Stephen Blake has over 30 years of experience in customer service, administration, and management roles. He is skilled in areas like time management, prioritization, customer service, training, motivation, and adapting to new systems. His education includes an ECDL, first aid certification, a forklift license, and a business diploma. Recent employment history includes 13 years as a customer service administrator for Ryder Ltd where he took on additional responsibilities, and previous roles in retail management and regional sales.
Noel Russell provides contact information and a summary of work experience and qualifications. He has over 20 years of experience in roles such as warehouse operative, manager, painter/decorator, post person, and care worker. More recently, he has completed NVQ level 1 and 2 courses and obtained an ECDL. Russell emphasizes that he is reliable, hard-working, and able to work well independently or as part of a team. He feels that given an opportunity, he could become a valued employee.
Christopher Cole is a skilled technical engineer with over 20 years of experience installing, servicing, and repairing digital imaging systems. He has strong communication, problem-solving, and customer service skills. Throughout his career, he has worked with clients across the UK, Europe, and the USA. He possesses a range of technical qualifications and experience in fields such as photography, electrical work, and energy assessments.
Neil Hitcham has over 20 years of experience in customer service roles, currently serving as a Cabin Service Director at London Heathrow Airport where he oversees flight operations and ensures high service standards. Prior to this, he held roles in banking, retail, and the airline industry demonstrating strong leadership, communication skills, and the ability to manage teams and resolve customer complaints. He has a BSc in Computing Studies from London South Bank University and additional qualifications in first aid, fire safety, and diving.
Qais Hamid Al Said has over 13 years of experience in administration and management roles at Oman Telecommunications Company (Omantel Co). He held several positions there from 2010 to 2016 including Administration Executive, Administrator Leader, and Fleet Assistant. He also worked as a Call Centre Operator at Omantel Co from 1998 to 2000 and as a Marketing Assistant at Audi Motors in 1997-1998. Al Said has qualifications including a High National Diploma in Business Administration and training in areas like neuro-linguistic programming, English language, Microsoft Office, and financial development.
Dale Anthony Scarfe has over 30 years of work experience including his current role as a supervisor at KOYOBEARINGS Europe where he oversees production needs, delegates tasks, and ensures health and safety compliance. He has a range of qualifications including team leading certificates and a full clean driving license. His previous roles include machine operator, forklift driver, and delivery driver where he gained experience in customer service, sales, and logistics.
Joseph Sheehan is an experienced branch manager of 17 years in builder's merchants. He has managed diverse branches, product lines, logistics operations, and acquisitions/closures. He is known for developing sales growth, sound customer service, and health and safety standards. His career includes roles as Branch Manager at Jewson and Lawsons Whetstone, increasing annual sales and developing staff at both locations. He holds qualifications in business, finance, and various construction industry certifications.
John K. Shirey is a highly motivated transportation professional with over 25 years of experience in logistics and dispatch management. He is currently a Dispatch and Operations Assistant at Premier Transportation and Warehousing, where he is responsible for dispatching owner operators and company drivers, customer service, sales, and safety duties. Previously he held management and dispatch positions at several transportation companies, including MC Multimodal, Morgan Southern, Madaris Transportation, Patriot Logistics, and Star Freight. He has extensive experience in dispatching, customer service, sales, and safety compliance. He is proficient in Microsoft Office programs and various transportation software.
Lisa Stubbs has over 20 years of experience in customer service roles, most recently as a cabin crew member and trainer for British Airways. She has excellent communication skills and thrives in team environments where she motivates others. Her career history demonstrates an ability to take on new challenges and manage people through roles like training executive and line trainer.
Noel Russell provides contact information and a summary of work experience and qualifications. He has over 20 years of experience in roles such as warehouse operative, manager, painter/decorator, post person, and care worker. More recently, he has completed NVQ level 1 and 2 courses and obtained an ECDL. Russell emphasizes that he is reliable, hard-working, and able to work well independently or as part of a team. He feels that given an opportunity, he could become a valued employee.
Christopher Cole is a skilled technical engineer with over 20 years of experience installing, servicing, and repairing digital imaging systems. He has strong communication, problem-solving, and customer service skills. Throughout his career, he has worked with clients across the UK, Europe, and the USA. He possesses a range of technical qualifications and experience in fields such as photography, electrical work, and energy assessments.
