Medico SFA (Sales Force Automation)
Medico SFA is a sales force automation software application designed for the Indian
pharmaceutical industry. It includes the following features:
Doctors’ Call management and reporting system
Field expense claims and approvals
Field staffs’ leave application and approval
Stocks of samples at field staff level
Tour plan with deviations if any
Route mapping and fare charts.
Hierarchical drill down reports for managers.
Integration capabilities with Medico eDSS / other BI tools.
Monitoring key performance indicators in the field
o Call average
o Doctor coverage
o Doctor calls missed
o Repeat calls missed
o Missing / un-submitted daily call reports
o Field staff expense auto generation from routes worked in as per the DCR
o Expense approval work flow
o Joint working reporting
o Receipt of samples / PI and pending allocation
o Wholesaler and retailer visits etc.
Strategic Management project on Johnson & Johnson Shobhita Dayal
This presentation talks about the complete framework of the strategic planning of the Johnson & Johnson company. All the topics of strategic management course is been covered, in this ppt starting from SWOT, Strategic Map, External Factor Analysis, and all other major strategic tools.
Decades ago, Peter Drucker was invited to address the senior management team at General Motors, he asked them a simple, but penetrating question: “Why should I buy a GM car?”
Many senior executives attempted to answer that simple question but, nobody was able to give a convincing answer! The senior managers at General Motors had unlearnt the art of winning customers by not being able to answer the simple question - “Why should I buy a GM car?” But they kept introducing more and more new models which less and less customers bought. And that was the prelude to GM’s decline and bankruptcy.
That question still resonates for every business including Indian Pharma. I wonder how many field sales people - Medical Reps and their managers can answer the question - Why Should the Doctor Rx Your Product? Having a clear answer to that question is the key to winning customers - be they doctors, chemists, distributors or hospitals.
As companies grow larger, hierarchies are created and sales processes like CRM/SFA evolve and become embedded. In the absence of a dynamic top leadership, hierarchy and processes become rigid and difficult to change even though rapidly changing market dynamics demand that they do. Bureaucracy slows down customer-centric decision making and inaction becomes part of the organisation's culture. The emphasis shifts from developing employees and winning customers to launching products and hitting numbers.
Peter Drucker rarely blamed individuals; he saw root causes in the design of organizations—in their structures, processes, norms, and routines. He would ask leaders a few provocative questions: “What is your mission? What should you stop doing? Where has the drive for short-term efficiencies undermined long-term effectiveness? What should be your objectives and guiding principles?”
Strategic Management project on Johnson & Johnson Shobhita Dayal
This presentation talks about the complete framework of the strategic planning of the Johnson & Johnson company. All the topics of strategic management course is been covered, in this ppt starting from SWOT, Strategic Map, External Factor Analysis, and all other major strategic tools.
Decades ago, Peter Drucker was invited to address the senior management team at General Motors, he asked them a simple, but penetrating question: “Why should I buy a GM car?”
Many senior executives attempted to answer that simple question but, nobody was able to give a convincing answer! The senior managers at General Motors had unlearnt the art of winning customers by not being able to answer the simple question - “Why should I buy a GM car?” But they kept introducing more and more new models which less and less customers bought. And that was the prelude to GM’s decline and bankruptcy.
That question still resonates for every business including Indian Pharma. I wonder how many field sales people - Medical Reps and their managers can answer the question - Why Should the Doctor Rx Your Product? Having a clear answer to that question is the key to winning customers - be they doctors, chemists, distributors or hospitals.
As companies grow larger, hierarchies are created and sales processes like CRM/SFA evolve and become embedded. In the absence of a dynamic top leadership, hierarchy and processes become rigid and difficult to change even though rapidly changing market dynamics demand that they do. Bureaucracy slows down customer-centric decision making and inaction becomes part of the organisation's culture. The emphasis shifts from developing employees and winning customers to launching products and hitting numbers.
Peter Drucker rarely blamed individuals; he saw root causes in the design of organizations—in their structures, processes, norms, and routines. He would ask leaders a few provocative questions: “What is your mission? What should you stop doing? Where has the drive for short-term efficiencies undermined long-term effectiveness? What should be your objectives and guiding principles?”
