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Saying Goodbye to Quality Center: Our
Vision and Your Migration Options
Kevin Dunne | Ryan Yackel | Jose Franca | 10.11.2017
The	audio	for	this	webinar	is	delivered	through	your	computer.	There	is	no	dial-
in	number.	Make	sure	your	speakers	are	turned	up	or	use	a	pair	of	headphones.
Our Presenters
Kevin Dunne
VP of Strategy
Ryan Yackel
Director Product
Marketing
Jose Franca
QA Director
Agenda
QASymphony’s Vision	vs	Micro	Focus	ALM
• What	is	our	plan	for	investing	in	the	future	of	our	products	and	customers?	
Market	Trends
• What	new	developments	are	shaping	the	way	teams	work?
Replacing	Micro	Focus/HP	Quality	Center?	Migration	is	Needed…
• What	hurdles	are	typically	faced	in	replacing	legacy	Test	Management?
Migration	Methods	and	Best	Practices
• How	are	leading	companies	making	the	switch?	
QASymphony Customer	Story:	Successful	HP	Migration
INSERT PHOTO ON TOPChange	before	you	have	to.
Jack Welch
The Merge is Complete
Source:	So,	who	is	Micro	Focus	and	why	is	it	the	right	partner	for	HPE	Software?
HP Acquisition By Micro Focus
- Gartner Report, 11/10/16
GARTNER	SUGGESTED	IMPACTS
● Adding	Hewlett	Packard	Enterprise's	(HPE)	ITOM	and	ADM	offerings	to	Micro	Focus'	portfolio	
creates	significant,	complex	and	uncertain	overlaps	that	I&O	leaders	must	plan	for	now.
● Customers	basing	their	information	management	and	governance	strategies	on	HPE's	products	
should	carefully	monitor	investment,	as	long-term	strategies	under	Micro	Focus	are	unknown.
● Spinning	off	HPE's	security	software	portfolio	to	Micro	Focus	creates	uncertainty	for	I&O	leaders	
about	future	strategic	investments	in	those	products
GARTNER	RECOMMENDATIONS
● Create	migration	options	from	HPE	ITOM	and	ADM	software...
MF- Investors-First, Customers-Second
Source:	Our	Strategy	and	Business	Model
Key Takeaways
HP/Micro	Focus	
customers	
deserve better.	
1) Micro	Focus’	New	Strategic	
Vision	Reconfirms	Quality	Center	
Customer	Fears
2) Focus	is	on	the	bottom	line	– cost	
cutting
3) R&D	and	Reducing	Headcount	
leads	to	slow	development,	
fewer	products
Phase	1:	
Invest	in	Scaling
Actions
• Hire	best-in-class	across	all	
company	functions	
• Grow	product	management	and	
customer	council
• Create	process	for	smart	
expansion	
• Instill	customer	success	culture
Phase	2:	
Expand	in	the	Enterprise
Actions
• Accelerate	global	footprint
• Broaden	channel	partnerships
• Support	predictive	analytics	and	
natural	language
• Optimize	Enterprise	migrations	
Phase	3:	
Grow	Market	Leadership
Actions
• Build	a	comprehensive	analytics	
hub	with	integration	to	relevant	
3rd party	data	
• Organize	around	customer	
success	best	practices
• Alignment	of	channel	with	global	
SI	testing	leaders
FY17 FY18 FY19
QASymphony - Invest and Expand Vision
QASymphony | Hello, Real World
• Heading	into	2018	QASymphony will	have	increased	R&D	spend	by	more	
than	80%	(since	2016)	with	a	team	of	50+	employees	focused	on	developing	
the	test	management	market
• QASymphony was	named 8th	fastest	growing	software	company	in	America	
by	Inc	5000
• Insight	Venture	Partners,	one	of	the	world’s	largest	software	investors,	is	
behind	QASymphony,	and invested	$40	million	in	May	2017
Market Trends
The percentage of respondents’
organizations that practice agile
2 0 15 95%
HOW MANY?
&
Percentage of Teams Using Agile
Only 4% of respondents work in a completely
traditional / non-agile development organization.
Contrast this with the 2009 report, in which (31%) of the respondents
worked where there were two teams or less practicing agile!
