The document provides an overview of Blackberry Enterprise Service 10 (BES10), detailing its features such as Blackberry Balance, application management, and enterprise push capabilities. It highlights the importance of IT policies for security and compliance, alongside considerations for app development and deployment in an enterprise environment. The document also outlines testing procedures and business opportunities for developers in the enterprise sector.

1. Enterprise 101: Your App's Been
Deployed Behind the Firewall, Now
What?
1
JAM810
Dennis Reumer @reumerd
September 26-27, 2013

2. B L A C K B E R R Y
E N T E R P R I S E

3. O V E R V I E W
BlackBerry Balance
BlackBerry Enterprise Service 10
BlackBerry Enterprise Push
Development Options
Development Considerations
Opportunities in the Enterprise

4. BlackBerry® Z10 smartphone

5. B L A C K B E R R Y B A L A N
C E

6. B L A C K B E R R Y B A L A N
C E
 Separate File System for Work Applications
 Secures Work Application data
 No Access allowed from the Personal perimeter
 Separated Network
 Always on VPN to the internal Network of the Company
 All network traffic is through the VPN
 Application Management
 Allows companies to manage, deploy, remove and update Applications

7. B L A C K B E R R Y W O R L D 4
W O R K

8. B L A C K B E R R Y W O R L D 4
W O R K
 Provides the Enterprise App Store
 Shows available and required Applications to the Employee
 Allows install of additional Apps in the Work Perimeter
 Allows white listing of Apps in the commercial BlackBerry World
 Managed by the BlackBerry Enterprise Service 10 Admin
 Uploads Application bar files for new and updated applications
 Set Application availability to Optional or Required
 Whitelists commercial BlackBerry World applications

9. B L A C K B E R R
Y
E N T E R P R I S
E
S E R V I C E 1 0

10. T H E L E A D E R I N E M
M
•90% of the Fortune 500 depend on BlackBerry
•The largest global MDM footprint with over 90K enterprise
customers globally. Over 10X the next largest MDM vendor
•>25,000 BES10 installations
•The trusted enterprise mobility partner for more than 14
years
•Gold standard for multi-platform mobile security,
management and control

11. B L A C K B E R R Y E N T E R P R I S E S E R V I C E

12. BlackBerry MDS
Connection Service
BlackBerry 10
Application Using
Push APIs
Content Push
Initiator Server
Application
Server
B L A C K B E R R Y E N T E R P R I S E P U S H
Pushed Data MDS-CS
Invocation
Framework
Your App

13. E N T E R P R I S E P U S H
 Delivering application notification with a push of a button
 Allows up to 8KB payload (WAP PAP 2.2) and BlackBerry Push
 Provides different submission modes: Point to Point, Multicast and Broadcast
 Immediate information with lowered battery usage
 Reduce waiting time for real time data which translates to higher data efficiency for
customers

14. BlackBerry Enterprise Server 10
Free 60 days trial (20 User Licenses)
WWW.BES10.COM
partners.blackberry.com

15. BlackBerry Enterprise Server 10
BlackBerry Enterprise Service Machine Requirement
(Virtual or Hardware)
 Single processor, 2.0 GHz Intel® Xeon® (two processors recommended)
 2 GB of memory
 64-bit operating system: Two 64 GB drives (minimum), RAID 1
 32-bit operating system: Two 36 GB drives (minimum), RAID 1
 Disk space for the BlackBerry Enterprise Server and BlackBerry Administration Service: 550 MB
 Disk space for log files: Approximately 2 MB per user per day (100 email messages per user)

16. D E V E L O P M E N T
O P T I O N S

17. C++/Qt
Cascades
ActionScript
Adobe® AIR®
HTML5 BlackBerry®
WebWorks™
C/C++
Native SDK
Java Android™
Runtime
Not in the work perimeter

18. D E V I C E S

19. D E V E L O P M E N T
C O N S I D E R A T I O
N S

20. D E V E L O P M E N T C O N S I D I R A T
I O N S
 Work or Personal?
 Network Constraints
 File system and Access
 Applications and Invocation
 BlackBerry Push vs Enterprise Push
 Impact from Policy Restrictions
 Testing you Application