Neil Hitcham has over 20 years of experience in customer service roles, currently serving as a Cabin Service Director at London Heathrow Airport where he oversees flight operations and ensures high service standards. Prior to this, he held roles in banking, retail, and the airline industry demonstrating strong leadership, communication skills, and the ability to manage teams and resolve customer complaints. He has a BSc in Computing Studies from London South Bank University and additional qualifications in first aid, fire safety, and diving.
Qais Hamid Al Said has over 13 years of experience in administration and management roles at Oman Telecommunications Company (Omantel Co). He held several positions there from 2010 to 2016 including Administration Executive, Administrator Leader, and Fleet Assistant. He also worked as a Call Centre Operator at Omantel Co from 1998 to 2000 and as a Marketing Assistant at Audi Motors in 1997-1998. Al Said has qualifications including a High National Diploma in Business Administration and training in areas like neuro-linguistic programming, English language, Microsoft Office, and financial development.
Dale Anthony Scarfe has over 30 years of work experience including his current role as a supervisor at KOYOBEARINGS Europe where he oversees production needs, delegates tasks, and ensures health and safety compliance. He has a range of qualifications including team leading certificates and a full clean driving license. His previous roles include machine operator, forklift driver, and delivery driver where he gained experience in customer service, sales, and logistics.
Joseph Sheehan is an experienced branch manager of 17 years in builder's merchants. He has managed diverse branches, product lines, logistics operations, and acquisitions/closures. He is known for developing sales growth, sound customer service, and health and safety standards. His career includes roles as Branch Manager at Jewson and Lawsons Whetstone, increasing annual sales and developing staff at both locations. He holds qualifications in business, finance, and various construction industry certifications.
John K. Shirey is a highly motivated transportation professional with over 25 years of experience in logistics and dispatch management. He is currently a Dispatch and Operations Assistant at Premier Transportation and Warehousing, where he is responsible for dispatching owner operators and company drivers, customer service, sales, and safety duties. Previously he held management and dispatch positions at several transportation companies, including MC Multimodal, Morgan Southern, Madaris Transportation, Patriot Logistics, and Star Freight. He has extensive experience in dispatching, customer service, sales, and safety compliance. He is proficient in Microsoft Office programs and various transportation software.
Lisa Stubbs has over 20 years of experience in customer service roles, most recently as a cabin crew member and trainer for British Airways. She has excellent communication skills and thrives in team environments where she motivates others. Her career history demonstrates an ability to take on new challenges and manage people through roles like training executive and line trainer.
Alison Knight has over 20 years of experience in customer service roles, including working for Thomas Cook, UK Asset Resolution, and Newsquest. She is a friendly, hardworking team player with strong communication, organization, and problem-solving skills. Knight has received customer service awards and has experience training colleagues. She is proficient in Microsoft Office programs and knowledgeable about travel products and processes.
This curriculum vitae outlines Jamie Green's work experience and qualifications. It shows that Jamie has over 10 years of experience in customer service and administrative roles, including positions at Morgan Stanley, Capita Hartshead, Lomond Audi, Santander, and Asda. Jamie has a background in software engineering and holds various certificates related to oil storage, freight, and banking compliance.
Mr. Constantine A Potonides is a dual Cypriot-Australian national with over 30 years of international experience in banking, finance, administration, human resources management, and business consulting. He holds an MBA in International Management and a BSc in Finance. His career includes roles at American Express, Barclays Bank, Navmarine Trust, the International Merchandising Centre, and Global Business Network, where he trained executives. Currently he runs a family real estate business and is seeking a new career opportunity employing his strong analytical, management, and people skills.
Mark Owens is seeking a new career opportunity where he can continue progressing. He has over 10 years of experience in customer service, sales, and account management roles. His most recent role is an Account Manager at Techdata where he manages 80-90 SMB accounts and regularly exceeds his sales targets of £600k-£1m per month.
Alex Carr has over 15 years of experience in customer service and operations roles with Queensland Rail. He currently works as an Assurance Officer, ensuring contractors follow safety procedures. Previous roles include Business Support Officer, Platform Supervisor, and Customer Service Attendant. Carr aims to contribute to a productive team environment with his initiative, safety focus, and strong communication and problem-solving skills.
Steve Baker is a highly committed and dedicated supervisor with over five years of experience leading teams in fast-paced warehouse environments. He prioritizes the health, safety, and motivation of his teams to ensure continuously safe and productive work. Baker embraces change and looks for ways to improve operations, such as helping to design and implement a new automatic parcel sorter. He is willing to learn all aspects of new businesses and roles. Baker has experience in warehouse operations, delivery driving, forklift operation, and more through various roles since 2003. He is currently a warehouseman and maintenance person, and seeks new opportunities to develop skills and progress in his career.
