and executing test scenarios (i.e., sequences of user-chatbot interactions). However, there is currently a lack of methods to quantify the completeness and strength of such test scenarios, which can lead to low-quality tests, and hence to buggy chatbots. To fill this gap, we propose adapting mutation testing (MuT) for task-oriented chatbots. To this end, we introduce a set of mutation operators that emulate faults in chatbot designs, an architecture that enables MuT on chatbots built using heterogeneous technologies, and a practical realisation as an Eclipse plugin. Moreover, we evaluate the applicability, effectiveness and efficiency of our approach on open-source chatbots, with promising results.

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“Temporal Event Neural Networks: A More Efficient Alternative to the Transfor...

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For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/temporal-event-neural-networks-a-more-efficient-alternative-to-the-transformer-a-presentation-from-brainchip/ Chris Jones, Director of Product Management at BrainChip , presents the “Temporal Event Neural Networks: A More Efficient Alternative to the Transformer” tutorial at the May 2024 Embedded Vision Summit. The expansion of AI services necessitates enhanced computational capabilities on edge devices. Temporal Event Neural Networks (TENNs), developed by BrainChip, represent a novel and highly efficient state-space network. TENNs demonstrate exceptional proficiency in handling multi-dimensional streaming data, facilitating advancements in object detection, action recognition, speech enhancement and language model/sequence generation. Through the utilization of polynomial-based continuous convolutions, TENNs streamline models, expedite training processes and significantly diminish memory requirements, achieving notable reductions of up to 50x in parameters and 5,000x in energy consumption compared to prevailing methodologies like transformers. Integration with BrainChip’s Akida neuromorphic hardware IP further enhances TENNs’ capabilities, enabling the realization of highly capable, portable and passively cooled edge devices. This presentation delves into the technical innovations underlying TENNs, presents real-world benchmarks, and elucidates how this cutting-edge approach is positioned to revolutionize edge AI across diverse applications.

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DianaGray10

Join us to learn how UiPath Apps can directly and easily interact with prebuilt connectors via Integration Service--including Salesforce, ServiceNow, Open GenAI, and more. The best part is you can achieve this without building a custom workflow! Say goodbye to the hassle of using separate automations to call APIs. By seamlessly integrating within App Studio, you can now easily streamline your workflow, while gaining direct access to our Connector Catalog of popular applications. We’ll discuss and demo the benefits of UiPath Apps and connectors including: Creating a compelling user experience for any software, without the limitations of APIs. Accelerating the app creation process, saving time and effort Enjoying high-performance CRUD (create, read, update, delete) operations, for seamless data management. Speakers: Russell Alfeche, Technology Leader, RPA at qBotic and UiPath MVP Charlie Greenberg, host

“How Axelera AI Uses Digital Compute-in-memory to Deliver Fast and Energy-eff...

Edge AI and Vision Alliance

For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/how-axelera-ai-uses-digital-compute-in-memory-to-deliver-fast-and-energy-efficient-computer-vision-a-presentation-from-axelera-ai/ Bram Verhoef, Head of Machine Learning at Axelera AI, presents the “How Axelera AI Uses Digital Compute-in-memory to Deliver Fast and Energy-efficient Computer Vision” tutorial at the May 2024 Embedded Vision Summit. As artificial intelligence inference transitions from cloud environments to edge locations, computer vision applications achieve heightened responsiveness, reliability and privacy. This migration, however, introduces the challenge of operating within the stringent confines of resource constraints typical at the edge, including small form factors, low energy budgets and diminished memory and computational capacities. Axelera AI addresses these challenges through an innovative approach of performing digital computations within memory itself. This technique facilitates the realization of high-performance, energy-efficient and cost-effective computer vision capabilities at the thin and thick edge, extending the frontier of what is achievable with current technologies. In this presentation, Verhoef unveils his company’s pioneering chip technology and demonstrates its capacity to deliver exceptional frames-per-second performance across a range of standard computer vision networks typical of applications in security, surveillance and the industrial sector. This shows that advanced computer vision can be accessible and efficient, even at the very edge of our technological ecosystem.