Description of the Brand Booster Program which includes three innovative marketing approaches: the Brand Preference Mix to increase market share - the Behavioral Prescriber Segmentation to increase the efficiency of field forces and the Individual Prescriber Plan to fine tune the marketing mix
The basics of launching a pharmaceutical drug-
Based on studies done on the practices of 13 top pharmaceutical companies in the world.
For more, write to info@markivmedical.com
Corporate Strategy Assignment - The Global Pharmaceutical IndustryAmany Hamza
This report provides an analytical strategic review of the global pharmaceutical industry. In the first part, it covers the external environment of the global pharmaceutical industry using PESTEL analysis and outlines the Key drivers for change. It then uses the Five Forces analysis to demonstrate the industry attractiveness. Secondly, we illustrate the strategic capabilities of Novartis using the Value chain. Finally, we attempt to highlights its financial performance, position and culture.
Growth drivers in Indian Pharma Industry pharmacampus
Indian pharma industry growth is driven by Supply Side Drivers, demand-side drivers, and government policy support.
References:
https://www.ibef.org/industry/pharmaceutical-india.aspx
6. Analysed the core values, mission and vision statement, resources and capabilities,
stakeholder analysis and engagement, organisation culture of Pfizer. This project report explains the current status of Pfizer in Ireland and future business strategy for business growth. By analyzing PESTEL and SWOT, the report provides a recommendation for the future business strategy for Pfizer to reduce weaknesses in the market.
Lupin In Japan- International MarketingHetang Desai
Lupin entering into the Japanese market was a watershed moment in the history of Indian pharmaceutical Industry. The presentation covers the evolution, market share, M&A, Policy, distribution and regulatory systems prevalent at the time.
“SWOT ANALYSIS OF NEW PHARMACEUTICAL COMPANY”Dharmik Bhatt
Main Objective
To find the Strength, weakness, Opportunities and threat of the company and all new pharmaceutical companies.
To find out the perception and expectation of doctors and retailers towards the new pharmaceutical company.
Sub Objectives
To find out the big player of the market (Tough Competitor).
To find the way for new pharmaceutical company from tough competition.
To create strategy for company with the help of research detail.
To analyze Vadodara market for company.
To create good communication bridge between new company to doctors and retailers, that full feel all require expectation of both.
Empower is an end-to-end, web based HR automation solution that facilitates time and attendance, leave, shift management, employee self service and overtime & comp-off for the organization of practically any size.
Provides end-to-end flows right from access cards/biometric/face detection devices to Workstations.
Enables stakeholders to monitor, manage their workforce and take
real time business decisions.
Extremely flexible to adapt to the needs in terms of configuration, customization aspects, reports as well as interfaces.
Works with virtually any type of hardware readers
Has extremely user friendly and comprehensive design
Interfaces to SAP/HRMS/ERP/Payroll Systems
Has multi-level authentication and monitoring
Description of the Brand Booster Program which includes three innovative marketing approaches: the Brand Preference Mix to increase market share - the Behavioral Prescriber Segmentation to increase the efficiency of field forces and the Individual Prescriber Plan to fine tune the marketing mix
The basics of launching a pharmaceutical drug-
Based on studies done on the practices of 13 top pharmaceutical companies in the world.
For more, write to info@markivmedical.com
Corporate Strategy Assignment - The Global Pharmaceutical IndustryAmany Hamza
This report provides an analytical strategic review of the global pharmaceutical industry. In the first part, it covers the external environment of the global pharmaceutical industry using PESTEL analysis and outlines the Key drivers for change. It then uses the Five Forces analysis to demonstrate the industry attractiveness. Secondly, we illustrate the strategic capabilities of Novartis using the Value chain. Finally, we attempt to highlights its financial performance, position and culture.
Growth drivers in Indian Pharma Industry pharmacampus
Indian pharma industry growth is driven by Supply Side Drivers, demand-side drivers, and government policy support.
References:
https://www.ibef.org/industry/pharmaceutical-india.aspx
6. Analysed the core values, mission and vision statement, resources and capabilities,
stakeholder analysis and engagement, organisation culture of Pfizer. This project report explains the current status of Pfizer in Ireland and future business strategy for business growth. By analyzing PESTEL and SWOT, the report provides a recommendation for the future business strategy for Pfizer to reduce weaknesses in the market.
