The document discusses rich internet applications for enterprises. It describes the challenges of enterprise application development and the importance of intuitive user experiences. Examples of different types of rich internet applications are provided. The document also discusses Adobe LiveCycle and its integration with SAP applications, allowing for improved user-centric experiences over traditional system-centric applications. A case study of a project called Hendrix is presented, which used these technologies to optimize processes and improve the user experience for an Adobe call center platform.
Slides that accompany our session "5 Compelling Reasons to Upgrade Your Old Phone System" - in a word - collaboration. All the enterprise class features that help businesses move forward, at a price they can afford.
The Wildix Convention 2018 document provided an overview of Wildix's products, services, and technological achievements from 2002 to the present. It discussed Wildix's goals to help system integrators increase their profits through three "Golden Rules": focusing on business and retaining customers, improving efficiency, and security by design. The document outlined Wildix's technological firsts and highlighted products from 2017 like the Wildix Management Portal, Collaboration mobile apps, and new ubiconf features. It concluded by previewing new products and services for 2018 like the Wildix Business Intelligence suite and teasing a "secret weapon" to help system integrators increase revenue by at least 30%.
Industrial Networking Systems Secure Integration | Cisco & Polestar Case StudyPolestar IIoT
This case study describes the integration of hardware and software with existing factory lines and process systems to avoid downtime. Additionally, a new network was needed to comply with government standards for healthcare pharmaceutical production It was a priority to ensure that the new network is secure and connect to #SD-WAN, allowing multiple services to run in tandem and being segregated for security. Learn more at www.polestarinteractive.com
Over the project, we provided an industrial network that is secure by design and redundant for serialisation compliance, meeting the latest security requirements, complying with industry standards, and granting continuous access to production at all levels.
Cisco has evolved its intranet over time from a basic web presence to a more integrated digital experience. Currently, Cisco is focusing on driving relevant digital experiences through its web, mobile, social, and video platforms. There is an emerging trend of convergence between Cisco's internal and external digital properties. Cisco's vision for the future is to create an integrated digital ecosystem and lead transformations through technology innovation and agility. Guiding principles for intranet transformation include user experience-centered design, agility, and establishing governance structures.
Designing End-User Experience for Workplace of the Futurestevej7699
Desktop virtualization technologies can help enterprises design and deliver superior end-user experiences for the workplace of the future. Desktop virtualization adopts a user-centric approach to securely deliver data and applications to employees across any device from any location. It provides a flexible, agile environment while ensuring security and availability. Understanding employee needs through user profiling is key to identifying the right virtualization deployment methods and enhancing productivity and experience. Managing the virtual desktop environment well after implementation also requires addressing challenges to maintain optimal performance over time.
There are a few key trends that are making business more complex: global value chain, consumerization, information overload and worker mobility.
These complexities are having a dramatic impact on business – slowing key business processes, reducing responsiveness and causing missed opportunities for your customers.
Cisco’s collaboration architecture is designed to help address these challenges. From the ground up, it is constructed to enable boundaryless collaboration – breaking down silos between content formats, individual tools and devices, companies, and ultimately between people working towards a common goal.
Cisco’s portfolio of collaboration applications leverage these services to help companies deliver against top line business imperatives such as saving on travel costs, improving employee productivity, increasing customer intimacy and facilitating innovation.
Together, these layers establish a collaboration core enabling compelling experiences both within and among organizations. As you and your customers think about transitioning to boundaryless collaboration, this is the architecture that will enable it.
IPS is a part of DWP group, which is a conglomerate of seven consolidated companies having an annual revenue of US$ 50 million. Established since 1998, we have proudly partnered with several companies and helped them grow by dedicating our customized technological services in accordance to our esteemed client’s specific requirements.
Slides that accompany our session "5 Compelling Reasons to Upgrade Your Old Phone System" - in a word - collaboration. All the enterprise class features that help businesses move forward, at a price they can afford.
The Wildix Convention 2018 document provided an overview of Wildix's products, services, and technological achievements from 2002 to the present. It discussed Wildix's goals to help system integrators increase their profits through three "Golden Rules": focusing on business and retaining customers, improving efficiency, and security by design. The document outlined Wildix's technological firsts and highlighted products from 2017 like the Wildix Management Portal, Collaboration mobile apps, and new ubiconf features. It concluded by previewing new products and services for 2018 like the Wildix Business Intelligence suite and teasing a "secret weapon" to help system integrators increase revenue by at least 30%.
Industrial Networking Systems Secure Integration | Cisco & Polestar Case StudyPolestar IIoT
This case study describes the integration of hardware and software with existing factory lines and process systems to avoid downtime. Additionally, a new network was needed to comply with government standards for healthcare pharmaceutical production It was a priority to ensure that the new network is secure and connect to #SD-WAN, allowing multiple services to run in tandem and being segregated for security. Learn more at www.polestarinteractive.com
Over the project, we provided an industrial network that is secure by design and redundant for serialisation compliance, meeting the latest security requirements, complying with industry standards, and granting continuous access to production at all levels.
Cisco has evolved its intranet over time from a basic web presence to a more integrated digital experience. Currently, Cisco is focusing on driving relevant digital experiences through its web, mobile, social, and video platforms. There is an emerging trend of convergence between Cisco's internal and external digital properties. Cisco's vision for the future is to create an integrated digital ecosystem and lead transformations through technology innovation and agility. Guiding principles for intranet transformation include user experience-centered design, agility, and establishing governance structures.
Designing End-User Experience for Workplace of the Futurestevej7699
Desktop virtualization technologies can help enterprises design and deliver superior end-user experiences for the workplace of the future. Desktop virtualization adopts a user-centric approach to securely deliver data and applications to employees across any device from any location. It provides a flexible, agile environment while ensuring security and availability. Understanding employee needs through user profiling is key to identifying the right virtualization deployment methods and enhancing productivity and experience. Managing the virtual desktop environment well after implementation also requires addressing challenges to maintain optimal performance over time.
There are a few key trends that are making business more complex: global value chain, consumerization, information overload and worker mobility.