HCL Notes und Domino Lizenzkostenreduzierung in der Welt von DLAU

panagenda

Webinar Recording: https://www.panagenda.com/webinars/hcl-notes-und-domino-lizenzkostenreduzierung-in-der-welt-von-dlau/ DLAU und die Lizenzen nach dem CCB- und CCX-Modell sind für viele in der HCL-Community seit letztem Jahr ein heißes Thema. Als Notes- oder Domino-Kunde haben Sie vielleicht mit unerwartet hohen Benutzerzahlen und Lizenzgebühren zu kämpfen. Sie fragen sich vielleicht, wie diese neue Art der Lizenzierung funktioniert und welchen Nutzen sie Ihnen bringt. Vor allem wollen Sie sicherlich Ihr Budget einhalten und Kosten sparen, wo immer möglich. Das verstehen wir und wir möchten Ihnen dabei helfen! Wir erklären Ihnen, wie Sie häufige Konfigurationsprobleme lösen können, die dazu führen können, dass mehr Benutzer gezählt werden als nötig, und wie Sie überflüssige oder ungenutzte Konten identifizieren und entfernen können, um Geld zu sparen. Es gibt auch einige Ansätze, die zu unnötigen Ausgaben führen können, z. B. wenn ein Personendokument anstelle eines Mail-Ins für geteilte Mailboxen verwendet wird. Wir zeigen Ihnen solche Fälle und deren Lösungen. Und natürlich erklären wir Ihnen das neue Lizenzmodell. Nehmen Sie an diesem Webinar teil, bei dem HCL-Ambassador Marc Thomas und Gastredner Franz Walder Ihnen diese neue Welt näherbringen. Es vermittelt Ihnen die Tools und das Know-how, um den Überblick zu bewahren. Sie werden in der Lage sein, Ihre Kosten durch eine optimierte Domino-Konfiguration zu reduzieren und auch in Zukunft gering zu halten. Diese Themen werden behandelt - Reduzierung der Lizenzkosten durch Auffinden und Beheben von Fehlkonfigurationen und überflüssigen Konten - Wie funktionieren CCB- und CCX-Lizenzen wirklich? - Verstehen des DLAU-Tools und wie man es am besten nutzt - Tipps für häufige Problembereiche, wie z. B. Team-Postfächer, Funktions-/Testbenutzer usw. - Praxisbeispiele und Best Practices zum sofortigen Umsetzen

June Patch Tuesday

Ivanti

Ivanti’s Patch Tuesday breakdown goes beyond patching your applications and brings you the intelligence and guidance needed to prioritize where to focus your attention first. Catch early analysis on our Ivanti blog, then join industry expert Chris Goettl for the Patch Tuesday Webinar Event. There we’ll do a deep dive into each of the bulletins and give guidance on the risks associated with the newly-identified vulnerabilities.

Apps Break Data

Ivo Velitchkov

How information systems are built or acquired puts information, which is what they should be about, in a secondary place. Our language adapted accordingly, and we no longer talk about information systems but applications. Applications evolved in a way to break data into diverse fragments, tightly coupled with applications and expensive to integrate. The result is technical debt, which is re-paid by taking even bigger "loans", resulting in an ever-increasing technical debt. Software engineering and procurement practices work in sync with market forces to maintain this trend. This talk demonstrates how natural this situation is. The question is: can something be done to reverse the trend?

9 CEO's who hit $100m ARR Share Their Top Growth Tactics Nathan Latka, Founde...

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Monitoring and Managing Anomaly Detection on OpenShift.pdf

Tosin Akinosho

Monitoring and Managing Anomaly Detection on OpenShift Overview Dive into the world of anomaly detection on edge devices with our comprehensive hands-on tutorial. This SlideShare presentation will guide you through the entire process, from data collection and model training to edge deployment and real-time monitoring. Perfect for those looking to implement robust anomaly detection systems on resource-constrained IoT/edge devices. Key Topics Covered 1. Introduction to Anomaly Detection - Understand the fundamentals of anomaly detection and its importance in identifying unusual behavior or failures in systems. 2. Understanding Edge (IoT) - Learn about edge computing and IoT, and how they enable real-time data processing and decision-making at the source. 3. What is ArgoCD? - Discover ArgoCD, a declarative, GitOps continuous delivery tool for Kubernetes, and its role in deploying applications on edge devices. 4. Deployment Using ArgoCD for Edge Devices - Step-by-step guide on deploying anomaly detection models on edge devices using ArgoCD. 5. Introduction to Apache Kafka and S3 - Explore Apache Kafka for real-time data streaming and Amazon S3 for scalable storage solutions. 6. Viewing Kafka Messages in the Data Lake - Learn how to view and analyze Kafka messages stored in a data lake for better insights. 7. What is Prometheus? - Get to know Prometheus, an open-source monitoring and alerting toolkit, and its application in monitoring edge devices. 8. Monitoring Application Metrics with Prometheus - Detailed instructions on setting up Prometheus to monitor the performance and health of your anomaly detection system. 9. What is Camel K? - Introduction to Camel K, a lightweight integration framework built on Apache Camel, designed for Kubernetes. 10. Configuring Camel K Integrations for Data Pipelines - Learn how to configure Camel K for seamless data pipeline integrations in your anomaly detection workflow. 11. What is a Jupyter Notebook? - Overview of Jupyter Notebooks, an open-source web application for creating and sharing documents with live code, equations, visualizations, and narrative text. 12. Jupyter Notebooks with Code Examples - Hands-on examples and code snippets in Jupyter Notebooks to help you implement and test anomaly detection models.

