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Duet enterprise executive overview
This document introduces Duet Enterprise, which allows business users to access and interact with SAP data and processes directly from Microsoft environments like SharePoint. It discusses how Duet Enterprise can help organizations meet challenges around enabling their people, driving productivity, and rapidly delivering business solutions. The document outlines sample Duet Enterprise solutions for invoice approvals and recruiting, and how these solutions streamlined processes and improved productivity. Finally, it discusses solution options available with Duet Enterprise as implementations grow in sophistication.
Duet enterprise executive overview
- 1. Duet Enterprise Speaker’s Name/Department(delete if not needed) Month 00, 2012
- 2. © 2012 SAPAG. All rights reserved. 2 How to Use this Document Intended Audience: Business and IT decision makers Scope: Introduce Duet Enterprise —> Use White Board Intro to Engage your Audience —> Select Best Customer Example Sets for Audience
- 3. © 2012 SAPAG. All rights reserved. 3 Agenda The Challenge How You Can Meet the Challenge with Duet Enterprise Business Success Using Duet Enterprise Your Solution Options with Duet Enterprise
- 4. © 2012 SAPAG. All rights reserved. 4 Agenda The Challenge How You Can Meet the Challenge with Duet Enterprise Business Success Using Duet Enterprise Your Solution Options with Duet Enterprise
- 5. © 2012 SAPAG. All rights reserved. 5 How Would You Like to Better Enable Your People?
- 6. © 2012 SAPAG. All rights reserved. 6 What Is the Impact of these Goals on Your Business?
- 7. © 2012 SAPAG. All rights reserved. 7 Your Goals for Your People Enabling business insight Collecting The right information Create an accurate context Sharing Relevant information Everyone is on the same page Collaborating Working together Make better business decisions Solve problems
- 8. © 2012 SAPAG. All rights reserved. 8 The Business Impact Action Innovation Performance Competitiveness Growth
- 9. © 2012 SAPAG. All rights reserved. 9 Agenda The Challenge How You Can Meet the Challenge with Duet Enterprise Business Success Using Duet Enterprise Your Solution Options with Duet Enterprise
- 10. © 2012 SAPAG. All rights reserved. 10 Enterprise Computing for Business Consumers Key Challenges and Desired Outcome Browser Based Applications Mobile Devices Enterprise Software Consumer Devices Cloud SRM SCM ERPPLMCRM SAP Business Suite Point to Point Solutions Increase Costs & Complexity
- 11. © 2012 SAPAG. All rights reserved. 11 Enterprise Computing for Business Consumers Key Challenges and Desired Outcome From Black Box to Open Any environment, any platform, any experience From Business Process Centric to People Centric Optimized for user interaction scenarios From Version Specific to Timeless Non-disruptive, any SAP Business Suite version From SAP Developers to Non-SAP Developers No SAP knowledge required From complex APIs to Standards & Simple Based on REST and OData/ATOM From IT nightmare to IT control Manage IT complexity with no comprise to IT audit & compliance while deploying innovations From High TCO to Low TCO Consumption pricing model SRM SCM ERPPLMCRM SAP Business Suite Browser Based Applications Mobile Devices Enterprise Software Consumer Devices Cloud SAP NetWeaver Gateway OData
- 12. © 2012 SAPAG. All rights reserved. 12 Introducing SAP NetWeaver Gateway & Duet Enterprise What is it? • Allows consumption of SAP data through popular devices (e.g. Mobile, Tablets), platforms (e.g. .Net, Java), and experiences (e.g. Flash, Facebook, Silverlight) Capabilities • Provides SAP APIs and protocols to simple, people-centric applications • Design-time tools for service provision and app development • Offers standardized application security-, governance- and lifecycle management • Based on REST and ODATA standards Experiences Sybase Unwired Platform DevicesWeb SocialEnterprise Software Duet Enterprise SRM SCM ERPPLMCRM SAP Business Suite SAP NetWeaver Gateway
- 13. © 2012 SAPAG. All rights reserved. 13 How Duet Enterprise Helps You Address These Issues Drive productivity Rapidly deliver Business solutions Expand the reach Drive productivity
