Sandeep Kottaratt has over 12 years of experience in test management, business analysis, and IT service management. He currently works as a project and test manager for National Australia Bank, managing testing for their new core banking platform. Previously he has worked for Accenture, IBM, and several banks in roles involving test data management, production support, and application development. He has skills in areas such as requirements gathering, software development lifecycles, test management, and business processes.

1. SSaanndd eeeepp KKoottttaarraatt hhiill MMuurraallii
((AAuussttrraalliiaann PPeerrmmaanneenntt RReessiiddeenntt))
Mobile: 0470389508, E-mail: sandeep.murali@gmail.com
Test Management and Business Analysis
A competent and result oriented IT and Banking professional with more than 12 years of experience leading IT
Solutions for multinational companies across diverse industries
Experienced in Test Management, Test strategy preparation , Test design and plan preparation , Test
execution, Defect tracking ,Test Summary reporting (Waterfall and Agile Model)
Proficient in managing project’s scope, budget, schedule, contractual deliverables and business proposal
Possess good knowledge and worked in Australian Retail Banking and Payments and Clearing System
Experience in Test Data Management and Production Support
Excellent analytical skills to understand the business processes
Experienced in IT Service Management and ITIL
Knowledge of Agile Methodologies
Skills
Business Analysis and requirement gathering
Software Development Life Cycle
Creative Team Leadership
IT service Management
Operation Management
Test and Defect Management
Test Data Management
Resource Estimations
Business Process
Vendor management
Professional Experience
Accenture Australia Pty Ltd (on deputation from Accenture Services Pvt Ltd (India))
National Australia Bank – Project, Test Manager and Production Support Lead, 10/2015 to Present
Accenture is responsible for System Integration Testing and Production Support for the new Core Banking application
(NextGen Oracle Banking Platform) selected by NAB for technology transformations .
Roles and Responsibilities:
• As lead of SAS Production Support team, responsible for triaging the production incidents and ensure the
resolution fix and conduct root cause analysis for permanent fix
• Responsible for Incident Management, Problem Management, Known Error Management and Release
Management
• Ensure the progression and regression testing is done on the Known error fixes being deployed and follow
up for the test results
• As a Test Manager in Test Data Management team, responsible for providing Test Data Estimates, Inputs to
Test Data plan, requirement Analysis, resource estimations
• Liaise with business and co-vendors to identify the test data requirements and finalize on the approach and
time-lines for delivery
• Finalization of test data management strategy and data delivery plans
• Defining the scope for regression testing with approval from the project management team after analysis
of production incident
• Establish as functional consultant for OBP
• Defect management and prioritization and Defect report preparation and sharing with stake holders on
daily basis

2. • Understand the data flow between the current (OBP) and legacy systems and provide accurate date for the
testing teams
• Performing the change management activities to support out of turn releases
• Responsible for status reporting; DSR, WSR and TSR
• Onshore/Offshore team coach and management
• Manage tools including the resources, automation scripts and automation machines
• Involved in testing of OBP across origination of Personal Banking products
• Coach and mentor resources and contribute to knowledge capital
Selected Accomplishments:
I got appreciation from my client and project team for my contribution in this project for my disciplined work.
Accenture Services Pvt Ltd (India)
National Australia Bank – Project, Test Manager, 05/2014 to 10/2015
Accenture is responsible for System Integration Testing and Production Support for the new Core Banking application
(NextGen Oracle Banking Platform) selected by NAB for technology transformations .
Roles and Responsibilities:
• As a Test Manager in Test Data Management team, responsible for providing Test Data Estimates, Inputs to
Test Data plan, requirement Analysis, resource estimations
• Manage teams across 2 different geographical locations and co-ordinate with Onshore for the effective
delivery of data
• Responsible for providing the data which was key for the SIT and successful implementation of PBOP
platform
• Understand the data flow between the current (OBP) and legacy systems and provide accurate date for the
testing teams
• Support the data creation in mainframe to mock legacy data for RTGS, ICP and PEGA
• Knowledge on the Australian payment system and mocked up data for DE, Cheque and GDES entries
• Write PL/SQL procedures for the masking and mock-up of production data to meet the requirements
• SPOC for CIS data delivery
• Support automation with UFT code fixes and running the automation scripts
• Contribute to value adds by creating utilities and macros
• Take part in live-testing to help fix the defects
• Involved in testing of OBP across origination of Personal Banking products
• Perform defect management and ensure defect hygiene and quality. Ensure the defects raised by team are
getting the required visibility