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Scsm 2010 ile yapılabilecekler

1. System Center Service Manager 2010 ile Yapılabilecekler Mustafa KARA BilgeAdam BTA Sistem ve Network Bölüm Bşk.Yrd. mustafa.kara@bilgeadam.com

2. AUTOMATE OPTIMIZE SIMPLIFY PEOPLE PROCESS TECHNOLOGY

3. Integrated Platform for Orchestrating People, Process, and Technology INTEGRATED EFFICIENT BUSINESS ALIGNED CMDB IT Process and workflow Automation Service Maps Self Service Portal Automated Notifications Knowledge Base Asset Management Compliance and Risk Management Informed Decision Making INTEGRATED | EFFICIENT | BUSINESS ALIGNED

4. Service Manager : The Power is in the Integration IT BUSINESS INTELLIGENCE IT ANALYST ASSET MANAGEMENT PROVANCE SELF SERVICE COMPLIANCE AND RISK Incident and Problem Authoring Knowledge Base SERVICE MANAGER Workflows Portal Change Data Warehouse CMDB

5. We Use Service Manager To …

6. Integrated System Center CMDB System Center common schema Common schema across System Center Object model is based on Operations Manager IT assets are represented as configuration items (CIs) Incidents, change requests, and problems are represented as work items (WIs) Configuration Management Database (CMDB) features Create, update, and view CIs Create relationships among CIs, WIs, IT staff, and Active Directory® Domain Services (AD DS) users Automatically track CI change history Service definition and mapping INTEGRATED | EFFICIENT | BUSINESS ALIGNED

7. Incident Management Restore service quickly 75 to 80% of all incidents are caused by poor change management Efficient resolution with knowledge base and history Ensure accurate and efficient recording with pre-defined templates Automatic incident creation between Config and Ops Manager

8. Change Management Minimize errors and reduce risk 33% of customers plan to automate change over the next three years Embed standard processes Efficiently create change requests Fill in information quickly using templates

10. Capture existing knowledge published on the Web

11. Links to external and local content

12.

13. Keywords

14.

15. Service Manager Driving Service Management Outcomes Realize value of the IT investment Ensure IT governance, risk, and compliance Adapt to ever-changing needs of the organization BUSINESS Provide choice and flexibility Deliver efficient support, anywhere, anytime Increase responsiveness and satisfaction IT SERVICE MANAGEMENT GOALS END USER Reduce downtime, lower time to resolution Improve reliability Simplify the management of compliance and risk DATA CENTER INTEGRATED | EFFICIENT | BUSINESS ALIGNED

16. Demo – Datacenter IntegrationEliminating costly downtime through auto detection SERVICE MONITORED ALERT GENERATED INCIDENT CREATED INCIDENT RESOLVED INCIDENT DIAGNOSED INCIDENT CLOSED CONNECTOR CONNECTOR INTEGRATED | EFFICIENT | BUSINESS ALIGNED

17. Demo - Empowering the End User The average cost of a single call is $25 to $30 Self Service Portals reduce calls by 30% Provision Software Reset Passwords Create/view service requests View announcements Search/view knowledge base INTEGRATED | EFFICIENT | BUSINESS ALIGNED

18. Demo - Automating ComplianceDCM Integration CLIENT MANAGED INCIDENT CREATED CHANGE REQUESTED INCIDENT DIAGNOSED REMEDIATION ACTION DCM DRIFT INTEGRATED | EFFICIENT | BUSINESS ALIGNED

19. Compliance and Risk Process Management Pack for Service Manager Regulations and Standards CONTROL OBJECTIVES Exchange WS2008 Windows 7 CONTROL ACTIVITES Reports Reports Reports

20. ScenarioAlways Ready for an IT Audit Process Controls Map Control Objectives GRC Implement Procedure Program Manager Validate Settings Managing Compliance Detect Failure Record Result Failure Corrective Actions Actions Activities GRC Incident/ Issue Config Settings Dashboard GRC Problem Monitor Change Control Take Action Operations Engineer Provide Audit Trail

21.

22.

23. Soru-Cevap

24. Teşekkürler Mustafa KARA http://www.mustafakara.net.tr System Center Çözümleri Blogu http://mustafakara01.spaces.live.com http://mshowto.org

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