These complexities are having a dramatic impact on business – slowing key business processes, reducing responsiveness and causing missed opportunities for your customers.
Cisco’s collaboration architecture is designed to help address these challenges. From the ground up, it is constructed to enable boundaryless collaboration – breaking down silos between content formats, individual tools and devices, companies, and ultimately between people working towards a common goal.
Cisco’s portfolio of collaboration applications leverage these services to help companies deliver against top line business imperatives such as saving on travel costs, improving employee productivity, increasing customer intimacy and facilitating innovation.
Together, these layers establish a collaboration core enabling compelling experiences both within and among organizations. As you and your customers think about transitioning to boundaryless collaboration, this is the architecture that will enable it.
IPS is a part of DWP group, which is a conglomerate of seven consolidated companies having an annual revenue of US$ 50 million. Established since 1998, we have proudly partnered with several companies and helped them grow by dedicating our customized technological services in accordance to our esteemed client’s specific requirements.
The document discusses Infor's approach to innovation in four key areas: social business, mobility, business reporting and analytics, and their ION technology platform. It highlights how Infor is focusing on building social functionality and consumer-grade user experiences into its applications, enabling mobile access to business data and processes, and leveraging big data analytics and its cloud-based ION platform to deliver timely, consistent, and contextualized business intelligence. The goal is to make information and collaboration more accessible, driving better decision-making across dispersed organizations.
Virtualization and Workforce Continuity 10-12-12mjamesvoyss
This document discusses how virtualization and business continuity planning can help organizations prepare for disasters and interruptions. It outlines key benefits of virtualization like reduced costs and increased availability. The presentation will cover basics of disaster recovery, how virtualization supports workforce continuity, and how having alternate workspaces and virtual infrastructure can keep organizations functioning. Attendees will learn steps to assess risks, back up data, and test plans to improve organizational preparedness.
ION is a middleware platform that aims to simplify integration and business processes. It connects business applications in a distributed, peer-to-peer architecture rather than a centralized hub-and-spoke model. This allows individual applications to execute business processes independently while still coordinating with each other. ION's main components include tools for integration, workflow automation, event monitoring and management, and a visual interface for configuration. It uses standard integration patterns and data formats to provide easier and more flexible integration than traditional middleware.
VMworld 2013: Android in the enterprise: Understand the challenges and how to...VMworld
VMworld Europe 2013
Andrew Hawthorn, VMware
Stig Andersson, UBS
Herve Hulin, VMware
Learn more about VMworld and register at http://www.vmworld.com/index.jspa?src=socmed-vmworld-slideshare
This document discusses Industry 4.0 and Advantech's role and solutions for enabling it. It summarizes Advantech's global presence and product portfolio, which includes embedded computing, networking, industrial automation, and intelligent systems solutions. It then covers key Industry 4.0 technologies like IIoT, smart security, and big data analytics. The document also addresses how Industry 4.0 is driving changes like real-time optimization, predictive maintenance, and new business models.
Security camera abu dhabi | CCTV camera companies in DubaiIT Company Dubai
This document discusses an IT security company in Dubai that provides end-to-end security camera solutions to help companies improve efficiency, reduce costs, and drive innovation. The company delivers excellent support through Samsung security cameras and aims to launch new collaborative features and grow its community of IP security cameras. Contact details are provided at the end.
How Okta Created a Customer Community To Drive Engagement and Manage Support ...7Summits
Customers expectations have changed. Customers no longer want to pick up the phone to call you every time they have a question. They are sick of long hold times, incorrect answers from uninformed agents, and having to call you back multiple times. Today, customers expect to be able to find those answers online. Learn how Okta used community to drive down website support costs while driving engagement.
Your App is been deployed behind the Firewall! Now What?Dennis Reumer
When you create an enterprise grade mobile application, you can see a lot of hurdles to actually be able to deploy in on the mobile devices. In this presentation a short overview is given on how the BlackBerry Enterprise Platform tackles this and shows how easy secure application development could be.
SMARTdoc is a complete, painless and affordable documanagement solution, scalable from a single user desktop utility, up to an enterprise wide framework, all based upon one simple user experience.
This document provides an introduction and overview of IBM API Management and what's new. It discusses why API management is important for businesses today and how IBM's API management solution addresses the needs of multiple stakeholders, including business users, IT operations, and app developers. The solution allows users to easily create, assemble, define, secure, share, manage growth of, and analyze APIs.
Csg international jim benz_final_distributionsouthmos
Jim Benz, Vice President of CSG International, discusses effectively monetizing video content over the internet. He introduces CSG, which has experience in digital content and the pay TV market. New technologies allow video to be monetized across devices. Case studies show how CSG helped companies launch online video stores. Russia is an opportunity due to market trends like increasing internet speeds and device adoption. CSG is well positioned to help Russian companies succeed with digital content.
A Tale of Transformation: Changing the Way We Deliver and Transform Product D...VMware Tanzu
SpringOne Platform 2019
Title: A Tale of Transformation: Changing the Way We Deliver and Transform Product Data at Dell
Speakers: Deepali Kishnani, Product Manager, Dell Commerce Platform; Joe Toubia, Senior Director, Dell Technologies
Youtube: https://youtu.be/St6lP9b0_tY
Borderless Network Boosts Logistics
Business’s Flexibility.
Technology Will Allow Broekman Group to Deploy Wireless Networking and Unified
Communications Applications.
Partner Overview of Office 365 (BPOS v2.0)jessiethe3rd
This document provides an overview of Microsoft Office 365 for partners. It describes Office 365 as bringing together cloud versions of Microsoft's communication and collaboration products along with the latest desktop suite. It highlights key benefits like productivity, security, control and access from any device. The document outlines Office 365 plans and editions for different user types from individuals to enterprises. It discusses the partner opportunity around Office 365 in areas like new customers, scenarios, advisory fees and recurring revenues. It encourages partners to sign up today to become an Online Services Partner and start customers on the transition to Office 365.