53%
Less than ½ of our
teams are agile
34%
More than ½of
our teams are
agile
9%
All of our
teams are agile
4 %
None of our
teams are
agile
TOP	3	BENEFITS
87%
Ability to manage
changing priorities
85%
Increased team
productivity
8 4 %
Improved project
visibility
*State	of	Agile,	2016	Report,	VersionOne
Agile is Mainstream
Organizations
practicing agile
development
Organizations have or
are planning a DevOps
initiative in their
company in the next
12 months
The difference in the
number of code
deployments between
high performing and
low performing IT
organizations
94% 71% 46x
The Pace of Software Development is
Moving Faster Than Ever
Source: V1 2016 State of Agile, Puppet 2016 State of DevOps
HP - Legacy “End to End” Incumbent
Tools Amount	of	Companies	
HPQC 4,618
HPQC	+	JIRA 1,953
HPQC	+	Unified Functional	Tester 2,176
HPQC	+	Unified	Functional	Tester	+	LoadRunner 1,398
HPQC	+	Unified	Functional	Tester	+	LoadRunner +	JIRA 901
Shifting to Best of Breed
The market is shifting to more agile best of breed tooling from HP
incumbent (stats as of 2012, for Australia):
Explosion of Tools
Benefits of Best of Breed
Smaller, more agile
best of breed
vendors supporting
the latest
technology and
trends to keep you
up to date
Ability to tailor
solutions to meet the
needs of individual
teams and
applications, with
better commercial
support and
partnerships
Today’s
technological
advancements
make it easier than
ever to integrate the
various elements of
a solution
Modern
Functionality
Solve Specific
Problems
Leverage
Modern API’s
Replacing HP Quality Center
Teams Face Challenges Migrating
Transferring	
Attachments
Splitting	
Objects	into	
Systems
Live	
Migration	vs.	
One	Time
Migration	in	
Phases
Switching	
Deployment
Supporting	
Traceability
Migration	at	
Scale
QAS Offers a Wealth of Migration Tools
Micro	Focus	/	
HP	
Migration	Tool
Start	
Fresh
Excel	Import Custom
Proprietary Migration Tool
QASymphony partners with several partners to deliver a tool assisted
migration via our proprietary migration utility
Pros
• Low cost
• Complete Migration of objects and
traceability
• Ability to migrate project by project
Good For: Larger teams looking to migrate completely, a few projects at a
time with hard cutover
Cons
• One-time migration, need to cut
over
• Cannot support a big bang
approach, about 5-10 projects/day
Our Quality Center Migration Experience
Migrate your testing assets to QASymphony, regardless of
deployment or database type:
Requirements Test Cases / Run
History
Linkages
Defects Users Fields / Values
Comparison of Methods
Start	Fresh Excel	Import Migration	Tool Custom
Transfer Attachments 𝗫 𝗫 ✔ ✔
Split	into	Systems 𝗫 ✔ 𝗫 ✔
Live Migration 𝗫 1/2 𝗫 ✔
Phased	Migration 𝗫 ✔ ✔ ✔
Switch Deployments 𝗫 ✔ ✔ ✔
Traceability 𝗫 𝗫 ✔ ✔
Scale 𝗫 𝗫 ✔ ✔
Cost $0 $0	(+	time) $$ $$$$+
• Method: Migration Tool
• Package: qTest Elite
• Users: ~500
• Hosting: On-Premise
• HP QC Projects Migrated: 8
• HP QC Objects Migrated: ~200,000
• Migration Time Frame: ~2 weeks
• Migration Hands On Time: ~ 12 hours
• Training: QASymphony on site, 2 days/16 hours + additional remote
sessions
• QASymphony Product Influence: Docker installation support, support
for HP QC Migration for Version 10.x, concurrent licensing
Case Study: Nordstrom
“We	were	able	to	quickly	migrate	our	
test	cases	from	HP	Quality	Center	to	
qTest and	get	the	team	up-and-running	
to	just	a	few	weeks.		
The	implementation	process	was	
excellent.”	
- Radka	Iordanova,	
Director	of	E-Commerce	at	Office	Depot
Migration Best Practices
Do Some Housekeeping
Artifacts
• Migration	is	a	good	time	to	figure	out	what	artifacts	are	truly	needed
Process
• Evaluate	compliance,	reporting	and	SDLC	needs
Project	infrastructure
• Evaluate	active	users,	projects,	integrations
Minimize Unnecessary Work
• Leverage prebuilt solutions that can automate the majority of the
work to be done
• Look	for	tools	that	can	be	customized	to	fit	the	needs	of	your	individual	
migration
• Measure twice, cut once
• Plan	the	process	in	advance	to	minimize	unnecessary	rework	and	reimports
• Separate “Nice to Have” from “Must Have” migration items and
migrate in priority order
Protect Against Scope Creep
Size	Effort	Up	Front,	Work	Backwards
• Identify	Timelines,	Migration	files	sizes,	Hardware	needs
Phase	out	approach
• Make	sure	to	get	most	important	data	migrated	up	front
Set	Realistic	Timelines
• Add	20-30%	contingency	for	migrations,	make	sure	to	account	for	"dead	time"
Enforce	Project	Plan
• If	not	doing	live	migration,	set	hard	cutoff	dates	for	transition
Execute & Iterate
Perform	iterative	
migrations	and	
validation
• Complete	the	
migration	and	testing	
on	each	iteration
Implement	SDLC	
refinement
• Incorporate	any	SDLC	
process	changes	that	
resulted	from	
housekeeping
Implement	
Integrations
• Integrate	any	tools	
that	is	not	available	
out	box	by	qTest
Monitor	Team	
Adoption
• Be	Agile,	make	
changes	as	needed
Why qTest over HP/Micro Focus?