- 14. © 2012 SAPAG. All rights reserved. 14 What a Duet Enterprise Solution Looks Like Search Center Tasks Center Report Center Documents Discussions Customer Inquiry Quotation Products In Workspace Monthly expenses due for management approval View Related Activities Delete Make Private -- - - - - - -- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Customer Inquiry approval request View Related Activities Delete Make Private - - - - - - - -- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title Date Customer Quote History 1/15/2011 Cynthia Johnson, Contracting Expert Eric Tim, Marketing Analyst Heather Smason, Project Manager Timothy Reif, Sales Manager Activities for: TODAY + Add Report Reports Team Discussion Date: This week Katherine recently walked us through a non-standard request for quotation process... http://intranet.contoso.com/lists/... Date: Last week Peter led discussion on strategy for winning this account… http://intranet.contoso.com/lists/... Title Date Outstanding Customer Issues 1/11/2011 + Add Document Documents Actions First Name Last Name Phone John Murray 707.340.1219 James Dawson 707.218.4578 Paula Ward 404.256.6658 Kate Smith 650.653.2323 + Create Contact Sales Contacts Customer Number: C2000 Customer Name: ARI Group Street Address: 3475 Deer Creek Rd. City: Palo Alto Region: California Country: USA Website: www.arigroup.com Telephone: msmit@arigroup.com Number of Employees: 300 Revenue - USD: 2,000,000 Customer Details Edit Customer View map
- 15. © 2012 SAPAG. All rights reserved. 15 How Duet Enterprise Helps You Deliver These Solutions Rapidly deliver Business solutions Expand the reach Drive productivity Out-of-the-box: SAP-Microsoft integration Tools Ready-to-use templates Solution composition Accessible SAP content SharePoint user experience
- 16. © 2012 SAPAG. All rights reserved. 16 Driving IT Efficiencies with Duet Enterprise Plug into: Existing systems Existing talent Current skill sets
- 17. © 2012 SAPAG. All rights reserved. 17 Built-In Interoperability with Duet Enterprise Application Lifecycle Management via CTS+ integration Foundation Offline Support Monitoring and Supportability Landscape Management Business Content Application Lifecycle Management Authentication and Security Foundation
- 18. © 2012 SAPAG. All rights reserved. 18 How Your Existing Landscape Supports Duet Enterprise Duet Enterprise SAP Add-on Duet Enterprise SharePoint Add-on SAP NetWeaver ® Clients SAP Business Suite Data Workflows Reports No Client FootprintBuilt on Core PlatformsSimple
- 19. © 2012 SAPAG. All rights reserved. 19 Duet Profile CollaborationContextual Workflow Reporting Duet Sites Set of Capabilities enabling instant usage by end users Supporting key usage scenarios (Workflows, Reporting, Collaboration, CRM, Time) Link documents to SAP DMS e.g. SAP PLM Materials and BOMs Exposing default data sets from SAP Document Management Sales Management Time Management Ready-to-use Capabilities Quick time to Value
- 20. © 2012 SAPAG. All rights reserved. 20 LIMITED TIME OFFER: Use SAP NetWeaver Gateway for Free to Connect to Any Microsoft Environment Offer Ends December 31, 2012 How do I Qualify? Each new user license for Duet Enterprise will also receive rights to use SAP NetWeaver Gateway at no additional charge to integrate SAP with any Microsoft technology Why Is This so Valuable? Duet Enterprise ships with an embedded SAP NetWeaver Gateway license for SharePoint and Office 2010 Customers may now leverage any other Microsoft innovations with their SAP systems using SAP NetWeaver Gateway An investment in Duet Enterprise will support new Microsoft technologies customers may plan to adopt (ex: Windows 8, Office 2013) SRM SCM ERPPLMCRM SAP Business Suite SAP NetWeaver Gateway
- 21. © 2012 SAPAG. All rights reserved. 21 Agenda The Challenge How You Can Meet the Challenge with Duet Enterprise Business Success Using Duet Enterprise Your Solution Options with Duet Enterprise
- 22. © 2012 SAPAG. All rights reserved. 22 Customer Challenge: Invoice Approvals Approval Bottleneck 2,000 invoice approvers Infrequently use SAP Untrained on SAP Financials 300,000 invoices per year On average 2 approvals per invoice
- 23. © 2012 SAPAG. All rights reserved. 23 Duet Enterprise Enabled Solution View and Approve Invoices from SharePoint
- 24. © 2012 SAPAG. All rights reserved. 24 Duet Enterprise Enabled Solution View and Approve Invoices from SharePoint Solution Implementation: Time: 6 weeks 1st Roll-out: 25 users Go Live: 1,500+ users Scope: Duet Enterprise site – SAP role and authorization SharePoint universal work list New Invoice approval scenarios Delivered on: Microsoft SharePoint 2010 SAP ECC 6.0