This document discusses challenges facing manufacturers and how Motorola's MOTOwi4 solutions can help address them. It outlines industry trends like globalization, increased competition, and rising costs that keep manufacturers up at night. MOTOwi4 provides wireless broadband solutions like enterprise WLAN, fixed wireless, mesh networks, and WiMAX to help streamline operations, lower costs, raise productivity, and improve supply chain efficiency. The document shares examples of manufacturers that have benefited from implementing MOTOwi4 solutions to enable real-time information visibility, wireless monitoring, and remote connectivity across facilities. It also covers the security, management, and services Motorola provides to help manufacturers comply with regulations while enhancing network and data protection.
The document discusses identity and access management challenges and how EmpowerID addresses them. It summarizes EmpowerID's capabilities as including role-based identity and entitlement management to determine who should have access to IT resources and enforcing this across systems. EmpowerID uses workflow automation to manage identity lifecycles and addresses challenges such as automated user provisioning, group management, and compliance reporting.
Our company is a leading provider of enterprise communications solutions and services, from the office to the cloud, marketed under the Alcatel-Lucent Enterprise brand. Building on our established heritage of innovation and entrepreneurial spirit, we operate globally with 2700+ employees in 100+ countries worldwide, with headquarters near Paris, France.
With communications, networking and cloud solutions for business of all sizes, our team of technology experts, service professionals, and 2900+ partners serves more than 830,000 customers worldwide, tailoring and adapting our solutions and services to local requirements. This provides tangible business outcomes through personalized connected experiences for customers and end users.
http://enterprise.alcatel-lucent.com/
The document announces that Sentri has been acquired by Polycom. It discusses Polycom's financial strength, strategic partnerships, customer momentum, and industry leadership in video conferencing. The acquisition of Sentri will help Polycom expand its offerings from equipment to solution capabilities.
C24 is a privately owned UK company that provides managed hosting, application delivery, and connectivity solutions for organizations with a UK or global presence. It has experienced significant growth and has a track record of delivering reliable solutions for large clients. C24 utilizes strategic partnerships and best-of-breed technologies to provide flexible and secure hosting, private cloud, support services, and global MPLS connectivity to power its clients' business applications around the world.
Creating Engaging SAP User Interfaces with Adobe FlexMatthias Zeller
A presentation from SAP TechEd 2010. It covers different ways of integrating Flex applications with SAP and discusses how Adobe internally has developed a Flex based frontend on top of SAP CRM to make call center agents more efficient.
The document discusses rich internet applications (RIAs) for enterprises. It covers the challenges of enterprise application development, how intuitive user experiences can help address those challenges, and how RIA technologies from Adobe like Flash, Flex and LiveCycle can be used to create more engaging user-centric applications. It also provides examples of how Adobe technologies have been used by companies like SAP, Orange and Verizon to build applications that integrate with backend systems and improve customer experiences. Specific integration options for building RIAs with SAP systems using technologies like Flash Islands and LiveCycle Data Services are also examined.
The document discusses Infor's approach to innovation in four key areas: social business, mobility, business reporting and analytics, and their ION technology platform. It highlights how Infor is focusing on building social functionality and consumer-grade user experiences into its applications, enabling mobile access to business data and processes, and leveraging big data analytics and its cloud-based ION platform to deliver timely, consistent, and contextualized business intelligence. The goal is to make information and collaboration more accessible, driving better decision-making across dispersed organizations.
Virtualization and Workforce Continuity 10-12-12mjamesvoyss
This document discusses how virtualization and business continuity planning can help organizations prepare for disasters and interruptions. It outlines key benefits of virtualization like reduced costs and increased availability. The presentation will cover basics of disaster recovery, how virtualization supports workforce continuity, and how having alternate workspaces and virtual infrastructure can keep organizations functioning. Attendees will learn steps to assess risks, back up data, and test plans to improve organizational preparedness.
ION is a middleware platform that aims to simplify integration and business processes. It connects business applications in a distributed, peer-to-peer architecture rather than a centralized hub-and-spoke model. This allows individual applications to execute business processes independently while still coordinating with each other. ION's main components include tools for integration, workflow automation, event monitoring and management, and a visual interface for configuration. It uses standard integration patterns and data formats to provide easier and more flexible integration than traditional middleware.
VMworld 2013: Android in the enterprise: Understand the challenges and how to...VMworld
VMworld Europe 2013
Andrew Hawthorn, VMware
Stig Andersson, UBS
Herve Hulin, VMware
Learn more about VMworld and register at http://www.vmworld.com/index.jspa?src=socmed-vmworld-slideshare
This document discusses Industry 4.0 and Advantech's role and solutions for enabling it. It summarizes Advantech's global presence and product portfolio, which includes embedded computing, networking, industrial automation, and intelligent systems solutions. It then covers key Industry 4.0 technologies like IIoT, smart security, and big data analytics. The document also addresses how Industry 4.0 is driving changes like real-time optimization, predictive maintenance, and new business models.
Security camera abu dhabi | CCTV camera companies in DubaiIT Company Dubai
This document discusses an IT security company in Dubai that provides end-to-end security camera solutions to help companies improve efficiency, reduce costs, and drive innovation. The company delivers excellent support through Samsung security cameras and aims to launch new collaborative features and grow its community of IP security cameras. Contact details are provided at the end.
How Okta Created a Customer Community To Drive Engagement and Manage Support ...7Summits
Customers expectations have changed. Customers no longer want to pick up the phone to call you every time they have a question. They are sick of long hold times, incorrect answers from uninformed agents, and having to call you back multiple times. Today, customers expect to be able to find those answers online. Learn how Okta used community to drive down website support costs while driving engagement.
Your App is been deployed behind the Firewall! Now What?Dennis Reumer
When you create an enterprise grade mobile application, you can see a lot of hurdles to actually be able to deploy in on the mobile devices. In this presentation a short overview is given on how the BlackBerry Enterprise Platform tackles this and shows how easy secure application development could be.
