1. Carol L. Barber
245 Bryant Cove
Cedar Park, TX 78613
512/797-5377, cbarber245@yahoo.com
Profile Skilled professional with over 20 years of experience as a Senior Technical Writer, with
additional experience as a Trainer, Video Tutorial Author, Marketing Specialist, and Web
Site Administrator. Worked in a variety of industries to include oil and gas, DOD, retail
analytics, video teleconferencing, and semiconductor. Authored a wide range of
documentation for online help, training, test, configuration, installation, maintenance,
release, deployment guides, corporate communications, video tutorials, and White
Papers and Requests for Proposals. Prior US Navy Officer.
Education Bachelor of Science (Liberal Arts), Regents College (now Excelsior College), 1996.
Graduated Summa Cum Laude. Prior student at Texas State University in the Master of
Arts in Technical Communication graduate school program.
Skills • MS Office, FrameMaker
• MadCap Flare, RoboHelp
• Camtasia, Captivate
• ClearQuest, ClearCase
• EDMS Documentation System
• Egnyte Cloud File Server
• HTML, FrontPage
• ArborText, SGML, XML
• PaintShop Pro, SnagIt, PhotoShop
• AccuRev, Jira, Visual SourceSafe,
Vault, Subversion, Confluence, Agile
• TFS, Accept 360
Training &
Certifications
• Microsoft Certified Application
Specialist – Office Word 2007
• RoboHelp
• Adobe FrameMaker
• SCAMPI
• CMMI training; Internal QA training
• ArcGIS
• Acrobat
Experience
1/14 - Present Senior Technical Writer – Tolteq, Cedar Park, TX
Support software, electrical, and mechanical engineers in the development of
documentation for high tech sensors for oil drilling equipment. Tools used:
• MadCap Flare to author online Help, maintenance manuals
• Jira for issue tracking, task planning and tracking
• Confluence to collaborate with different teams
• Subversion to maintain document control
• SnagIt and PhotoShop to edit graphics
1/13 – 12/13 Senior Technical Writer/Demo and Training Video Author – Revionics, Austin, TX
Supported software engineers and Program and Product Managers in the creation of
online documentation and videos. Worked through the night on several occasions to meet
short deadlines. Tools used:
• MS Word to author software Release Notes, Configuration Guides
• MS PowerPoint to author Release Value Propositions a Report Catalog
• MacCap Flare to author online Help, user guides
• Camtasia to create demo and training videos
• GoToMeeting to collaborate with remote team members
10/12-12/12 Senior Technical Writer (Contract) - KLA-Tencor, Austin, TX

2. Carol L. Barber
245 Bryant Cove
Cedar Park, TX 78613
512/797-5377, cbarber245@yahoo.com
Short contract to assist with authoring and editing online Help and print manuals for
semiconductor tools. Tools used:
• RoboHelp to author online Help
• FrameMaker to create user guides
11/11-10/12 Senior Technical Writer– Polycom, Austin, TX
Supported software and hardware engineers in the creation of documentation for video
teleconferencing equipment. Worked long hours to assist a last-minute, high-priority
project to edit and convert documents to Polycom style and branding. Tools used:
• MS Word, FrameMaker, SnagIt to create online and print documents for end-
users and engineers, to include Release Notes, Quick Tips, end-user and
installation manuals, Deployment Guides, and Marketing documents
• AccuRev for version control
• Jira for defect reporting/tracking
• Corporate telecommunications equipment and MS Lync to attend remote
meetings and to collaborate with remote team members
• RoboHelp to author online Help
03/05 – 11/11 Senior Technical Writer/Marketing Specialist – Overwatch Systems, Austin, TX
Supported engineers in development of DOD software. Received SCAMPI and CMMI
training, and participated in QA audits. Top Secret SCI security clearance. Tools used:
• Word, RoboHelp, and SnagIt to create online Help. Researched requirements
and design documents for content. Tested new programs in lab environments.
• ClearCase for version control
• ClearQuest for document inspections/product defects
• MS Word to produce White Papers and Requests for Proposals. Collaborated
with senior management and engineers for content. Created/refined templates.
• MS Outlook to produce monthly newsletter and corporate communications
• VM Ware to remotely login to a networked computer to capture the most current
version of software
6/99 - 3/05 Senior Technical Writer/Web Site Administrator – Schlumberger, Austin, TX
Supported software engineers in development of high-tech oil drilling software systems.
Tools used:
• FrontPage and HTML to redesign department intranet
• RoboHelp to create online Help for new software tools
• Adobe Captivate to created software simulation tutorials
• ArborText to edit SGML and XML documents
12/97 - 6/99 Senior Technical Writer/Team Lead – M/D Totco, Cedar Park, TX
Created new Technical Publications team. Supported engineers in development of high

3. Carol L. Barber
245 Bryant Cove
Cedar Park, TX 78613
512/797-5377, cbarber245@yahoo.com
tech oil drilling control systems. Multi-tasked 5 major products at one time. Interviewed
and hired technical writers. Provided daily direction and task assignment to balance
resources with shifting priorities and deadlines. Tools used:
• FrameMaker, MS Word, PaintShop Pro and PhotoShop to author end-user,
test and training manuals
9/96 – 12/97 Senior Technical Writer/Team Lead – Sprint, Irving, TX
Created new Technical Publications team. Supported software/test engineers in
development of telecommunications systems. Multi-tasked 6 major projects at one time.
Interviewed and hired technical writers. Provided daily direction and task assignment to
balance resources with shifting priorities and deadlines. Tools used:
• FrameMaker, MS Word, PowerPoint and PaintShop Pro to author end-user,
design and test manuals
8/96 – 9/96 Technical Writer (Contract) – Motorola, Austin, TX
Short contract to provide support to Motorola for real-time operating systems. Tools used:
• MS Word to edit end-user and reference manuals. Revised Motorola’s template.
10/95 – 7/96 Technical Writer (Contract) – VTEL Corporation, Austin, TX
Contract to develop document templates and create student manuals and presentation
materials for video conferencing systems. Tools used:
• MS Word, PowerPoint and HiJack
4/93 – 9/95 Technical Writer – Lockheed Martin, Austin, TX
Supported software engineers in the development of a new Unix messaging system.
Trained 60 Department of Energy employees on system operation. Top Secret SCI
security clearance. Tools used:
• PC, Mac, and Unix workstation
• FrameMaker, MS Word and MS PowerPoint to author document templates and
create end-user, test and training manual