1. PERSONAL DETAILS
Marital Status Married, 2 dependents Nationality Syrian Phone +966 502959205
Address Riyadh, Saudi Arabia D.O.B 01/01/1984 Email Tammam_1984@yahoo.com
PROFESSIONAL SUMMARY
o Overall 12+ years of professional experience in IT Business solutions, IT projects management, ERP systems (MS
Dynamics Ax 2012R3, SAP B1, Ascon, Netsoft, Al-Ameen) and IT infrastructure and Network technology.
o Strong hands on experience in Microsoft Dynamics AX 2012 R3 techno-functional knowledge and X++ development.
o Strength in ERP projects management with successful track record in leading complex ERP implementation projects
to on time and under budget completion. 5 full cycle implementations.
o Experience with IT projects scoping, planning, estimation, execution and implementation methodology, project
rollouts. Cost-driven, Value-driven.
o Breadth and depth of experience with several business areas e.g. Trade & logistics, inventory management, Retail,
Budgeting, Sales & marketing, GL, AP/AR, FA, product life cycle management, HR & payroll, planning, across many
industries, which is enabling to lead implementation of best practices and technology solutions.
o Developing operational, economic and financial reports, KPIs, insights across various business levels and
employ reporting software e.g. SSAS, SSRS, OLAP cubes, Tableau, PowerPivot, MS management reporter,
CR accompanied with a strong finance understanding.
o Extensive knowledge of database administration and development and DB tools e.g. MS SQL server
2008...2014 SSRS, SSAS, SSIS, and Oracle DB.
o Experience with IT technologies and products e.g. Windows Server 2012, Linux, UNIX, Sharepoint 2010.
o Experience with network services and products e.g. DHCP, DNS, Active directory, Hyper-v, ISA, print, ISA,
IIS, VPN, Remote Access, Wireshark.
o Staff and competency development experience with strong coaching and mentoring skills.
Tammam Al-saij
IT, MIS, ERP Projects
Resume

2. PROFESSIONAL EXPERIENCE
Al Safa Co. Ltd,
Position IT Director Job Role IT/MIS Period Aug 2008 to now
Address Riyadh, Saudi Arabia Co. Industry Retail/wholesale/ Construction/ manufacturing
Al-Safa is a highly diverse group working in many different verticals touching almost every Facet of
Trade and Business functions including Retail 400+ POS, wholesale, telecom, manufacturing,
production, construction, Medical drugs. I have been Responsible for all aspects of information and
technology and providing an expert level of skills & knowledge in the evaluation, development, testing
and delivery of business solutions, business process developments, business analysis and gap
analysis, Business reports, KPIs besides the information technology support services.
o Achievements
 Continuous Business process and procedure review besides aligning ERP system with business
requirements. Developing business KPIs for various business areas/activities as required.
 Continuous maintaining and development for IT infrastructure, data security, DB administration.
 Y2016, reports customization and development on OLAP cubes, SSRS, queries, forms, management
reporter for MS Dynamics Ax 2012R3, Ax troubleshooting and optimization.
 Y2016, Oversight full implementation of MS Dynamics Ax 2012R3 for affiliate retail company Aqd
Aletr.
 Y2015, Successful full implementation project for Dynamics Ax 2012R3, for Cosmetic and body care
division 200+ stores and 500+ users. (Retail, Finance, T&L, HR&Payroll), 50% lesser project budget.
 Y2014, successful Upgrade for IT infrastructure (virtualization for 10 servers, Cisco routers and
switches, Avaya call center, VPN, Operating systems Win 8.1, network integration).
 Y2014, Archiving system implementation for legal department.
 Y2013, successful implementation of Al-Ameen system for Emaar Steel Co.
 Y2013, successful implementation of Al-Ameen system for the Pole factory Co.
 Y2013, WH management work process optimization, creating add-on applications to close some
business gaps and integration with ERP system.
 Y2012, successful implementation of Al-Ameen system for Yaleen Construction Co.
 Y2012, HR workflow platform project on Sharepoint 2010.
 Y2012, Stock movement, item request and inventory Auto replenishment platform on Sharepoint.
 Y2011, Website and E-commerce project for cosmetic division – body care products.
 Y2011, Successful ERP project implementation (Ascon – Oracle 10g DB based system) for 25
pharmacies, pharmaceutical wholesale WH, Medical supplies, 100+ users.
 Y2010, Al-Ameen system development services for UAE HO office and 40+ POS.
 Y2010, Connect remote branches on one WAN network and setup all required network services.
 Y2009, network development and VPN project to allow secured access for 500+ users to HO
servers. SQL server data replication for 400+ POSs.
 Y2009, Successful ERP project implementation (Netsoft ERP – SQL server based system) for five
cosmetic brands, 400+ POSs, 750+ users.