Lupin In Japan- International MarketingHetang Desai
Lupin entering into the Japanese market was a watershed moment in the history of Indian pharmaceutical Industry. The presentation covers the evolution, market share, M&A, Policy, distribution and regulatory systems prevalent at the time.
“SWOT ANALYSIS OF NEW PHARMACEUTICAL COMPANY”Dharmik Bhatt
Main Objective
To find the Strength, weakness, Opportunities and threat of the company and all new pharmaceutical companies.
To find out the perception and expectation of doctors and retailers towards the new pharmaceutical company.
Sub Objectives
To find out the big player of the market (Tough Competitor).
To find the way for new pharmaceutical company from tough competition.
To create strategy for company with the help of research detail.
To analyze Vadodara market for company.
To create good communication bridge between new company to doctors and retailers, that full feel all require expectation of both.
Empower is an end-to-end, web based HR automation solution that facilitates time and attendance, leave, shift management, employee self service and overtime & comp-off for the organization of practically any size.
Provides end-to-end flows right from access cards/biometric/face detection devices to Workstations.
Enables stakeholders to monitor, manage their workforce and take
real time business decisions.
Extremely flexible to adapt to the needs in terms of configuration, customization aspects, reports as well as interfaces.
Works with virtually any type of hardware readers
Has extremely user friendly and comprehensive design
Interfaces to SAP/HRMS/ERP/Payroll Systems
Has multi-level authentication and monitoring
The document outlines KMGs capabilities in the Health IT sector. Key Management Group (KMG) provides software services to Hospitals, Billing Companies, EMR Companies, Transcription Companies & Physicians. View more details at www.kmgus.com
To meet all the businesses challenges in today’s competitive era, implementing a cloud-based ERP is very important. SMEs have also started adopting this technical advancement to stay in the long run. Want to know how then check this out-
Hopper Development healthcare software services are described. We have built complex healthcare applications that includes: healthcare portal, healthcare reporting, healthcare billing, healthcare analytics, rules engine, time survey, HL7, EDI signal handling, and ICD9, ICD10, and CPT code handling. We also host and support healthcare applications on Cloud or Hybrid environment. We provide 24x7 infrastructure and application support.
Access Control time attendence, Biometrics UAEsecuritysytem
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or more information about DVR CCTV security systems, time attendance system, ID card printer, Loyalty card, access control system in Dubai, Abu Dhabi and other Emirates please visit http://www.avi-infosys.com
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XcelPros - Overview of Microsoft Dynamics 365 for Finance & Operations and In...Kiran Bhavaraju
This document provides details on Microsoft Dynamics 365, top reasons why you need to consider moving to the cloud and a brief on Integrated Chemical Management (iCM) and its benefits to the chemical and pharmaceutical industries.
Currently, Chemical and Pharmaceutical industries have standalone 3rd party software solutions for SDS Management and Label Management. Safety Data Sheets and Label management, both, are required solutions for the Chemical, Pharma and process industries. They can benefit immensely from an integrated approach to such critical solutions. By choosing iCM, customers can save money on maintaining standalone and siloed solutions and avoid the cost of building expensive interfaces to Microsoft Dynamics 365 for Finance & Operations.
Visit https://www.xcelpros.com to learn more.
https://www.xcelpros.com/icm
Customer-Centric Data Management for Better Customer ExperiencesInformatica
With consumer and business buyer expectations growing exponentially, more businesses are competing on the basis of customer experience. But executing preferred customer experiences requires data about who your customers are today and what will they likely need in the future. Every business can benefit from an AI-powered master data management platform to supply this information to line-of-business owners so they can execute great experiences at scale. This same need is true from an internal business process perspective as well. For example, many businesses require better data management practices to deliver preferred employee experiences. Informatica provides an MDM platform to solve for these examples and more.
Customer-Centric Data Management for Better Customer ExperiencesInformatica
With consumer and business buyer expectations growing exponentially, more businesses are competing on the basis of customer experience. But executing preferred customer experiences requires data about who your customers are today and what will they likely need in the future. Every business can benefit from an AI-powered master data management platform to supply this information to line-of-business owners so they can execute great experiences at scale. This same need is true from an internal business process perspective as well. For example, many businesses require better data management practices to deliver preferred employee experiences. Informatica provides an MDM platform to solve for these examples and more.