SMARTdoc is a complete, painless and affordable documanagement solution, scalable from a single user desktop utility, up to an enterprise wide framework, all based upon one simple user experience.
This document provides an introduction and overview of IBM API Management and what's new. It discusses why API management is important for businesses today and how IBM's API management solution addresses the needs of multiple stakeholders, including business users, IT operations, and app developers. The solution allows users to easily create, assemble, define, secure, share, manage growth of, and analyze APIs.
Csg international jim benz_final_distributionsouthmos
Jim Benz, Vice President of CSG International, discusses effectively monetizing video content over the internet. He introduces CSG, which has experience in digital content and the pay TV market. New technologies allow video to be monetized across devices. Case studies show how CSG helped companies launch online video stores. Russia is an opportunity due to market trends like increasing internet speeds and device adoption. CSG is well positioned to help Russian companies succeed with digital content.
A Tale of Transformation: Changing the Way We Deliver and Transform Product D...VMware Tanzu
SpringOne Platform 2019
Title: A Tale of Transformation: Changing the Way We Deliver and Transform Product Data at Dell
Speakers: Deepali Kishnani, Product Manager, Dell Commerce Platform; Joe Toubia, Senior Director, Dell Technologies
Youtube: https://youtu.be/St6lP9b0_tY
Borderless Network Boosts Logistics
Business’s Flexibility.
Technology Will Allow Broekman Group to Deploy Wireless Networking and Unified
Communications Applications.
Partner Overview of Office 365 (BPOS v2.0)jessiethe3rd
This document provides an overview of Microsoft Office 365 for partners. It describes Office 365 as bringing together cloud versions of Microsoft's communication and collaboration products along with the latest desktop suite. It highlights key benefits like productivity, security, control and access from any device. The document outlines Office 365 plans and editions for different user types from individuals to enterprises. It discusses the partner opportunity around Office 365 in areas like new customers, scenarios, advisory fees and recurring revenues. It encourages partners to sign up today to become an Online Services Partner and start customers on the transition to Office 365.
This document discusses challenges facing manufacturers and how Motorola's MOTOwi4 solutions can help address them. It outlines industry trends like globalization, increased competition, and rising costs that keep manufacturers up at night. MOTOwi4 provides wireless broadband solutions like enterprise WLAN, fixed wireless, mesh networks, and WiMAX to help streamline operations, lower costs, raise productivity, and improve supply chain efficiency. The document shares examples of manufacturers that have benefited from implementing MOTOwi4 solutions to enable real-time information visibility, wireless monitoring, and remote connectivity across facilities. It also covers the security, management, and services Motorola provides to help manufacturers comply with regulations while enhancing network and data protection.
The document discusses identity and access management challenges and how EmpowerID addresses them. It summarizes EmpowerID's capabilities as including role-based identity and entitlement management to determine who should have access to IT resources and enforcing this across systems. EmpowerID uses workflow automation to manage identity lifecycles and addresses challenges such as automated user provisioning, group management, and compliance reporting.
Our company is a leading provider of enterprise communications solutions and services, from the office to the cloud, marketed under the Alcatel-Lucent Enterprise brand. Building on our established heritage of innovation and entrepreneurial spirit, we operate globally with 2700+ employees in 100+ countries worldwide, with headquarters near Paris, France.
With communications, networking and cloud solutions for business of all sizes, our team of technology experts, service professionals, and 2900+ partners serves more than 830,000 customers worldwide, tailoring and adapting our solutions and services to local requirements. This provides tangible business outcomes through personalized connected experiences for customers and end users.
http://enterprise.alcatel-lucent.com/
The document announces that Sentri has been acquired by Polycom. It discusses Polycom's financial strength, strategic partnerships, customer momentum, and industry leadership in video conferencing. The acquisition of Sentri will help Polycom expand its offerings from equipment to solution capabilities.
C24 is a privately owned UK company that provides managed hosting, application delivery, and connectivity solutions for organizations with a UK or global presence. It has experienced significant growth and has a track record of delivering reliable solutions for large clients. C24 utilizes strategic partnerships and best-of-breed technologies to provide flexible and secure hosting, private cloud, support services, and global MPLS connectivity to power its clients' business applications around the world.
Creating Engaging SAP User Interfaces with Adobe FlexMatthias Zeller
A presentation from SAP TechEd 2010. It covers different ways of integrating Flex applications with SAP and discusses how Adobe internally has developed a Flex based frontend on top of SAP CRM to make call center agents more efficient.
The document discusses rich internet applications (RIAs) for enterprises. It covers the challenges of enterprise application development, how intuitive user experiences can help address those challenges, and how RIA technologies from Adobe like Flash, Flex and LiveCycle can be used to create more engaging user-centric applications. It also provides examples of how Adobe technologies have been used by companies like SAP, Orange and Verizon to build applications that integrate with backend systems and improve customer experiences. Specific integration options for building RIAs with SAP systems using technologies like Flash Islands and LiveCycle Data Services are also examined.
Your customers and prospects expect rewarding and relevant experiences with your brand regardless of the channel, device, or time of day. Add to that the fact that your customers are distinct individuals with unique interests and those interests are constantly changing and you have a serious need for real-time optimization. This session will highlight how the Adobe Online Marketing Suite can provide you the insight and technology you need to kick-start a real-time marketing optimization program and keep it on course once you’re underway.
Chris Duskin, Omniture
Real-Time Marketing Optimization
Your customers and prospects expect rewarding and relevant experiences with your brand regardless of the channel, device, or time of day. Add to that the fact that your customers are distinct individuals with unique interests and those interests are constantly changing and you have a serious need for real-time optimization. This session will highlight how the Adobe Online Marketing Suite can provide you the insight and technology you need to kick-start a real-time marketing optimization program and keep it on course once you’re underway.
Adam Justis, Omniture
Improving Adobe Experience Cloud Services Dependability with Machine LearningNicolas Brousse
Adobe Experience Cloud is a collection of best-in-class solutions for marketing, analytics, advertising, and commerce. All integrated on a cloud platform for a single experience system of record. The Adobe Experience Cloud's SRE team works hand-in-hand with the Product and Engineering teams to build dependable services. In this presentation, you will learn how the team leverage Adobe's artificial intelligence and machine learning engine to build predictive auto-scaling and self-healing services.
