1. AYMAN ABDULLAH RAYYAN
Contact: +966 50 0087962 | Email: aymanrayyan@yahoo.com
IT INFRASTRUCTURE IMPLEMENTATION AND MANAGEMENT PROFESSIONAL
Experience: Over 19 years
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Certification: IBM pSeries Enterprise Technical Support, AIX 5L pSeries System Support, Backup and System Recovery, ISO9000:1
Lead Audit
Core Competencies: Projects and Operation Management, Pre-Sales, Project Delivery Management, IT Infrastructure
Support & Services Management, Solution Design, Capacity Planning, Requirement Architecture, Manpower Planning,
Technical and Business Report Preparation, Interruption and Maintenance Outage Preparation, SLA and OLA Adherence
PROFILE SUMMARY
 Proven experience in installing, configuring and troubleshooting Unix (HP-UX/AIX) /Linux (RedHat/SUSE) systems with
HA and DR for Oracle, SAP, HANA and Security products.
 Ability to identify and deal with mission critical client’s needs by translating them into appropriate technical solutions.
 Transformational leader with deep experience and understanding of technology, cross-functional team management and
organizational dynamics of a company.
 Exceptional analytical and problem-solving skills, calm and composed in dealing with and resolving conflicting and
competing demands.
 Deftness in monitoring delivery of high-quality customer experience, elevating customer satisfaction, while adhering to
standards and ITILbest practices and methodologies.
 Experience in participating in the Evaluate committee of the vendor solutions and proposals (RFPs), design a scorecard
for evaluation process of the specific project scope of job, and write up of technical part of RFP.
 Expertise in leading the Quality Management System (ISO9000:1) implementation and certification in Infrastructure
department.
Technical Expertise
 Management Solution software as HP CSM, HP SIM, HP IRS,HP Capacity Advisor, HP WLM, HP Storage Essential.
 Expertise on IT Enterprise and complex Infra-structure environment through Support and Services management;
involving into Clouding Systems, High End Servers (HP and IBM), Storage Solutions, Clustering Services (HP SG,IBM
HACMP, Tru64 Unix TruCluster), SAN Switches, database & application.
 Knowledge on Enterprise solution of IBM, HP, EMC and other technologies vendors in terms of management, design,
installation, implementation and configuration.
 Exclusive expertise on various flavours of UNIX, including HP-UX, AIX, Solaris, Tru64, SCO-UNIX, providing professional
services and support.
 Upgrading SAP systems (ECC, ESS, SCP, BI, PI,SCM, EM, SRM and IDM) from infrastructure side.
 Computing Design, implement and support new systems on Superdome I vPar technology. (Upgrade the hardware and
installing the OS on vPar platform).
 Design, implement and support many IBM pSeries system and solution, consist of standalone and cluster servers, HMC
and LPARs technology.
 Integrate the SAP module with HP-UX Service Guard (SG) HA solution through Service Guard SAP Extension (SGeSAP) for
some SAP modules.
 Evaluate the implement the security recommendation for Unix OS.
 Participate inmany assignment to evaluate new products for environments such as server technology, HA and DR systems,
storage solution, backup and recovery products, monitoring and auditing tools.
 Manage the services monthly outages of systems engineering department (Windows and Unix systems with their services)
 Establish the base line for pServse and AIX customer for STS, and manage the Pre-Sales and Post Sales activities.
PROJECT UNDERTAKEN
 SAP for HANA project: Managing the Infrastructure part (architect and design, evaluation, implementation, handover and
operation).
 SCM and SAP HANA Live modules.
 Technology Refreshment project for SAP ERP solution (this project called internally as Fanar+ project): Managing the
Infrastructure part (architect and design, evaluation, implementation, handover and operation).
 Standardized SABIC ERP solution globally as SAP ERP, and consolidated all solutions in MEA/KSA data centres.
 Upgrade project of SAP ERP solution from IBMto HP (infrastructure).
 Infrastructure Technology Refresh projects covering Unix/Linux environment: Migrate from IBMtoHPE high-end solution.
(servers, Storage, Backup and Recovery, HA and DR for Oracle and SAP)
 Multi projects of upgrading Oracle DB from infrastructure side.

2. WORK EXPERIENCE
SABIC - Saudi Business Machine SBM, Al-Jubail, KSA
UNIX Infrastructure Team Lead Since Aug 2006
Significant Highlights:
 Holds merit of leading and managing the UNIX Infrastructure team to provide on-site and 24x7.
 Led the Infrastructure design and architectural efforts from computing, high availability and disaster recovery side for
Unix/Linux platform and environment for all related SAP projects and systems.
 Successfully delivered all the services related to UNIX and SAP infrastructure environment.
 Managed the installation, configuration, upgrade and support of HP-UX (Superdome 1 & 2, BLD890i, BLD 870i and Cloud
Matrix) with nPar, vPar and HPVM HP-UX platform.
Key Responsibilities:
 Developing a project plan in order to execute. Executing the tasks as defined in the project plan in order to achieve the
project goals
 Measuring project performance using appropriate tools and techniques in order to monitor the progress of the project,
identifying and quantifying any variances and performing any required corrective actions
 Managing changes to the project scope, project schedule, and project costs using appropriate verification techniques in
order to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change
management plan and facilitate customer acceptance.
