1. Lara Hamilton
23289 Summit Road, Los Gatos, CA 95033
Home: (408) 250-4491 : larahamilton4@gmail.com
Technical Writer / Project Manager
Summary
Enthusiastic, award-winning technical writer, project lead, and project manager with years of experience in the
database software, hardware and networking industries. Excellent communication and interpersonal skills. A fast
learner, with a proven track record to deliver quality documentation on time in a fast-paced environment.
Highlights
Team player with strong collaborative skills Agile development methodologies
Drives difficult projects forward Stellar interpersonal skills
Management of DITA migration projects Experience with cross-functional and international
Topic-based and task oriented writing skills teams
Experience
DITA Migration Project Manager
March 2012 to February 2013
Hitachi Data Systems – Santa Clara, CA
Provided pre-migration guidance and schedules for projects migrating end-user documentation from
unstructured FrameMaker to DITA XML.
Conducted multiple cross-function team and global meetings each week.
Posted all project related schedules, milestones, meeting minutes, and other important team documents in
a single database repository.
Worked with an outside vendor to prepare the DITA migration conversion tools for CLI, messages, installation
and reference information.
Created statements of work (SOW) contracts with outside vendors.
Acted as a DITA advocate and coordinated DITA migrations with global team in Asia.
Documented DITA migration and conversion verification processes.
Coordinated with QA testers for end-to-end testing of newly converted content.
Led working groups to develop mitigation strategies and processes.
Coordinated proof-of-concept migration projects.
Junos OS Project Manager
August 2009 to March 2012
Juniper Networks – Santa Clara, CA
Lead the team to deliver high quality documentation under aggressive schedules.
Responsible for all phases of the planning and execution of Junos OS Software Releases.
Facilitated bi-monthly Junos OS leads meeting to coordinate leads across business groups.
Lead the Junos Core writing team by providing schedules, new product introduction writing assignments,
and guidance with workload balancing.
Represented technical publications in all Junos engineering meetings.
Prepared and coordinated the creation of the Junos Software Unified Release Notes.
Team Lead for NSM & JunosSpace
October 2008 to August 2009
Juniper Networks – Sunnyvale, CA
Delivered an at-risk project on time with newly hired contractors.
Converted existing library from unstructured FrameMaker to topic-based XML (proprietary).
Pioneered the engagement model between technical publication and development, system test, UX, and QA
teams in an Agile development environment.
Ensured that technical publications is fully integrated with all teams and considered a vital part of the
development process.

2. Represent technical publications in weekly engineering meetings and all phase exits.
Coordinated with engineering and technical publications to develop new formats to organize and
display information on the web.
Staff Software Engineer Senior Technical Writer
October 1997 to Oct. 2008
IBM – San Jose, CA
Maintained existing documentation through all phases of production, including collaboration with engineers,
addition of new and updated information, and preparation of revised documentation for technical reviews.
Pioneered the conversion of the entire library sourced in SGML to XML DITA topic-based information.
Served as the team lead and lead writer responsible for weekly meetings and new hire training.
Responsible for planning, scheduling and the creation of integrated information plans.
Coordinated the translation of new XML DITA topics into eight languages.
Created online help and assisted with graphical user interface design.
Produced award-winning user guide, installation, and reference manuals.
Maintained and updated library web pages.
Converted books from BookMaster source to FrameMaker source.
Tools and Applications
Publishing / Editing Project Management Collaboration
Microsoft Word® Microsoft Project® Microsoft SharePoint®
Adobe® FrameMaker® Microsoft Excel® Marix
® ® ®
Adobe Acrobat Microsoft PowerPoint Lotus Notes Repository
Arbortext
XMetaL
Email Graphic Content Management
CorelDraw®
Microsoft Outlook® SDL TriSoft
Lotus Notes Interwoven / TeamSite
Education
BA: Psychology, 1993
University of California – Santa Cruz, CA
Awards and Honors
United States Patent (US 6,694,326 BC) Feb.17, 2004 Graphical Filter Dialog Window and Filter for the Same
STC Northern California Technical Communication Competition - Touchstone, 2001 IBM DB2 Spatial Extender
User's Guide and Reference Award of Excellence