Adobe I/O is a central hub for APIs, SDKs, and platform technology to all developers who want to integrate with and extend Adobe’s advanced technology. From APIs to Events, from Adobe Sensei to Serverless technology, Adobe I/O allows you to quickly integrate content and data, and create richer customer experiences. In this session, we will show you how to leverage Adobe I/O to build an event-driven, cross-cloud orchestration with ease.
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This document introduces Duet Enterprise, which allows business users to access and interact with SAP data and processes directly from Microsoft environments like SharePoint. It discusses how Duet Enterprise can help organizations meet challenges around enabling their people, driving productivity, and rapidly delivering business solutions. The document outlines sample Duet Enterprise solutions for invoice approvals and recruiting, and how these solutions streamlined processes and improved productivity. Finally, it discusses solution options available with Duet Enterprise as implementations grow in sophistication.
CIS13: Bootcamp: PingOne as a Simple Identity ServiceCloudIDSummit
Whether you want to give users single sign-on to SaaS applications, create a solution with the PingOne IDaaS and PingFederate identity bridge, or simply take advantage of the CloudDesktop, this bootcamp is for you.
ThousandEyes EMEA Webinar - Lifting the Lid on Service Provider Performance w...ThousandEyes
The document discusses ThousandEyes, a network intelligence solution that provides visibility into digital experiences across networks. It highlights how enterprises have lost control and visibility as digital experiences rely on various external service providers and public networks. ThousandEyes monitors these networks through billions of daily probes from global agents to detect outages through its Internet Insights solution. The solution provides correlated views of application and network performance as well as macro outages. It can help enterprises more quickly identify issues, make better decisions on service providers, and improve customer communications. The presentation concludes with a demo and next steps to try the solution.
Creating Compelling Mobile User ExperiencesChris Griffith
These are the slides that I presented at the 2010 Adobe MAX conference.
Explore the role of prototyping in designing and developing compelling mobile applications. We'll examine the forms that prototypes can take (from paper prototypes to rich, interactive simulations), their advantages and costs, and how Adobe tools can be used to create them. Then we'll walk through creating a user interface for a mobile application using Adobe Illustrator, Photoshop, Flash Professional, Flash Catalyst, and Flash Builder. This presentation also covers best practices for UX, as well as developer-focused tips and tricks.
Managing Identity by Giving Up Control - Scott Morrison, SVP & Distinguished ...CA API Management
Identity on the Internet is changing. Social networking has kicked off a massive change in how we integrate identity across applications. This is much more than a simple redesign of security tokens and protocols; instead it is a radical redistribution of power and control over entitlements, shifting it away from the centralized control of a cabal of directory engineers and out to the users themselves.
There are compelling reasons for this shift: it enables scaling of identity administration, and it promotes rapid and agile integration of applications. These are goals shared by the enterprise, but this change has significant implications on infrastructure, people and process. Join us to learn how you can bring modern identity management into the enterprise.
Adobe: Intrapreneurs and the Digital Customer ExperienceDay Software
An inspiring session for a new crop of business leaders within enterprises and government agencies who see what can be done with the Internet in their daily visits to Facebook, YouTube and Amazon.com, and aim to provide a similarly authentic, engaging and convenient experience for their customers and citizens.
Erik Larson, Senior Director, Product Management and Strategy, Adobe
IBM Connect 2014 AD 501 - IBM Worklight for IBM Domino DevelopersMat Newman
IBM Domino 9 easily exposes the Domino Data Service (DDS) to enable you to access data in IBM Notes Databases utilising REST APIs. But how do you get started building native mobile applications? With IBM Worklight, and DDS! We will demonstrate how to install, configure and then build your first mobile application.
Schahin presentation at IBM Connect 2014Flávio Mendes
This document discusses the implementation of a social intranet called BeeSocial by the Schahin Group, a Brazilian conglomerate, in partnership with Avnet Services. It describes how the initial proof of concept on the cloud was expanded to an on-premises IBM Connections deployment. The social network encouraged knowledge sharing and engagement but initial restrictive policies prevented adoption; allowing open interactions improved usage. BeeSocial is now the primary intranet and collaboration tool for over 7,000 Schahin employees across various industries in Brazil.
This document discusses the opportunities presented by the API economy. It describes how APIs can enable new experiences like pre-ordering food from a restaurant app before arriving. The document outlines challenges of managing APIs at scale across hybrid cloud environments. It introduces IBM API Connect as a way to create, manage and secure APIs throughout their lifecycle to power digital transformations. Finally, it provides links to learn more about API Connect and taking advantage of IBM's cloud offerings.
How to Balance System Speed and Risk for Multi-Platform InnovationClaudia Ring
Walking the line between speed to market and stability of mission-critical systems is something many enterprise organizations deal with on a consistent basis, especially when planning a major application release. Multi-speed IT is a term that connotes the difficulty of balancing speed and risk for these enterprises, but also one that inherently defines a solution; moving at different speeds depending on system requirements. While moving at various speeds based on whether you are releasing changes for Systems of Engagement (SOE) or Systems of Record (SOR) can seem negative, it can be used as a stepping stone towards complete enterprise agility and iterative improvements in release management across both types of systems. Join Rosalind Radcliffe, IBM Distinguished Engineer and Chief Architect for DevOps, as she discusses;
How to begin incorporating continuous testing into the release cycle for both SOE's and SOR's
How deployment automation can be incorporated into multi-platform deployments
How earlier, more frequent testing and automated deployments can help stabilize risk while increasing speed
Customer success with using these testing and deployment solutions to achieve agility across both SOE's and SOR's
This document provides an overview of ThousandEyes monitoring capabilities for SaaS environments. It discusses how modern application architectures and cloud adoption are creating challenges for visibility. ThousandEyes removes blind spots across the digital supply chain. The document demonstrates differences in delivery for Microsoft 365 applications like Outlook and SharePoint. It also provides an example of how ThousandEyes helped a Microsoft partner improve customer satisfaction. Finally, it shares data on the business benefits ThousandEyes can provide and calls partners to action.
