The video introduces new features in the Sales Cloud that allow users to sell faster, smarter, and in their own way. Key features highlighted include the Lightning Experience which provides a modern sales interface optimized for productivity, mobile apps to allow selling from any device, analytics and insights to focus on important leads and accounts, automation tools like Lightning Process Builder and Lightning App Builder, and recommended data and accounts to help understand customers better. The video demonstrated several of these new capabilities through demos.

2. Sales Cloud Overview Video

3. Ward van Beek
Content Marketing & PR

4. The New Sales Cloud
Sell Faster
Sell Smarter
Sell in your own way

5. This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the
assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements
we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability,
subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations,
statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service,
new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or
delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and
acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and
manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization
and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our
annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and
others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be
delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available.
Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
Forward Looking Statements

6. Two Things that Matter

7. Sales Rep Productivity Revolution

9. How Do You Create Great Customer Experiences?
CRM
ERP
FIN
ACCT
BI
SCM
HR

10. CRM Needs to Be Central to Your Strategy
FIN
ACCT
BI
SCM
HR
CRM
ERP

11. Customer Success Platform

12. The Digital Transformation of Western Union
Yesterday Today

13. Film

14. Three releases a year
Winter 16: Lightning

17. Lightning Experience
Introducing
A Whole New Salesforce,
A Whole New Way to Sell
NEW
Sell Faster
Modern sales experience to maximise
productivity from everywhere
Sell Smarter
Analytics and in-line intelligence to
drive sales precision
Sell the Way You Want
Configure sales processes with the
#1 cloud platform and ecosystem

18. Carrie Mantione
A Whole New Sales Cloud,
A Whole New Way to Sell
Sell Faster
Sell Smarter
Sell the Way You Want

19. 50 New Screens
Optimised for Sales Productivity

20. Effortless
Log every interaction, automatically
Immediate
Always have the most up-to-date
information
Productive
Spend more time selling
Never lose details, never lose a deal
Activity Timeline
Introducing
NEW

21. Salesforce Mobile Apps Keep Reps up to Speed
Sell from anywhere, on any device
Run your business
from any device
Download
Today
Apps to help every
sales rep sell smarter
NEW
for
Sales Cloud

22. Intelligent
Quickly show sales which leads to
follow up on first
Personalised
Empower sales to run their own
marketing campaigns
Everywhere
Engage with prospects from
anywhere in real time
Powered by
Salesforce Engage
Focus sales on your most important leads
NEW

23. Robin Bhowmick
Principal Sales Engineer

24. DEMO

25. A Whole New Sales Cloud,
A Whole New Way to Sell Krishna Bhagavan
Yelp
Sell Faster
Sell Smarter
Sell the Way You Want

26. Pipeline Management
Understand trends and take action
on any device
Team Management
Discover performance drivers to
enable successful coaching
Native to Sales Cloud
Access dashboards pre-populated
with Sales Cloud data
Sales Wave Analytics
Actionable analytics for Sales Cloud customers

27. Sales Best Practices
In-line guidance to close deals faster
Intelligent Content
Improve win rates with the right content
at the right time
Intuitive Design
Understand what action to take next
based on the opportunity stage
Turn every interaction into an
opportunity
Sales Path for Lightning
Introducing
NEW

28. Recommended Accounts (Pilot)
Prioritize accounts that look like
your top wins
Company Hierarchy (Beta)
Find whitespace through a complete
view of the corporate family
Prospecting Insights
Stay smart about your customers’
business
Data.com Prospector
New data and insights to help sales understand their customers
NEW

29. LIGHTNING DASHBOARDS & SALES WAVE
DEMO

30. A Whole New Sales Cloud,
A Whole New Way to Sell Anthony Vitalone
Sell Faster
Sell Smarter
Sell the Way You Want

31. Powerful
Automate any process with triggers
and actions
Easy
Intuitive visual UI for speedy
development
Extensible
Enhance all your programmatic
processes
Automate your business, faster
Lightning Process
Builder

32. Build Lightning Apps Faster
Intuitive, drag-and-drop canvas
Create Custom Experiences
Customize any page with clicks,
not code
Lightning App Builder
Create powerful, engaging apps

33. Standard Components
Customize with out-of-the-box features
Custom Components
Build apps and customizations once and
access anywhere
Partner Components
Access thousands of pre-integrated
components from the AppExchange
Customize & build apps faster than ever
Lightning Components

34. LIGHTNING APP BUILDER DEMO

35. A Whole New Sales Cloud,
A Whole New Way to Sell
Sell Faster
Sell Smarter
Sell the Way You Want

36. salesforce.com/trailhead
Trailhead for Lightning Experience
The fun, easy way to learn Salesforce fast

37. thank y u