- 25. © 2012 SAPAG. All rights reserved. 25 Remain in their familiar environment Approve invoice in one step invoice Training is not required Delivers a solution more rapidly Requires no new technologies or worker skills More accurately determine availability of working capital Twice as quickly approve invoices Improved productivity of business users Benefits Realized from Duet Enterprise Invoice Approval Solution People IT Business We empower people who do not spend most of their day using SAP applications …with easy-to-use access without the need to log-in to SAP. Nevzat Erfan, Chief Architect, Sandvik Tooling “ ”
- 26. © 2012 SAPAG. All rights reserved. 26 Customer Challenge Streamline Recruiting Process Hiring Manager Admin Assistant Recruiter Hiring Manager Recruiter Submit Form Enter in HTX Edit & Publish Posting in e-Rec Approve Plan Begin Search 2 weeks Create Plan
- 27. © 2012 SAPAG. All rights reserved. 27 Duet Enterprise Enabled Solution Recruiting Integrated into HR Portal
- 28. © 2012 SAPAG. All rights reserved. 28 Duet Enterprise Enabled Solution Recruiting Integrated into HR Portal Solution Implementation: Time: 10 weeks Scope: Recruiting data and activities in HR portal – Candidate profiles – Requisition details – Recruiting workflows Workflow activities also pushed to Outlook Delivered on: Microsoft SharePoint 2010 Microsoft Office 2010 SAP ECC 6.0
- 29. © 2012 SAPAG. All rights reserved. 29 Benefits Realized from Duet Enterprise Recruiting Integrated into HR Portal Manage the recruiting cycle from the familiar HR portal Gain visibility and track position status Access candidate profiles and résumés Initiate and participate in approval workflows Delivers a solution more rapidly Simplifies and streamlines a work process Requires no new technologies or worker skills Improve business user efficiency Reduce business process from 2 weeks to 2 days Take advantage of hiring opportunities People IT Business An open headcount actually represents a cost. A lost opportunity cost. ...Taking a 2 week open headcount down to 2 days... was true savings for the organization. Dean Smith, North America Lead ERP+, Capgemini “ ”
- 30. © 2012 SAPAG. All rights reserved. 30 Agenda The Challenge How You Can Meet the Challenge with Duet Enterprise Business Success Using Duet Enterprise Your Solution Options with Duet Enterprise
- 31. © 2012 SAPAG. All rights reserved. 31 Add Sophistication As You Grow Continuum of Duet Enterprise Solutions Surface and relate business objects Expose decision workflow Expose reporting Quick Start Edit business object data and sync to SAP More complex user experience with tables and forms Web part pages Workflow with activity workflow tasks Composite New, aggregate business entity synced to SAP Custom data integration into Office Business logic in forms Reusable component creation Extended Increasing sophistication
- 32. © 2012 SAPAG. All rights reserved. 32 Realize the Vision Talented People Business Insight
- 33. Thank You! Contact information: Fname MI. L name Title Address Phone number
Editor's Notes
- #3 Scope: Introduce Duet Enterprisethe problems it solvesthe solutions it can buildWhite Board Intro: Included in the deck are 2 sets of challenge slides; one set with questions to stimulate a customer discussion; one set that defines the goals and business value of Duet EnterprisePreferred use are the white board discussion slides Use both slides in setCustomer Example Sets: Included in the deck are multiple sets of 3 slides, each set covering a customer implementation.Focus on one customer example setSelect the customer example that will be the most beneficial for your audienceUse all three slides in the set to tell the story
- #6 White Board Intro Slide 1:This slide is to stimulate a discussion about the business’ goals in enabling the infrequent business user.This discussion may include both negative pain points and challenges as well as positive goals. Allow everyone to have a chance to contributeAs points are brought up, write them on the white boardKeep the discussion at the idea level rather than diving into the details If you have not yet uncovered key pain points, challenges and goals with regards to IT enabling business users, here are some questions you can ask to start the discussion.Do you have business users that need access to SAP on an infrequent basis?What are your goals in enabling these business users? - write these on the white boardHow are these infrequent business users currently accessing SAP?Are you getting any complaints from these infrequent users regarding