1. Ronald Thomson Resumé
ron99.thomson@sympatico.ca : 613-843-7771
PROFILE
 Technically oriented individual with excellent research and analytical skills; able
to communicate complex concepts to a variety of audiences
 Valid Secret Security Clearance (Expires: 2019/08/24)
 Language: English – written and verbal
 Experienced in structured and unstructured FrameMaker
 Worked on migrating the e-AIP into the FrameAPS template
 Proficient in PowerPoint, Excel and Photoshop
 Expert in Microsoft Word – styles, formatting, templates and publishing
 Technical Writing Certificate
 Experienced in document management, development, formatting and
proofreading
 Team player, customer oriented with experience in government offices and
assisting the public
 Experience maintaining project cycle activities, monitoring project status,
compiling, filing and distributing documentation and regulatory information
 Collaborated with colleague in planning, writing and testing sections of a user
manual for new Algonquin students
 Produced a user manual and prepared a tutorial for school projects
 Produced and presented PowerPoint presentations of proposal and research
papers
 Developed web sites using Adobe Dreamweaver and RoboHelpHTML programs
 Performed technical editing of engineering student reports
CAREER HISTORY
Feb 2011 – present Iogen Corporation, Ottawa
Document Specialist
Oct 2010 – Jan 2011 Canada Revenue Agency
Nov 2009 – Jan 2010 Documentation Technician
Feb – Apr 2010 Foreign Affairs & International Trade Canada
Document Developer
March – Nov 2008 NAV CANADA
Desktop Publisher
April – May 2007 Fortinet Canada Inc.
Technical Writer
Dec 2005 – Jan 2006 Elections Canada
Remuneration Agent
1996 – 2005 Intermap Technologies Inc.
Senior 3D Radar Data Editor and Quality Control Technician
1981 – 1995 IMc Photographic Services Ltd
(Formerly McElhanney Mapping Ltd.)
Photo Lab Technician
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2. Ronald Thomson 613-843-7771 ron99.thomson@sympatico.ca
SELECTED ASSIGNMENTS
1. NAV CANADA
Role: Desktop Publisher
Project: Convert the Canadian Aviation Information Package (AIP) documentation from MS Word
to the FrameAPS structured FrameMaker template and HTML
Tasks Performed:
 Migrated MS Word documents to FrameAPS template in structured
FrameMaker
 Inserted graphics and tables into the e-AIP
 Developed styles with team members
 Prepared internal user guide of tools, setting and processes
NAV CANADA Training
 Structured FrameMaker 7.1 Authoring and Advanced modules
 Frame APS Administrator and Editorial modules
Technical Environment:
Adobe FrameMaker, FrameAPS, Windows XP, MS Word, Illustrator
2. IOGEN CORPORATION
Role: Document Control Specialist
Scope: Ensure changes to physical assets follow a controlled change management cycle and
control documentation.
Tasks Performed:
 Monitor internal project cycle and adhere to document management system
 Update and maintain database of equipment files
 Maintain various project and equipment spreadsheets, indexes and files in
paper and electronic formats
 Assist in SharePoint implementation; create libraries, lists, edit site pages
 Filing of project, regulatory documentation and Engineering standards
Technical Environment:
Windows 7, MS Word & Excel 2010, SharePoint 2010
3. FOREIGN AFFAIRS & INTERNATIONAL TRADE CANADA
Role: Document Developer
Project: Devise styles and format for new layout of The Guide to Canada’s Export Controls
Tasks Performed:
 Produced MS Word template and styles with multiple indenture numbering
system
 Developed style guide with engineering team member input
 Applied template and style guide to variety of documents; English and French
 Combined files into book form managing headers, footers, sections, and page
numbering
 Updated and edited documents using numerical reference system
Technical Environment:
Windows XP, MS Word
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3. Ronald Thomson 613-843-7771 ron99.thomson@sympatico.ca
4. FORTINET CANADA INC.
Role: Technical Writer
Project: Research and write new user guide for network security products
Tasks Performed:
 Hands-on evaluation of product to create examples and instructions for sections
of new user guide to reduce calls to customer service
 Produced descriptions of features and menu items to assist new users in
understanding concepts and product capabilities
 Researched terminology, processes, and concepts in legacy documents and
Internet searches
Technical Environment:
Adobe FrameMaker, Windows XP, MS Word, PowerPoint, Excel
5. CANADA REVENUE AGENCY
Role: Documentation Technician
Project: Update tax preparation manuals
Tasks Performed:
 Reviewed and analyzed English and French tax manuals to isolate
inconsistencies
 Proofread, compared and edited manuals for style, formatting, punctuation and
content
 Formatted in MS Word multiple level numerical indented documents using a
modified Dewey Decimal System
 Prepared restricted disclosure versions by masking relevant sections
 Updated in-house hard copy manual library and online directory structure
 Applied the CRA style guide
Technical Environment:
Windows XP, MS Word
EDUCATION
Algonquin College, Ottawa, Ontario
2006-2007 Technical Writer Certificate
1979-1981 Cartographic Technician Diploma
ADDITIONAL TRAINING
2010 Financial Accounting 1 - Algonquin College
Journal and Ledger entries; adjusting and closing entries;
Financial statements: Income, Owners Equity and Balance Sheets;
Merchandising: sales and purchases; discounts and allowances; cost
of goods sold; transportation; Inventory valuation and tracking.
2008 NAV CANADA - FrameAPS and FrameMaker Training
1996 Praxis Training Institute, Ottawa, Ontario
Computer Networking Technologies Program
References and portfolio available on request
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