I am a Business Developer | Manager with more than 7 years of experience in retail, franchise development and a Deal makers with more than 15 years in Sales development (B2B, B2C). •Strong experience in sales (inbound, outbound) in short and long term cycle. •Commercial expertise with major focus on retail | franchise development and operation, •Team leader and Sales trainer able to empower and motivate others to achieve targets, •Delivering outstanding results in high-pace development and turn-around situations, What I love doing is 1) having an impact on customers’ lives via wonderful products | services, and customer's experience, 2) managing and empowering my teams | colleagues and 3) turning the company’s vision into action and authentic success. After years of business development and sales, I am in mission for Apple's headquarter as Senior Advisor ... I'm currently open to new opportunities.

1. Romain YVRARD
Port : + 33 6 50 34 16 76 | romain.yvrard@icloud.com
« Move from opportunities to authentic success »
Dear Ms | Mr,
Do you dream in XXL ? Do you want to take your business to the next level and make the
difference by creating opportunities with the perfect control of your brand, concept and team? In
3 years for example, i’ve launched more than 55 business units generating a yearly turnover of 60
M € and 15 M € of royalties. If i have faith about your vision, mission and values, i boost your
turnover and lead your team | partner(s) to the path of success.
I was successfully senior advisor, sales developer, expansion manager and business director for
international companies such as Domino’s Pizza, Apple etc. . I have a great ability to be involved
in a fast environment with challenging pressure and specific goals. For example in Switzerland,
as business director, i directly launched within 1 year, 30 business units in different countries. My
responsibilities included recruitment and training of new franchisees (or corporate’s team),
support in the launch of their business and management of the network. To succeed i created and
managed development, training and operation departments in coordination with marketing and
finance where I was strongly involved as a member of executive committee.
In addition of my passion for empowering people and for boosting brands i know that my
entrepreneur mindset and communication expertise will add significant contribution for your
growth. For all these reasons, I believe that it would be worthwhile for us to meet to discuss
about your vision, challenges and how i could make a positive contribution to your company.
Please contact me at the number or email address above to arrange a call as i’m currently working
for Apple in European headquarter. Thanks for your time and consideration.
R.

2. Romain Yvrard | + 33 6 50 34 16 76
International mobility | email : romain.yvrard@icloud.com
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« Move from opportunities to authentic success »
Business Developer | Sales Manager
Deeply accomplished consultant, business developer and sales manager for 15 years. I like to initiate,
launch, lead and empower people. Dealmaker with startup mindset and corporate experience in leading
companies such as Apple, Domino’s pizza.
Customer service and Sales expert (Business to business, Business to consumer)
Apple (Ireland | European headquarters) - 07.2017 to now | High-tech | Department: AppleCare
AppleCare Senior advisor (iPhone, Mac). Identify customer needs and delivers effective coaching and solutions
to problems. Committed in a pressure environment to provide hight-quality care to create a positive experience.
Results : Management of 30 calls per day. Customer satisfaction: 93.8 %. Promoted after 7 months.
Utilitywise (Czech Republic) - 01.2017 to 06.2017 | Energy | Department: Sales
Consultant and Broker. In a very competitive and moving market, helped businesses, via cold calling (70 calls
per day), bills analysis, negotiation to reduce their energy consumption and costs by 5 to 30%.
Results : Delivered 130 % of my goals (10 contracts per month). Top 5 performer in a team of 50 salespersons.
Management and Business Development (Franchise, Retail, Real Estate)
Gold Swiss Service (Switzerland) - 02.2011 to 03.2012 | Metals Trading | Member of executive committee
Head of Expansion and Operation. Responsible in all facets of franchise sales, real estate development and
operations in coordination with support departments. Started from scratch by creating and leading development,
training and operation. Standardised, updated the concept and created new services .
Results : Has opened 30 stores in 1 year generating 40 000 000 euros. Leader in Switzerland, number 2 in France.
Domino’s Pizza Entreprise (France) - 06.2008 to 02.2011 | Fast Food | Department: Domino’s Franchising
National expansion manager. Responsible for recruiting candidates, selecting site, lobbying and on-boarding
franchisees into Domino’s Pizza domestic business. Launched new concepts (drive, on site restaurant, wide
format) and created new processes for better coordination. Reported directly to C.E.O and Franchise Director.
Results : Has opened 25 stores generating 19 500 000 euros per year | Leader in France.
CFP (Tagerim) - 06.1999 to 06.2001 | Real Estate and asset management | Department: Property development
Training Director | Deputy sales manager. Recruitment, training, management, and animation of business units.
Results : Opened and managed 5 offices, trained 100 consultants generating 28 000 000 euros.
Missions
Various missions as marketing consultant, retail park manager, expansion manager (Groupe Casino), business
developer (SVP conseil) … more details on Linkedin
EDUCATION
Postgraduate degree in International Trade | 1997 - 1998 - Aix 3 university with KEDGE Business School
English classes | 2012 - 2013 - EC School (Malta, San Francisco)
INTERESTS
Endurance sports: high-intensity training, body combat, spinning. Body and mind : yoga, meditation.
Blog writing, interviews and websites on entrepreneurship, well-being, communication and self-development.
Implemented few newsletter in Apple (leadership, well-being).
Travelling: recently lived more than two years in USA, Canada, Czech Republic, Switzerland …
Nature: 15 years of experience in beekeeping.