their access to SAP – write these on the white boardAre there any issues you are experiencing due to this infrequent use – write these on the white boardHow have you tried to enable infrequent users in the past? What has been the response?If you have already uncovered key pain points, challenges and goals with regards to IT enabling business users, then Start by reviewing what pain points, challenges and goals you have already heard from the customer – write these on the white boardAsk if these issues continue to be a problem Ask if there are other issues that haven’t been covered – write these on the white boardAsk if there are other issues that are associated with these – write these on the white boardAsk if there are any other goals that haven’t been covered – write these on the white boardDo not erase the white board as we will use these goals and challenges to address business issues in the next stepTransition: Now that we have looked at your goals and challenges, let’s understand what the impact of these are on your business
- #7 White Board Intro Slide 2:This slide is to stimulate a discussion about the business impact of goals, pain points and challenges around infrequent business user.Prior to this slide, you should have written business user challenges on your white board.If you have not yet uncovered thebusiness impact of the infrequent business user access to SAP, here are some questions you can ask to start the discussion.How does the current infrequent business user enablement to SAP impact your business?Are there issues with respect to business processes – elapsed time to complete, bottlenecks?Are there issues with respect to business data – quality, timeliness, accuracy?Are there issues with respect to productivity – personal productivity and team productivity?Are there issues with respect to business insight and decision making?Are there other areas that are affected by the business user challenges?If you have already uncovered the business impact with regards to IT enabling infrequent business users, then Start by reviewing what business challenges you have already heard from the customer – write these on the white boardAsk if these issues continue to be a problem Ask if there are other issues that haven’t been captured – write these on the white boardAsk if there are other issues that are associated with these – write these on the white boardMake sure that you capture these pain points and issues as you will use them in subsequent presentations and later in the sales process to bolster the value proposition.Transition: So, let’s take a look at how Duet Enterprise helps you with address these challenges and reduce their impact on your business
- #8 Alternative to White Board Intro Slide 1:This slide is an alternative - about pain points, challenges and goals around infrequent business user, SAP enablement. Use this slide if you are limited in time, uncomfortable leading a board talk discussion Understand that by putting words on this slide, this approach limits the valuable discussion you would get by starting a discussionOur customers tell us that enabling their business people continues to be one of their top goals.To get the most out of their talented workforce, that workforce needs Instant access to the timely and accurate information they need in the context of that need Ability to share relevant information from the business systems (like SAP) and from their own work products Ability to effectivelycollaborate with the team (formal or ad hoc)By enabling the team to contribute to that informationSo that everyone is basing their analysis, conclusions, solutions, and decisions on the correct business insightAsk the question:What are the goals you would like to achieve around more effectively enabling your business people?Transition: Now that we have looked at some goals and challenges, let’s understand what the impact of these are on the business