Malcolm Houston has over 15 years of experience in IT management roles. He holds various Microsoft and IT qualifications. Currently, he is the IT Manager for a large legal firm, where he manages their network of over 40 employees. Previously, he has held IT management roles for an insurance broker and computer retail store. He also works as a freelance IT consultant and trainer. In his spare time, he is involved in various water sports and conservation groups.
Matthew has over 20 years of experience in warehousing, logistics, manufacturing and hospitality. He currently works as a Warehouse Supervisor for Simon National Carriers, where he leads a small team and manages customer accounts. Previously he held roles such as Despatch Supervisor, CNC Machinist, Removalist and Store Manager. Matthew has a range of qualifications and licenses and has received positive references praising his communication skills, initiative, and work ethic.
Randal S Legg is seeking a leadership position with a growth-oriented company. He has over 15 years of managerial experience in transportation and logistics, including roles as Assistant Service Center Manager and Operations Manager at FedEx Freight, where he led teams of 300+ employees and achieved high compliance scores. Currently he is the Department Manager at Lowe's, where he has improved department organization and trained new employees.
Bruce Clifton is a customer service engineer with over 14 years of experience at BT. He has strong leadership, communication, and customer service skills. His key responsibilities have included coaching and managing customer service engineers, providing first-line support, and identifying training needs. He has a proven track record of achieving goals and improving customer satisfaction.
This document provides a summary of Philip Sterland Robb's qualifications and experience for a logistics/stores role. It outlines his expertise in warehousing, stock movements, and process management. It also lists his education and qualifications in areas such as health and safety, forklift operation, and computer systems. His career history includes roles in stock control, warehouse management, and stores operations with companies such as Terex, LTS Distribution, and Telent Technology Services.
Martin Lee Smith is seeking employment and has over 5 years of experience in manufacturing environments. He has a strong work ethic and is reliable, trustworthy, and safety-conscious. His key skills include being a team player, good communicator, and able to work independently. His employment history includes roles in manufacturing, logistics, and administration. He has obtained various certifications in manufacturing, safety, cleaning, and leadership. In his personal time, he enjoys spending time with his family, going to the gym, driving, and making music.
Emma Smith has over 15 years of experience in corporate controller roles for telecommunications companies like Orange and EE. She has excellent analytical skills and experience managing large corporate accounts, increasing revenue, and ensuring customer payments. Her experience also includes collections, credit referrals, fraud prevention, and completing insurance claims. She is proficient in systems like SAP, Microsoft Office, and various other industry systems.
James M. Lyster has over 20 years of experience in business development and operations management for call centers, primarily based in the Philippines and United States. He has started and helped manage multiple call centers, handling tasks like setup, hiring, training, and quality assurance. Currently he offers consultation services for call center curriculum development and module creation.
Nathan James Barrington has over 9 years of experience in recruitment. He has worked in various roles such as a recruitment consultant, account consultant, and HR compliance advisor. Barrington has excellent interpersonal skills and is proficient in Microsoft Office applications. He holds a 2:2 degree in Business Studies from Sheffield Hallam University.
The document provides a summary of Amjed Unais's work experience and qualifications. It includes his current role as a Service Point Advisor at DHL Express in Dubai where he offers customer service and processes shipments. Prior to this, he worked in retail and customer service roles in the UK and Sri Lanka, including at Primark and Amana Takaful Insurance. He has over 5 years of experience in sales, customer service, and administration. He holds a BA in Business Studies from the University of Wales and has computer skills including Microsoft Office applications.
Stacey Rachael Heggadon is seeking a new position that utilizes her skills from previous roles. She has over 10 years of experience in customer service, dispatch, and hire controller roles. Her most recent positions include hire controller for Hewden Plant Hire and depot manager for Speedy Hire, where she managed a team of 20 employees. She is passionate about her work and takes pride in giving her best effort in every role.
Maxine Slade has over 20 years of experience in customer service roles, including her current role as Helpdesk Team Leader for EMEA at CBRE. She leads a team, oversees administration, and acts as a point of contact for complaints. Previously, she worked as Senior Helpdesk Coordinator and briefly as Acting Team Leader at Sodexo, and held various receptionist and administrative roles. She has excellent communication skills and experience managing teams and projects. She is seeking a new opportunity that allows growth and uses her skills.