Dalda Foods - Secondary Sales Management Software (eLink by EfroTech) Case StudyEfroTech
Dalda’s story begins in early 1930s when Hindustan Vanaspati Manufacturing Co (today’s Hindustan Unilever Limited) wanted to start manufacturing Vanaspati locally. At that time hydrogenated vegetable oil was imported in India by a memon family from Bantva, Dada & Co, under the leadership of Hussain Kassim Dada. Dada & Co, insisted that the branded product should reflect their name, hence in a bid to establish their ownership of the brand Hindustan UniLever introduced the letter ‘L’ for Lever into the name; and thus was born DALDA, one of the longest-living brands in India. Dalda came to be synonymous with the vanaspati (hydrogenated vegetable fat) genre.
In July 2004, Unilever Pakistan accepted the offer of Rs. 1.33 Billion for the sale of its "Dalda" brand to Westbury Group in collaboration with Unilever Employee Welfare Group, who formed a separate company under Dalda Foods (Private) Ltd.. Dalda Foods (pvt) ltd took Dalda’s over 60 years of heritage combined with continuous innovation and in depth consumer understanding and maintenance of high quality standards has made it the leading brand in the Cooking Oil and Fats industry. Within a short span of 6 years Dalda Foods expanded its Brand Portfolio through:
the launch of Manpasand; to meet the needs of the vast middle-income segment. Manpasand Banasapti and Cooking oil was launched at end-2005 and has grown to become one of the most formidable players in the industry.
to seize the opportunity arising from changing consumer lifestyles and increased health awareness; the company entered the pure-oil segment in early 2007.
In a bid to expand capacity and further strengthen position in the premium segment and enter the lower-income segment; Dalda Foods acquired the brand “Tullo” & “Pride” from Wazir Ali Industries in January 2007
Today Dalda Foods has become one of the largest foods FMCG organizations in Pakistan leading the local category of oil and fats. In Pakistan, Dalda has now diversified into Canola and Olive Oil product variants as well.
Hydrogenated oils are main source for Trans fats. Of all the fats, trans fatty acids are considered to have an adverse effect on blood lipids and immune system.[citation needed] Dalda is the only brand in Pakistan which produces a vanaspati (hydrogenated oils) which is the most popular brand in Pakistan, which happens to be VTF (virtually trans fats free). VTF means that content of Trans Fats in Dalda Vanaspati is less than 1% as against other ordinary vanaspati brands which contain around 20-25% trans fats.
Source: http://en.wikipedia.org/wiki/Dalda
The CSC Big Data Analytics Insights service enables clients who do not have an analytics capability to implement the business, data and technology changes to gain business benefit from an initial set of analytics based on a roadmap of changes created by CSC or provided from a compatible set of inputs.
CSC Analytic Insights Implementation has four phases:
Stage 1: Analytic Engagement
Stage 2: Analytic Discovery
Stage 3: Implementation Planning
Stage 4: Embedding Analysis .
The CSC Big Data Analytics Insights service enables clients who do not have an analytics capability to implement the business, data and technology changes to gain business benefit from an initial set of analytics based on a roadmap of changes created by CSC or provided from a compatible set of inputs.
CSC Analytic Insights Implementation has four phases:
Stage 1: Analytic Engagement
Stage 2: Analytic Discovery
Stage 3: Implementation Planning
Stage 4: Embedding Analysis
Similar to Medico SFA (Sales Force Automation) MR Reporting Software (20)
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Let's dive deeper into the world of ODC! Ricardo Alves (OutSystems) will join us to tell all about the new Data Fabric. After that, Sezen de Bruijn (OutSystems) will get into the details on how to best design a sturdy architecture within ODC.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
LF Energy Webinar: Electrical Grid Modelling and Simulation Through PowSyBl -...DanBrown980551
Do you want to learn how to model and simulate an electrical network from scratch in under an hour?
Then welcome to this PowSyBl workshop, hosted by Rte, the French Transmission System Operator (TSO)!
During the webinar, you will discover the PowSyBl ecosystem as well as handle and study an electrical network through an interactive Python notebook.
