Getting Marketing & Sales to Perform Well Together
Tim Riesterer

Chief Strategy Officer
 Corporate Visions
Marketing and Sales Alignment…

WE ALL WANT IT, RIGHT?
[Sales & Marketing] alignment is on the top of
every CEO’s agenda.




Source: Forbes, May 2011
Marketing and Sales Alignment…

SO, HOW ARE WE DOING?
How Sales views Marketing
How Marketing views Sales
…only 8 percent of companies have achieved
 sales and marketing alignment




Source: Forrester Research
Marketing and Sales Alignment…

WHAT’S THE PROBLEM?
…only 14 percent have actually defined the rules
of engagement




Source: Forrester Research
“The average tenure of Senior-most Marketing
and Sales Executives is around two years.”
Marketing and Sales Alignment…

SO, WHY DO WE NEED IT?
I2Y
Marketing and Sales Alignment
is key to Execution
WHAT WILL IT TAKE?
How do you get Marketing and Sales
    to perform well together?
It takes someone with a vision to be different
360 o   View


   CMO                      CSO



  S ales ent               General
                          Managem
Ena blem                          ent
Marketing and Sales Alignment…

HOW’S THIS CONFERENCE
     DIFFERENT?
Step back from all the noise
Sales &
L       W T         Marketing
                    Alignment
O   L       F   !     Game
P   D Q
S           A   S
E   O           A
    S   Q       P
S   L       S   A
L   A           L
        M Q     L
Eloqua
                  Marketo
          Hubspot
         op       G enius
Sil verP
              Hoover’s
 In side View
                  SAVO
   Brainshark

 S alesforce
Where’s the soul?
Get customers to choose you
Marketing and Sales Alignment…
  HOW DO YOU GET
   CUSTOMERS TO
    CHOOSE YOU?
You seek the answer…
Customers care about themselves
Establishing a Buying Vision

              65 %                               35 %
             Buying Vision                            Bake-Off
  -3               -2         -1        +1               +2            +3
Status Quo     Identify    Define       Identify         Review       Make
Threatened    New Needs   Solution   Viable Vendors     Approaches   Decision

         “Why Change?”                           “Why Us”
       Your Desired Outcomes                 Why our offerings
       are at-risk and here’s                are better than
        how you can fix that                  the competition
         BRING MONEY IN                      TAKE MONEY OUT
How do you create a buying vision?




Buying
             ?       Vision
Do you have a music problem?
I don’t have a music problem!
Maybe a 10 CD changer?
1000 songs in your pocket
…I DID HAVE A MUSIC PROBLEM!
Marketing and Sales Alignment…

 WHAT DO YOU NEED
 TO DO DIFFERENT?
Inhibitors to Achieving Quota

                                                             24.3           26
                                             21.4
                                     16
        13.3


    Insufficient               Poor Sales    Too Many      Information Inability to
       Leads                     Skills     Products to         Gap       Communicate
                                               Know         (Industry, Value Messages
                                                          Solution, Etc.)
Source: SiriusDecisions PMM Survey
Establishing a Buying Vision

              65 %                               35 %
             Buying Vision                            Bake-Off
  -3               -2         -1        +1               +2            +3
Status Quo     Identify    Define       Identify         Review       Make
Threatened    New Needs   Solution   Viable Vendors     Approaches   Decision

         “Why Change?”                           “Why Us”
       Your Desired Outcomes                 Why our offerings
       are at-risk and here’s                are better than
        how you can fix that                  the competition
         BRING MONEY IN                      TAKE MONEY OUT
Customer Conversation Continuum
  -3              -2         -1        +1            +2             +3
Status Quo    Identify    Define       Identify       Review       Make
Threatened   New Needs   Solution   Viable Vendors   Approaches   Decision


   Create a Buying Vision               Differentiate Your Solution

    MARKETING


                                                           SALES
A customer conversation system is needed

            Customer Conversations


     Messages        Tools           Skills

     DEVELOP       DEPLOY            DELIVER
     Messages      Tools that    Conversations
    that Matter    Get Used        that Win

MARKETING                               SALES
                  Integrated
                   Approach
YOUR THREE QUESTIONS