This document discusses how APIs can power the API economy and digital transformation. It describes how APIs can be used to expose functionality from various systems and data sources, and how API management is needed to securely manage APIs. The document promotes IBM API Connect as a way to create, manage and secure APIs and microservices across hybrid cloud environments to drive innovation. It provides links to learn more about API Connect and digital transformation workshops.
Similar to SAP TechEd 2010 Rich Internet Applications for the Enterprise (20)
Have you ever been confused by the myriad of choices offered by AWS for hosting a website or an API?
Lambda, Elastic Beanstalk, Lightsail, Amplify, S3 (and more!) can each host websites + APIs. But which one should we choose?
Which one is cheapest? Which one is fastest? Which one will scale to meet our needs?
Join me in this session as we dive into each AWS hosting service to determine which one is best for your scenario and explain why!
Full-RAG: A modern architecture for hyper-personalizationZilliz
Mike Del Balso, CEO & Co-Founder at Tecton, presents "Full RAG," a novel approach to AI recommendation systems, aiming to push beyond the limitations of traditional models through a deep integration of contextual insights and real-time data, leveraging the Retrieval-Augmented Generation architecture. This talk will outline Full RAG's potential to significantly enhance personalization, address engineering challenges such as data management and model training, and introduce data enrichment with reranking as a key solution. Attendees will gain crucial insights into the importance of hyperpersonalization in AI, the capabilities of Full RAG for advanced personalization, and strategies for managing complex data integrations for deploying cutting-edge AI solutions.
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
Infrastructure Challenges in Scaling RAG with Custom AI modelsZilliz
Building Retrieval-Augmented Generation (RAG) systems with open-source and custom AI models is a complex task. This talk explores the challenges in productionizing RAG systems, including retrieval performance, response synthesis, and evaluation. We’ll discuss how to leverage open-source models like text embeddings, language models, and custom fine-tuned models to enhance RAG performance. Additionally, we’ll cover how BentoML can help orchestrate and scale these AI components efficiently, ensuring seamless deployment and management of RAG systems in the cloud.
AI-Powered Food Delivery Transforming App Development in Saudi Arabia.pdfTechgropse Pvt.Ltd.
In this blog post, we'll delve into the intersection of AI and app development in Saudi Arabia, focusing on the food delivery sector. We'll explore how AI is revolutionizing the way Saudi consumers order food, how restaurants manage their operations, and how delivery partners navigate the bustling streets of cities like Riyadh, Jeddah, and Dammam. Through real-world case studies, we'll showcase how leading Saudi food delivery apps are leveraging AI to redefine convenience, personalization, and efficiency.
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
AI 101: An Introduction to the Basics and Impact of Artificial IntelligenceIndexBug
Imagine a world where machines not only perform tasks but also learn, adapt, and make decisions. This is the promise of Artificial Intelligence (AI), a technology that's not just enhancing our lives but revolutionizing entire industries.
Taking AI to the Next Level in Manufacturing.pdfssuserfac0301
Read Taking AI to the Next Level in Manufacturing to gain insights on AI adoption in the manufacturing industry, such as:
1. How quickly AI is being implemented in manufacturing.
2. Which barriers stand in the way of AI adoption.
3. How data quality and governance form the backbone of AI.
4. Organizational processes and structures that may inhibit effective AI adoption.
6. Ideas and approaches to help build your organization's AI strategy.
CAKE: Sharing Slices of Confidential Data on BlockchainClaudio Di Ciccio
Presented at the CAiSE 2024 Forum, Intelligent Information Systems, June 6th, Limassol, Cyprus.
Synopsis: Cooperative information systems typically involve various entities in a collaborative process within a distributed environment. Blockchain technology offers a mechanism for automating such processes, even when only partial trust exists among participants. The data stored on the blockchain is replicated across all nodes in the network, ensuring accessibility to all participants. While this aspect facilitates traceability, integrity, and persistence, it poses challenges for adopting public blockchains in enterprise settings due to confidentiality issues. In this paper, we present a software tool named Control Access via Key Encryption (CAKE), designed to ensure data confidentiality in scenarios involving public blockchains. After outlining its core components and functionalities, we showcase the application of CAKE in the context of a real-world cyber-security project within the logistics domain.
Paper: https://doi.org/10.1007/978-3-031-61000-4_16
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/06/building-and-scaling-ai-applications-with-the-nx-ai-manager-a-presentation-from-network-optix/
Robin van Emden, Senior Director of Data Science at Network Optix, presents the “Building and Scaling AI Applications with the Nx AI Manager,” tutorial at the May 2024 Embedded Vision Summit.
In this presentation, van Emden covers the basics of scaling edge AI solutions using the Nx tool kit. He emphasizes the process of developing AI models and deploying them globally. He also showcases the conversion of AI models and the creation of effective edge AI pipelines, with a focus on pre-processing, model conversion, selecting the appropriate inference engine for the target hardware and post-processing.
van Emden shows how Nx can simplify the developer’s life and facilitate a rapid transition from concept to production-ready applications.He provides valuable insights into developing scalable and efficient edge AI solutions, with a strong focus on practical implementation.
OpenID AuthZEN Interop Read Out - AuthorizationDavid Brossard
During Identiverse 2024 and EIC 2024, members of the OpenID AuthZEN WG got together and demoed their authorization endpoints conforming to the AuthZEN API
Let's Integrate MuleSoft RPA, COMPOSER, APM with AWS IDP along with Slackshyamraj55
Discover the seamless integration of RPA (Robotic Process Automation), COMPOSER, and APM with AWS IDP enhanced with Slack notifications. Explore how these technologies converge to streamline workflows, optimize performance, and ensure secure access, all while leveraging the power of AWS IDP and real-time communication via Slack notifications.
Gap between final user and developers!