 Ensuring a common understanding by setting expectations in accordance with the project plan in order to align the
stakeholders and team members.
 Implementing the approved actions and workarounds required to mitigate project risk events in order to minimize the
impact of the risks on the project
 Managing resource allocation proactively by ensuring that appropriate resources and tools are assigned to the tasks
according to the project plan in order to execute the planned tasks successfully
 Handling and setting the goals for the team members. Monitoring team changes and helping in assigning the right
resource.
 Extending adequate support to the HA and DR of our production environment through Service Guard, Metero-Cluster
and Continental Cluster.
Mideast Data Systems (MDS), Abu Dhabi, UAE
Sr. System Engineer Dec 2005 to Jul 2006
Significant Highlights:
 Actively participated in two major projects in UAE and KSA for IT Infra structure implementation.
 Successfully managed implementation, configuration & Support of EMC Clarion CX series Storage, EMC Disk Library and
EMC SAN Switches.
 Displayed excellence in implementing DR initiatives in terms of Legato Networker Backup & Recovery software (client,
storage node & server) and Legato Networker Modules (Exchange, SQL).
 Implemented, configured & supported ADIC Tape Library.
Key Responsibilities:
 Configured, installed, and managed data backups for applications and systems. Ensured that restore procedures are
configured and tested.
 Coordinated problem analysis of server software and hardware problems, found resolution of server and storage related
software problems, administered security and backup procedures for servers.
 Reviewed the system administration policies and procedures to ensure right application settings and accurate
documentations.
 Acted as an escalation point for all system issues. Conducted root-cause analysis for any issues escalated on the server.
 Carried out regular checks on the status of servers, storage, and tape libraries from a hardware and software standpoint.
EARLY CAREER
IBM 1st Tier Business Partner, Specialized Technical Services (STS), Jordan
Sr. IBM Senior System Engineer May 2003 to Nov 2005
Dana Information Systems, Jordan
Sr. System Engineer Sep 1999 to May 2003
Jordan Data Systems (JDS), Jordan
Technical Support Aug 1997 to Sep 1999

3. EDUCATION
 MBA from OUM. (2011 to 2013)
 BSc. of Electrical Engineering - Communication & Electronics, from Al-Isra University, Amman-Jordan (1992 to 1997)
 Project Management Training and Certification Program (PMP) (Dec 2014, and preparing for the PMP certificate exam)
Certification and Training:
 Project Management Training and Certification Program (PMP)
 ITIL Foundation
 HP Cloud Matrix - Infrastructure Orchestration Solution.
 HP Virtual Connect
 HP Blade Systems
 HP Integrity Superdome I and Superdome II Systems
 HP Service Guard Cluster
 HP Metro and Intercontinental Cluster
 HP-UX Administration
 RHEL Admin I and II training courses
 HP Storage Essential SW
 HP System Insight Manager SW
 IBM certified expert - IBM pSeries Enterprise Technical Support
 IBM certified specialist - AIX 5L pSeries system support
 IBM AIX 5L Installation, Backup and System Recovery certification
 HP on MC/Service Guard, Partition Management
 HP-UX Admin II, Trouble-shooting and Network & System Administration
 HP Storage Data Protector 6 Software Fundamentals. (2008)
 IBM pSeries 690 & 670 HW Service Training at Atlanta, GA (USA – IBM Training Centre)
 IBM on IBM Tivoli Storage Manager 5.2 Implementation
 IBM Tivoli Storage Manager 5.2 Total Integration Training course (Jordan 2005, One Week)
 EMC Software & Hardware for Storage Solutions
 TruCluster Tru64 UNIX Production Server Management & Configuration
 Sun Solaris administration
 Microsoft Windows2000 Network Environment
 Oracle 9i DBA Fundamentals
Technical Skills:
 Operating Systems: AIX, HP-UX, SCO-UNIX, Tru64, Solaris
 Hardware: HP Superdome 1 and 2, HP Blade Integrity, HP XP2400, XP9500, IBM POWER systems (P7, P6, P5 and pSeries),
IBM ESS 800, IBMDS400 storages
 Clouding and Virtualization environment for UNIX platforms, especially HP Matrix Operation Environment for HP-UX.
 Supporting Databases and Applications; Oracle and SAP (many SAP modules), from infrastructure design and
implementation and support sides
 Storage Tools: IBM Storage Manager, IBM ESS800, IBM DS & FastT storage, HP StorageWork EVA, EMC Clarion CX series,
EMC Disk Library, SAN Switches, ADIC Tape Library
 Clustering Tools: HP SG, HP SGeSAP, HP MetroCluster, HP Continental Cluster, HP CA for storage solution, IBM HACMP,
PSSP, Cluster1600, SP2 switch
 Backup and recovery Tools: HP Data Protector, IBMTSM & EMC Legato Networker Backup & Recovery
PERSONAL DETAILS
Date of Birth: 17th Apr 1974
Language Known: Arabic and English