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JASON GUTHRIE


                                                              SUMMARY

Highly motivated, experienced Administrative/Technical Support professional with extensive technology and data management
skills. An effective communicator skilled at helping non-technical users understand complex computer concepts and ideas.
Combined ten years of various industry experience including insurance, telecom, retail, state government and human resources.

                                                     PROFESSIONAL EXPERIENCE

Lee Hecht Harrison, Columbus, Ohio                                                                                     2007 to Present


CANDIDATE SERVICES ASSOCIATE (2011 – Present)
EXECUTIVE ASSISTANT (2007 – 2011)
ADMINISTRATIVE ASSISTANT (2007)
Serve as executive assistant/candidate services associate to staff of five as well as over 100 clients. Responsibilities include resume
formatting and development, managing in-house client programs, technical support of client management systems, fielding calls to
staff and clients, setting up meetings and seminars, and developing customized instructional materials for staff and clients.
  •                          Serve as a regional subject matter expert for all internal candidate management systems. Additionally,
     facilitate a monthly “best-practices” administrative support call to ensure that administrative processes are being implemented
     in a consistent and high quality manner throughout a delivery region of 12 offices.
  •                          Assist with the on-boarding process of 50 career transition candidates both on-site and virtually
     throughout the LHH Central Region on a weekly basis.
  •                          Support 2 business developers, by ensuring customer accounts are set up accurately and new candidate
     referrals are entered and engaged in a timely manner.
  •                          Provide desktop/technical support to visiting clients to ensure individuals are able to remain connected to
     web resources and perform an effective job search.
  •                          Developed training tools to aid in the use of company’s proprietary Career Resource Network website
     including creating a step by step guide to demonstrate commonly used processes to register for on-site courses.
  •                          Authored instructional documents to create an administrative reference manual that incorporated step by
     step instructions and screen shots to provide a guide for use by part time administrative personnel.
  •                          Designed reports to assist consultants with identifying potential candidates for incoming job opportunities
     by organizing client information by industry and job role.
  •                          Streamlined the scheduling process for in-house meetings and seminars by creating calendars for
     conference rooms to eliminate the need for paper scheduling and prevent over-scheduling of rooms.

Ohio Department of Public Safety, Columbus, Ohio                                                                          2005 to 2006

TECHNICAL TRAINER (2006)
Responsibilities included writing training materials for Microsoft Office applications including Word, Excel, Access, PowerPoint,
Windows XP, PeopleSoft, and GroupWise 6.5. Assessed training needs of department staff and provided classroom training both in
the headquarters and in the field.
  •                       Redeveloped the training program for Microsoft Access course including writing all of the course materials
    and developing sample exercises to demonstrate in class.
  •                       Customized the Intermediate Microsoft Excel course including updating textbook and creating examples
    relevant to employee roles and responsibilities.
  •                       Consistently received outstanding feedback scores from class participants.
  •                       Developed several Access databases to electronically track information for State Highway Patrol
    personnel that had previously been maintained on paper. This ensured that data was no longer missing and allowed for
    increased accuracy in reporting.
JASON GUTHRIE      Page 2

DATA SYSTEMS TECHNICIAN, Deputy Registrar Help Desk (2005 – 2006)
Answered incoming technical and procedural calls from Deputy Registrar offices in all 88 counties of Ohio.
  •                       Provided specific answers to procedural questions concerning vehicle registration regulations for the State
    of Ohio.
  •                       Trained deputies to fix equipment issues and network issues in their offices including rebooting network
    and resetting id machines.

Academy of Court Reporting, Columbus, Ohio                                                                             2004 to 2005

STUDENT SERVICES OFFICER
  •                    Managed student attendance records and served as student counselor.
  •                    Planned awards ceremonies and coordinated outside speakers to attend professional assemblies.
  •                    Assisted students in computer lab and served as backup network administrator to resolve connectivity
    issues.

NiSource, Columbus, Ohio                                                                                               2003 to 2004

ADMINISTRATIVE ASSISTANT, Supply Chain
 •                       Developed VBA scripts to manage data in Microsoft Excel and Access.
 •                       Compiled dataflow diagrams using Visio to document business and data flows with the Supply Chain
   department.
 •                       Coordinated Office Depot procurement for the company.
 •                       Conducted records retention audit for the Procurement Division to ensure legal guidelines were properly
   observed to prevent liability.
 •                       Processed all departmental invoices and maintained electronic and physical contract files.