Difference of culture
Depending on the organisation sometimes business has the problem, sometime IT: Some companies are very IT oriented, have the latest release of software but don’t care about the users.
Don’t allow users to use what they want to use because of security.
Other kind of companies are led by marketing or business -> more focus on the end user
Integration with existing systems
Much of the data of value to organizations has been collected over the years by existing enterprise information systems. Much of the programming investment resides in applications on those same systems. The challenge for developers of enterprise applications is how to reuse and commoditize these existing information assets.
To achieve this goal, application developers need standard ways to access middle-tier and back-end services such as database management systems and transaction monitors.
Security
More than ever, information systems security is on the minds of IT managers and system architects. That's because protecting information assets to maximize their value can jeopardize that very value. Traditionally, IT departments have been able to maintain a relatively high level of control over the environment of both servers and clients. When information assets are exposed in less-protected environments, it becomes increasingly important to maintain tight security over the most sensitive assets, while allowing seemingly unencumbered access to others.
One of the difficulties in integrating disparate systems is providing a unified security model. Single sign on across internal application for instance is important to creating a positive user experience with the applications. Security needs to be compatible with existing mechanisms.
Yahoo story:
Back in 2000 was the no 1 search engine
Ask audience: Do you remember what was the user experience?
-> first success of google was due to good user experience, search was fast (not good algorythm)
When you break it down, an intuitive user experience has a variety of characteristics:
Effective – supports goal accomplishment
Efficient – allows rapid task completion
Engaging – Offers enjoyable day-to-day operation
Easy to learn – supports rapid initial skill aqusition and expanded skill development with experience
Error free – prevents errors and supports error recovery
And to support these 5 E’s, it has to be personalised, enable the user to collaborate with others in the context of the task at hand, all while completely abstracting and automating all backend processes.
First business applications where you will use RIAs
RIAs which support and assist decision making.
A simple, intuitive user experience which aggregates a single screen information from different systems to enable faster decision.
Information displayed visually is always easier than large Excel spreadsheet and it is no coincidence that the biggest players in business intelligence have turned to Adobe technologies, namely the Flash platform to meet these needs
The third type of application, relates to eCommerce and online sales.
Select products, media players
The last type of application, the "Social" and collaborative - and here we find the ability to integrate Web 2.0 technonolgies in enterprise applications
Twitter clients
Facebook games
Rationalization -> Remove fields/tabs on screens
Harmonization -> making the screens look/behave the same way
Simplification -> 10 screens into 1
How have we gotten here?
Client/server web revolution caused a loss of end user functionality (was forced to reduce end user capabilities in favour of easiness of distribution) and now end users want the functionality back.
Same forces driving consumerisation of IT trends.
User expectations have changed
Demographics of enterprise is changing
Rapidly changing business models
Desire to extend existing IT infrastructure investments to more users
Occasional use of applications – must be easy to use or they will never be used
The extended enterprise of customers and partners simply won’t use difficult apps
Enterprise software architecures don’t translate to intuitive user experience
Software developers looking for tooling that supports rapid application evolution
Technical challenges of traditional enterprise UI approaches
Web has become preferred app distribution method for management reasons
Data centric design techniques don’t prioritise usability first
HTML/JS/AJAX applications are costly to maintain & lack enterprise preferred object-oriented coding techniques
As enterprises create new business processes and improve existing ones, increasingly they will face pressure to deliver these processes as user-centric applications that offer the types of intuitive experiences we’re all experiencing in our lives as consumers (iPhone, social networking etc.).
Contrasting the contrast system-centric applications with user-centric applications, you can see a new and different set of requirements are emerging. We are well placed in many of these dimensions and continue to innovate to deliver better than any other company on the vision of user-centric computing.
Enterprise systems of the past worried about transaction scalability and reliability not until the end of the development effort was thought given to the usability of the application… In industries where success is measured by how well you serve your customer / citizen, we have seen common patterns emerge in customer acquisition and customer service where usability, automation of processes and the ability to effectively communicate with your customers is critical. This is where Adobe technology best fits.
Productivity:
Line of business and IT departments expect shorter development times, ability to customize, adapt and maintain
Customers in the enterprise today assume that software solutions deliver productivity as a given (reduce costs & processes, shorten development times etc.). To even be considered, you have to deliver productivity at a base level. But this is not sufficient- everyone delivers productivity. Customers expect more from their applications…
Collaboration:
To take enterprises to the “modern era” software companies need to connect people in the context of business processes and map to the way people work today. They need to deliver more social work solutions that increase collaboration.
Consumerization:
the whole phenomenon around consumerization revolves around users expecting more from their enterprise applications. To “delight the customer” needs to be at the center of enriching the end-user experience through enhanced collaboration.
The failure of system centric approach to these types of applications was no fault of IT. Frankly it was too hard, too costly and they were constrained by the complexity of the client technologies (SAP gui, Siebel gui, etc.) which were hard to change and difficult to extend -- not to mention the challenges associated with customizing the apps to support unique business processes.
So it was up to the employee to get trained on the systems and then toggle btw screens, aggregate information manually and wait for IT to make the needed system updates.
Now designers are working hand in hand with the development teams –and a new level of experience is available to enterprise. Enterprise software has to deliver on user expectations, with the same level of intuitiveness & usability people experience on consumer based sites.
User-centric processes are collaborative by their very nature, and enterprises are looking for ways to provide better services by connecting people from within the application – be that instant messaging, sharing screens or fully integrated video connectivity inside and outside your organization.
Call center application – for handling customer calls
A Flex-based application that sits upon a myriad of Adobe enterprise systems, including our CRM implementation and our Dylan product catalogue and order placement engine.
Not a product that can be sold to customers, nor a solution accelerator.
It is however a great example of what is possible and a great example of how to use our technology
Has not been designed with re-use in mind
Call center application – for handling customer calls
A Flex-based application that sits upon a myriad of Adobe enterprise systems, including our CRM implementation and our Dylan product catalogue and order placement engine.