Jose Franca
QA Director
GE Digital’s qTest Story
• Customer	Since:	March	2016
• Previous	TCM:	Leveraging	Jira	and	Confluence	
• Vendors	Evaluated:	HP	QC	/	ALM;	Practitest;	QAComplete;	
QMetry;	Rational;	TestLodge;	TestRail;	Testuff
• Problems:	no	test	management	tool,	causing	issues	
around	traceability,	efficiency,	and	reporting	around	
testing.
• Transformations:	Test-first	approach,	TDD,	Continuous	
Integration	
• Integration	Needs: Jira	Software,	Jenkins,	Custom	
automation	frameworks
Best-in-Class Integration
Q&A

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Saying Goodbye to Quality Center

  • 1. Saying Goodbye to Quality Center: Our Vision and Your Migration Options Kevin Dunne | Ryan Yackel | Jose Franca | 10.11.2017 The audio for this webinar is delivered through your computer. There is no dial- in number. Make sure your speakers are turned up or use a pair of headphones.
  • 2. Our Presenters Kevin Dunne VP of Strategy Ryan Yackel Director Product Marketing Jose Franca QA Director
  • 3. Agenda QASymphony’s Vision vs Micro Focus ALM • What is our plan for investing in the future of our products and customers? Market Trends • What new developments are shaping the way teams work? Replacing Micro Focus/HP Quality Center? Migration is Needed… • What hurdles are typically faced in replacing legacy Test Management? Migration Methods and Best Practices • How are leading companies making the switch? QASymphony Customer Story: Successful HP Migration
  • 4. INSERT PHOTO ON TOPChange before you have to. Jack Welch
  • 5. The Merge is Complete Source: So, who is Micro Focus and why is it the right partner for HPE Software?
  • 6. HP Acquisition By Micro Focus - Gartner Report, 11/10/16 GARTNER SUGGESTED IMPACTS ● Adding Hewlett Packard Enterprise's (HPE) ITOM and ADM offerings to Micro Focus' portfolio creates significant, complex and uncertain overlaps that I&O leaders must plan for now. ● Customers basing their information management and governance strategies on HPE's products should carefully monitor investment, as long-term strategies under Micro Focus are unknown. ● Spinning off HPE's security software portfolio to Micro Focus creates uncertainty for I&O leaders about future strategic investments in those products GARTNER RECOMMENDATIONS ● Create migration options from HPE ITOM and ADM software...
  • 8. Key Takeaways HP/Micro Focus customers deserve better. 1) Micro Focus’ New Strategic Vision Reconfirms Quality Center Customer Fears 2) Focus is on the bottom line – cost cutting 3) R&D and Reducing Headcount leads to slow development, fewer products
  • 9.
  • 10. Phase 1: Invest in Scaling Actions • Hire best-in-class across all company functions • Grow product management and customer council • Create process for smart expansion • Instill customer success culture Phase 2: Expand in the Enterprise Actions • Accelerate global footprint • Broaden channel partnerships • Support predictive analytics and natural language • Optimize Enterprise migrations Phase 3: Grow Market Leadership Actions • Build a comprehensive analytics hub with integration to relevant 3rd party data • Organize around customer success best practices • Alignment of channel with global SI testing leaders FY17 FY18 FY19 QASymphony - Invest and Expand Vision
  • 11. QASymphony | Hello, Real World • Heading into 2018 QASymphony will have increased R&D spend by more than 80% (since 2016) with a team of 50+ employees focused on developing the test management market • QASymphony was named 8th fastest growing software company in America by Inc 5000 • Insight Venture Partners, one of the world’s largest software investors, is behind QASymphony, and invested $40 million in May 2017
  • 13. The percentage of respondents’ organizations that practice agile 2 0 15 95% HOW MANY? & Percentage of Teams Using Agile Only 4% of respondents work in a completely traditional / non-agile development organization. Contrast this with the 2009 report, in which (31%) of the respondents worked where there were two teams or less practicing agile! 53% Less than ½ of our teams are agile 34% More than ½of our teams are agile 9% All of our teams are agile 4 % None of our teams are agile TOP 3 BENEFITS 87% Ability to manage changing priorities 85% Increased team productivity 8 4 % Improved project visibility *State of Agile, 2016 Report, VersionOne Agile is Mainstream
  • 14. Organizations practicing agile development Organizations have or are planning a DevOps initiative in their company in the next 12 months The difference in the number of code deployments between high performing and low performing IT organizations 94% 71% 46x The Pace of Software Development is Moving Faster Than Ever Source: V1 2016 State of Agile, Puppet 2016 State of DevOps
