How to Integrate Social Media
Agenda
Agenda

Social
media
overview
Why
it
ma2ers
Social
media
for
marke6ng
Social
media
measurement
Protec6ng
yourself
Is Social Media a Fad?
What Social Media Is
What Social Media Is

About
the
user
Engagement
A
locator
A
channel
for
change
What Social Media Isn’t
What Social Media Isn’t
A
silver
bullet


Free

A
fad

Complex

Much
different
from
how
you

communicate
now
Some of the Major Platforms
Some of the Major Platforms
Blogs by the Numbers
Blogs by the Numbers

  126
million
(BlogPulse)
 
72%
of
self‐employed
bloggers
blog
to
a2ract
business
 
Self‐expression
is
the
biggest
mo6vator
for
blogging
at
71%
 
63%
surveyed
said
blogging
increased
engagement
Facebook by the Numbers

  More
than
750
million
ac6ve
users
 
Ac6ve
user
is
connected
to
80
community
pages,
groups,
events
 
People
spend
700
billion
minutes
a
month
on
Facebook
 
Average
user
has
130
friends
 
Average
user
creates
90
pieces
of
content
monthly
Twitter by the Numbers

 200
million
Tweets
daily

1
million
registered
Twi2er
apps

460,000
new
accounts/day

182
percent
increase
in
number
of
mobile
users
in
the
past
year
LinkedIn by the Numbers

 More
than
120
million
members

Nearly
2
billion
people
searches
in
2010

A
new
member
joins
every
second

Users
look
for
expert
advice

Useful
for
crea6ng
and
collabora6ng
YouTube by the Numbers

People
watch
2
billion
videos
daily
Hundreds
of
thousands
of
videos
uploaded
each
day
35
hours
of
video
uploaded
every
minute
Average
user
age
range
is
18‐55
Second‐largest
search
engine
Foursquare by the Numbers

More
than
10
million
users
globally
More
than
3
million
daily
check‐ins
More
than
500,000
businesses
using
the
Merchant
PlaZorm
It
is
a
mobile
applica6on
Gowalla,
Facebook
Places
are
compe6tors
Why Social Media Matters
Paid Space
Owned Space
Owned Space
Owned Space
Owned Space
Earned Space
Earned Space
Earned Space
Earned Space
Why Social Media Matters
The Value of Linking
Social Media ROI
Social Media ROI
Social Media ROI
Social Media ROI
Social Media ROI
Social Media ROI for You

 Define
clear
goals
(men6ons,
sales
leads,
engagement,
followers,
fans)


Social
media
product
suites

Make
the
data
usable

Metric
tools

Sen6ment
analysis
Protecting Yourself
Social Media Challenges
Social Media Challenges

 Cell
phone
Paparazzi

YouTube
filmmakers

Blogger
reviews

Digital
informa6on
is
forever

Web
publishing
is
instant
Social Media Solutions
Social Media Solutions

 Claim
your
social
space

Occupy
that
space

Designate
roles

Create
a
policy

Enforce
that
policy

Nurture
that
space
Managing / Posting
Managing / Posting

Posts
align
with
the
company’s
current
communica6ons
plaZorm(s)


Communica6on
via
social
media
should
be
consistent

All
posts
should
follow
social
media
policy
Follow
channel‐specific
guidelines
for
pos6ng
Getting Started
Getting Started
Get
comfortable
with
the
plaZorms
Experiment
with
the
tools
Develop
a
social
media
policy
Establish
a
social
media
team
Set
roles
&
goals
Execute
and
maintain
your
strategy
Questions for Now?
Questions for Now?
The Next Big Thing?
The Next Big Thing?
Amazing Growth
Amazing Growth
The King of Search
The King of Search
Not So with Social
Not So with Social
Not So with Social
Not So with Social
Not So with Social
Why Google+ is Different
Why Google+ is Different


Edit your updates
Circles are user-friendly
Hangouts
It’s a clean slate
Why Google+ is Different


Edit your updates
Circles are user-friendly
Hangouts
It’s a clean slate
Problems with Google+
Problems with Google+


Not a habit
“Another” social network?
Previous social media fails
No business accounts
Why Google+ Matters
Why Google+ Matters

+1 beats “like” in search
Businesses will HAVE to be here
Strong bond between search and social
Direct tie to Google Analytics
A reason to use Google Chrome
Easy mobile sharing
More Questions?
More Questions?

SAChamberSM presentation