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SAP Screen Personas June 2016

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SAP Screen Personas is a fast and easy way to obtain the Fiori user experience - or to simplify SAP GUI transactions and Web Dynpro applications. SAP Screen Personas delivers productivity by personalizing classic SAP ERP screens. With more intuitive SAP screens, organizations can enhance employee productivity, increase user satisfaction, minimize training time, and spend less money on screen modifications.

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SAP Screen Personas June 2016

  1. 1. SAP Screen Personas June 2016 Productivity Through Personalization
  2. 2. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 2Public Agenda • Solution overview • UX Strategy • Customer examples • Demo • Business value • Next steps
  3. 3. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 3Public SAP Screen Personas is a fast and easy way to personalize screens to improve user productivity
  4. 4. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 4Public Simplicity drives productivity Demo Using SAP Screen Personas
  5. 5. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 5Public How Does it Work? Deploys as a layer on top of an underlying SAP screen • The existing functionality and authentication model are retained • Changes are applied as a delta to the existing screen • It is possible to remove, change or add controls or scripts Easy to create and simple to deploy • WYSIWYG HTML5 editor to create flavors with drag-and-drop • JavaScript executable across SAPGUI for Windows, HTML and Java • Full integration with SAP roles and authorizations
  6. 6. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 6Public Streamline the Transaction Screen Personas After 40+ years, SAP transactions are incredibly robust, feature-rich and encompass the requirements of many industries. The foundation of Screen Personas is removal – the hiding of fields, industry functionality, buttons and screens. In the end, the Screen Persona has just the information needed for the user to perform a specific task
  7. 7. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 7Public Personalization built into SAP GUI for HTML (Web GUI) SAP Screen Personas 3.0 architectureSAP Screen Personas 3.0 architecture
  8. 8. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 8Public Developing SAP Screen Personas 3.0 is a team effort 1 2 3 4 5 1 Basis Kernel2 3 Screen Personas 4 Web GUI SAP GUI5 Also Java GUI Web Dynpro ABAP S/4HANA Fiori UX RDS SAP Screen Personas 3.0 architecture
  9. 9. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 9Public Agenda • Solution overview • UX Strategy • Customer examples • Demo • Business value • Next steps
  10. 10. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 10Public Run Simple with SAP Screen Personas 3.0 S i m p l i f y Decision Making Business Processes SAP Usage Read more on SCN http://scn.sap.com/community/gui/blog/2014/09/30/run-simple-with-sap-screen-personas Read more on SCN http://scn.sap.com/community/gui/blog/2014/09/30/run-simple-with-sap-screen-personas
  11. 11. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 11Public SAP Screen Personas is a key part of the SAP UX strategy SAP Fiori = The new user experience for SAP software UX Design Services help you implement SAP Fiori & SAP Screen Personas Tools for customers to implement new UX SAP Screen Personas Modernize SAP GUI, apply Fiori or customer- branded design SAP Web IDE Build and extend Fiori apps Fiori Launchpad, Fiori Client, SAP Portal Consume Fiori apps Splash, BUILD Create new user-centric apps Products with SAP Fiori UX Out of the Box Today: S/4HANA, 600+ SAP Fiori apps Future: All SAP products (cloud, on-premise)
  12. 12. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 12Public Where SAP Screen Personas fits into UX vision Any database HANA On-premiseCloud S/4 HANA Business Suite Business Suite on SAP HANA LOB Solutions Fiori UX SAP Screen Personas S/4HANA on-premise
  13. 13. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 13Public • Fiori apps • SAP Screen Personas flavors • SAP GUI for HTML transactions • Web Dynpro Applications • Custom applications • Cloud-based applications • Third-party applications • Web-based content Fiori launchpad provides single entry point for all SAP applications
  14. 14. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 14Public SAP Screen Personas is a key part of the S/4HANA Fiori UX http://news.sap.com/what-is-sap-s4hana-13-questions-answered/ (see question 10) http://scn.sap.com/community/gui/blog/2015/08/19/sap-screen-personas-and-sap-s4hana http://news.sap.com/what-is-sap-s4hana-13-questions-answered/ (see question 10) http://scn.sap.com/community/gui/blog/2015/08/19/sap-screen-personas-and-sap-s4hana Access SAP S/4HANA functionality through Fiori launchpad • Option to access SAP S/4HANA on-premise edition through the traditional user interfaces: Dynpro and Web Dynpro • Use SAP Screen Personas 3.0 to: • Apply Fiori design to custom transactions • Simplify complex GUI screens • Launch flavors from your Fiori Launchpad and support intent-based navigation • Simplify transaction screens for which no Smart Business Cockpit, Factsheet, or Fiori app exists