21. W H E R E A M I ?
#include <bb/system/SecurityPerimeter>
LIBS += -lbbsystem
 Use bb::system::SecurityPerimeter
 0 - Default context
 1 – Work Perimeter
 2 – Personal Perimeter

22. N E T W O R K S C O N S T R A I
N T S
 Only through the MDS-CS VPN tunnel
 HTTP/HTTPS Only traffic – NO SOCKETS!
 No streaming
 Internet access though Company infrastructure (Proxy)

23. G E T T I N G T O F I L E S
Cascades has a class that provides access to the sandbox:
Qdir
Also provided are static functions that give access to the
different paths
QDir::currentPath() – path to the apps working directory
QDir::homePath() – returns the app’s data directory path
QDir::tempPath() – access to the app’s temp directory
Personal File System: /accounts/1000/<your appid>
Work File system: /accounts/1000-enterprise/<your appid>

24. S A N D B O X F I L E S
 homePath()app
 Compiled application, assets, source (READ ONLY)
 homePath()data
 This is where you store your data. The $HOME environment variable is this directory (READ/WRITE)
 homePath()db
 The application's database files. (READ/WRITE though DB API’s)
 homePath()logs
 System logs for an application. The application's stderr and stdout are redirected to this directory.
 homePath()shared
 Subfolders that contain shared data grouped by type. All applications can read from this directory. An
application can write to this directory only if the access_shared permission is specified.
 homePath()tmp
 The application's temporary working files.

25. S H A R E D F I L E S
The Shared directory differs between the Personal and Work Perimeter:
From the personal perimeter you can not access the work perimeter shared
files. From the work perimeter you can access the personal perimeter
shared files (read)
• homePath()shared
Subfolders that contain shared data grouped by type. All applications can read from this directory. An
application can write to this directory only if the access_shared permission is specified.
Work File system: /accounts/1000-enterprise/shared
Personal File System: /accounts/1000/shared

26. D U A L I N G A P P L I C A T I
O N S
 Personal
• Isolated to personal perimeter
• No access to work data
• Installed from App World via personal UI
 Work
• Isolated to work perimeter
• Can read personal shared data (controllable by IT
rule)
• Deployed through the BES10
 Dual
• Operate in both work and personal perimeters
• Simultaneous instances: isolated &
independent
• BlackBerry Apps only!
 Hybrid
• Native RIM apps touch both perimeters
• Secures co-mingling of work and personal data
(adjustable by IT rules)
• BlackBerry Apps only!
Work Perimeter Personal Perimeter
Work Apps Hybrid Apps
Personal
Apps
Enterprise App
World
Calendar App World
Enterprise App 1 Contacts Social
Enterprise App 2 Unified Inbox BBM
Enterprise App 3 Reminder Video Chat
Enterprise App 4 Universal Search Camera
Enterprise App .. Dual Apps Phone
Mobile Voice
Service
File
Manager
File
Manager
Other IM &
P2P
Others Documents
To Go
Documents
To Go
Compass
Browser Browser Calculator
Music, Video
& Pictures
Music,
Video &
Android
Runtime

27. P U S H D I F F E R E N C E
S
Internal Network
BlackBerry MDS
Connection Service
BlackBerry 10
Application Using
Push APIs
Content Push
Initiator Server
Application
Server
B L A C K B E R R Y E N T E R P R I S E P U S H
BlackBerry NOC
Push Service
BlackBerry 10
Application Using
Push APIs
Content Push
Initiator Server
Application
Server
B L A C K B E R R Y C O M M E R C I A L P U S H
Internet

28. P U S H D I F F E R E N C E
S
 Enterprise Push
 Can push to single device (PIN)
 Can push to all devices of a user (email address)
 Can push to a Group (in BES10)
 Can push to all users on a BES10 instance
 Commercial Push
 Can only push to a specific device (PIN, BBID)
 Can push to a Group*
 (*When using the Push SDK AddressList)