CoreComm Telecommunications, Columbus, Ohio                                                                            2000 to 2002

PROGRAMMER ANALYST II
  •                       Developed and maintained client software applications written in VB 6.0 connected to both a SQL Server 7
    and Oracle 8i database.
  •                       Designed VB class modules to represent table structures within SQL Server.
  •                       Served as project lead for all system enhancements to company’s Customer Information System.
  •                       Performed all phases of the system development lifecycle including: retrieving specifications via user
    interviews; coordinating development meetings; writing project specifications; coordinating system test plans and user
    acceptance and training.
  •                       Developed stored procedures using SQL Server to be used by both the VB application and web client
    software for the online ordering system.
  •                       Consulted with overseas sister company NTL to develop sales order entry system. Developed coding
    standards documentation to provide consistent results in application design.

Central Benefits Mutual Insurance, Columbus, Ohio                                                                      1998 to 2000

PROGRAMMER ANALYST II
  •                       Converted company’s claims entry system for OS2/Easel to Microsoft Visual Basic 6.0.
  •                       Worked extensively on Y2K code remediation. Regularly called upon to troubleshoot logic errors and
    design workable solutions often working under pressure providing high quality results.
  •                       Managed team of three to convert data using Fileaid/Data Ager software for testing of the Claimfacts
    system.

                                                     ADDITIONAL EXPERIENCE

United States Navy                                                                                                     1992 to 1996

YEOMAN SECOND CLASS – E5
JASON GUTHRIE     Page 3

While stationed at the Pentagon, served as Executive Assistant to two 3 star admirals. Responsibilities included authoring
documents for the admirals’ signatures, managing appointments, coordinating travel arrangements, and serving as the contact point
for members of Congress and other senior military officials. Held top-secret security clearance.

                                                          EDUCATION

DeVry University, Columbus, Ohio
Bachelor of Science in Computer Information Systems
Suma Cum Laude graduate

                                          HARDWARE AND SOFTWARE APPLICATIONS

•   Microsoft Office 2003                    •    Visual Basic                             •    CMS
•   Windows XP/Vista                         •    Power Builder                            •    CRN
•   SQL Server                               •    C/C++                                    •    Salesforce.com

