SlideShare a Scribd company logo
S-commerce
@amalucky
@TheNextWeb
Brand iD




What is your brand?
The right staff




            & the right stuff
Good morning
ma'am, I'm
@cowboy how can I
help you?
What do I need?
Shopping?
Ready?
GO!
Shopping with friends
Shopping inspiration by the
community
I see great success
in f-commerce's
future....

Oh wait!

...now I don't!

....now I do

...now...
Selling on Facebook is like trying to sell
stuff to people while they're hanging out
with their friends at the bar.




Sucharita Mulpuru
Pop-Up Shops
Treating your customers
like VIPs
You are not good at
relationships
because you don't value
them.




                      R. Sterling
Customer Service
25% of retailers ignore questions posted on
their Facebook page




   How rude!



                      report from StellaService
Social Gifting
e-gifting accounted just for $1
billion of the $100 billion gift
card industry last year. Of that
$1 billion, social gifting made
up only about 5% or $50
million.

              according to Brian Riley, senior research director at
              CEB TowerGroup
Summary
BRANDiD
THE RIGHT STAFF & THE RIGHT STUFF
SHOPPING? READY, GO!
Shopping with friends
Shopping inspiration by the community
F-commerce
Pop-up stores
Treating your customers like VIPs
Customer Service
Social gifting
Thank you!




             @amalucky
Credits
LIFE photo archive on Google
Superman logo
Swiss Army knife
Roger Sterling

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