- #9 Alternative to White Board Intro Slide 2:This slide is an alternative - about the business impact of goals and challenges around enabling the infrequent business user. Use this slide if you are limited in time, uncomfortable leading a board talk discussion Understand that by putting words on this slide, this approach limits the valuable discussion you would get by starting a discussionIf there was no business impact of the issues we have seen around business people’s access to business insight, we could end our discussion right here.But we know that there are significant advantages the business will realize when we better enable our people:Acting on the business insight delivered with Duet Enterprise solutions leads to Stimulating new innovations with the team collaboration fueled by this insight Improving the performance of your employees through increased productivity and smart choicesLeading to increased competitiveness in your marketplaceMultiplying your business’ growth Ask the question:What are the biggest impacts to your business when your workforce has the business insight it needs?Transition: So, let’s take a look at how Duet Enterprise helps you with address these challenges and reduce their impact on your business
- #11 Users demand native user experience across all devicesRapid proliferation of device manufacturers and operating systemsOne-off applications specific to each device platform not scalable
- #12 Users demand native user experience across all devicesRapid proliferation of device manufacturers and operating systemsOne-off applications specific to each device platform not scalable
- #14 Key Message: Duet Enterprise was designed to help you improve business insight for a workforce that needs infrequent access to SAP.There are four key values that Duet Enterprise provides to address these issues.Enables IT to more rapidly deliverBusiness solutions that facilitate and improve business insight and team collaborationTo the bulk of your workforce that doesn’t need to become power usersWith the effect of driving personal productivity through that workforceDuet Enterprise does this by bringing the worlds of SAP business systems and Microsoft user experience together.Transition: Let’s look at a sample Duet Enterprise solution to see how it delivers on these characteristics
- #15 Key Message: Duet Enterprise enables IT to build a new type of composite solution that melds SAP and other business information and activities with team collaboration facilities.So, what are the key components of a Duet Enterprise business solution?Familiar user experience contributed by Microsoft SharePoint (and Microsoft Office components)A team collaboration environmentInvite and equip team members (point out team member profiles)To participate in the discussion and decision making (point out IM capabilities next to each team member profile and team discussions)Easy access to:SAP data – point out Customer Details and Sales Contacts with the ability to view, update, create new instance, shareSAP reports – point out three reports posted from SAP with the ability to pull, schedule, view, shareSAP workflow activities – point out the list of workflow activities specific to this individual along with the ability to initiate, work a task, approve/rejectIncorporating Information and actions from other business systems – point out the list of shared documentsNote that other systems might be able to participate in the same manner as SAPIndividual and team work products – also with the list of shared documentsIn summary, a Duet Enterprise solution creates a unified view for a team that providesContextualRelevantBusiness insightTransition: So, what are the features of Duet Enterprise that enable the creation of these types of solutions?Possible questions: I can do this already today with customer development. Why should I do this via Duet Enterprise?Supported product by both SAP and MSFTBased on the standard platform Duet Enterprise (“you always know how the flow is working; even if you switch partners, developers, … you know how it works and can maintain the solution”)Whatever solution you build on top of Duet Enterprise – it is secure. (several customers have run external security audits on top of their Duet Enterprise implementations and came out fine)Developers can concetrate on the business requirements (e.g. create a purchase order scenario) not on the technical stuff (SSO, Secuirty, Monitoring, …)Via tools like CTS+ both SAP and MSFT development can be bundled and the whole TCD is reducedUsually point to point connections are used. So you develop one for your SharePoint integration; once for your Outlook integration; once for your mobile integration. With Duet Enterprise – based on SAP NetWeaver Gateway – an abstraction layer (Gateway) is introduced which makes the development more flexible. You develop once your Gateway object and then can easily expose these objects to SharePoint (via Duet Enterprise), to Outlook (via the Gateway promotion) or even mobile devices (either direct or via SUP).
