IBM Smarter Process for SAP drives SAP Solution Design in a consistent, managed, and highly collaborative way, to facilitate development of process models that execute the process while capturing process metrics and key business data for improved visibility and control

1. IBM’s Innovative Implementation Method
Enabled w/ IBM Smarter Process for SAP

2. IBM’s Method with IBM BPM: Overview
Innovate and present business value
 IBM GBS’s delivery process using IBM BPM guides Practitioner blueprint activities
 enabled with orchestrated BPM processes to ensure consistency, compliance and Excellence in Delivery and
allowing SAP Implementation teams to work smarter
 provides innovative tooling to capture, understand, document, collaborate, reuse, and optimize any business
process
 IBM BPM facilitates development of process models that execute the process while capturing process metrics and key
business data for improved visibility and control
 ‘Live’ playback during all phases of process design and rollout allows for a more complete blueprint
 Delivers agile SAP business processes that are easy to change

3. Connect Strategy to Execution
with GBS’s refreshed Method combined with
key tools, leading practices and process
templates.
Rapid Iterative
Delivery Process
Standard E2E Business Process
Confirmation
Prototype during the Business Blueprint
Phase covers Business Process
redesign & baseline configuration
Client Specific E2E Business
Process Redesign
PrototypeWorkshop Preparation IBM SAP
Smarter Process accelerators
(pre-configured processes in
BPM/SAP)
IBM’s Innovative Implementation Method
Enabled w/ IBM Smarter Process for SAP
IBM Smarter Process for SAP drives
SAP Solution Design in a consistent,
managed, and highly collaborative way:
Visualization with SAP integration of the “to‐be” business process during the design phase
Enterprise‐wide business process visualization
Process “playback” during design workshops fosters business participation & ownership
Process Monitoring and Optimization enabled where applicable
Maintain SAP Solution Manager as the Book‐of‐Record.

4. IBM BPM Simplifies and Accelerates SAP Business Blueprinting
FI
Financial
Accounting
CO
Controlling
PS
Project
System
WF
Workflow
IS
Industry
Solutions
HR
Human
Resources
MM
Materials
Mgmt.
SD
Sales &
Distribution
PP
Production
Planning
QM
Quality
Mgmt.
PM
Plant
Maintenance
SM
Service
Mgmt.
EC
Enterprise
Controlling
AA
Asset
Accounting
SAP
Applications
PDDs, FDDs, etc.
Document creation tools are
used to build text documents
and process pictures
The Business Process
Hierarchy (BPH) is built and
maintained manually in
Solution Manager
Documents and process
pictures are manually loaded
into Solution Manager
Process designers draw a picture of the business process
and store all process details in a reusable database
The process picture can immediately
execute the process in SAP, providing
immediate feedback to process
designers and owners
Process documentation is
generated automatically from the
process metadata in the BPM tool
The Business Process Hierarchy (BPH) and process
documentation are built automatically by BPM and
maintained automatically in Solution Manager
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Solution Manager Only Solution Manager With IBM BPM
Before IBM BPM After IBM BPM

5. GBS uses BPM Process Orchestration to enhance Business Blueprint
GBS uses IBM BPM Process Orchestration to
drive SAP Solution Design in a consistent,
managed, and collaborative way.
Some of the GBS driven Blueprinting
enhancements are:
Methodical guided content capturing and stored
as model objects in BPM
i.e. Each business requirement is an entity that can
be used by many processes
Centralized information update
Change in a business requirement is immediately
reflected in all associated processes
Business process and reporting is accessible in
visual format
Whole solution can be analyzed, not just a single
process
Process can be orchestrated and executed for the
business during design
Process Monitoring and Optimization is enabled
5
Method guided
design
Visual reporting
illustrates process
integration

6. IBM BPM leveraged at multiple points in a project implementation lifecycle – from
Design to Build to Run
Blueprinting Realization Deploy Sustain
Minimize SAP
customizations
Maintain process
consistency
Guided workflow &
embedded collaboration
reduces training and
adoption challenges
Reduce functional testing
duration
Help in coordination of
global delivery
Establishes a foundation for
continuous optimization of
process
Iterative “playback” based prototyping of complex process designs, work flows, and/or collaborations & Business/User Validation of specifications
Reduced blueprinting time
Full LOB Engagement
Visualize the process directly
– no ‘simulation’
Project Phase/Aspect Qualitative Benefit
Project Prep Accelerate Project Startups and establish & deepen the Client relationship.
Project Asset reuse High quality starter deliverables accelerate blueprinting.
Iterative Blueprinting Business Led change and streamlined delivery.
Process Design & Development Dynamic, flexible processes with reduced SAP config complexity/
Realization Configure & build basics during Blueprinting.
Final Prep Simplify and Reduce effort and complexity of Final Prep.
Go Live Made more efficient by Orchestrating and managing mission critical deployment tasks.
Support Transition Made more seamless with Process transparency and robust management reduce transition complexity.

7. Bringing It All Together
The IBM Value Driven Transformation Framework – operationalized with BPM
IBM Value Realization Dashboard Asset
Executive Stakeholders
Global Process Owners
Business Unit & Functional
Leaders
Example Supply Chain KPI’s KPI Operational Playbooks
Demand Forecasting Supply Planning Inventory & Materials Management
Forecast Bias (Units) As reported in
SIOP
Days to sell
Inventory Accuracy (%)Demand Unit Attainment
Weighted Forecast Accuracy
Excess Inventory
Logistics & Transportation
Inbound transportation cost as % of sales
Days of supply / months to cover
Manufacturing Execution
Destruction as % Net Sales
Cost of Goods as % of SalesProduction Attainment (PAR)
Manufacturing Variance
Supply Attainment
(SAR)
Frozen Period Changes
Increase Operating Margin
Increase Capital Efficiency
Net Sales Growth
•KPI’s are valued
•KPI’s are benchmarked vs. peers
• What KPI’s should be tracked
• Who is accountable for performance
• When and How KPI governance will take place
 Multiple views (value,
function, site/ region)
 SAP / non-SAP data
 BI & Hana enabled
Business Alignment & Ownership