1. Suma Crawford
suma_crawford@yahoo.com
(480) 200-0581
SUMMARY OF QUALIFICA TIONS:
 Over twelveyears'experience in education as a General Educationandas a SpecialEducation teacheratvarious schools.
 Taught specialeducation L.D, AIMS testskills, Math,Science, life skills,job skills
 Highly qualifiedin math and sciencecourses
 Used differentiatedinstruction ona regularbasis for all students andespecially for theI.E.Pstudents
 Conceptualized andimplemented new courses
 Designed individualizedcurricula for said courses
 Assisted students ona regular basis with their technicalissues while they usedthelearning managementsystemat Pinnacle
 Trained severalnewstaffin using allthedifferent softwaresystems used for Online teaching atPinnacle
 Participated in various workshops and conferences for staffdevelopment
 Worked withPinnaclepartnerstudents from alldifferent areas including L.D andbehavior health whilevisiting the Pinnacle sites.
 Proven as anInstructor extremely devoted to assuring student success.
 Helped Develop and did Q.Afor courses ina newly evolvedsystemat Pinnacle Education. UsedLatex.
WORK EXPERIENCE
MGRM Pinnacle
Instructor, Math & Science
Tempe, Arizona 2008 –Present
Tempe and MesaSchool Districts
Substitute Teacher
K-12 students
Mesa, Arizona 2007 –2008
Chandler Gilbert Community College
Math Teacher,
Chandler, Arizona 2007
SequoiaCharter School
Special Ed and General Ed Teacher
Middle School andHigh School,
Mesa, Arizona 2005 –2007
MesaSchool District
Substitute Teacher
Mesa, Arizona 2002 -2005
ADDITIONAL EXPERIENCE
Chandler Small Animal Clinic,
Office Manager,
Chandler, Arizona 2007-2008
Professional Summary:
Software Support Engineer/Testing: Troubleshootingissues for customer use of database/ relational database
engines on various platforms.

2. Providedtechnical support for customers usingclient-serverandpeer-to-peer
configurations on NT orNetwareservers runningDOSandall Windows platforms.
Debugged andtestedcustomers' applications when required.
Wrote sample codes in 'C' for testingsoftware.PerformedUnit andSystemtestingon
Client-server components.
Participatedin Test-fests (fortestingbugs) andreportedmajor functional bugs.
Wrote end-user documents tohelpcustomers install,configure anduse the functionalities
of the product effectively.
Technical papercreationand FYIs to informcustomers andend-users about current
product upgrades, changes in functionalities, etc.
Software Developer: Experience in writingsoftware design specifications/documents, software
implementationandtesting.
Workedwith the Sales Logix softwareapplication to customizescreens usingVBA
scripts for the Ace Asphalt project at IntegratedInformation Systems.
Workedon a project requiringwebdesigning. UsingHTML, Visual Interdev,ASP and
SQL Server. Wrote thedetail design specificationanddesignedthe datemodel for the
project.Used softwareERWIN fordesigningthe datamodel.
Completedthe VB andSQL Server exams forthe Microsoft Cert. MCSD requirements.
Written Requirements specification documents.
Designeddocuments andTest Procedure documents forRegressionandSystem testingof
software at SpeedFam-IPEC Corporation.Also wrote end-user documents andtechnical
papers at BtrieveTechnologies a database software production company.
Professional and ProjectExperience:
08/2000-01/2002 ASMAmericaInc.,- Phoenix, Arizona
Software TestEngineer: Workedwith Machine language software,workedwith QA
andSoftware Engineers tohelpthemwith QA and regressiontesting, wrote reports, etc.
08/1999-07/2000 Integrated Information Systems - Tempe, Arizona
Software Consultant: Completeda project usingSales Logix software application to
customize screens usingVBA script for development.Accomplished Enterprise
Certificationwith Sales Logix. Was also involvedin an internet basedproject
'ARTUP.com' for writingtest procedures. Currently involvedin a webdesigningproject
called'Applicant Tracking' foradding functionalitytothe existingcompanywebsite.
