RESUME

Ramya Chandra A
Email: ramyachandraa@gmail.com No.16/52, Ground Floor Kupiah Street,
Mobile: 9566232078/044-42060979 West Mambalam, Chennai - 600033
Summary
Ramya chandra is a german language specialist who has qualified B2 Level certification and C1 level
course completion. She is a post-graduate and has above six years of experience in administration,
banking transfer agency and German language skills. She started her career with Research Academy
Cumulative Excellence as an Academic Administrator but later engaged herself as a German language
trainer for the same. She also committed to be a German language trainer with Live Wire School of
language. To excel her competency she joined Renault Nissan Technology & Business Centre as a
German Language specialist for Accounts Payable. Later she moved on to Societe Generale Global
Solution Centre as a Senior Process Executive German Linguist and working now as a Project
Management Associate.She has a great passion towards the German Language and has high level of
interest to be a team player. Being a credible and trust worthy person she gives perception towards
her job.
Objective
To achieve the highest echelon with professional growth and career advancement while
being resourceful and flexible to the organization.
German Language Qualifications
German Language Skill Set
 Excellence in reading, writing and speaking German Language.
 Proficient in German grammar.
 Creative training skills to corporate employees for German language
 Successful response rate with German clients on Accounts Payable queries
 Strong ability to translate and interpret German language to English and Tamil.
 Attended the conference at Goethe Institute conducted by German Delegates.
Relevant Computer Skills
 Operational knowledge in ERP – SAP(AP Module) and Citrix image workflow tool
 Operating systems: Windows’98, Windows 2000, Windows XP, Windows’07 and Vista
 Good working Exposure in MS Office applications, Internet browser and E-room
internal SharePoint.
 Financial Application Tools such as EXPAG and MFTA Application.
Certifictaion Institute %
Goethe Zertifikat Deutsch [C1] Goethe Institute, Max Mueller Bhavan Course
Completion
Goethe Zertifikat Deutsch [B2] Goethe Institute, Max Mueller Bhavan 62%
Goethe Zertifikat Deutsch [B1] Goethe Insitute, Max Mueller Bhavan 85.3%
Goethe Zertifikat A 2 [A2] Goethe Institute, Max Mueller Bhavan 66 %
Level I, II & III RACE Loyola, Chennai 75 %

Ramya Chandra A
 Bflux tool, Springer Nature cover design website, OST tool, SAP CRM and
Springer.com.
Academic Qualifications
Career Path
Company : Scientific Publishing services Pvt.Ltd.
Company Profile :
SPS is a full-service KPO partner offering services that cater to a broad spectrum of areas in
publishing, finance, accounting, marketing, and design requirements of its clients. SPS was
started in 1995 as a service provider to the STM (science, technology, and medicine) publishers
and continues to leverage its strengths in technology, production, and process management to
provide the best-of-breed solutions and services.
Related Work Experience:
Project Management Associate
(Nov’15 – Apr’16)
 Working in the Project Management Team in SPS for Springer German and English
language Books.
 Following up the Author contact, creating the Project proposal in Bflux tool, creating
the contract between the author and the respective Springer entity, sending
contracts to the editor or author, planning the project in flux, sending instructions to
author, monitoring and updating metadata in the Flux and requesting ISBN for
books.
 Requesting the cover in Springer Cover website, receiving the final manuscripts from
the author or editor.
SL.
NO
DEGREE BRANCH
YEAR OF
PASSING
NAME OF THE COLLEGE/
INSTITUTE
NAME OF
THE
UNIVERSITY
MERIT
1 M.sc Biotechnology 2009 Vel’s College of Science
University of
Madras
1st
Class
2 B.sc
Plant Biology and
Plant
Biotechnology
2007 Meenakshi College For Women
University of
Madras
1st
Class
3
H.S.C.
(XII)
2004
All Angels Matriculation Higher
Secondary School
State Board
1st
in
School
4 S.S.L.C 2002
All Angels Matriculation Higher
Secondary School
Matriculation
1st
in
School

