Olu Michaels has over 15 years of experience as a senior consultant and project manager with expertise in SAP solutions including Solution Manager, ECC, and NetWeaver. He has a proven track record of successfully managing SAP implementations, upgrades, and technology improvement projects. His core competencies include resource management, project management, quality control, change management, and strategic planning.

1. OLU MICHAELS
17 Brookhollow Circle • Melissa, TX 75454 • Phone: (469) 855-1162
E-Mail: olu008@yahoo.com
SENIOR CONSULTANT • PROJECT MANAGER
Versatile, results-oriented business technology leader with demonstrated success in information technology, project
leadership, and systems implementation. Proven ability to improve processes, maximize productivity, and introduce
system efficiencies. Expertise in overseeing technology improvement initiatives and aligning information services with
business goals. Skilled in effective leadership with focus on total organizational coordination to manage resources,
provide innovative concepts and ideas, develop high performing teams, and oversee staff. Core Competencies:
• Resource Management • Business Transformation Solutions • Quality Control
• Technology Deployment • Project Management Life Cycle • Business Continuity
• Research and Analysis • Customer Relationship Management • Staff Leadership
• Change Management • Strategic and Tactical Planning • Problem Resolution
PROFESSIONAL EXPERIENCE
PepsiCo Inc, Plano, Texas Sept 2009 – Date
Solution manager Architect
Co-coordinating with the developers to design architecture to monitor Pepsi’s legacy system by leveraging solution
manager. Identifying key business processes in the middleware, Warehouse management systems (WMS), Enterprise
transportation management (ETM).
• Creating Global template for solutions,understanding the roadmaps for projects.
• Understanding of SAP solution manager best practices. Explain complex architectural design with team
members
• Developed the requirements for test cases used for unit and system testing as well as User acceptance testing
(UAT) using HP quality tool for testing tool.
• Coordinating the solution manager service desk and HP service desk design sessions,,
• Identifying fields that would be used for field mapping SAP composite environment (CE) integration with
solution manager for workflow purposes.
• Developed in-depth monitoring for IDOcs by implementing End-to-end monitoring(E2E)
• Integration of solution manager with 3rd party tools,HP quality center,HP service desk.
• Identifying core business needs for client and liasing with team members.
ACS Systech Integrators, AMS, Dallas, TX,Exelixis Jan 2008 – Sept
Senior SAP Solution Manager& Basis Consultant
Hired to upgrade SAP landscape Oracle 8 to Oracle 9i (9.2.0.4) and R/3 Enterprise 4.7 with emphasis on mySAP
Public Sector Positioning and Budget Control; implemented Test Data Migration Server. Served as Project Lead on
new installation of SAP Netweaver04 and Solution Manager 7.0. Defined change request management (CHARM)
security roles; activated reporting tool and real time reporting across solution platforms. Initiated cross system object
locking, maintenance optimizer, and creation of business partners Solution Manager Diagnostics. Defined threshold
with Wily Introscope and installed Wily agents on satellite system. Performed root cause analysis to isolate
components. Set up the service desk and support, remote functional control, system, performance, business, and
process monitoring. Create normal and urgent corrections,installing IBASE,,activating the tasklist Trained basis team
and company’s off site consultants on monitoring practices. Upgrade ECC 6.0 to Enhancement pack 4, knowledge
transfer to the basis team.Writing technical documentation for the team.
 Developed and implemented End-to-end diagnostics (E2E) and Aggregate Server Access Protocol (ASAP).
 Established business partners and installed Ibase for satellite system, organizational unit, and third party
helpdesk-remedy; implemented rules to route support messages.

