1. Name: Pattam Sai Shakti Patro
Address: 2644 Royal Vista Dr, Apt 201, Grand Rapids, MI-49534
Cell: +1 224-430-0562
Email: saishaktipatro@gmail.com
Linkedin: Sai shakti Patro
PROFESSIONAL PROFILE
 9.9 years of total work experience in information technology space and 6 years
of technical project lead experience.
 Expertise in Development, Testing & Support of Z/OS (Mainframes), COBOL, JCL, DB2,
IMS DB/DC, Easytrieve, CICS, File Aid, SORT, CHANGEMAN, ENDEVOR, VSAM,
Xpeditor, IBM Debug tool, BMC Remedy tool, HPQC, Microsoft Office suite, Visio
 Expertise in Quality Assurance testing (QA) and test manager role.
 In my role as Technology Lead/Technical Specialist, have participated in large
scale transformational programs in –
Banking and Capital markets:
o Enterprise money movement (Global Payment platform), Traveler’s
Cheques for our client American Express, USA.
o Back Office Support for a global credit and risk management company,
Dun and Bradstreet, USA.
Retail markets: Corporate finance support and maintenance, Project LiFT for
our client Meijer, USA.
 Expertise in SDLC 2.0 - Waterfall project executions and Agile Methodology
 Experienced in requirement gathering, Depicting Point-of Departure and Point-of-
Arrival, design, coding, testing, implementation, warranty support and production
support activities.
TECHNOLOGY & DOMAIN
Programming
Languages
Cobol, JCL , CICS, CA- Easytrieve, Jobtrac, Control-M and SQL
Database DB2, IMS DB/DC, IBM Enterprise DB2
Tools & Other
Utilities
BMC remedy, IBM debugger, Teradata SQL assistant, Microsoft Test
Manager, TFS, CA WA Workstation, IBM Data studio, File-aid, SPUFI, QMF,
File Manager, VSAM, Xpeditor, BMCADM , Quality Center (HPQC 11.5) ,
Abend aid, Sync sort, XCOM, NDM – Connect direct, Textpad
Configuration
Management
ChangeMan, Endevor
Operating OS/390, Z/OS, Windows , Linux (Shell Scripting)

2. Systems
EMPLOYMENT SUMMARY
HTC Global Services July 2015 – Present
3270 W Big Beaver Rd, Troy, MI, 48084
Current Role: Technical Consultant
Syntel INC - USA August 2014 – June 2015
525 E. Big Beaver Road, Suite 300, Troy, MI, 48083
Last Role: Technical Specialist
Infosys Ltd May 2007 – July 2014
6100, Tennyson Parkway, Suite 200, Plano, TX 75024
Last Role: Technical Analyst
PROJECT SUMMARY
Employer: HTC Global Services Employment Duration: July 2015 - till date
Client 1: Meijer, USA July 2015 - till date
Client Description: A regional American hypermarket chain in retail industry with its
corporate headquarters in Walker, Michigan. The company is credited with pioneering the
modern supercenter concept in 1962.
Project description:
Project 1: Legacy Development – Project LiFT Feb 2016 - till Date
Project LiFT is a strategic initiative that will set the foundation for Meijer by modernizing the
Financial & Indirect Procurement capabilities to support aggressive growth plans. The goal of
Project LiFT is to successfully replace existing Financial Reporting and Indirect Procurement
systems with SAP/Ariba. SAP/Ariba is a web-based end-to-end business software package that
will integrate all of the Financial and Indirect Procurement functions into a centralized system
The Project will ensure upgrade of the existing legacy systems to the industry standards and will
enable end users with a faster and efficient interface to ensure smooth operation of the

3. business.
Responsibilities:
• Responsibilities include working on Analysis, development and implementation of JCL,
COBOL-DB2, COBOL-CICS, Easytrieve programs through Endevor. Tools used - FTP,
SYNCSORT, VSAM, File Aid , Abend Aid, BMC remedy, IBM debugger, Teradata SQL
assistant, Microsoft Test Manager, TFS, CA WA Workstation, IBM Data studio, HPQC
• As technical consultant, understand business requirements and work on existing
application to do impact analysis and provide high level and detailed level design.
• Managing Onshore - Offshore Team and mentor new resources.
• Conduct client review and code walkthrough.
• Analysis, coding, testing, documentation and implementation of changes.
Project 2: Corporate finance support and maintenance July 2015 – Jan 2016
The corporate finance (MPRS) and vendor accounting (AP) system deals with inventory
management (like BOH counting, reporting, general ledger balancing etc.), vendor management
services (like invoices, billing, trade agreements, purchase orders, etc.)
The Project deals with supporting and maintaining Meijer IT finance Backoffice in AP system to
ensure proper vendor maintenance, claims processing, vendor charge back and debit
collection in MPRS system to manage accounting and sales, payroll, pharmacy and billings.
Responsibilities:
• Responsibilities include working on support, maintenance and implementation of JCL,
COBOL-DB2, COBOL-CICS, Easytrieve programs through Endevor. Tools used - FTP,
SYNCSORT, VSAM, File Aid , Abend Aid, BMC remedy, IBM debugger, Teradata SQL
assistant, Microsoft Test Manager, TFS, CA WA Workstation, IBM Data studio
• As technical consultant, understand business requirements, work on existing
production issue analysis and resolution. Bug fixes, enhancement and cost reduction
techniques implementation.
• On-Call support during off hours and regular business hours.
• Analysis, coding, testing, documentation and implementation of changes.
Employer: Syntel INC Employment Duration: Aug 2014 – June 2015
Client 1: American Express, USA Aug 2014 – June 2015
Client Description: An American multinational financial services corporation. The company is
best known for its credit card, charge card, and traveler's cheque businesses
Project description:

4. Project 1: CASMVS MF Modernization August 2014 – June 2015
The CASMVS system is a collection of 42 applications which deals with credit authorization from
the point of sale, risk and fraud detection and clearing of the payments (done through GPP) and
processing to the downstream systems like FTM (Financial transaction manager), ABLM
(Account balancing and ledgering) , IDN - AML ( Anti money laundering).
The Project is based on the concept of modernizing the mainframe batch processing into a new
platform which will enable low cost and efficient processing. At present 7.2 Million $ is spent
each year for processing of these batch jobs and in the proposed POA solution the cost will be
considerably reduced to 4.1 Million $ with minimal or no changes to the existing code base.
Responsibilities:
• Responsibilities include working on Tools QC 11.5, Mainframe Client Host, Microsoft
Office and Rally. Testing using - Unix Shell Scripting, FTP, Connect Direct (NDM),
XCOM, SYNCSORT, VSAM, File Aid , IMS DB, Abend Aid
• As Test Lead, understand high level business requirements and prepare test plan and
test cases for the Baseline in POD and SIT Testing based on the business needs.
• Preparation of high level test cases and review with clients for sign off.
• Creating Test JCLs for execution of the batch jobs.
• Execution of the batch jobs and identifying defects in POA system (SIT).
• Performing SIT, UAT Testing logging of the defects in Quality Center.
• Providing support during production release.
Client Description: An American multinational financial services corporation. The company
handles card sales through all touch points and online channels. It provides a standardized
infrastructure to process prospect data from vendors for US and non US markets. The card
products are classified as consumer, small business cards (IBIP) and Corporate. The primary
objective in this project is to accept, initiate and process payments.
Project description:
Project 1: Arrangement Manager (AM) Feb 2012- Aug 2014
The primary objective in this project is to accept, initiate and process payments:
it provides flexible payment method to Card members to pay via front-end systems like
internet using MYCA online screen, Customer Representatives using Credit Servicing
Platform (CSP), Pay by Voice Response (VR), Mobile and also via Checks commonly referred
as Pull payments and also via third party collection agents, bank etc. commonly referred as
the Push payments. Once the payment is cleared, the payments should be sent to corp. to
post to different downstream systems. Then following process is initiated-
Employer: Infosys Limited Employment Duration: May 2007 - Aug 2014
Client 1: American Express, USA July 2009 - Sep 2014

5. • Notify Payment Awareness (Open to Buy) system to update the card member’s
exposure
• Do the validation of the payment request and sends the response back to the Front-
ends
• It also consolidates all the payments made throughout the day and sends to
Payment Manager in multiple batches, which in turn sends to different banks for
clearing the same.
• Reconcile between Payments, Clearing and Statement feeds from different systems
• Reformat and Feed transaction and summary details to Account Receivables, Risk
and Accounting / Ledgering systems.
Responsibilities:
• Responsibilities include Design, Coding and Code review on Mainframe Client
Host, CA 11, Control-M, JOBTRAC, Xpeditor, BMC, QMF, SPUFI , FTP, Connect
Direct (NDM), XCOM, SYNCSORT, VSAM, File Aid , Abend Aid , IMS DB, DB2 V10
and Microsoft Office.
• Languages used JCL, COBOL.
• Coordinate with end to end and offshore teams for Project Deliverables.
• Providing warranty support during production release.
Project 2: User Access Certification Aug 2011- Feb 2012
Termination & Transfer
As part of the overall Identity Access Management process in compliance with regulatory
and compliance rules such as Sarbanes Oxley ( SOX), The User Termination process
ensures that all access is removed to the corp. systems and applications upon the
departure of an employee/contractor/vendor, rendering all their IDs inactive by removing
these ID’s immediately
The Leader Access Approval Process has been implemented to ensure any additions,
changes, or deletions of user data access a right which are provisioned, has been
approved by the user’s Leader or an authorized delegate
Responsibilities:
• Responsible for execution and validation of certification using Microsoft Office, IBM
Lotus notes DB, SQL, UAC tool.
• Work include Grant, Remove, Monitor Production Access to the Users
• To provide support to compliance team (PWC Audit report).
Project 3: GRPT (Wire Transfer) May 2010-July 2011