29. B L A C K B E R R Y
E N T E R P R I S E
IT P O L I C I E S

30. I T P O L I C I E S
IT Policies are used by companies to:
 Adhere to compliancy requirements
 Adhere to legal requirements
 Provide enhanced security where needed

31. I T P O L I C I E S
Various IT Policies have an impact on you Application.
For a full current list of IT Policies of BES10.1.2:
http://docs.blackberry.com/en/admin/deliverables/55544/BE
S10_v10.1.2_BDS_Policy_and_Profile_Reference_Guide_
en.pdf
130 pages of detailed information

32. I T P O L I C I E S H I G H L I
G H T S
 Wireless Service Provider Billing (BB10.0/BES10.0)
 If Allowed, would make it possible for Employees to purchase apps through the
Companies Carrier Provider.
 Application Security Timer Reset (BB10.0/BES10.0)
 If allowed, the app can prevent the device from locking.
 Restrict Development Mode rule (BB10.0/BDS 6.1)
 Values: Yes, No, Default: No
 If set to Yes, this will not allow you to debug applications on the device.

33. T E S T I N G
Y O U R A P P S

34. T E S T I N G Y O U R A P P
Testing your during development
 When working on the Enterprise network with development machine:
 Deploy on the simulator; It has access to the internal systems too. (this also allows
debugging)
 When working outside of the Enterprise network
 Establish a VPN on your development machine and use simulator. (this also allows
debugging)
 Or use a VPN on a physical BB10 device to the Enterprise network (this will
complicate debugging)

35. T E S T I N G Y O U R A P P
Testing your app in the work perimeter
 Upload to BES 10
 Add to Software Config
 Add to Group or User
 Gets pushed to your device

37. B U S I N E S S
O P P E R T U N I T I E
S

38. G E T A H E A D S T A R T
 Test your app in the work perimeter. Make use of the
BES10 trial
 Verify your app against the considerations
 Engage with/reach out to Enterprise to show your app
and availability in the BlackBerry World

39. D I R E C T S A L E S
 Avoid the 30% BlackBerry World Fees
 Enterprise License Agreements
 Seat Licensing
 Custom App Licensing

40. T H E L O N G T A I L
 Continues development on contract
 Development support (bug fixes)
 Enterprise Support (call-desk for users)
 Maintenance Updates… Not Free.

41. B U S I N E S S D E V E L O P M
E N T
 Create Solutions and Services not just Apps
 Work closely with BlackBery to market solutions
 Think about Verticals (Financials, Legal, etc.)
 Promotion through BlackBerry (BBW, Events, Mailings,
listings, etc)

42. B L A C K B E R R Y P A R T N E R P R O G
R A M
SJAneMa8k1 p0review APAC
Adrian Rusu
September 26-27, 2013

43. B L A C K B E R R Y P A R T N E R
APAC.BlackBerry-Partners.com

44. B L A C K B E R R Y P A R T N E R
Express your interest!
• Be part of first partner onboarding
• Support for all parts of business: sales,
marketing, technical
• Close touch with all BlackBerry enterprise
services & solutions
• Be part of a program that evolves with your
business
www.apac.BlackBerry-partners.com

45. B L A C K B E R R
Y
K E E P O N M O V I N G .
Q & A

46. R E F E R E N C E S / D E M O S
 GitHub
 https://github.com/blackberry/BES10-Cascades
 Enterprise Push demo
 http://bizblog.blackberry.com/2013/06/push-enterprise-apps/
 Emergency Contact List
 https://github.com/blackberry/BES10-Cascades/tree/master/ECL
 BizBlog
 http://bizblog.blackberry.com/
 developer.blackbery.com
 https://developer.blackberry.com/devzone/develop/enterprise/enterprise_overview.h
tml