  • 15. HP - Legacy “End to End” Incumbent Tools Amount of Companies HPQC 4,618 HPQC + JIRA 1,953 HPQC + Unified Functional Tester 2,176 HPQC + Unified Functional Tester + LoadRunner 1,398 HPQC + Unified Functional Tester + LoadRunner + JIRA 901
  • 16. Shifting to Best of Breed The market is shifting to more agile best of breed tooling from HP incumbent (stats as of 2012, for Australia):
  • 18. Benefits of Best of Breed Smaller, more agile best of breed vendors supporting the latest technology and trends to keep you up to date Ability to tailor solutions to meet the needs of individual teams and applications, with better commercial support and partnerships Today’s technological advancements make it easier than ever to integrate the various elements of a solution Modern Functionality Solve Specific Problems Leverage Modern API’s
  • 20. Teams Face Challenges Migrating Transferring Attachments Splitting Objects into Systems Live Migration vs. One Time Migration in Phases Switching Deployment Supporting Traceability Migration at Scale
  • 21. QAS Offers a Wealth of Migration Tools Micro Focus / HP Migration Tool Start Fresh Excel Import Custom
  • 22. Proprietary Migration Tool QASymphony partners with several partners to deliver a tool assisted migration via our proprietary migration utility Pros • Low cost • Complete Migration of objects and traceability • Ability to migrate project by project Good For: Larger teams looking to migrate completely, a few projects at a time with hard cutover Cons • One-time migration, need to cut over • Cannot support a big bang approach, about 5-10 projects/day
  • 23. Our Quality Center Migration Experience Migrate your testing assets to QASymphony, regardless of deployment or database type: Requirements Test Cases / Run History Linkages Defects Users Fields / Values
  • 24. Comparison of Methods Start Fresh Excel Import Migration Tool Custom Transfer Attachments 𝗫 𝗫 ✔ ✔ Split into Systems 𝗫 ✔ 𝗫 ✔ Live Migration 𝗫 1/2 𝗫 ✔ Phased Migration 𝗫 ✔ ✔ ✔ Switch Deployments 𝗫 ✔ ✔ ✔ Traceability 𝗫 𝗫 ✔ ✔ Scale 𝗫 𝗫 ✔ ✔ Cost $0 $0 (+ time) $$ $$$$+
  • 25. • Method: Migration Tool • Package: qTest Elite • Users: ~500 • Hosting: On-Premise • HP QC Projects Migrated: 8 • HP QC Objects Migrated: ~200,000 • Migration Time Frame: ~2 weeks • Migration Hands On Time: ~ 12 hours • Training: QASymphony on site, 2 days/16 hours + additional remote sessions • QASymphony Product Influence: Docker installation support, support for HP QC Migration for Version 10.x, concurrent licensing Case Study: Nordstrom
  • 28. Do Some Housekeeping Artifacts • Migration is a good time to figure out what artifacts are truly needed Process • Evaluate compliance, reporting and SDLC needs Project infrastructure • Evaluate active users, projects, integrations
  • 29. Minimize Unnecessary Work • Leverage prebuilt solutions that can automate the majority of the work to be done • Look for tools that can be customized to fit the needs of your individual migration • Measure twice, cut once • Plan the process in advance to minimize unnecessary rework and reimports • Separate “Nice to Have” from “Must Have” migration items and migrate in priority order
  • 30. Protect Against Scope Creep Size Effort Up Front, Work Backwards • Identify Timelines, Migration files sizes, Hardware needs Phase out approach • Make sure to get most important data migrated up front Set Realistic Timelines • Add 20-30% contingency for migrations, make sure to account for "dead time" Enforce Project Plan • If not doing live migration, set hard cutoff dates for transition
  • 31. Execute & Iterate Perform iterative migrations and validation • Complete the migration and testing on each iteration Implement SDLC refinement • Incorporate any SDLC process changes that resulted from housekeeping Implement Integrations • Integrate any tools that is not available out box by qTest Monitor Team Adoption • Be Agile, make changes as needed
  • 32. Why qTest over HP/Micro Focus?
  • 33. Jose Franca QA Director GE Digital’s qTest Story • Customer Since: March 2016 • Previous TCM: Leveraging Jira and Confluence • Vendors Evaluated: HP QC / ALM; Practitest; QAComplete; QMetry; Rational; TestLodge; TestRail; Testuff • Problems: no test management tool, causing issues around traceability, efficiency, and reporting around testing. • Transformations: Test-first approach, TDD, Continuous Integration • Integration Needs: Jira Software, Jenkins, Custom automation frameworks
  • 35. Q&A