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March 2015
1
#SAP4CHEM
A collaboration between:
Peter Spielvogel
SAP
Simplicity, Entropy, and the Future of the SAP
User Experience (SAP Screen Personas and The Second Law of Thermodynamics)
• What is next for enterprise software and what you need to
do to prepare for the future
• Difference between UI vs. UX
• How to Personalize SAP in minutes
• Driving productivity through personalization
What I’ll Cover
SAP for Chemicals 2015 | 2
March 2015
2
Entropy happens
SAP for Chemicals 2015 | 3
The chemical industry faces unique challenges
SAP for Chemicals 2015 | 4
Global issuesSustainabilityVolatility
March 2015
3
Why are screens so complex?
SAP for Chemicals 2015 | 5
Time
Features
The IT industry is changing quickly
SAP for Chemicals 2015 | 6
PersonalizationCloudMobility
March 2015
4
UI UX
User interface is different from user experience
SAP for Chemicals 2015 | 7
SAP for Chemicals 2015 | 8
SAP UX & SAP Screen Personas
March 2015
5
SAP’s focus: help you Run Simple
SAP for Chemicals 2015 | 9
Simplify
Decision Making
Business Processes
SAP Usage
Simplify everything
SAP for Chemicals 2015 | 10
Simplify
Decision Making
• Increase usage of SAP
as system of record so
real-time information
can drive decisions
• Accelerate adoption
through a more
intuitive user
interaction
Simplify
SAP Usage
• Standardize on one
consistent user
experience/ theme for
all SAP transactions
• Reduce training
requirements with
intuitive interfaces and
navigation
Simplify
Business Processes
• Streamline business
process into fewer
screens
• Consolidate multiple
transactions, screens,
or tabs into one simple
screen
• Automate repetitive
actions or navigation
March 2015
6
SAP UX strategy covers all usage scenarios
SAP for Chemicals 2015 | 11
SAP Fiori = The new user experience for SAP software
UX Design Services to help you implement SAP Fiori & SAP Screen Personas
Tools 
for customers to implement new UX
SAP Screen Personas
Modernize SAP GUI,
apply Fiori or customer‐branded design
SAP Web IDE
Build and extend Fiori apps
Fiori Launchpad, Fiori Client, SAP Portal 
Consume Fiori apps
Products 
with SAP Fiori UX Out of the Box
Today 
500+ SAP Fiori HTML5 apps
Future 
All SAP products (cloud, on‐premise)
Customers simplify screens in many ways
March 2015
7
• SAP Screen Personas demo
Seeing is believing
SAP for Chemicals 2015 | 13
SAP for Chemicals 2015 | 14
Why and how to get started
March 2015
8
Help your employees do their jobs better
Improve user productivity
50-200%
User
productivity
Factors to consider
• Number of users
• % time spent on data entry
• Per user annual salary
Simplify how people interact with SAP
Improve adoption of business processes
20-70%
Training
Cost
Factors to consider
• Number of duplicate processes
• How many can you retire?
• Annual maintenance cost
March 2015
9
Make your people feel smarter
Decrease training costs
40-60%
Training
Cost
Factors to consider
• Number of users
• % trained annually
• Training cost per user
Reduce rework to make everyone happier
Increase Data Quality
10-30%
Data
Quality
Factors to consider
• # of data entry errors annually
• Average cost to correct each 
error
March 2015
10
Follow the process...
SAP for Chemicals 2015 | 19
Identify
Processes
Simplify
Processes
Analyze Data
Requirements
Build
Screens
Automate Where
Appropriate
UX is a team sport
SAP for Chemicals 2015 | 20
Business Process
Expert
SAP Screen
Personas Expert
Design Expert
• Understand data
• Simplify flows
• Build screens
• Write scripts
• Observe users
• Create designs
March 2015
11
SAP for Chemicals 2015 | 21
Summary
Productivity Through Personalization
SAP for Chemicals 2015 | 22
SAP Screen Personas works on
SAP GUI (Dynpro Screens on Windows or Mac desktop or Windows 8 tablet)
Web Dynpro applications coming soon
Requires
Business Suite (ECC 6) with Unicode
SAP Screen Personas 2.0; Kernel 7.21 or higher
SAP Screen Personas 3.0; Kernel 7.42 (ramp‐up)
Not Now
CRM, iPad, iPhone, Android
March 2015
12
Where to learn more
SAP for Chemicals 2015 | 23
Product Page www.sapscreenpersonas.com
Getting Started 
resource page
scn.sap.com/docs/DOC‐54574
Run Simple with 
SAP Screen 
Personas 3.0
scn.sap.com/community/gui/blog/2014/09/30/
run‐simple‐with‐sap‐screen‐personas
SAP UX on 
SAP.com
www.sap.com/solution/ux‐user‐
experience/software/overview.html
SAP for Chemicals 2015 | 24
How to Contact Me
Peter Spielvogel
SAP Imagineering
peter.spielvogel@sap.com
Questions?