Used HTML, Visual Interdev, ASP SQL server andERWINsoftware, workingon the
data modeling, prototypingscreens andReports. Wrote thedetail design specification
document forthis project,currentlydevelopingthe webpages usingVisual Interdev,
ASP, SQL, HTML andVbscripts.
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Employment Continued
04/1998–07/1999 SpeedFam-IPEC Corporation - Chandler,Arizona
Software Engineer (A semi-conductor basedindustry)
Designedandexecutedthe Test Procedures for AdvancedEquipment Control Software project
which involvedaddingnewfeatures to theEquipment Virtual Control (EVC) mechanismfor the
Wafer processingequipment. Designedandcompletedthe entire test procedures document for the
project before testingthesoftware. Wrotethe SystemandRegressiontestingdocuments for the
same. Developed, testedandinstalledhigh-qualityandreliable software to controlwafer processing

3. tools usingmachinecontrol languages such as ParasolandMachineworks. Wrotethe software
specification document forthe project servingthe client AMD which includednewfeatures and
enhancements on thewafer equipment. Implementedandinstalleda special versionof softwarefor
AMD Fab25 on a CMP tool. Visitedthe customersite AMD at Austinforinstallingand
troubleshootingsoftware. Wrotetest procedures forthe aboveenhancement anddefect fixes on the
wafer processingtool. Assistedin implementinga wafer trackingsystem. Implementedcode for
fixingseveral defects, newfeatures/ enhancements tohelp in the overall functionalityof thewafer
processingequipment software. Executedsystem,unit andregressiontest procedures before release of
every version ofthe software. Also wrote release documents for the newfeatures enhancements for
that release.
03/1996-11/1997 Pervasive Software (FormerlyBtrieveTechnologies) - Austin, Texas
Software Support Engineer (A database productioncompany)
Troubleshot issues for customers in their use of database/ relational database engines such as
BTRIEVE andScalable SQL, on various platforms includingWindows 95, Windows for
Workgroups, Windows NT andMS-DOS. Providedtechnical support forcustomers usingclient-
server andpeer-to-peer configurations on NT or Netware servers runningDOS, Win 95,WinNT &
Windows for Workgroups. Debuggedandtestedcustomers' applications as andwhen required.
Wrote sample codes in 'C' for testingsoftware. PerformedUnit andSystem testingon Client-server
components. Participatedin Test-fests (fortestingbugs) andreportedmajor functional bugs.
Wrote end-user documents tohelpcustomers install,configure anduse the functionalities of the
product effectively. Also wrote technical papers andinformativeFYIs toinformcustomers andend-
users about current product upgrades, changes in functionalities, etc.
Technical Skills: Programmingwith VBA scripts, ASP, HTML,Visual Interdev.,Programmingin C, Machine
Control Software,COBOL, Dbase III Plus, SQL usingORACLE & Scalable SQL. Scalable SQL,
ORACLE 6.0, BTRIEVE ODBC drivers; 16& 32bit applications in client-serverandpeer-to-peer
environments, DOSapplications under BTRIEVE database engines; 16 & 32bit utilities in database
products, Access-97.Tools - Microsoft SQL Server, Visual Source Safe, Btrieve & Scalable SQL
SDK, Codewrite, SECSIMPRO, SECS/GEM standards, SECS Script writingfor Host PC.
Additional Professional Employment:
 Intel Corporation,Chandler, Arizona
 Computer Sciences Corporation, Austin,Texas
Related Trainingand Education:
 MS in Computer Science,Southwest Texas State University, San Marcos, Texas
 Bachelor of Education/Bachelorof Science - Bangalore University, Bangalore,India.
 Microsoft CertifiedProfessional - Dec 1999: VB desktop applications,
 SQL 7.0 Database Implementationexams
OtherAdditional Work Experience:
 MGRM Pinnacle (formerly "Pinnacle OnlineHigh School"): Instructor(Online Teacher) for
high school Math & Science
 Sequoia Charter School : Special EdandGeneral Ed Teacher for Middle School & High
School
 Tempe andMesa School Districts : Substitute Teacher - K-12students
 Chandler Gilbert Community College : MathInstructor
 Chandler Small Animal Clinic: Office Manager
References Available Upon Request