Knowing Where to Tap
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How do you address an organisations’ “quality problem”? Mark will be talking about his role as Head of Quality at Cambridge Assessment and exploring how he is approaching getting the answers to that very question.
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Knowing Where to Tap
- 1. Knowing where to tap MARK BUNCE | 11th OCTOBER 2017
- 3. 1858
- 4. Day 1 March 13th 2017 2,500 staff 170 Countrie s 24,000 Assessor s 8 million candidates 40 million question papers
- 6. “BUSINESS AS USUAL” “INNOVATIVE AND ADAPTIVE” Computer Based Testing Agile Transformatio n Data Lake Re- platforming Web Lab Digital Transformation
- 7. The “Quality Problem” Abandoned Projects Many bugs found by the Business (in UAT) Projects go live, no adoption Project dates slipping
- 9. Head of Quality HIRE ONE OF THESE!
- 11. Quality is not an act, it is a habit “ ”
- 12. Scope Time Cost
- 13. HOW WE DO TESTIN G HOW WE ENGINEE R SOFTWA RE CONCEP T TO RELEASE CONCEP T TO RELEASE HOW WE ENGINEE R SOFTWA RE HOW WE DO TESTIN G
- 14. Patterns of “How we do Testing” Pure Agile Strict Waterfall Independent Leap-frog Mini-Waterfall Integrated Continuous
- 16. Testing Services TEST MANAGEMENT Test Delivery Management Test Strategy Knowledge Management TEST CAPABILITY E2E Testing Independent Testing Embedded Testers TEST LABORATORY Performance Testing Automation Data Management TEST SUPPORT Tools Support Metrics Support Software Testing Community
- 17. Why qTest? • Integration with JIRA, #1 requirement • QC migration patterns available • Encourages adoption of Rapid Software Testing methodology • The journey is long and the organisation needs a tool that can evolve with us +
- 18. 2-Tier / 2-Speed IT Infrastructure E2E Customer Journey Single View of Customer Process Digitisation
Editor's Notes
- Image licensed from Shutterstock
- Image from Cambridge Assessment archives
- Cambridge Assessment is 159 years old, 3 exam bodies, a research organisation and 2500 people Image licensed from Shutterstock
- Image taken from Cambridge Assessment context poster produced by Cognizant
- … an organisation looking to find its way and asking all of the questions you would expect
- Image licensed from Shutterstock
- Image licensed from Shutterstock
- Image licensed from Shutterstock
- Need to move people away from the notion that Quality results from Testing Image licensed from Shutterstock
- Image licensed from Shutterstock
- Image licensed from Shutterstock
- Image licensed from Shutterstock
- Software Engineering is a process (“concept to release”) and we always need to know where we are in the process. Within any organisation there are multiple contexts that influence and, in some cases, dictate how software is engineered. We need to appreciate the process distinctions. Agile transformation has seen the adoption of practices over principles, no organisational change to support the transformation to date
- Act as an agent of transformation in all that we do No silver bullets, it takes time
- Community image licensed from Shutterstock
- Image licensed from Shutterstock