3. IBM AUSTRALIA (P) LTD (on deputation from IBM India Pvt Ltd)
IT Specialist, National Australia Bank project, 01/2007 to 05/2014
Roles and Responsibilities:
• Support the System Integration Testing of UBank by creating the data for testing
• Perform masking of production data to enable the data to be used for testing. Used the Static Masking
type and substitution method and used PL/SQL procedures
• Provide data for Customer Integration System project by mocking up the data using PL/SQL procedures
• Support data mining, data masking and data manufacturing
• Good understanding for UBank system and Australian retail banking and payment methods
• Data creation in Mainframe to legacy data creation for RTGS, ICP and PEGA dishonors
• Understanding of DE, GDES and Cheque data entry and returns for these
Selected Accomplishments:
Recognition of Commitment and Dedication – NAB NextGen R2A SIT Operations Team, 2012
IBM INDIA (P) LTD
Application Consultant in Financial Sector, various Projects, 01/2007 to 05/2014
Roles and Responsibilities:
• Implementation support for the new Core Banking Solution (Flexcube) at a major Indian Bank, to bring the
branches from legacy applications under Core Banking. Support the migration activities and ensure data
alignment of legacy data with core banking application
• Performed Level 1 Application Support for production Core Banking Solution application
• Designed the approach to handle the data issues, due to S2 defects, and developed an application to
identify the data, affected by the S2 defects, and fix the issues
• Identified the root cause of production issues and provided detailed commentary to Product team for code
level changes for permanent fix of issues
• Analyse the production defects and provide the L1 level functional solutions with knowledge form the
Functional Specification documents
• Analyse the data tables in production to identify the data issues and create and deploy data level patches
to fix the data issues
• Manage Software Releases based on Change Requests from Clients and manage the UAT testing
environment for testing the CRs implemented
• Document the process and procedures for L1 Support. The documents created were used as training
materials for new joiners to the team
• Production support for Internet Banking, Vendor Management Systems and other non-core systems
Awards and Achievements
• Orion Award – IBM GBS-GD Eminence and Excellence award, 2013
• Bravo Award – IBM Award for Outstanding Contribution, 2009
BHARAT OVERSEAS BANK LTD (INDIA)
Officer Scale I, Computer Services Department, 04/2004 to 01/2007
Role: Responsible for the migration and production support of Core Banking Solution (Flexcube) across braches,
including rural branches. Manage the Data centre activities and responsible for the EOD and EOM activities.
Manage Production server machines and ensure the availability and functioning of these servers. Ensure the
security of the systems and ensure the system patches are updated properly. Ensure the Disaster Recovery (DR)
site is properly synched and take part in DR activities. Ensure the back-ups are properly maintained at both Main
and DR sites. Document the activities of the Data Centre for auditing purposes.

4. Skyline e-Tech (INDIA)
Software Developer, 01/2004 to 04/2004
Role: Software developer, using Visual Basic, for the in-house ERP solution of Skyline
Soware Software Solutions Ltd (INDIA)
Software Developer, 04/2003 to 12/2003
Role: Software developer, using Visual Foxpro, for the development of software for Supermarkets
Technology
Software: Remedy, HP ALM, MS Office (Word, Excel, PowerPoint), JIRA, UFT, VB6
Database: Working knowledge of PL/SQL
Banking Software: Flexcube; NextGen OBP, Oracle CRM, Siebel; IBM Mainframe
Middle Ware: XML, SOAP UI, API, Weblogic
Education
Bachelor of Information Technology, 1998-2002, Cochin University of Science and Technology, Kochi, India