Not a product that can be sold to customers, nor a solution accelerator.
It is however a great example of what is possible and a great example of how to use our technology
Has not been designed with re-use in mind
First of all we went off to the call centers and we took a lot of video of agents receiving calls from customers
We weren’t just interested in what was happening on their screens
We were also interested in what was going on on their desks, in their cubicles, how they were reacting to different customer questions etc.
We noticed that they were using a notepad and postits a lot – apparently the CRM system crashed a lot, so they were having to write things down
We noticed that there was a cheat sheet of the most common process pinned to their wall
We noticed the “meercat” effect: heads popping up frantically above cubicle walls looking for help answering a question
We noticed that weighty training manuals were hidden in a drawer beneath their desk
From there, we went and interviewed many more people: trainers, call center managers, Adobe managers, Adobe executive team and the project sponsors to get their view on pain points and where improvements could be made
We took a good look at the different tasks that the agents had to perform on a daily basis
We noticed that there was much room for improvment in some of these processes.
Typically, most processes were tied to the systems, meaning that a process would have to adapt itself to how a system worked and not the other way round
The steps in the processes were often too long and too complicated, demanding the agent to switch between different systems and different user interfaces
There was too much room for error between all of the systems that the agents were having to use- they were having to manually copy and paste data from one system to another
There were band aids. By band aids, I mean there were processes conceived years ago, and to adapt an old process to new requirements, additional steps were included, making it even more complex
These processes had not been entirely re-thought.
And finally we looked at the systems themselves.
An agent had to typically use a dozen different systems throughout their daily work schedule.
This is a screenshot of one of them: CRM
Agents had many complaints about the systems they had to use, but the system they disliked the most was CRM
CRM was slow, it crashed a lot and there were regular time out issues, meaning that agents would often lose work
There was no progressive disclosure- all of the functionality was displayed and was not filtered depending on an agent’s role or step within a particular process
There was little information hierarchy- data was presented at the same visual level, meaning that quickly scanning a screen to find something was very difficult
There was no data visualization to help agents quickly understand a given situation- just text and forms
And call-to-action items: buttons, drop down lists, navigation links etc. were very small, hard to detect and dotted all around the interface.
Our conclusion therefore was that agents had too many tools and were having to memorize too many processes
And if you have a multitude of slow, cumbersome tools and a bunch of overly complicated processes you will get frustrated agents. And this has a direct impact on customer satisfaction.
Call center management told us that they had a real problem with agent churn rate and in their view, this was directly related to the processes and tools they were having to use. We discovered that to train an agent on the tools and processes would typically take about a month, getting them up to speed would take 2-3 months and the churn rate was 6 months.
It therefore became apparent that we should be providing agents with an all-in-one, process-driven solution.
First thing we had to address was the processes.
We took data from the process documents and training manuals, and plotted it out into a huge process map, so that we could take a global look at all of the different steps, actions and systems that the agents were having to use
For a given task, we were then able to plot different user paths over the process map
And then we were able to understand how we could eventually optimize certain processes, creating shortcuts, deleting steps and essentially compressing the time need to complete any given task.
Once we had gained a better picture about how we were going to improve processes, we could then start to create the user interface.
The first step in creating an interface is the wireframing phase
This is an essential phase as it allows a designer to rapidly create a multitude of different scenarios and user paths without thinking about the visual design (these are often in monochrome)
Very early on, designers will then test these different scenarios on real users. The fact that the wireframes are basic monochrome mock-ups means that users will concentrate on functionality rather than aesthetic appeal and this will glean important feedback about the functionality before the visual design stage
Once the wireframes have been approved by users, business and project stake holders, they are then transformed into a visual design
A visual designer will use colour, iconography, layout and choreography to create visual hierarchy and visual cues within an interface, bringing to the forefront the elements that the user needs at any given moment.
A prototype was also produced, allowing for a real sense of how the application would appear under a set of different scenarios.
The visual design mock-ups were approved by users, business and project stake holders before passing off to the development team.
To end the presentation, I’d like to provide a few examples on how we were able to maximise productivity through improving the interface.
Selling in CRM isn’t easy.
Firstly, a sales agent would have to go the Adobe website to relay information about products, upgrades, cross sells, upsells to the customer.
Then, to process an order for a customer, an agent would have to go into our knowledge base to download the latest price list spreadsheet.
They would then open the spreadsheet and trawl through the 2000 rows to find the SKU code to enter into CRM
Once entered into CRM, a price would be returned and the agent would collect the customer’s contact and payment details and process the order
For an extremely simple purchase, an experience agent would take about 4 minutes
In Hendrix, we aggregated all of that selling functionality
An agent can quickly locate the required product in an easy to use catalogue-style interface
Clicking on a product will expand to give more information and this can also be used for training purposes
Adding the product to the customer’s cart will first involve configuring it (ie selecting the language, platform, version etc.) and at this stage the agent will be proposed with an upsell product that they can try to convince the customer to purchase instead
From the cart, a number of cross sell products are also proposed
When the customer is ready to purchase, the agent identifies the customer, finding or creating a customer record and then processes the order
This entire process takes a minute. This is a 75% reduction compared to the same process before.
Dark blue: the price you sell to customers
Light blue: price now, for next 24 hours
To set context for our roadmap, it is important to understand what LiveCycle is today. We released LiveCycle ES2 in November of 2009. It is based on three key pillars: RIA Services, Process Management, and Document Services.
The reason for Process Management being the bridge in this diagram is to show that the differentiator between consumer RIAs and enterprise RIAs is that there is always a process behind enterprise RIAs
Adobe Flash Island allows you to create rich Internet components that support integration, data exchange, and interaction with applications built with Web Dynpro for ABAP .
The Web Dynpro framework provides UI elements that dramatically reduce development effort and enforce a unified look and feel of Web Dynpro-based applications.
However, several use cases require richer UI capabilities that are not available with this set of UI elements.
To support such use cases, Adobe Flash Island is supported within the Web Dynpro for ABAP framework in SAP NetWeaver 7.0 EhP1.