1)  How must our messages be different?
  You will see how…
2)  How must our tools be different?
  You will learn how…
3)  How must our skills be different?
  Walk away with ability to…
Get customers to choose you
Presentation Summaries,
   Slide Downloads, Videos, Photos


www.Conference.CorporateVisions.com




              Getting Marketing & Sales to Perform Well Together

Sales & Marketing Alignment Conference, Tim Riesterer, Corporate Visions

  • 1.
    Getting Marketing &Sales to Perform Well Together
  • 2.
    Tim Riesterer Chief StrategyOfficer Corporate Visions
  • 3.
    Marketing and SalesAlignment… WE ALL WANT IT, RIGHT?
  • 4.
    [Sales & Marketing]alignment is on the top of every CEO’s agenda. Source: Forbes, May 2011
  • 6.
    Marketing and SalesAlignment… SO, HOW ARE WE DOING?
  • 7.
    How Sales viewsMarketing
  • 8.
  • 9.
    …only 8 percentof companies have achieved sales and marketing alignment Source: Forrester Research
  • 10.
    Marketing and SalesAlignment… WHAT’S THE PROBLEM?
  • 11.
    …only 14 percenthave actually defined the rules of engagement Source: Forrester Research
  • 12.
    “The average tenureof Senior-most Marketing and Sales Executives is around two years.”
  • 13.
    Marketing and SalesAlignment… SO, WHY DO WE NEED IT?
  • 14.
  • 17.
    Marketing and SalesAlignment is key to Execution
  • 18.
    WHAT WILL ITTAKE? How do you get Marketing and Sales to perform well together?
  • 19.
    It takes someonewith a vision to be different
  • 21.
    360 o View CMO CSO S ales ent General Managem Ena blem ent
  • 22.
    Marketing and SalesAlignment… HOW’S THIS CONFERENCE DIFFERENT?
  • 23.
    Step back fromall the noise
  • 24.
    Sales & L W T Marketing Alignment O L F ! Game P D Q S A S E O A S Q P S L S A L A L M Q L
  • 25.
    Eloqua Marketo Hubspot op G enius Sil verP Hoover’s In side View SAVO Brainshark S alesforce
  • 29.
  • 30.
    Get customers tochoose you
  • 31.
    Marketing and SalesAlignment… HOW DO YOU GET CUSTOMERS TO CHOOSE YOU?
  • 32.
    You seek theanswer…
  • 33.
  • 34.
    Establishing a BuyingVision 65 % 35 % Buying Vision Bake-Off -3 -2 -1 +1 +2 +3 Status Quo Identify Define Identify Review Make Threatened New Needs Solution Viable Vendors Approaches Decision “Why Change?” “Why Us” Your Desired Outcomes Why our offerings are at-risk and here’s are better than how you can fix that the competition BRING MONEY IN TAKE MONEY OUT
  • 35.
    How do youcreate a buying vision? Buying ? Vision
  • 38.
    Do you havea music problem?
  • 39.
    I don’t havea music problem!
  • 40.
    Maybe a 10CD changer?
  • 41.
    1000 songs inyour pocket
  • 42.
    …I DID HAVEA MUSIC PROBLEM!
  • 43.
    Marketing and SalesAlignment… WHAT DO YOU NEED TO DO DIFFERENT?
  • 44.
    Inhibitors to AchievingQuota 24.3 26 21.4 16 13.3 Insufficient Poor Sales Too Many Information Inability to Leads Skills Products to Gap Communicate Know (Industry, Value Messages Solution, Etc.) Source: SiriusDecisions PMM Survey
  • 45.
    Establishing a BuyingVision 65 % 35 % Buying Vision Bake-Off -3 -2 -1 +1 +2 +3 Status Quo Identify Define Identify Review Make Threatened New Needs Solution Viable Vendors Approaches Decision “Why Change?” “Why Us” Your Desired Outcomes Why our offerings are at-risk and here’s are better than how you can fix that the competition BRING MONEY IN TAKE MONEY OUT
  • 46.
    Customer Conversation Continuum -3 -2 -1 +1 +2 +3 Status Quo Identify Define Identify Review Make Threatened New Needs Solution Viable Vendors Approaches Decision Create a Buying Vision Differentiate Your Solution MARKETING SALES
  • 47.
    A customer conversationsystem is needed Customer Conversations Messages Tools Skills DEVELOP DEPLOY DELIVER Messages Tools that Conversations that Matter Get Used that Win MARKETING SALES Integrated Approach
  • 48.
    YOUR THREE QUESTIONS 1) How must our messages be different? You will see how… 2)  How must our tools be different? You will learn how… 3)  How must our skills be different? Walk away with ability to…
  • 49.
    Get customers tochoose you
  • 50.
    Presentation Summaries, Slide Downloads, Videos, Photos www.Conference.CorporateVisions.com Getting Marketing & Sales to Perform Well Together