Robin Richburg-Tyler is seeking employment in the medical or administrative field utilizing over 20 years of experience in healthcare, administration, and customer service. She has a wide range of skills including Microsoft Office, database management, medical billing and records. Her work history includes positions as a medical receptionist, registrar, and administrative assistant at various medical offices, schools, and government agencies. She is currently pursuing an Associate's degree in Applied Science.

1. Robin Richburg-Tyler
8695 Greenbelt Road, # T2~ Greenbelt, MD 20770
Phone: 301-379-8885 ~ Email: mrsladytyler@gmail.com
OBJECTIVE
Detail-oriented, efficient, multitasking healthcare professional with interpersonal skills is seeking
to secure employment in the medical or administrative field that will utilize my current
experience, and allow for growth opportunities within the company.
QUALIFICATIONS
Microsoft Office Switchboard PITS Tracking Software
Facsimile Literate Computer Database Software Lotus Notes
Lotus Notes Facsimile Literate Informs
Customer Service ITAS Timekeeping Software E-permits Tracking Software
E MPLOYMENT
American Career Institute Silver Spring, MD
Student Services Coordinator, 09/ 2012 to 01/2013
 Provide student Satisfactory Academic Progress advising
 Monitor student’s daily attendance and academic progress
Sanford Brown Institute Landover, MD
Registrar Associate, 04/ 2007 to 09/2012
 Manage office records according to policy
 Compose correspondence
 Answer inquires from students, employers, and prospective students
 Screen telephone calls and visitors
 Review and distribute incoming mail
Department of Agriculture Riverdale, MD
Veterinary Program Assistant, 07/2003 to 11/2006
 Mange office records according to policy
 Issue import and export permit
 Compose correspondence
 Answer inquires from Federal, State, and local officials
 Screen telephone calls and visitors
 Review and distribute incoming mail
Dr. Lynn McKinley-Grant Chevy Chase, MD
Medical Receptionist, 10/ 2002 to 07/2003
 Greet patients, visitors, and pharmaceutical representatives
 Prepare new patient charts
 Review files for completeness
 File and retrieve documents or files, as requested
 Administer insurance verifications
 Complete charge tickets
 Collect office visit payments/co-payments

2. National Institutes of Health Bethesda, MD
Administrative Assistant (Security Guard), 10/ 2000 to 10/ 2002
 Manage records according to office policy
 Compose correspondence
 Screen telephone calls and visitors
 Review and distribute incoming mail
 Prepare/maintain personnel actions for campus security division
Colonial Security (Citibank) Silver Spring, MD
Security Guard, 05/1999 to 09/2000
 Prevent unauthorized entry into the datacenter
 Perform regular security checks
 Operate the Security Monitoring and Display System
 Maintain tape history of employees entering/exiting building access points
 Provide information to inquiries in-person or telephonically
 Sort and distribute all incoming mail and deliveries
Citicorp Company Silver Spring, MD
Mainframe Computer Operator/ Librarian, 05/ 1997 to 09/ 2000
 Maintain the smooth operations and processing workflow in the datacenter
 Prepare/retrieve the required tapes from the tape library for user needs
 Load required tapes into the specified tape stations
 Monitor program job flow, tape mounts, and output device requirements
 Analyze, diagnose, and administer corrective actions for system failures
 Prepare end-of-day reports for the subsequent shift
Allergy Health Care Silver Spring, MD
Medical Receptionist, 05/1995 to 05/1997
 Greet patients, visitors, and pharmaceutical representatives
 Prepare new patient charts.
 Review files for completeness
 Ensure the reception area is stocked
 Administer Insurance verifications
 Complete charge tickets.
 Collect office visit payment/co-payments
E DUCATION
Ashworth College Atlanta, GA
Pursuing Associate’s in Applied Science, October 2010 - present
Sanford Brown Institute Landover, MD
Registrar Certification Training, March 2008
AMT Largo, MD
Essential Skills for the Medical Office, April 2006
AMT Largo, MD
Medical Office Administration and Medical Billing, August 2007
Northwestern High School Adelphi, MD
Diploma, June 1996
References upon request