47. R E F E R E N C E S / D E M O S
BlackBerry Jam Asia Enterprise Sessions
 JAM811 – Enterprise 201: BlackBerry Enterprise Service 10.1
Overview and Deploying Apps in the Secure Workspace for Android
and iOS
 Thursday, 26 Sep, 4:45 PM - 5:45 PM
 JAM823 - Delivering Data with Push & MDS Push
 Friday, 27 Sep,10:45 AM - 11:45 AM
 JAM826 - Calling and Consuming Web Services with oData
 Friday, 27 Sep, 3:30 PM - 4:30 PM

48. T H A N K Y O U
JAM810
Dennis Reumer - @reumerd
linkedin.com/in/dennisreumer
September 26-27, 2013

49. I T P O L I C I E S A P P E N
D I X
Overview of all the IT Policies that can have an impact
on your Application
 Constraints
 Disabled hardware
 Limitation (to connectivity)

50. I T P O L I C I E S H I G H L I
G H T S
BlackBerry Balance Devices
 Wireless Service Provider Billing (BB10.0/BES10.0)
 If Allowed, would make it possible for Employees to purchase apps through the
Companies Carrier Provider.
 Transfer Work Contacts Using Bluetooth PBAP/HFP rule
(BB10.0/BES10.0)
 Transfer Work Files Using Bluetooth OPP rule (BB10.0/BES10.0)
 Transfer Work Messages Using Bluetooth MAP rule
(BB10.0/BES10.0)
 Transfer Work Messages Using Bluetooth MAP Without Prompt rule
(BB10.1/BES10.1)
 Application Security Timer Reset (BB10.0/BES10.0)
 If allowed, the app can prevent the device from locking.

51. I T P O L I C I E S H I G H L I
G H T S
BlackBerry Balance Devices
 Security Timeout rule (BB10.0/BDS 6.0)
 Time in Minutes. Once reached the Work Space is locked and to access your
application the users needs to enter the Work Space password. You app continues
to run in background.
 Default: 45 minutes
 Voice Control rule (BB10.0/BES10.0)
 Values: Allow, Disallow for email and Calendar, Disallow
 Default: Allow
 Work Data Uses Only Work Network rule (BB10.1/BES10.1)
 Values: Yes, No, Default: No
 Work Data can use both the MDS-CS as the BlackBerry NOC infrastructure

52. I T P O L I C I E S H I G H L I
G H T S
BlackBerry Balance Devices
 Backup and Restore Work Space rule (BB10.0/BES10.0)
 Values: Allow, Disallow, Default value: Allow
 Allows you to make a backup of the work perimeter apps through BlackBerry Link.
 Personal Apps Access to Work Contacts rule (BB10.0/BES10.0)
 Values: All, Only BlackBerry Apps, None, Default value: All
 Allows personal apps to access work contact data
 Restrict Development Mode rule (BB10.0/BDS 6.1)
 Values: Yes, No, Default: No
 If set to Yes, this will not allow you to debug applications on the device.

53. I T P O L I C I E S H I G H L I
G H T S
BlackBerry Balance Devices
 Share Work Data During BBM Video Screen Sharing rule
(BB10.0/BES10.0)
 Values: Allow, Disallow, Default value: Allow
 Allows to share the Work Data (like contacts) screens over the commercial BBM
 Voice Dictation in Work Apps rule (BB10.0/BES10.0)
 Values: Allow, Disallow, Default value: Allow
 Allows voice dictation to be used for Work Applications
 Wipe the Work Space Without Network Connectivity rule
(BB10.0/BDS6.0)
 Values: 2 to 8760 hours, Default: Null value (Disabled)
 If set the device will wipe the Work Space after x hours of no connectivity to the
BlackBerry Enterprise Service.