- #16 Key Message: Duet Enterprise features behind the Duet Enterprise key values.What features enable IT to build the composition solutions that deliver the key values:To enable IT to deliver rapidly, Duet Enterprise provides:SAP-Microsoft foundation – already coded integration in the areas of authorization, security, user management, Tools – functionality that is plugged into the SAP and Microsoft development environments to speed up composite creationReady-to-use templates – that quickly enable the visualization and manipulation of workflows, SAP business objects, and reports in SharePointTo create these contextual and relevant business solutionsComposition – configuration and assembly to surface business objects, workflows, reports, and profiles in SharePoint collaborative workspacesTo expand the reachFamiliar and ubiquitous SharePoint environment makes SAP business objects, workflows, and reports accessible to everyone who is authorizedNo SAP training is requiredDrive personal and team productivityCollaborative environment facilitates teamworkContextual and relevant solutions eliminate time spent by infrequent users in power user environmentsEveryone on the same page – pricelessTransition: How does Duet Enterprise impact the IT organization?
- #17 Key Message: Duet Enterprise enables IT to deliver more efficiently.IT can more rapidly build these high value, composite solutions because Duet Enterprise Plugs into your existing SAP, SharePoint 2010, and Office 2010 systemsIn fact, Duet Enterprise allows you to integrate multiple SAP systems including your older R/3 systemsLeverages your in-house or partner talent and skill setsDevelopment is done with the same talented development team – SAP ABAP, SharePoint Designer, and .NET developersIn their familiar development toolsUsing their current skill setsTransition: A key factor in delivering IT efficiency is based on how will Duet Enterprise fits into our existing IT landscape. Let’s take a look.
- #19 This is a build slide. Key Message: Duet Enterprise is built on the platforms (SAP and Microsoft) you already have (standardized on)Duet Enterprise works with: A wide variety of older and current versions of SAP ERP systems (including R/3 4.6c and higher) Including multiple versions and systems at once SAP NetWeaver 7.02 Microsoft SharePoint 2010 (Enterprise) Microsoft Office 2010 (Pro Plus – optional)(Click mouse) Duet Enterprise is designed as server-based extensions that deliver interoperability between SAP and Microsoft systems Duet Enterprise SAP Add-on enables simplified access to SAP data models and delivers security, user and system management Duet Enterprise SharePoint Add-on enables the connectivity to SAPthe integrated security and authorization and data model that enable consumption of SAP enterprise services in SharePoint The Duet Enterprise Service Consumption Layer ( project “Gateway”) enables a simplified access to SAP data models, delivers security, user and system management.Client Access does not require any client installation Users use Browser, Mobile or Microsoft Office to access SharePoint SharePoint to Microsoft Office provides offline access All content push is done seamlessly(Click Mouse)Duet Enterprise is:SimpleBuilt on your core platforms (SAP and Microsoft SharePoint)Without a client footprintTransition: Now that we have a basic understanding of what Duet Enterprise is, let’s see an example of how a customer used it to solve a business problem.