Craig Watt is a career-driven, enthusiastic person seeking a new opportunity. He has over 15 years of experience in security and hospitality management, including managing a team of 130 guards and multiple hotel sites. His most recent role was as Duty Security Manager for the 2014 Commonwealth Games in Glasgow, where he oversaw security operations and coordinated with police and military. He is hard-working, dedicated to developing employees, and has a strong track record of success in previous roles.
David Willis is a Business Development Manager for Euro Car Parts in Wrexham and the Wirral. He has over 10 years of experience in automotive parts sales and customer service. His education includes GCSEs in English, Maths, History, and Science from Sandfields Comprehensive School and an NVQ in Mechanical and Electrical Engineering from Margam College. He holds various industry certifications. His previous roles include Parts Advisor, Technical Sales & Garage Equipment Support, and Business Development Manager at CES UK Ltd, where he consistently met or exceeded sales targets. As Business Development Manager, he is responsible for sales growth, customer relationships, and monthly account reviews.
Alison Knight has over 20 years of experience in customer service roles, including working for Thomas Cook, UK Asset Resolution, and Newsquest. She is a friendly, hardworking team player with strong communication, organization, and problem-solving skills. Knight has received customer service awards and has experience training colleagues. She is proficient in Microsoft Office programs and knowledgeable about travel products and processes.
This curriculum vitae outlines Jamie Green's work experience and qualifications. It shows that Jamie has over 10 years of experience in customer service and administrative roles, including positions at Morgan Stanley, Capita Hartshead, Lomond Audi, Santander, and Asda. Jamie has a background in software engineering and holds various certificates related to oil storage, freight, and banking compliance.
Mr. Constantine A Potonides is a dual Cypriot-Australian national with over 30 years of international experience in banking, finance, administration, human resources management, and business consulting. He holds an MBA in International Management and a BSc in Finance. His career includes roles at American Express, Barclays Bank, Navmarine Trust, the International Merchandising Centre, and Global Business Network, where he trained executives. Currently he runs a family real estate business and is seeking a new career opportunity employing his strong analytical, management, and people skills.
Mark Owens is seeking a new career opportunity where he can continue progressing. He has over 10 years of experience in customer service, sales, and account management roles. His most recent role is an Account Manager at Techdata where he manages 80-90 SMB accounts and regularly exceeds his sales targets of £600k-£1m per month.
Alex Carr has over 15 years of experience in customer service and operations roles with Queensland Rail. He currently works as an Assurance Officer, ensuring contractors follow safety procedures. Previous roles include Business Support Officer, Platform Supervisor, and Customer Service Attendant. Carr aims to contribute to a productive team environment with his initiative, safety focus, and strong communication and problem-solving skills.
Steve Baker is a highly committed and dedicated supervisor with over five years of experience leading teams in fast-paced warehouse environments. He prioritizes the health, safety, and motivation of his teams to ensure continuously safe and productive work. Baker embraces change and looks for ways to improve operations, such as helping to design and implement a new automatic parcel sorter. He is willing to learn all aspects of new businesses and roles. Baker has experience in warehouse operations, delivery driving, forklift operation, and more through various roles since 2003. He is currently a warehouseman and maintenance person, and seeks new opportunities to develop skills and progress in his career.
Malcolm Houston has over 15 years of experience in IT management roles. He holds various Microsoft and IT qualifications. Currently, he is the IT Manager for a large legal firm, where he manages their network of over 40 employees. Previously, he has held IT management roles for an insurance broker and computer retail store. He also works as a freelance IT consultant and trainer. In his spare time, he is involved in various water sports and conservation groups.
Matthew has over 20 years of experience in warehousing, logistics, manufacturing and hospitality. He currently works as a Warehouse Supervisor for Simon National Carriers, where he leads a small team and manages customer accounts. Previously he held roles such as Despatch Supervisor, CNC Machinist, Removalist and Store Manager. Matthew has a range of qualifications and licenses and has received positive references praising his communication skills, initiative, and work ethic.
Randal S Legg is seeking a leadership position with a growth-oriented company. He has over 15 years of managerial experience in transportation and logistics, including roles as Assistant Service Center Manager and Operations Manager at FedEx Freight, where he led teams of 300+ employees and achieved high compliance scores. Currently he is the Department Manager at Lowe's, where he has improved department organization and trained new employees.
Bruce Clifton is a customer service engineer with over 14 years of experience at BT. He has strong leadership, communication, and customer service skills. His key responsibilities have included coaching and managing customer service engineers, providing first-line support, and identifying training needs. He has a proven track record of achieving goals and improving customer satisfaction.