  15. 15. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 15Public Apply Fiori design to custom transactions Fiori style guide available for SAP Screen Personas http://wiki.scn.sap.com/wiki/display/Img/SAP+Screen+Personas+3.0+Style+Guide Fiori style guide available for SAP Screen Personas http://wiki.scn.sap.com/wiki/display/Img/SAP+Screen+Personas+3.0+Style+Guide
  16. 16. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 16Public Simplify complex transactions Transaction CO02 (Change production order)
  17. 17. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 17Public SAP Screen Personas and Fiori apps have the same goals • SAP designed Fiori apps around the way people work • SAP Screen Personas lets you personalize screens around your users’ jobs Intuitive screens make people more productive SAP Screen Personas and Fiori are complementary http://scn.sap.com/community/gui/blog/2016/02/02/comparing-sap-fiori-and-sap-screen-personas-2016 SAP Screen Personas and Fiori are complementary http://scn.sap.com/community/gui/blog/2016/02/02/comparing-sap-fiori-and-sap-screen-personas-2016
  18. 18. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 18Public SAP Screen Personas and Fiori use different approaches Fiori Build anything with UI5 controls and Web IDE • Developers can create applications that connect to your SAP data sources SAP Screen Personas Start with existing business logic • Business analysts can remove extraneous fields, merge screens, and automate actions to simplify transaction flows
  19. 19. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 19Public Simple guidance for improving desktop user experience Fiori app  available  now? Modify  existing  Fiori app? Yes Yes No No SAP Fiori SAP UI5 custom  development SAP Screen  Personas No Start: Design Thinking Enhance using  SAP Web IDE Based on  SAP GUI or Web Dynpro ABAP? Yes
  20. 20. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 20Public Agenda • Solution overview • UX Strategy • Customer examples • Demo • Business value • Next steps
  21. 21. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 21Public Cargill guides users through contract process Business objectives • Drive business value with better user experience • Training • User productivity • Data quality Fix business processes first, then address UX
  22. 22. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 22Public Cargill simplifies contract management Project results • Total screens: 5  3 • Tabs: • Header View: 5  3 • Item Overview: 10  2 • Item View: 24  3 Reduced mouse clicks by more than 50%
  23. 23. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 23Public Maxim streamlines routing Business challenges • Screens not intuitive, resulting in negative user experience • Simple transactions have too many steps, requiring extensive training • Inconsistent master data routing causes governance issues
  24. 24. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 24Public Maxim simplifies screens to empower users Project objectives • Create role-based dashboard for SAP users • Simplify SAP GUI screens by removing unnecessary tabs, buttons, and fields • Standardize master data governance • Automate repetitive steps Create routing (CA01) header screen
  25. 25. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 25Public Maxim reduces transaction time and error rate Project results • Tabs: 8  5 • Steps: 58  37 • 112 fields hidden • 9 fields renamed to Maxim business terminology • All changes performed by business analyst (no development resources) Create routing (CA01) operation details
  26. 26. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 26Public Bemis improves inbound receiving productivity SAP Screen Personas automation • Starts several transactions from home screen • Eliminates rekeying information • Simplifies end-to-end receiving process • Improves productivity
  27. 27. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 27Public Bemis simplifies complex screens ME23N display purchase orders VL31N create inbound delivery VL32N modify packing materials
  28. 28. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 28Public Simpler UX = measurable cost savings Before: 8.5 minutes per shipment (200 steps in 22 tabs) After: 2.5 minutes per shipment (61 steps in 6 tabs) 1000 hours per month savings Calculation 6 minute (0.1 hour) savings per inbound delivery 1000 inbound deliveries per plant per month 10 plants live on SAP Screen Personas 0.1*1000*10 = 1000
  29. 29. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 29Public Aerospace company goes live in one month with Personas Application • Simple IT help desk without custom programming • Delighted 1000 users with simple, intuitive screens 1 week Mapping business processes 3 days Building Screens 2.5 weeks Testing, Documentation, User Training
  30. 30. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 30Public Agenda • Solution overview • UX Strategy • Customer examples • Demo • Business value • Next steps