PowSyBl is an open source project hosted by LF Energy, which offers a comprehensive set of features for electrical grid modelling and simulation. Among other advanced features, PowSyBl provides:
- A fully editable and extendable library for grid component modelling;
- Visualization tools to display your network;
- Grid simulation tools, such as power flows, security analyses (with or without remedial actions) and sensitivity analyses;
The framework is mostly written in Java, with a Python binding so that Python developers can access PowSyBl functionalities as well.
What you will learn during the webinar:
- For beginners: discover PowSyBl's functionalities through a quick general presentation and the notebook, without needing any expert coding skills;
- For advanced developers: master the skills to efficiently apply PowSyBl functionalities to your real-world scenarios.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
5. SOA / BPM Technology for Medico Online SD transactions EXCEL
Medico eDSS allows the entire organisation
to operate on a common information platform.
Hierarchical security features are built in.
Medico eDSS Tier
Workflows & Rules
Integration Tier
Web services Tier
SMS e-mail Notepads
Medico eDSS at remote
locations (branches &
warehouses)
SAP / Other global Enterprise Apps Medico eDSS Database
Data Retrieval Service
Business Logic Service
External App Service
(SAP BAPI/RFC)
Branch offices, Regional Offices & Field Staff
6. Medico eDSS – case study – monitoring HQ profitability EXCEL
Medico eDSS Layer - domain specific functionality – Business logic, processes, workflows, alerts, controls, analytics
Web services integration layer
This case study shows an
example of how Medico
eDSS integrates data from
different applications to
monitor HQ profitability.
Pending Orders
Deliveries
Free schemes
Sales Returns
Expiry Breakage
returns
Demand
planning data
Invoices, tax
Collections, CRA
Credit & Debit notes
Customer details
Field allocation
Targets
Product grouping
Cost of Samples &
Promo Inputs
Call Average
Missed calls
Field expenses
SAP-SD SAP-FICO
Samples &
Promotional
Inputs
Sales Force
Automation
Previous year data
Statistical rates
Pool territories
Incentive schemes
Medico eDSS
Database
RRFFCC RRFFCC Sales Force
Automation
Medico eDSS
Database
Field staff salaries
Campaign expenses
CRM expenses
7. Medico eDSS caters to ALL the users in the enterprise EXCEL
Sales & Marketing Finance Supply Chain
Sales Admin & Product
Management teams
• Sales performance
• Expiry breakage analysis
• Targeting & Incentives
• Brand management
• HQ / Area / Regional profitability
• Workflows for field CRM & other
expense approvals.
• Online cycle meeting aids.
Finance
• Multi company, multi branch
• Drilldowns to transactions
• Budget related alerts
• Approval workflows
• Tax reporting
• Cost of sales monitoring
• Distribution costs
• Credit control team reports
Distribution & Procurement
• Stocks at CFA locations
• Near expiry stocks
• Sales trends
• Demand & transfer planning
• Approval workflows
• Consuming doctor biz claims
• CFA/CSA management reports
• Pending orders
• Vendor approvals, monitoring
8. Medico SFA EXCEL
Sales Admin Expense Monitoring Field Staff
Sales Admin teams
• Daily Call Reports
• Doctor/ Customer coverage
• Call average
• Repeat calls missed
• Hospital / Institution visits
• Workflows for field CRM & other
expense approvals.
• Online cycle meeting aids.
Finance
•Standard rates for travel
reimbursement
•Daily allowances
•CRM approval workflows
•Conference/ Meeting
expenses.
•Budget checks
•HQ profitability
Field managers
• Sample stocks with Field staff
• Sample & PI usage.
• Managing Doctors / Customers
• Field performance KPIs
• Primary & Secondary sales
• Cost of sales
• Leave and attendance
• Work, Training approvals.
9. EXCEL
Medico SFA - Advantages
• Medico SFA is a comprehensive Sales Force Automation
and CRM enterprise application.
• Custom built for the Indian Pharmaceutical industry – easy to
use User Interfaces with all relevant functionality.
• Allows tour planning, fare charts and other features.
• Maintains stock of PI and PS with each field person.
• Travel expenses, allowances calculated by the system based
on the DCR. Forces filling up of DCR, saves time for sales
admin people, audit compliance is provided. Expense and
CRM approval workflows available.
• Drill down reports and dashboards for field staff.