This document provides a summary of Philip Sterland Robb's qualifications and experience for a logistics/stores role. It outlines his expertise in warehousing, stock movements, and process management. It also lists his education and qualifications in areas such as health and safety, forklift operation, and computer systems. His career history includes roles in stock control, warehouse management, and stores operations with companies such as Terex, LTS Distribution, and Telent Technology Services.
Martin Lee Smith is seeking employment and has over 5 years of experience in manufacturing environments. He has a strong work ethic and is reliable, trustworthy, and safety-conscious. His key skills include being a team player, good communicator, and able to work independently. His employment history includes roles in manufacturing, logistics, and administration. He has obtained various certifications in manufacturing, safety, cleaning, and leadership. In his personal time, he enjoys spending time with his family, going to the gym, driving, and making music.
Emma Smith has over 15 years of experience in corporate controller roles for telecommunications companies like Orange and EE. She has excellent analytical skills and experience managing large corporate accounts, increasing revenue, and ensuring customer payments. Her experience also includes collections, credit referrals, fraud prevention, and completing insurance claims. She is proficient in systems like SAP, Microsoft Office, and various other industry systems.
James M. Lyster has over 20 years of experience in business development and operations management for call centers, primarily based in the Philippines and United States. He has started and helped manage multiple call centers, handling tasks like setup, hiring, training, and quality assurance. Currently he offers consultation services for call center curriculum development and module creation.
Nathan James Barrington has over 9 years of experience in recruitment. He has worked in various roles such as a recruitment consultant, account consultant, and HR compliance advisor. Barrington has excellent interpersonal skills and is proficient in Microsoft Office applications. He holds a 2:2 degree in Business Studies from Sheffield Hallam University.
The document provides a summary of Amjed Unais's work experience and qualifications. It includes his current role as a Service Point Advisor at DHL Express in Dubai where he offers customer service and processes shipments. Prior to this, he worked in retail and customer service roles in the UK and Sri Lanka, including at Primark and Amana Takaful Insurance. He has over 5 years of experience in sales, customer service, and administration. He holds a BA in Business Studies from the University of Wales and has computer skills including Microsoft Office applications.
Stacey Rachael Heggadon is seeking a new position that utilizes her skills from previous roles. She has over 10 years of experience in customer service, dispatch, and hire controller roles. Her most recent positions include hire controller for Hewden Plant Hire and depot manager for Speedy Hire, where she managed a team of 20 employees. She is passionate about her work and takes pride in giving her best effort in every role.
Maxine Slade has over 20 years of experience in customer service roles, including her current role as Helpdesk Team Leader for EMEA at CBRE. She leads a team, oversees administration, and acts as a point of contact for complaints. Previously, she worked as Senior Helpdesk Coordinator and briefly as Acting Team Leader at Sodexo, and held various receptionist and administrative roles. She has excellent communication skills and experience managing teams and projects. She is seeking a new opportunity that allows growth and uses her skills.
Craig Watt is a career-driven, enthusiastic person seeking a new opportunity. He has over 15 years of experience in security and hospitality management, including managing a team of 130 guards and multiple hotel sites. His most recent role was as Duty Security Manager for the 2014 Commonwealth Games in Glasgow, where he oversaw security operations and coordinated with police and military. He is hard-working, dedicated to developing employees, and has a strong track record of success in previous roles.
David Willis is a Business Development Manager for Euro Car Parts in Wrexham and the Wirral. He has over 10 years of experience in automotive parts sales and customer service. His education includes GCSEs in English, Maths, History, and Science from Sandfields Comprehensive School and an NVQ in Mechanical and Electrical Engineering from Margam College. He holds various industry certifications. His previous roles include Parts Advisor, Technical Sales & Garage Equipment Support, and Business Development Manager at CES UK Ltd, where he consistently met or exceeded sales targets. As Business Development Manager, he is responsible for sales growth, customer relationships, and monthly account reviews.
1. Stephen William Blake
7 Hazledene Close, Barry, Vale of Glamorgan, CF63 1AW.
Tel. (Home) 01446 405227, (Mobile) 07899 817436, (E-Mail) stephen.blake13@ntlworld.com
Personal Profile
I am able to organize my time and priorities tasks, in order to make maximum use of the available man-
hours. I have a flexible and adaptable approach to work and am willing and able to tackle any job in a
logical and systematic fashion. I demand the highest standards of customer service and presentation,
from both myself and those for whom I am responsible. I am an accomplished trainer and motivator. I
have extensive administrative experience in manual, paper based and computerized environments.