  31. 31. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 31Public Built into SAP GUI for HTML  Full HTML5 editing with no Silverlight dependency  Render in SAP GUI or Web GUI JavaScript-based scripting engine  Simple recording and playback of keystrokes with full scripting power Easier SAP Fiori integration  Embed flavors into SAP Fiori launchpad  Build Fiori designs Simplify S/4HANA screens  Apply Fiori design to custom transactions  Simplify complex GUI screens Edit Web Dynpro ABAP screens http://scn.sap.com/community/gui/blog/2016/05/14/sap-screen-personas-30-sp3-now-available-new- templates-to-accelerate-flavor-development Transaction CO02 (Change production order) SAP Screen Personas 3.0
  32. 32. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 32Public SAP Screen Personas for Web Dynpro ABAP Simplify Web Dynpro ABAP (WDA) and Floor Plan Manager (FPM) applications Prerequisites  SAP_UI 750 (requires SAP_BASIS 740 SP08 or higher)  SAP Screen Personas 3.0 SP02 Limitations  Different set of elements to insert  No cross application scripting  Some FPM UI building blocks are currently not supported, e.g. List ATS
  33. 33. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 33Public Seeing is believing Demo Simplifying screens
  34. 34. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 34Public Agenda • Solution overview • UX Strategy • Customer examples • Demo • Business value • Next steps
  35. 35. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 35Public Help your employees do their jobs better Factors to consider • Number of users • % time spent on data entry • Per user annual salary Improve user productivity 50-200% User productivity
  36. 36. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 36Public Simplify how people interact with SAP Factors to consider • Number of enterprise applications • How many can you retire? • Annual maintenance cost Improve adoption of business processes 20-70% Number of Systems
  37. 37. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 37Public Make your people feel smarter Factors to consider • Number of users • % trained annually • Training cost per user Decrease training costs 40-60% Training Cost
  38. 38. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 38Public Reduce rework to make everyone happier Factors to consider • Number of data entry errors annually • Average cost to correct each error Increase Data Quality 10-30% Data Quality
  39. 39. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 39Public Agenda • Solution overview • UX Strategy • Customer examples • Demo • Business value • Next steps
  40. 40. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 40Public SAP Screen Personas is part of a broader UX improvement process * Validate with your users! Simplify Processes* Analyze Data Requirements* Build Screens* Identify Processes* Automate Where Appropriate*
  41. 41. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 41Public The right team ensures a successful project Business Process Expert SAP Screen Personas Expert Design Expert / User Researcher • Understand data • Simplify flows • Build screens • Write scripts • Observe users • Create designs
  42. 42. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 42Public Works on SAP GUI transactions Web Dynpro applications (SAP_UI 750) Requires SAP Business Suite (ECC 6) with Unicode or SAP S/4HANA SAP Screen Personas 3.0 SP3; Kernel 7.42 PL 400 or higher SAP Screen Personas 3.0 SP2; Kernel 7.22 PL 100 or higher SAP Screen Personas 2.0 SP3; Kernel 7.21 PL 415 or higher Not Now CRM, iPad, iPhone, Android SAP Screen Personas: productivity through personalization
  43. 43. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 43Public More information about SAP Screen Personas Product Page www.sapscreenpersonas.com Getting Started resource page scn.sap.com/docs/DOC-54574 OpenSAP course https://open.sap.com/courses/sps1 Productivity Power Play (video series) http://videos.personas.help SAP Press e-book https://www.sap-press.com/using-sap- screen-personas_3975/ Download (part of NetWeaver license) https://service.sap.com
  44. 44. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 44Public Getting started? Take the openSAP course SAP Screen Personas 3.0 openSAP course https://open.sap.com/courses/sps1 • Class available as archive • Content fully available • No new forum discussions • Class available at no cost • We recorded the class with SAP Screen Personas SP00. Some differences with SAP Screen Personas SP03 exist
  45. 45. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 45Public Productivity Power Play video series focuses on best practices Tips for improving productivity with SAP Screen Personas. Topics include: • Release strategy • Project planning • Theming • Editor tips • Scripting • Building Fiori screens http://videos.personas.help
  46. 46. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 46Public SAP Press e-book on SAP Screen Personas Many new plant maintenance scenarios Purchase from SAP Press: https://www.sap- press.com/using-sap-screen- personas_3975/
  47. 47. © 2016 SAP SE or an SAP affiliate company. All rights reserved. Thank you Contact information: www.sapscreenpersonas.com

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