- #20 Simple and reliable design approachAdd-on to SAP NetWeaver technology platform and Microsoft SharePointSimple architectural approachJoint design, development, and supportSupports key integration areasSecurity/SSO/authorizationAdministration/supportabilitySimplified access to processes and information from SAPLeverages existing platforms and skill setsOptimized IT landscapeUtilization of standard management tools Builds on existing IT team knowledge
- #23 Sandvik ToolingCorporate Background:A high technology, engineering firm with leadership in:Sandvik Tooling Sandvik Mining and Construction Sandvik Materials Technology Unique expertise in materials technology and extensive insight into customer processes# Employees: 46,224Market Cap: 22.62BSAP and Microsoft are strategic IT vendorsThe Challenge:Enable 2,000 authorized business users around the company to approve invoices without having to be trained or to log into SAP FinancialsMost of these business user haven’t been training on SAP Financials – time and cost make this expensiveMost of the business users only need to participate in invoice review and approvals, they don’t need the full functionality of the SAP user interfaceBut without other viable options, these business users must use the SAP user interfaceAs infrequent SAP user interface users, they find it difficult to access the information they need to complete their invoice-related tasksThis, in turn, slows down workflows and hampers the process’ efficiency300,000 invoices are processed annuallyOn average each invoice requires 2 approvals (approximately 600,000 approvals per year)Creates approval bottlenecks that are lengthening the invoice approval processTransition: Let’s look at the Duet Enterprise solution Sandvik created to address this challenge
- #24 This is a build slide.Capabilities of the Sandvik Invoice Approval Solution(Click mouse for close-up) View invoice details including invoice image (upper right) from SharePoint 2010(Click mouse for close-up) Approve invoices with one click from SharePoint 2010(Click mouse for solution summary)
- #25 Implementation Time: 6 weeksRoll-out of the SolutionTest Roll-out: 25 users, Nov 29, 2010Go Live: 1,500+ users, est. Mar 1, 2011Duet Enterprise Implementation Components Used:Duet Enterprise “site”Ensures SAP role and authorization maintainedSharePoint universal work listNew Invoice approval scenariosSolution Landscape:Microsoft SharePoint 2010SAP ECC 6.0Transition: So, how did this solution translate into benefits for Sandvik?
- #26 Sandvik realized the following benefits from this Duet Enterprise solution:The business people (2,000 invoice approvers) were able to:Remain in their familiar MS environmentNot have to go to the unfamiliar and confusing SAP system to perform their invoice reviews and approvalsComplete their invoice approvals in one easy step because the key information they need to make the decision is there with the approval actionNot have to go through costly, time-consuming training on the SAP system for their infrequent useIT, who designed and implemented the solution was able to:More rapidly deliver a solution with business value – they were able to do this becauseThey didn’t have to build the integration plumbing between SAP ECC and SharePointThey got a quick start by using ready-to-use sites from Duet EnterpriseUse in-house talent for the implementationLeverage MS and SAP development skillsLeverage MS and SAP technologiesThe bottom line for the business:With more timely, accurate data, the management team was able to more accurately determine the availability of working capitalThey were able to significantly reduce invoice bottlenecks Invoice approval time decreased by 50%They increased the information worker productivity when performing the invoice approvals (300,000 invoices a year)Because the information and actions needed were presented together, in one placeThey created happy business users by reducing their frustration Transition: This was just one example of a business scenario addressed with Duet Enterprise. Duet Enterprise supports a wide range of scenario implementations.