6. The combined work-streams for RIB Wire Payment Enhancements (WPE): AR Adjustment
Identification and GRPT Wire Identification Phase II will transfer Business functionality
currently processed on EZ-Scan, to a new compliant platform in alignment with the Payment
POA. It will include automating any manual functions that are currently non compliant to
corp. Policies (i.e. Screen Scraping, Manually releasing Fincap files through FIPAM).
Additionally, these initiatives will provide functionality to allow for customer manual
adjustments, changes to allocation files, reversals, and manual no good (NG) checks to meet
corp. Standards while allowing the Customer Care Professionals (CCP’s) to provide the same
level and quality of Customer Service currently in place.
Responsibilities:
• Responsibilities include Design, Coding and Code review on Mainframe Client
Host, CA 11, Control-M, JOBTRAC, Xpeditor, BMC, QMF, SPUFI , FTP, Connect
Direct (NDM), XCOM, SYNCSORT, VSAM, File Aid , Abend Aid , IMS DB, DB2 V10
and Microsoft Office.
• Performed product deployment, planning end to end implementation strategy,
onsite co-ordination, test support and debugging for system integration and user
acceptance testing phases & build/deployment into production.
Project 4: Traveler’s Cheque Application (SDM) May 2008-Apr 2010
Traveler’s cheque is one of the oldest and most successful products all over the world. The
TC application includes around 40 different systems which include sales, claims, paid,
reconciliation, report generations etc. All the transactions that happen with the TC, starting
from the point of sales to the money paid to the customer, the backend processing is done
through mainframe applications.
The primary objectives in this project are to:
• The Production Support Activities includes all Phases of SDLC (Software Development Life Cycle),
Performance Measurement, Process Improvement, Presentations, Demos and Knowledge
Transfer sessions.
• Technical Support and maintenance activities for Traveler’s cheque processing
• Deriving solution for process overhauling and cost cutting
• Automation of monitoring and reporting of the production issue
• Evaluating and reporting on client request for accounting and other compliance related activities.
Responsibilities:
• Responsibilities include Design, Coding and Code review on Mainframe Client
Host, CA 11, JOBTRAC, IMS DB/DC, Xpeditor, FTP, Connect Direct (NDM), XCOM,
SYNCSORT, VSAM, File Aid, Abend Aid and Microsoft Office.
• Played key role as liaison with client in problem solving, monitoring and resolution
for the production online and batch issues. Solved numerous complex technical

7. issues well within the Service Level Agreement (SLA) timings
• Demand management saves for existing processes to save cost and CPU time.
Client Description: An American public company that provides commercial data to
businesses on credit history, business-to-business sales and marketing, counterparty risk
exposure, supply chain management, lead scoring and social identity matching. The
company’s database contains information on more than 235 million companies across 200
countries worldwide.
Project description:
Project 1: Backoffice Support Sep 2007– May 2008
• The primary objective in this project is to provide Technical Support and maintenance
activities for card processing
• Deriving solution for application automation and cost cutting
• Automation of monitoring and reporting of the production issue
• Providing permanent fix, enhancement of the existing system
Responsibilities
• Responsibilities include Design, Coding and Code review on Mainframe Client
Host, Endeavor, CICS, DB2 V9, Xpeditor, FTP, Connect Direct (NDM), XCOM,
SYNCSORT, VSAM, File Aid , Abend Aid and Microsoft Office.
• Fine tuning existing software for better business performance
• Coordinating with vendor partners for benefiting business requests and present best
solution.
• Taking bottom-line responsibility from client raised request till delivery of code with
quality and efficiency.
EDUCATION
Education1: Bachelors of Technology
Sep 2003 - Apr 2007
Major: Electronics and Telecommunication engineering
Kalinga Institute of Industrial Technology
Bhubaneswar, Orissa, India
Education2: Higher Secondary School (10+2)
Jun 2000 - May 2002
Major: Science
Khallikote Jr. College
Client 2: Dun & Bradstreet Sep 2007– May 2008

8. Berhampur, Orissa, India
Education3: Secondary School (10th
)
Mar 1999 - Apr 2000
D.A.V Public School
Berhampur, Orissa, India
REFERENCES
Deepak Varma (HTC global services): 616-780-1842
Sukanta Garai (Infosys Ltd.): 512-514-3743
Prakash Vemula (Syntel Inc): 801-739-5781