54. I T P O L I C I E S H I G H L I
G H T S
BlackBerry Balance Devices
 Work App Access to Shared Files in the Personal Space
(BB10.1/BES10.0)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, work applications can not access the shared files in the personal
space.
 Cloud Storage Access from Work Space rule (BB10.0/BES10.0)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, no Cloud Storage access is possible from the Work Space file
system. (e.g. Dropbox, Box)
 Open Links in Work Email Messages in the Personal Browser rule
(BB10.0/BES10.0)
 Values: Allow, Disallow, Default value: Allow
 Allows links in work email messages to be opened in the Personal Browser

55. I T P O L I C I E S H I G H L I
G H T S
BlackBerry Balance Devices
 Work App Access to Shared Files in the Personal Space
(BB10.1/BES10.0)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, work applications can not access the shared files in the personal
space.
 Cloud Storage Access from Work Space rule (BB10.1/BES10.0)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, no Cloud Storage access is possible from the Work Space file
system. (e.g. Dropbox, Box)

56. I T P O L I C I E S H I G H L I
G H T S
BlackBerry Work only Devices
 Bluetooth rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallowed, no Bluetooth can be used.
 Bluetooth A2DP rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow no music can be played via Bluetooth
 Bluetooth AVRCP rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, no media control is possible over bluetooth

57. I T P O L I C I E S H I G H L I
G H T S
BlackBerry Work only Devices
 Bluetooth Contacts Transfer Using PBAP rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If disallowed no contact transfer is possible through PBAP
 Bluetooth Discoverable Mode rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, the device is not discoverable for Bluetooth
 Bluetooth File Transfer Using OBEX rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, no file transfers are possible over Bluetooth

58. I T P O L I C I E S H I G H L I
G H T S
BlackBerry Work only Devices
 Bluetooth HFP rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If disallowed the HFP profile is disabled and carkits can not connect
 Bluetooth MAP rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, the MAP profile is disable and can’t be used with a carkit
 Bluetooth Pairing rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, no new connections can be made on the device

59. I T P O L I C I E S H I G H L I
G H T S
BlackBerry Work only Devices
 Bluetooth PAN Profile rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If disallowed the PAN profile is disabled and can’t be used
 Bluetooth SPP rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, the SPP profile is disable and can’t be used
 Camera rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, you can not use the camera on the device , also not in your
application.

60. I T P O L I C I E S H I G H L I
G H T S
BlackBerry Work only Devices
 Enforce Bluetooth Secure Simple Pairing Numeric Comparison rule
(BB10.1/BES10.1)
 Values: Yes, No, Default value: No
 If yes the user needs to use a full numeric comparison to establish pairing
 Enforce Minimum Bluetooth Passkey Length rule (BB10.1/BES10.1)
 Values: Yes, No Default value: No
 If set to Yes, only device with at least 8 numerics are allowed to establish
connections
 HDMI rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, you can not use the HDMI port , also not in your application.

61. I T P O L I C I E S H I G H L I
G H T S
BlackBerry Work only Devices
 Location Services rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, you can not use location services on the device, also not in your
application.
 NFC rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, you can not use NFC services on the device, also not in your
application.
 Wi-Fi rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, you can not use WiFi services on the device, also not in your
application.

62. I T P O L I C I E S H I G H L I
G H T S
BlackBerry Work only Devices
 Computer Access to Device rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, you can not use connect the device through USB or WiFi Sharing
to a computer.
 Media Card rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, you can not use a media card in the device, also not in your
application.
 Voice Dictation rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, you can not use voice dictation services on the device, also not in
your application.

63. I T P O L I C I E S H I G H L I
G H T S
BlackBerry Work only Devices
 BBM rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, you can not use BBM on the device through USB or WiFi Sharing
to a computer.
 BBM Video/BBM Voice rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, you can not use BBM Video/Voice on the device, also not in your
application.
 BlackBerry Maps rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, you can not use MAPS on the device, also not in your application.

64. I T P O L I C I E S H I G H L I
G H T S
BlackBerry Work only Devices
 Find More Contact Details rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, you can not use Find More contact on the device
 Hotspot Browser rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, you can not use a HotSpot for connectivity on the device, also not
in your application.
 Media Sharing rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, you can not use Media Sharing on the device, also not in your
application.

65. I T P O L I C I E S H I G H L I
G H T S
BlackBerry Work only Devices
 SMS/MMS rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, you can not use SMS on the device
 YouTube for BlackBerry Devices rule (BB10.1/BES10.1)
 Values: Allow, Disallow, Default value: Allow
 If set to disallow, you can not use YouTube on the device