- #27 CAP Gemini for MicrosoftCorporate Background:The Challenge:The existing hiring process hobbled together multiple systemsHiring Manager captured requisition information in an Office form, then emails the form to the Admin Assistant Admin Assistant enters requisition information using the Headtrax UI into SAP e-RecRecruiter edits and published the job posting from SAP e-RecRecruiter creates a recruiting plan, then emails it to the Hiring Manager Hiring Manager completes the recruiting plan, then emails it back to the Recruiter Recruiter begins candidate search The Business process took 2 weeks to completeNumerous issues existed: Overly complex processes Inefficient workflows Extended elapsed times No visibility into the candidate process status for the hiring managerTransition: Let’s look at the Duet Enterprise solution Capgemini created to address this challenge
- #28 This is a build slide.Capabilities for Hiring Managers:(Click to enlarge portal overview) Dashboard access on HR portal to all recruiting activitiesView and track the status of all open positionsSingle click drill down shows details for a position(Click to create job requisition) Easily create a job requisition in the system – no need to fill out forms or login to SAPInitiate the process for a new job requisition(Click to see candidates list) See all candidates in the process(Click to see candidate details) Related information right there (resume, candidate profile) Move candidate along in the workflow(Click mouse for solution summary)
- #29 Capgemini/Microsoft Implementation Time: 10 weeks Build time includes Ramp Up on brand new Duet Enterprise product, formal product training, and self training on SharePoint 20102-4 developers working on the project, half with MS skills and half with SAP skillsRoll-out of the SolutionAdding additional functionality for new hire on-boardingExpects to roll out in Fall 2011Duet Enterprise Implementation Components Used:Interoperability between SAP systems and SharePoint and OutlookSolution Landscape:Clients:Hiring Manager Portal User Client (Windows 7, IE 8, Office 2010)Developer Client (Windows 7, IE8, Office 2010, SharePoint Designer 2010, Visual Studio 2010)Servers:Active Directory (2008)Exchange 2010SharePoint Server 2010 (SAP IW Framework)SAP Gateway (SAP NetWeaver 7.02, SAP IW Framework, Duet Enterprise Add-on Services)SAP ERP & E-Recruiting (SAP NetWeaver 7.0, SAP ECC 6.0 EhP4)NOTE: Capgemini now offers a packaged HR solution based on this scenarioTransition: So, how does this solution translate into benefits ?
- #30 CAP Gemini’s client realized the following benefits from this Duet Enterprise solution:The hiring managers (business users)were able to:Perform their recruitment tasks from one, familiar portal Rather than with a set of disconnected and manual applicationsSee the status of both a position and its candidates as they proceed through the recruitment cycleThey never had this visibility beforeEasily access candidate profiles and resumesRather than hunt to find this information buried in emailsEngage with recruiting cycle workflowsIT, who designed and implemented the solution was able to:More rapidly deliver a solution with business value – they were able to do this becauseThey didn’t have to build the integration plumbing between SAP CRM and SharePointThey could leverage the existing HR portal as a delivery vehicle for the solutionCreate a solution that simplifies and streamlines a complex work processBringing together not just information and data from SAP and SharePointEliminating manual form and reentry Use talent for the implementationLeverage MS and SAP development skillsLeverage MS and SAP technologiesThe bottom line for the business:Improve business user productivityBy eliminated manual form and data entry steps in the processSignificantly reduce the elapsed time of the business process from 2 weeks to 2 daysBy instantly providing up-to-date statusDelivering workflow tasks with complete context to facilitate decision makingTake advantage of hiring opportunitiesNot lose high quality candidates in the process – a 2 week business process was reduced to 2 daysMore quickly complete the process and get candidates on-board Transition: This was just one example of a business scenario addressed with Duet Enterprise. Duet Enterprise supports a wide range of scenario implementations.
- #32 Key Message: There is no need to wait. You can start delivering composite solutions now and add sophistication as you go.There is no need to wait. With Duet Enterprise, you already have the skills and technologies in house. Quick Start: Ready-to-use capabilities allow you to quickly expose SAP data, workflows and reports to your people Composite: When you are ready, add functionality to the out-of-the-box capabilitiesEdit SAP dataCustomize with tabular and form-based user interfaces Extended: Add sophistication to meet more complex business scenarios Aggregate data from different systems into composite business objects Customize Office integration Add business logic into formsTransition: Now that you’ve seen the capabilities of Duet Enterprise, let’s cycle back to our goals and impact.
- #33 Key Point: Where do you see opportunities for Duet Enterprise to help you realize your vision?Realize the vision of why you bought SAP and SharePoint Enable your talented workforce To work together collaboratively and cooperatively Building tactical and strategic business insight Which equals: Note: Here you want to tie in with the vision/values the customer mentioned in your earlier white board discussions OR You want to ask them what they think the business values they will realize