Education & Training
European Computer Driving License (ECDL)
January 2017 – British Red Cross, First Aid at Work
July 2004 - Security Industry Authority - Parts 1 & 2, Door Supervisor License
April 2003 - RTITB Certificate Of Competence - Forklift Truck Operator
June 1985 - B/T.E.C. National Diploma in Business & Finance, Pass, “O” Level Computer Studies, C
June 1983 - “O” Levels - English Language, B; English Literature, C; Mathematics, C; Physics, C;
Biology, C; Design, Craft & Technology, B.
Employment
November 2003 – February 2017 (Location ceased trading) Ryder Ltd;-Customer Service Administrator
My duties here began, in a supporting role, to the location Service Manager, in the day to day service
planning and compliance, of a fleet of commercial vehicles and trailers, operating with a variety of
customers, across the South Wales area.
Over time, the role has evolved and expanded. As Ryder no longer employ site specific Service Managers
in every location. As a result of this, in addition to my original job brief, my level of responsibility now
extends to stock control, workshop loading, control of administrative and computer based systems, taking
full responsibility for the operation of the site on a number of prolonged occaissions, with the aim of
maximizing branch profitability. I have also been seconded to other locations, in order to identify
operational and administrative issues and carry out corrective action and staff training, as required. When
Ryder Ltd. purchased Hill Hire Plc, in 2011, I volunteered to train the staff, at one of their largest
locations, on the Ryder systems and procedures. I have been instrumental in many projects necessitating
large scale change management.
2000 - 2003 Various - Contract Labor
During this period, I worked for Howden Sirocco, Mitsui Babcock and Wyndham Site Services, on a
contract labor basis, on sites such as Aberthaw Power Station and Port Talbot Steel Works. I was
employed as a part of the planned maintenance team, undertaking duties such as Forklift Truck Operator,
Fitter, Banks man/Hoist and Crane Operator and Stores Controller.
2. 1996 - 1999 Scafftag///Safetrak; - Regional Sales Manager
This was a field sales role, which I took in order to further develop my Sales and Negotiation skills. I
was responsible for continuous liaison with around 1,000 clients, introducing the Scafftag///Safetrak
Safety Management System. This involved establishing the types of work being carried out on major
construction and groundwork, manufacturing, shipping, aviation and petrochemical sites and applying
the system to aid these operations to be carried out in accordance with Health And Safety legislation and
guidelines. My main contacts within these organizations were Departmental Engineers, Works
Engineers, Safety Officers/Advisors, Factory Managers and Maintenance Personnel.
March - December 1995 Ravel Shoes;-Assistant Manger
My role her encompassed all aspects of running a very busy and successful city center store. Duties
included Stock Control, both in store and at a remote warehouse facility, Display and Presentation, Staff
Training and Motivation, Cash Handling and Banking etc. I attended several in house training courses,
including “Critical Success Factors”- on building and maintaining brand identity and customer loyalty
and “Improve Your Coaching Skills”- on how to get the most from yourself and your staff. I also acted
as Relief Manager, to run other stores in the area, during Manager’s holidays or absence.
October 1993 - June 1994 Future Zone Stores;- Manager
Responsibilities here were to maximize profits, by means of stock control, display and presentation, staff
training and customer service. I was also responsible for all administration, cash handling and banking
procedures, security and building maintenance. The Cardiff branch rapidly became one of the busiest
and most profitable within the company. Photographs of the branch were circulated throughout the
company, as an example to other Managers, as to the Retail Standards expected. Unfortunately, the
company went into administration, as a result of an over ambitious expansion program.
May 1989 - October 1993 River Island;-Deputy Manager
My job here was to assist the Manager in the day-to-day running of the store. In actual fact, I held the
branch, as Acting Manager, for three months, over the Christmas 1990 period, in addition to holding the
branch on numerous other occasions, as the Manager was also engaged as a mobile field trainer. I also
acted as Relief Manager, in other branches, as required. Duties were similar to those mentioned earlier,
with the addition of promoting and processing applications for instant credit and personnel accounts. I
was also tasked with the training of new members of management, in the company administration
systems.
September 1985 - May 1989 Littlewoods;-Senior Salesman
Following a period of Saturday and Part Time employment, whilst in college, I was offered this position,
o the T.V. and Audio Department. Following 18 months on this department, I transferred to the Men’s
wear department, to run the new suit department, which became the busiest of its kind in the company. I
was issued with a prize in recognition of this achievement.