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SK
HOP
EEPER
S Sales… tep-by-Step…
Introduction
As a sales person, a major point of focus (PoF) is to know and
understand the relevance of the product being sold, as well as its
benefit to the target customer; you should be able to demonstrate a
total knowledge of the product to easily convince and win the client.
03/05/2016
MARKETING & SALES
SALES TECHNIQUE
SALE PROCESS
03/05/2016
What is Sale?
The exchange of goods/ commodity for money…. The action of selling
something.
03/05/2016
Marketing & Sale
Sale
Marketing
Everything that you do to reach and
persuade prospects.
The height of successful business
lies with sales and marketing.
Everything that you do to close
the sale and get a signed
contract.
Grow your business by connecting with employees and customers at all times…
03/05/2016
Marketing
1.
Identifies appropriate
prospects
3.
Creates awareness of, and
emphasizes an appeal – a
differentiation factor – about
the firm
5.
Requests feedback from
clients on a regular basis
2.
Effectively communicates
image and capability of the
firm.
4.
Perfects Customer Service
6.
Marketing often necessitates
cultural changes at every level
in the firm.
03/05/2016
Sale
1.
Proactive seeking of
Prospects
3.
Effective acknowledgement
of the Prospect’s concern
5.
Following up and staying
in contact if deal is not
closed
2.
Interacting to qualify
prospects
4.
Closing the Sale – Getting the
deal
6.
Successful Sellers use active
listening skills and demonstrate
the ability to meet the prospects
needs by demonstrating
competence and confidence.
03/05/2016
2.
Qualify the
Lead
3.
Demonstrate
Value
4.
Guide
Prospects
Understanding
5.
Negotiate and
Close
1.
Build the
Relationship
Sales Process
A systematic, repeatable series of steps that
map out and track interaction with
prospects from their first point of
engagement with your business through to
a close.
03/05/2016
NEGOTIATE
&
CLOSE DEAL
Sales Technique
1.
Understand your
Market
3.
Overcome Objections
Focusing on customers’
needs enables you to
grab their attention – Sell
benefits, not features.
2.
Attract Customers
Understand potential
customer’s needs – Be
aware of their options.
The key to selling is to
get customers talking –
Give due considerations
to valid objections.
4.
Close Sale
Don't let any
sales negotiation be based
entirely on price. It denies
you opportunity to talk
about the benefits your
products/services can
provide.
03/05/2016

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Sales

  • 2. Introduction As a sales person, a major point of focus (PoF) is to know and understand the relevance of the product being sold, as well as its benefit to the target customer; you should be able to demonstrate a total knowledge of the product to easily convince and win the client. 03/05/2016
  • 3. MARKETING & SALES SALES TECHNIQUE SALE PROCESS 03/05/2016
  • 4. What is Sale? The exchange of goods/ commodity for money…. The action of selling something. 03/05/2016
  • 5. Marketing & Sale Sale Marketing Everything that you do to reach and persuade prospects. The height of successful business lies with sales and marketing. Everything that you do to close the sale and get a signed contract. Grow your business by connecting with employees and customers at all times… 03/05/2016
  • 6. Marketing 1. Identifies appropriate prospects 3. Creates awareness of, and emphasizes an appeal – a differentiation factor – about the firm 5. Requests feedback from clients on a regular basis 2. Effectively communicates image and capability of the firm. 4. Perfects Customer Service 6. Marketing often necessitates cultural changes at every level in the firm. 03/05/2016
  • 7. Sale 1. Proactive seeking of Prospects 3. Effective acknowledgement of the Prospect’s concern 5. Following up and staying in contact if deal is not closed 2. Interacting to qualify prospects 4. Closing the Sale – Getting the deal 6. Successful Sellers use active listening skills and demonstrate the ability to meet the prospects needs by demonstrating competence and confidence. 03/05/2016
  • 8. 2. Qualify the Lead 3. Demonstrate Value 4. Guide Prospects Understanding 5. Negotiate and Close 1. Build the Relationship Sales Process A systematic, repeatable series of steps that map out and track interaction with prospects from their first point of engagement with your business through to a close. 03/05/2016
  • 10. Sales Technique 1. Understand your Market 3. Overcome Objections Focusing on customers’ needs enables you to grab their attention – Sell benefits, not features. 2. Attract Customers Understand potential customer’s needs – Be aware of their options. The key to selling is to get customers talking – Give due considerations to valid objections. 4. Close Sale Don't let any sales negotiation be based entirely on price. It denies you opportunity to talk about the benefits your products/services can provide. 03/05/2016

Editor's Notes

  1. Talking Points: Here are the Office 365 products that we have today, you have seen the core products that we are offering. We have Office, we have Lync, we have SharePoint Online and we have Exchange Online, all of these are licensed under Office 365 currently. There are actually other products in the mix as well, and we will go into more details when we talk about customer segments, later in the presentation.