Alok Singh is seeking challenging assignments in Business Intelligence/Data warehousing. He has nearly 7 years of experience in BI/DW, ETL, data integration, and data warehousing solution design. He is proficient in SQL, ETL tools like Informatica and SSIS, and visualization tools like QlikView and Tableau. He has experience designing and developing ETL solutions, requirements gathering, and data analysis. His past roles include positions at Technologia, Subex, and Reliance Communications where he worked on projects involving Teradata, Oracle, billing systems, and fraud detection. He has a bachelor's degree in electronics and telecommunications.

1. ALOK GULAB SINGH
St Leonard’s, Sydney, NSW 2065, Australia
Mobile: 0434231458
Home Phone: 0285406788
Email:
aloksingh87@gmail.com
Visa: AU Permanent
Residence
PROFILE
Seeking challenging assignments in Business Intelligence/Data warehouse (BI/DW), to deliver effective
support and analytical skills and be invaluable assets to the organization.
• A highly accomplished and competent professional with nearly 7 years of pervasive experience in BI/DW,
ETL Industry as a Solution Designer, Consultant and Analyst.
• Data Migration, Integration, Business intelligence and Data warehouse solution design and architecture.
• Experienced in working with huge data (Teradata, Oracle) and analytical/BI development using QliKview,
Tableau, Crystal reports etc.
• Excellent in writing complex SQL queries, Macro design and code medium- to high-complexity reports and
publishing them to respective stake holders.
• Familiar with Business Requirement Analysis, Documenting requirement for SLA, Support,
Implementation, Testing, software development life cycle (SDLC) that includes specifying and analysing
requirements, designing, coding, Unit testing, deployment and Release Management through AGILE
methodologies (SCRUM).
• Experienced in working across multiple business and IT teams and senior business stakeholder
management and in supporting stakeholders through a large scale change within their environment.
• Design and Development of ETL Solutions for BI environment
• Proficient in requirements and data gathering, and proficient in converting them into technical artefacts.
• Adept in design, development, implementation, Analysis of CRM and Billing systems across Telecom and
IT domain. Excellent analytical, problem solving, technical, interpersonal, and communication skills.
CORE SKILLS
• Operating System: Microsoft Windows XP/windows-7/8/10, Windows Server 2003, 2008, 2013, UNIX
(Solaris and HP-AIX).
• Database: Oracle 10g/11g (RDBMS), MS SQLserver (2008/2012), MySQL, IBM DB2, HP Vertica,
Teradata etc.
• ETL Tools: Informatica Powercenter, Oracle BRM, SQL Server Integration Services (SSIS), Cognos Data
manager, IBM Infosphere/Datastage, Qlikview Expressor, Subex Diamond/ROCRA, WeDo Raid etc.
• Visualization tool: Qlikview, Tableau, BI Publisher, Microstrategy, Salesforce, Crystal Reports and BO.
• Version Manager: Clear case/quest, SVN repository.
• Programming tools: C, Java, Shell script, PL SQL programming.
• Incident manager: HP PPM, Heat Incident manager, BMC Remedy.
• Application tools: Microsoft Excel (Advanced), Visio, Publisher, Sharepoint, Access, SAS etc.
• BI and Analysis, AGILE Methodologies(Scrum), Kimball architecture, Software Development Life Cycle
(SDLC), Strategic Planning & Implementation, Client Relationship Management, SLA Management, IT
System Implementation.
CAREER GRAPH
Organization Designation Duration
Technologia - Etisalat Telecom, UAE Senior Software Consultant Jan 2014 – Mar 2016
Subex Ltd, India Product Specialist Sep 2012 – Jan 2014
R System International Ltd, India Revenue Analysis Expert Oct 2011 – Aug 2012
Reliance Communication. Ltd, India Software Engineer Jun 2009 – Oct 2011

