Ronald C. Palmer is seeking part time employment in basic office work. He has over 25 years of experience in customer service, sales, and management roles within the shipping and logistics industry. He has received numerous certificates in areas such as customer service, telemarketing, management training, and human resources. Palmer's work history includes positions with COSCO Container Lines, Norton Lilly International, and Westwood Shipping Lines. He holds an Associate's degree in American and English Literature from Jefferson Community College.

1. Ronald C. Palmer
555 Sunnyview Drive
Apt. 203
Pinole, CA 94564
510-672-0572
rcpalmer01@comcast.net
Objective
Seeking part time employment in basic office work.
Professional Profile & Training
 Customer Service Seminar
Westwood Shipping Lines/Norton Lilly Int’l, / 1990
Received Certificate of Accomplishment
 Telemarketing Workshop
Westwood Shipping Lines/Norton Lilly Int’l/Weyerhaeuser Corp. / 1991
Received Certificate of Accomplishment
 Management Training Total Quality
Westwood Shipping Lines/Norton Lilly Int’l/Weyerhaeuser Corp. /
1991, 1992, Westwood Quality Team Leader
Received Certificate of Accomplishment
 Human Resources On-Line Companywide Training Programs
COSCO Container Lines, Inc. / 2009 - 2014
Personal and Professional Conduct in the workplace
 Various computer programs including MS Office , and IRIS2 (Integrated
Regional Information System)
Received Certificates of Completion
Work History
 January 1996-December 2014, Inside Sales Coordinator,
COSCO Container Lines, Inc., San Francisco, CA.
 June 1992- December 1995, Customer Service Rep. / Traffic Dept.,
COSCO Division, Norton Lilly Int’l, San Francisco, CA.
 February 1991-April 1992, Customer Service Rep. for
 Kansas City, MO & Springfield, IL hubs, Norton Lilly Int’l, Westmont, IL.
November 1989–February 1991, Vessel Allocation Manager, Westwood
Division, Norton Lilly Intl, Westmont, IL.
 February 1989 – November 1989, Accounting/Documentation Manager for 3rd
Party Billing & Collections. Westwood Div., Norton Lilly Intl. Westmont, IL.
Education
1968-1971, Jefferson Community College, Watertown, N.Y.
 Associates in Arts Degree (AA)
 American & English Literature
References
References are available on request.