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Guthrie resume

  • 1. JASON GUTHRIE SUMMARY Highly motivated, experienced Administrative/Technical Support professional with extensive technology and data management skills. An effective communicator skilled at helping non-technical users understand complex computer concepts and ideas. Combined ten years of various industry experience including insurance, telecom, retail, state government and human resources. PROFESSIONAL EXPERIENCE Lee Hecht Harrison, Columbus, Ohio 2007 to Present CANDIDATE SERVICES ASSOCIATE (2011 – Present) EXECUTIVE ASSISTANT (2007 – 2011) ADMINISTRATIVE ASSISTANT (2007) Serve as executive assistant/candidate services associate to staff of five as well as over 100 clients. Responsibilities include resume formatting and development, managing in-house client programs, technical support of client management systems, fielding calls to staff and clients, setting up meetings and seminars, and developing customized instructional materials for staff and clients. • Serve as a regional subject matter expert for all internal candidate management systems. Additionally, facilitate a monthly “best-practices” administrative support call to ensure that administrative processes are being implemented in a consistent and high quality manner throughout a delivery region of 12 offices. • Assist with the on-boarding process of 50 career transition candidates both on-site and virtually throughout the LHH Central Region on a weekly basis. • Support 2 business developers, by ensuring customer accounts are set up accurately and new candidate referrals are entered and engaged in a timely manner. • Provide desktop/technical support to visiting clients to ensure individuals are able to remain connected to web resources and perform an effective job search. • Developed training tools to aid in the use of company’s proprietary Career Resource Network website including creating a step by step guide to demonstrate commonly used processes to register for on-site courses. • Authored instructional documents to create an administrative reference manual that incorporated step by step instructions and screen shots to provide a guide for use by part time administrative personnel. • Designed reports to assist consultants with identifying potential candidates for incoming job opportunities by organizing client information by industry and job role. • Streamlined the scheduling process for in-house meetings and seminars by creating calendars for conference rooms to eliminate the need for paper scheduling and prevent over-scheduling of rooms. Ohio Department of Public Safety, Columbus, Ohio 2005 to 2006 TECHNICAL TRAINER (2006) Responsibilities included writing training materials for Microsoft Office applications including Word, Excel, Access, PowerPoint, Windows XP, PeopleSoft, and GroupWise 6.5. Assessed training needs of department staff and provided classroom training both in the headquarters and in the field. • Redeveloped the training program for Microsoft Access course including writing all of the course materials and developing sample exercises to demonstrate in class. • Customized the Intermediate Microsoft Excel course including updating textbook and creating examples relevant to employee roles and responsibilities. • Consistently received outstanding feedback scores from class participants. • Developed several Access databases to electronically track information for State Highway Patrol personnel that had previously been maintained on paper. This ensured that data was no longer missing and allowed for increased accuracy in reporting.
  • 2. JASON GUTHRIE Page 2 DATA SYSTEMS TECHNICIAN, Deputy Registrar Help Desk (2005 – 2006) Answered incoming technical and procedural calls from Deputy Registrar offices in all 88 counties of Ohio. • Provided specific answers to procedural questions concerning vehicle registration regulations for the State of Ohio. • Trained deputies to fix equipment issues and network issues in their offices including rebooting network and resetting id machines. Academy of Court Reporting, Columbus, Ohio 2004 to 2005 STUDENT SERVICES OFFICER • Managed student attendance records and served as student counselor. • Planned awards ceremonies and coordinated outside speakers to attend professional assemblies. • Assisted students in computer lab and served as backup network administrator to resolve connectivity issues. NiSource, Columbus, Ohio 2003 to 2004 ADMINISTRATIVE ASSISTANT, Supply Chain • Developed VBA scripts to manage data in Microsoft Excel and Access. • Compiled dataflow diagrams using Visio to document business and data flows with the Supply Chain department. • Coordinated Office Depot procurement for the company. • Conducted records retention audit for the Procurement Division to ensure legal guidelines were properly observed to prevent liability. • Processed all departmental invoices and maintained electronic and physical contract files. CoreComm Telecommunications, Columbus, Ohio 2000 to 2002 PROGRAMMER ANALYST II • Developed and maintained client software applications written in VB 6.0 connected to both a SQL Server 7 and Oracle 8i database. • Designed VB class modules to represent table structures within SQL Server. • Served as project lead for all system enhancements to company’s Customer Information System. • Performed all phases of the system development lifecycle including: retrieving specifications via user interviews; coordinating development meetings; writing project specifications; coordinating system test plans and user acceptance and training. • Developed stored procedures using SQL Server to be used by both the VB application and web client software for the online ordering system. • Consulted with overseas sister company NTL to develop sales order entry system. Developed coding standards documentation to provide consistent results in application design. Central Benefits Mutual Insurance, Columbus, Ohio 1998 to 2000 PROGRAMMER ANALYST II • Converted company’s claims entry system for OS2/Easel to Microsoft Visual Basic 6.0. • Worked extensively on Y2K code remediation. Regularly called upon to troubleshoot logic errors and design workable solutions often working under pressure providing high quality results. • Managed team of three to convert data using Fileaid/Data Ager software for testing of the Claimfacts system. ADDITIONAL EXPERIENCE United States Navy 1992 to 1996 YEOMAN SECOND CLASS – E5
  • 3. JASON GUTHRIE Page 3 While stationed at the Pentagon, served as Executive Assistant to two 3 star admirals. Responsibilities included authoring documents for the admirals’ signatures, managing appointments, coordinating travel arrangements, and serving as the contact point for members of Congress and other senior military officials. Held top-secret security clearance. EDUCATION DeVry University, Columbus, Ohio Bachelor of Science in Computer Information Systems Suma Cum Laude graduate HARDWARE AND SOFTWARE APPLICATIONS • Microsoft Office 2003 • Visual Basic • CMS • Windows XP/Vista • Power Builder • CRN • SQL Server • C/C++ • Salesforce.com