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SAP for Chemicals 2015 SAP Screen Personas

  • 1. March 2015 1 #SAP4CHEM A collaboration between: Peter Spielvogel SAP Simplicity, Entropy, and the Future of the SAP User Experience (SAP Screen Personas and The Second Law of Thermodynamics) • What is next for enterprise software and what you need to do to prepare for the future • Difference between UI vs. UX • How to Personalize SAP in minutes • Driving productivity through personalization What I’ll Cover SAP for Chemicals 2015 | 2
  • 2. March 2015 2 Entropy happens SAP for Chemicals 2015 | 3 The chemical industry faces unique challenges SAP for Chemicals 2015 | 4 Global issuesSustainabilityVolatility
  • 3. March 2015 3 Why are screens so complex? SAP for Chemicals 2015 | 5 Time Features The IT industry is changing quickly SAP for Chemicals 2015 | 6 PersonalizationCloudMobility
  • 4. March 2015 4 UI UX User interface is different from user experience SAP for Chemicals 2015 | 7 SAP for Chemicals 2015 | 8 SAP UX & SAP Screen Personas
  • 5. March 2015 5 SAP’s focus: help you Run Simple SAP for Chemicals 2015 | 9 Simplify Decision Making Business Processes SAP Usage Simplify everything SAP for Chemicals 2015 | 10 Simplify Decision Making • Increase usage of SAP as system of record so real-time information can drive decisions • Accelerate adoption through a more intuitive user interaction Simplify SAP Usage • Standardize on one consistent user experience/ theme for all SAP transactions • Reduce training requirements with intuitive interfaces and navigation Simplify Business Processes • Streamline business process into fewer screens • Consolidate multiple transactions, screens, or tabs into one simple screen • Automate repetitive actions or navigation
  • 6. March 2015 6 SAP UX strategy covers all usage scenarios SAP for Chemicals 2015 | 11 SAP Fiori = The new user experience for SAP software UX Design Services to help you implement SAP Fiori & SAP Screen Personas Tools  for customers to implement new UX SAP Screen Personas Modernize SAP GUI, apply Fiori or customer‐branded design SAP Web IDE Build and extend Fiori apps Fiori Launchpad, Fiori Client, SAP Portal  Consume Fiori apps Products  with SAP Fiori UX Out of the Box Today  500+ SAP Fiori HTML5 apps Future  All SAP products (cloud, on‐premise) Customers simplify screens in many ways
  • 7. March 2015 7 • SAP Screen Personas demo Seeing is believing SAP for Chemicals 2015 | 13 SAP for Chemicals 2015 | 14 Why and how to get started
  • 8. March 2015 8 Help your employees do their jobs better Improve user productivity 50-200% User productivity Factors to consider • Number of users • % time spent on data entry • Per user annual salary Simplify how people interact with SAP Improve adoption of business processes 20-70% Training Cost Factors to consider • Number of duplicate processes • How many can you retire? • Annual maintenance cost
  • 9. March 2015 9 Make your people feel smarter Decrease training costs 40-60% Training Cost Factors to consider • Number of users • % trained annually • Training cost per user Reduce rework to make everyone happier Increase Data Quality 10-30% Data Quality Factors to consider • # of data entry errors annually • Average cost to correct each  error
  • 10. March 2015 10 Follow the process... SAP for Chemicals 2015 | 19 Identify Processes Simplify Processes Analyze Data Requirements Build Screens Automate Where Appropriate UX is a team sport SAP for Chemicals 2015 | 20 Business Process Expert SAP Screen Personas Expert Design Expert • Understand data • Simplify flows • Build screens • Write scripts • Observe users • Create designs
  • 11. March 2015 11 SAP for Chemicals 2015 | 21 Summary Productivity Through Personalization SAP for Chemicals 2015 | 22 SAP Screen Personas works on SAP GUI (Dynpro Screens on Windows or Mac desktop or Windows 8 tablet) Web Dynpro applications coming soon Requires Business Suite (ECC 6) with Unicode SAP Screen Personas 2.0; Kernel 7.21 or higher SAP Screen Personas 3.0; Kernel 7.42 (ramp‐up) Not Now CRM, iPad, iPhone, Android
  • 12. March 2015 12 Where to learn more SAP for Chemicals 2015 | 23 Product Page www.sapscreenpersonas.com Getting Started  resource page scn.sap.com/docs/DOC‐54574 Run Simple with  SAP Screen  Personas 3.0 scn.sap.com/community/gui/blog/2014/09/30/ run‐simple‐with‐sap‐screen‐personas SAP UX on  SAP.com www.sap.com/solution/ux‐user‐ experience/software/overview.html SAP for Chemicals 2015 | 24 How to Contact Me Peter Spielvogel SAP Imagineering peter.spielvogel@sap.com Questions?