2.  Performed SAP BASIS administration, including transport change requests between clients/systems, ECC 5.0
upgrades from R/3 4.6, and SAP ECC 6.0 modules.
 Configured Solution Manager 7.0 for multiple SAP basis performance monitoring, Enterprise Portal 7.0, SAP.
 Implemented Process Integration (PI) and System Landscape Directory WAS 6.40; set up early watch alerts
and created logical components.
 Set up transport management system,CTS+ and APO upgrade to 5.0; implemented service level agreements.
SAP America – Project with First California Financial Service Corp,Navy,Memphsis Tennessee
Cox media,Atlanta,Pepsico Plano,texas,British Petroleum,Houston,Texas 2004 – 2008
SAP Solution Manager & Basis Consultant
Served as Project Lead on solution manager life cycles and new installation of Solution Manager. Upgraded Solution
Manager 3.2 to 4.0, ABAP, and JAVA programming. Oversaw SAP implementation and upgrade of NetWeaver04
ramp-up products, ECC 5.0 upgrade from R/3 4.6, and SAP ERP modules. Upgraded APO 4.0 to 5.0 Support Solution
Manager 3.2; configured for multiple SAP basis performance monitoring and SAP security administration for all
landscapes, including user creation, change, and management. Set up business monitoring process and trusted RFC.
Monitored top ten transaction codes to ensure proactive process. Planned, scheduled, and reported for all solution
manager projects. Directed technology team of onsite administrators, off site consultants, and developers. Setting up
Change request management, defining security roles for charm roles, activating workcenters.Creating implementation
and maintenance projects, activating tasklist.Installing IBase for satellite system and setting up transport management
systems.
 Enhanced application programs and client user authorizations; performed operator timekeeping applications
support, handled tapes, analyzed data errors, and assisted in corrections.
 Provided system operations support, including interpreting program and system error messages; performed
SAP administration, including transport change requests between clients and systems.
 Migrated SAP systems on NT platform and system manager for servers and network hardware.
Telvista Outsourcing, Inc. 2001 – 2004
Systems Analyst
Conducted SAP BASIS administration, including transport change requests between clients and systems, frequent
plug-in/add-on application on multiple SAP NetWeaver04 components. Performed extensive SAP basis Single Sign-
On (SSO) configuration/troubleshooting among different SAP NetWeaver04 components such as Solution Manager
3.2 to WAS, R/3. Configured CUA using Profile Generator to create roles and assign roles to users. Installed and
troubleshot SAP R/3, WAS, Enterprise Portal 6.0, BW3.5, and XI3.0. Configured and troubleshot ALE connections
among different components creation, user creation, capacity planning, performance monitoring, and file system
backup. Used client import/export to transfer user master data and iPlanet to maintain users for SAP Enterprise Portal.
 Actively participated in the implementation of NetWeaver04 components for Enterprise Portal 6.0 and J2EE.
 Conducted formal training on the security administration for Enterprise Portal 6.0.
 Ensured security on Internet and R/3 logon.
Computer Generated Solutions 2000 – 2001
Client and Technical Systems Analyst
Performed SAP BASIS administration, including transport change requests between clients and systems, ECC 5.0
upgrades from R/3 4.6, and mysap ERP modules. Upgraded from R/3 Enterprise 4.7 with emphasis on mySAP Public
Sector PBC Positioning and Budget Control. Set up wireless accounts for remote help desk in offices nationwide.
Implemented SSO; created Iviews and transaction logs. Configured wireless 802.11 cards, email, and technical
project. Troubleshot printer connectivity problems and assessed customers’ networked applications.
 Implemented advanced networking technologies and developed Microsoft based network infrastructures.
 Migrated AS400 systems on different platforms, including Windows NT.

3.  Developed and implemented SAP 3.1H on a 5-database; upgraded to 4.0B on Windows platform.
 Implemented and tested extensive database backup and recovery procedures.
UNISYS 1996 – 1999
Client Support NS Systems Analyst
Performed maintenance on PCs and peripherals, software installations, and operating systems configurations.
Provided site and field support service for 3,000 users; supported wide variety of hardware and software. Administered
systems using Royal Blue call logging system, including tracking, chasing, and escalation. Disabled/enabled TCP/IP
protocol and input IP information. Created printer connections, Lotus cc: Mail profiles, and user accounts. Troubleshot
printing problems and remapped lost network drives.
 Successfully completed rollout of Windows NT 4 and Win 95; resolved network connectivity problems in multi-
platform environment.
EDUCATION & TRAINING
SAP Enterprise Portal (EP6.0), SAP NW04
ADM200 – Solution Manager / Java Administration Training
Microsoft Certified Systems Engineer (MCSE)
Degree in Computer Information Systems
University of East London, 1998