• Facilities to integrate with underlying ERP to pull in primary
sales and secondary sales related data.
• Mobile framework provides ability to locate the Sales Rep
while he is filling up the DCR.
16. Medico SFA – Field Expense Claims & Approval workflow EXCEL
Distances, one way fares are pre-set.
Allowances, fare calculated by system.
Lodging, boarding norms are pre-set.
Claim variation allowed is pre-set
Expenses are calculated based
on the Daily Call Report
entered. DCR entry, therefore
becomes mandatory.
18. Medico SFA – Doctor / Customer master – Business metrics EXCEL
19. Medico SFA – Doctor / Customer master – CRM related info EXCEL
20. Medico SFA – Hosting details EXCEL
The Medico SFA SaaS model hosting includes the following:
• Hosting the application at a level A Tier III data center in Mumbai.
• Medico SFA license costs.
• Windows 2008 Server OS.
• Oracle 11G licenses (RDBMS).
• 10 MBPS reserved bandwidth for the servers
• 2 alternate ISP for switchover during connectivity outages if any.
• Network and data security, firewalls
• 24 x 7, 365 days a year support for servers & connectivity at data centre.
• 9 hours a day helpdesk support for Medico SFA on all weekdays (except
national and public holidays) for Indian users.
• Hot and cold automated backups of data.
• AMC for licenses is included – standard upgrades, statutory compliances
21. Medico SFA – Data Centre Specs EXCEL
The data centre network and data security features are as below:
General features:
• Level A grade, Tier III Data Center with banking clientele.
• Located at Prabha Devi in the heart of Mumbai, high security area.
• 3 STM1s from 3 ISPs – Tata, Reliance and SIFY.
• Connected via BGP to the Internet Exchange in Mumbai via Tata.
• ISO 27001:2005 certified for ISMS
• ISO 9001:2008 QC for hosting services
• ISO 20000 for ITSM
Physical Security
• 24 x 7 x 365 security guards
• CCTV, digital locks, finger print identification for entry etc.
• No part of the data centre is exposed to the external environment.
• Higher floor ensures safety from flooding.
• Located in a high security area.
22. Medico SFA – Data Centre Specifications EXCEL
Fire Control - The Data Center uses FM-200 gas based fire suppression, smoke
detecting sensors, 24 x 7 x 365 CCTV surveillance by ops team.
Air Conditioning – Temperature maintained at a constant 68° F., plus or minus 3° F.,
with humidity at a constant 45%-50%, as per international data centre standards.
Power Specifications and UPS
• Main power supplied by the regional electric power utility.
• Two-fold resilience provided by UPS to each area.
• Diesel backup generator auto starts within seconds of a power failure.
• A power conditioning strategy is used.
Network Security and Firewall
• Routers- Cisco 6500 series
• Cisco 3550 giga port switches
• Foundry Load balancer by Brocade
• Cisco Pix Firewalls Cisco ASA 5505
• All cables are by AMP - includes CAT6 Cables, Patch Cords & UTP Connectors
23. Medico SFA – SaaS model Backups EXCEL
The following backup procedures are used:
Online Backup: Done on the Continuous Data Protection (CDP) Server.
We usually use a backup agent license called CDP license (R1 Soft). Auto
backs up files and folders in real time.
Options range from 100GB to 1TB per month.
Offline Backup:
1TB external USB HDD is provided to the customer.
Scheduled backups are taken using Plesk / CPanel / Oracle / MSSQL
backup command through the Database. Media is stored and can be
restored on demand. Daily incremental backups are scheduled in addition
to these backups.
SAN Storage: Data is stored on the SAN (Storage Area Network) and
NAS (Network Attached Storage) as per customer requirement.
24. EXCEL
Customers of the Medico suite of products
• In use by major pharmaceutical companies in India.
• All these customers manage multiple businesses on the same
platform including ethical pharma, FMCG, veterinary, generic
sales, specialty medical clinics, dental healthcare etc.
demonstrating the flexibility and agility of the business
processes being delivered through the Medico suite of solutions.
25. Signing off EXCEL
Thank you !
Should you need any more information, do contact us.
Uday Vijayan
Mobile: +91-9820058860
Email: uday@tpchr.in
excelsof@vsnl.com
Medico SFA