1. SAKSHI PATHAK
“SAKSHI KUNJ”
COURT ROAD, GIRITAL Email:wunderschonsakshi@gmail.com
KASHIPUR, UTTRAKHAND Mob #: 07406274262
OBJECTIVE:
To pursue a career in the field of translation and customer oriented process
and to be a part of a growing Organization, which believes in its employees,
values their contribution & gives them the opportunity to grow and expand
their knowledge.
To work in a challenging environment & to give vent to a radical thought
process.
To play an active role in team building activities.
Hard and sincere approaches to my work are my assets and I am willing to
use these for the progress of the company and myself.
WORK EXPERIENCE:
Worked with TE Connectivity as Senior German Associate – Order Management
(Sep 2013 – Dec 2016)
MAJOR RESPONSIBILITIES
• Responsible for leading & handling end to end activities of Order
Management for critical customers and major distributors.
• Responsible for communication on deliveries and ad hoc requests for
German customers. (Language dependency)
• Handling of critical transactions such as Orders and Change Orders that
were in German language.
• Single point of contact for German specific activities.
• To make sure the team targets and SLA’s are met regularly on a monthly
basis.
• Manage cases as per the aging in Sales Force Dot Com (CRM Tool)
• Manage support of e-commerce systems including on-line literature
requests, dispatching direct customer quote requests, completing quote
requests from indirect customers.
• Transcription and manual entry of customer purchase orders into SAP order
management system on a daily basis.
• Responsible for handling end to end Backlog management activities such as
unconfirmed Orders, Past Due Orders, Orders on a potential risk etc… for all
the distributors on daily and weekly basis.
• Working on Proactive Pull in of Sales Orders in order to meet customer
requests on daily and weekly basis.
• Working with supply chain and MRP controllers to ensure timely deliveries
to the customers.
• Forecast entry, Order acknowledgements, Order changes, Consignment
Orders are some of the transactions entered in SAP systems as part of the
daily tasks.
2. • Accuracy and timely completion of tasks were the major targets that were
measured every month
ACHIEVEMENTS
Received Meritorious Awards for a couple of months for highest
productivity and accuracy.
February 2013 to August 2013 with Axa Business services
• As German Translator in Axa Business services in Axa Assistance US team
MAJOR RESPONSIBILITIES
Handling claims sent by team in US
Responsible for translation of minimum 2800 words
Responsible for Documenting the Process
To translate and upload the claims
To manage Month End activities on a timely basis
To contact the clients for any Issues and resolve the same
ACHIEVEMENTS
Received Rising Star Award for accuracy and highest productivity.
Won rewards and recognition for being a fast learner and completing tasks on
time.
ACADEMIC QUALIFICATION:
• B2.2 attendance certificate in German language from Max Mueller Bhavan, New
Delhi
• Graduation from EIILM University Sikkim with I DIV (2012).
• Intermediate from C.B.S.E. board with I DIV (2009).
• High school from C.B.S.E. board with I DIV (2007).
COMPUTER SKILLS:
• SAP – PR2
• Order Management System
• MS-Office Tools (Excel , Word and Power point)
PERSONAL DETAILS:
Date of Birth: 06 /September /1992