2. OVERALL RESPONSIBILITIES
As a Sr. Software Consultant (DUBAI, UAE)
• Data analysis and Data mapping to key source systems to support new reporting and development
requirements.
• Overall Solution discovery and take part in Technical Excellence Chapter that validate and overseas best
practice within the EDW/ODS.
• Providing industry based best practices for data modelling, DW & BI life cycle.
• Perform test runs on ETL routines and conduct other testing activities. Provide integration testing support
to ensure ETL jobs run smoothly and correctly.
• Monitoring and maintenance of all components that make up the Data Warehouse and Business
Intelligence infrastructure, Modify current Qlikview extract scripts to incorporate the new data model.
• Created multiple Dashboards for trend analysis, KPI and web intelligent reports detailing revenue growth
using Qlikview, Tableau, Microstrategy, Cognos etc.
• Experienced in designing complex ETL jobs in Informatica, Datastage MS SSIS etc.
• Developed a utility using Unix Scripting, PL SQL code to fetch data from Teradata / Oracle DB in less time.
• Writing complex Teradata/Oracle SQL queries to fetch data in such a way so that
redundancy/Performance of database is not impacted due to bulk DML and DDL transaction.
• Requirement gathering for Change Request of New Product launch and documenting it for defined SLA.
• Preparing Business rules and filters for Audits/Reconciliation to match data between two or more sources.
• Reviewing System Test cases written by the testing team and validating on test server it is before
deployed on a Production server.
• ETL jobs scheduling, Create ad hoc/alternative analytic reporting solutions based on existing data assets.
• Validating logic and rules deployed in all the phases of existing installation by the vendor. Preparing
functional specification document for business users and development team.
• Using modelling software i.e. Rational Ross for designing Relational database and flow work of existing
and new architecture or solution.
• Identifying gaps and leakages to optimise the revenue reports and system functionality for business users.
Validating inherit design and deployed system for bugs, redundant rules and Mapping logic.
• Maintaining Business Requirement document (BRD), Functional Specification (FS), Realisation
requirement document (RRD) and Change request (CR) Document in a central repository for future
reference.
As a Product Specialist (BANGALORE, INDIA)
• Perform initial data analysis using appropriate tools to prepare for data integration activities, document
physical ETL mappings.
• Liaise with data modellers and business analysts to understand whether data integration designs meet
requirement and make adjustments as necessary.
• Providing Information and Support to RA (Revenue Assurance) and Fraud Business users in creating
reports & analysis of data.
• Responsible for Manual Loading in case backlog where huge data to be inserted manually in
Teradata/Oracle DB using manual scripts.
• Perform test runs on ETL routines and conduct other testing activities.
• Provide integration testing support to ensure ETL jobs run smoothly and correctly.
• Assisting business users with the test cases for realizing any requirement while preparing High Level &
Low Level Design document.
• Preparing Requirement Realization Document (RRD) for any new requirement to be launched at a
consumer level. Creating Scripts to analyse system/application health checks. Maintaining proper
documentation and traceability matrixes in SVN repository.
• Creating Scripts to analyse system/application health checks. Maintaining proper documentation and
traceability matrixes in SVN repository.

3. • Data gathering and verification for raw data to decode them using ETL tool. Delivering reconciliation
(audits) for Business user as per their requirement.
• Understanding of business processes of the application involved so as to integrate external/internal
interfaces and data models.
• Deliver new releases and scripts as a part of implementation which included an understanding of Business
flow and testing and configuring same in application module.
• Responsible for creation of Oracle stored programs such as Functions, Trigger, Procedure for massive
Insert / Update / Deletion for Reference and Usage data.
As a Revenue Analysis Expert (NEW DELHI, INDIA)
• Responsible for ETL architectureprocess design and implementation,
• Responsible for Manual Loading in case backlog where huge data to be inserted manually in
Teradata/Oracle DB using manual scripts.
• Organized the Connection set up for the client within the Business policies by using RAS tool
• Writing complex Teradata/Oracle SQL queries to fetch data in such a way so that
redundancy/Performance of database is not impacted due to bulk DML and DDL transaction.
• Performed User acceptance testing and validations for the designed test cases.
• Carried out testing and validating techniques for defining a new rate plan for all scenarios as per given
specifications. Generating and analysing daily BI reports and Tableau Dashboards before sharing it with
the business team.
• Monitor Daily trendy summary and investigate the issue reported for total CDR’s.
• Creating new user request as a part of the new requirement and tracking the life cycle of the issue.
• Deploying new releases on production server post UAT and verify result on Test environment.
• Maintaining health tracker report of the system by creating a script for monitoring purpose.
• Created and evaluated the specifications to detect fraud detection that includes Fraudulent e-Recharges/
e-Payments, CDR Frauds - Blacklisting, Velocity Monitoring, Usage Frauds, Chargeback’s, and Profiling
As a Software Engineer (Revenue Assurance & FMS) (MUMBAI, INDIA)
• Carried out and accomplished the test strategy release catered by the development team on production
environment
• Designed the business Rules of the product for attaining maximum revenue value from the product
• Resolved complex issues of the product with the help of development team & vendors
• Arranged the data adaptors using the Diamond ETL tool as well as creating new Decoders
• Assisted application team members in resolving Revenue Assurance and Fraud Management issues
• Carried out and accomplished the test strategy release catered by the development team on production
environment for Revenue Assurance (RA) and Fraud Management system (FMS).
• Validating business rules of the product for attaining maximum revenue value from the product.
• Creating Business requirement document (BRD) for non-business users and vendor support.
• Writing Shell and C language scripts for data adaptors used in ETL process.
• Deploying and validating new codes which are released in the production environment.
• Completed training on Business analysis and Modelling.
• Data gathering and first level of analysis of it before sending to development users for validation and
testing.
• Creating pseudo logic for business requirement and sharing same with end user,
• Arranged the data adaptors using the Diamond ETL tool as well as creating new Decoders.
• Assisting business users with the test cases for realizing any requirement while preparing High Level &
Low Level Design document.
ACADEMIA & TRAINING:
• Bachelor degree in Electronics & Telecommunication with Honours.

4. • Training: ITIL V3 Foundation, AGILE Methodologies (SCRUM), ETOM (Assurance Billing & Revenue
Management V 9.0), Wedo RAID 5.1 and 6.1 and v7.0, Subex ROCRA( V2.x, V4.0 and V5.0), Informatica
(8.x, 9.x), Advance Excel, LTE and VoLTE (Telecom), QlikView, Diamond, Tableau, Crystal Repots (BO).
REFEREES: Available upon request