3. Al Arfaj Co.,
Position Head of IT Job Role IT/MIS Period Aug 2004 to July 2008
Address Dammam, Saudi Arabia Co. Industry Retail/ furnishing/ Construction/ manufacturing
The company owns business in many industries and sectors (constructions, real estate, furniture,
textures…), I was responsible on all IT aspects.
 Research, design, and implement the appropriate technologies to support and improve
corporate communications, access to information, and end-user productivity.
 Leading IT technical support for network, Database, accounting system (Al-Ameen).
 Servers and network administration, maintaining, break and fix hardware within PC and LAN
network.
 Complete domain user management over distributed point of sales, branches and furniture
factories.
 Maintaining all backup, system recovery, drives, Anti-virus and other maintenance tools.
 Installing and managing servers in dedicated roles (e.g. DC, printing server, ISA server, SQL
database server, Symantec antivirus server, WSUS server, Terminal server, DHCP, DNS,
WINS, IIS servers… ) and making daily monitoring for network devices and infrastructure.
 Business solutions and reports escalated to the management.
NSD – Network systems development Co.,
Position Technical engineer Job Role IT/Networking Period Feb 2003 to Aug 2004
Address Khobar, Saudi Arabia Co. Industry IT
NSD Co. delivers a wide-range of IT products, services & solutions e.g. Hardware &
Infrastructure solution, Networking Solutions, Data and Network Center Management,
Software Solutions.
 IT infrastructure design, plan, implement, administer and support (Active directory, Data
Backup recovery, DHCP, DNS, WINS, ISA, etc…) Provide second and third level support
and IT services to clients.
 Administer and plan network (LAN, WAN, WI-FI, VPN) and tune network bandwidth
 Control system’s backup & recovery.
 Support & troubleshoot users, and manage privileges & permissions.
 Protect IT System from viruses, hacking, and spywares.
 Administer, and tune databases (SQL Server).
 Oversee installed hardware and software inventory.
 Clients database development and administration.
 Develop add-on applications as required by clients.
ACADEMIC CERTIFICATES
BSc in Info technology and Computer (3.44 out of 4) Aug 2008 AOU, Riyadh, SA
Diploma of Computer science (90%) Apr 2004 JICC, Dammam, SA

4. PROFESSIONAL CERTIFICATES
ITIL Foundation (Grade 93%) Self-study
OCA - Oracle Certified Associate New Horizon inst., Riyadh, SA
OCP - Oracle Certified Professional New Horizon inst., Riyadh, SA
MCSE - Microsoft Certified systems Engineer Al-Alamiah Inst, Dammam, SA
MCDBA - Microsoft Certified Database Administrator Al-Alamiah Inst, Dammam, SA
MCSA - Microsoft Certified Systems Administrator Al-Alamiah Inst, Dammam, SA
MCP – Microsoft Certified Professional Al-Alamiah Inst, Dammam, SA
SKILLS
IT skills Business skills
MS SQL server 2000, 2005, 2008
Administration, Development and
reporting service
Advanced skills
Designing IT strategies, business analysis
and gap analysis.
Advanced Skills
Sharepoint 2010 Administration Moderate skills Finance & accounting understanding Advanced Skills
Projects Management
Methodologies
Advanced skills
ERP business consultancy and
implementation (trade, retail, finance and
HR&Payroll)
Advanced Skills
MS windows server 2003, 2008 Advanced skills
Business KPIs, dashboard, scorecards
reporting - establish and implement
Advanced Skills
MS Dynamics Ax 2012 X++
Development
Moderate skills
Manage SLA and monitor Qos provided by
IT suppliers/vendors.
Advanced Skills
Oracle 11g Administration & Dev Moderate skills Knowledge of FMCG & retail business. Advanced Skills
Crystal report Advanced skills
Budget, ROI analysis and resources
management
Advanced Skills
ERP techno-functional
management
 Netsoft ERP
 Al-Ameen accounting
 Microsoft Dynamics Ax 2012
Advanced Skills
Business decision making and decision
support, business optimization and
process re-engineering
Advanced Skills
Data center management, IT
infrastructure design &
implementation
Advanced Skills Integrate IT with business planning Advanced Skills
Tendering, systems evaluations
and selections
Advanced Skills
IT governance and service
management
Advanced Skills

5. Language skills
Arabic Mother tongue
English Advanced skillset
References:
Available upon request