Ramya Chandra A
 Managing the production workflow of multiple book throughout the life cycle.from
acceptance to publishing.
 Collaborated with the publishing community to meet schedules and facilitate smooth
workflow, ensuring timely/error-free publication.
 Resolved production-related errors/queries that are received from time to time.
 Maintained the turn-around time for accepted publication.
 Planned for timely delivery of publication for international conference/symposium.
 Ensured that the publication is in compliance with the publishers standards and
quality.
 Regular interactions with onsite counterparts and with the respective Authors or
editors to clarify doubts, exchange information and mail compositions in German
language.
 Reviewed the quality of work completed on a regular basis, to ensure that it meets
the project standards.
 Followed the timelines and deliver within service level agreements.
 Solved any project related queries and translation for the production teams.
Company : Societe Generale Global Solution Centre
Company Profile :
Societe Generale Global Solution Centre is part of the Societe Generale Group,France.
SGGSC is located at Chennai and Bangalore and provides development, maintenance and
support for many of the IT systems/processes used by the SG Group across the globe.
SGGSC plays a pivotal role in rollout and Support of applications/processes across the
globe. It is currently supporting the Fund Service Operations for the Societe Generale
Securities Services in Luxembourg.
Senior Process Executive
(May’14 – 18th
June’ 15)
 Daily transactions in German language for Fund Processing Services Department of
Transfer Agency Operations division.
 Transactions of client information, fund subscription, redemption, Switch and
Transfer for specific clients in German language.
 Regular interactions with onsite counterparts to clarify doubts, exchange information
and mail compositions in German language.
Three On-Site Transition Experience:
 Onsite Process transition from Native Speakers of German clients (June’14 to Jul’14)
 Production phase experience in Luxembourg office (Sep’14 to Oct’14)
 Final migration of process to India (Feb’15 to Mar’15)

Ramya Chandra A
Career Path
Company : Renault Nissan Tech & Business Ctr India Pvt. Ltd
Company Profile :
Renault Nissan Technology & Business Centre is a joint venture of both Renault and Nissan
Motor Companies. The unit is predominantly focused on Engineering and technical aspect of
the alliance though it does undertake the accounts and finance aspect of European regional
offices which includes the language competency requirement. The project of Nissan Europe
was incepted during Sep’09 with the scope of 8 Regional Business Units and 2 Factory units.
German Language Specialist - Vendor Service - Accounts Payable
(Oct’12 – Apr’14) – Reporting to Deputy Manager
 Handling supplier queries(email and calls) on Nissan accounts payable – Germany,
Austria and Switzerland
 Ensure satisfactory response to the supplier within the turnaround time
 Responsible for validation and clearing Daily Rejection of invoices
 Allocation of Disputed invoices within the team and review the movement and
frequency of follow up made with the site contact and suppliers.
 Issue resolution of internal and external dispute
 Timely response on Vendor Statement with accurate status and balance
confirmation.
 Half Yearly maintenance on database details with regard to Supplier details – VAT,
contact email id, communication address, phone and Bank details.
 Support Vendor Master on supplier communication for vendor setup requirements
 Support invoice processing team and other vendor service users on translation and
interpretation of German emails, calls, invoice descriptions and other documents.
 Processed invoices on requirement.
 Maintenance of Email and Call trackers
 Preparation of Daily Productivity report and updating the management information
system.
Achievements:
 Rising Star Award for 6 appreciations on Supplier issue resolution in a week and
maximum email resolution
 SPOT award for excellent customer feedback on timely response.
 Postive Peer to Peer feedback on team player and supportive behaviour

Ramya Chandra A
Career Path
Company : Research Academy Cumulative Excellence
Company Profile :
Research Academy Cumulative Excellence is a center and an enterprise which engages in
language related research and prepares learners for better career opportunities and
promotions within Indian and abroad.
Academic Administrator cum German Language Trainer
(Mar’10 – Jul’12) - Reporting to Director
 Recruit staff for foreign language and competitive examination
 Prepare time schedule for different language courses
 Schedule meetings for staff and director
 Schedule and conduct review meeting with students to understand the pulse.
 Prepare modules and materials for German Language training
 Counselling with candidates to nominate respective language course.
 Regular training of German Language at different intervals
 Preparation of certification after validation
 Maintain Petty Cash of the institute
Career Path
Company : Live Wire School of Languages
Company Profile :
LIVEWIRE SCHOOL OF LANGUAGE STUDY is a leading organization in the state in the field of
communication skills for effective language techniques to expatriates as well as locals.
Livewire seeks to improve the colloquial usage and pronunciation, so as to make them able
to communicate better, intelligibly and optimally.
German Language Trainer
(Apr’12 – Sep’12) – Reporting to Admin Director
 Preparing German Language training modules and materials
 Prepare time schedule for German Language trainings
 Regular training of German Language at different intervals

Ramya Chandra A
Personal Details:
Name : A Ramya Chandra
Father’s Name : M.Ananthan
Marital Status : Married
Sex : Female
Date of Birth : 28-04-1987
Nationality : Indian
Known Languages : Tamil,German & English
I hereby declare that all the above information is true to the best of my knowledge.
Place: Chennai RAMYACHANDRA. A
Date:

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