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Master Map Principles
A Proven Approach for Leading Competitive Companies




                   By Robert McKinley
            (Summary & Excerpts from Full Presentation)



   Compiled from a Multitude of Experience, Training, Books,
   Teachers & Mentors Too Numerous to Mention
Master Map Principles (MMP)
What is it?

An Approach to Leadership through:
    People
       All stakeholders- customers, investors, employees,
        vendors, etc.
    Principles
       Including objectives, rules of the road, regulatory
        requirements, values, etc.
    Product
       Profound knowledge of customer requirements, company
        products and capability
    Performance
       Data & merit based with a bias for action and a focus on
        results
Master Map Principles
 Why Do People Relate to MMP?

 People relate to “Maps” as useful in getting
  where they want to go

 Principles get them there inside the “Rules of
  the Road”

 They are easy to convey and understand

  (“Maps” & written Principles are your tangible documents
  written specifically for your company upon which you and
  your stakeholders will rely)
Master Map Principles (MMP)
Underlying Attitudes & Assumptions

   “Businesses must grow or die, there is no middle ground”
   Competitive businesses must attract key stakeholders to
    remain in business over the long term
   All Stakeholders (customers, investors, employees,
    vendors, etc.) are attracted to business in expectation of
    growth (gain for them)
   Maximization of one Stakeholder gain often creates conflict
    with other Stakeholders (e.g. higher pay for employee,
    lower profit for investor, etc.).
   Leadership is successful when the business continues to
    attract more well paying customers, solid investors, high
    quality employees, better servicing vendors, etc.
Master Map Principles (MMP)
Grounded for both short and long term results

 A practical approach to quickly collect, assess, convey
  and act upon an immediate game plan
 Short term effort becomes building blocks for long term
  strategic framework with buy-in from stakeholders
 Approach is customized for each company – one size
  does not fit all
 It is a way to focus an engaged team of internal &
  external people to thrive the mantra to “Out-compete
  the competition”
 It is “Good business!”
What Can MMP Do for You?
   Assess and quickly begin working with an unfamiliar
    &/or especially with an underperforming company

   Get the “Big” picture quickly while immediately
    delivering meaningful short term results, including
    administering company first aid, second aid & long
    term therapy

   Useful under positive and negative market conditions
    and company situations

   Helps you engage and attract the key stakeholders
    necessary for long term success of the business
Here is How It Works
MMP Focuses in Four Key Areas



People – all stakeholders who get it done

Principles – the rules of the road

Product – the engine

Performance – the results
People Focus

   Listen to the business through people - Engage key people
    from each stakeholder group (customer, investor, employee,
    vendor, etc.) for top issues & opportunities
   Understand that ALL stakeholders are looking for
    growth
   Understand the inherent goal conflicts between different
    stakeholder groups (use advocacy, e.g. CFO for investors,
    Sales for customer, etc. for management to ultimately find
    the “right” decision for the company at that time)
   Align and focus operational teams
   Set behavioral and performance expectations with team
   Create unique “Maps” useful for teams
Principles Focus
The Rules of the Road

 Essential in a merit based, participatory operating
  environment
 Decisions and actions all have a “Basis”
 Source for basis comes in many ways and diverse
  perspectives
 Principles, as uncovered and validated for a
  company, need to be published and properly conveyed
 People rely on the Principles for “Basis”
Exemplary Principles
Discover, Uncover, Validate, Publish What Works and is Needed
for your Company


 Company “First Aid” if needed
 Stakeholder Goals & Objectives
 Company Vision & Purpose
 Company Business Polices
 Company Values
 Laws of the Land & Industry Regulations
 Other “Tests for Rightness”
 Company Strategic Framework
Product Focus
Assess Issues, Opportunities & Alternatives Relating to Your
Products and Services

   Assessments should include:
     Quality (conformance to customer requirements)
     Pricing
     Distribution
     Promotion
     Product Rationalization
     Features & Benefits
     Product Differentiation & Diversification
     Other Attributes
   Assessments to be checked against stakeholder objectives
    & documented
   In the long term, your product knowledge should become
    “Profound”
Performance Focus
   Gain immediate access and understanding of all available
    key performance measures to understand, formulate and
    communicate the situation and immediate path forward
   Apply company First Aid, then Second Aid, then Long Term
    Care
    “Start the breathing, then stop the bleeding!”
   Full dashboards, sophisticated customer tracking and full
    visibility through your numbers will come as the company
    requires it. Information costs – don’t spend it if it doesn’t
    provide a return, but get what you need to succeed
   Secure internal control of company assets and resources
Performance Focus

   How is success defined? By what measurements? From
    which stakeholder perspective?
   What data is available? What data needs to be quickly
    compiled?
   Short Term View
     How stressed is the company?
   Long Term View
     Are you “Out-competing the competition?”
     Can you “Get a lead and make it bigger?”
MMP - Proven Applications
 In both Positive & Negative Market Situations

“At Company 1 by applying MMP in a stable health sector line of
    business, our team realized 13.6% annual average earnings
    growth on 8% average annual sales growth over a three year
    period”

“At Company 2 by applying MMP in a failing musical instrument
    manufacturing company due to deteriorating product quality
    & massive industry volume contraction & price erosion, we
    realized 100% recovery for vendors, recovery for senior
    lender & successful sale with broadened product offering
    without bankruptcy proceedings”

“At Company 3 by applying MMP to a young manufacturing
    company of heavy duty, construction dump trailers struggling
    with the massive 2008-2009 recession, we were able to keep
    the company operating and weathering the storm”
MMP
Exemplary Tangible Output

   First Aid Action Plan
   Stakeholder Fundamental Goals & Objectives
   Consolidated View of Company Purpose
   State Company Vision
   Documented Values
   Published Tests for Rightness
   Published Principles of an Integrated Team
   Stated Short term and Long term Goals and Objectives for
    Company
   Published Key Strategies
   Published Business Policies
   Operational Action Plans by functional area
MMP
Exemplary Intangible Output

   Stakeholders more willingly accept sub-optimization of their goal
    for the betterment of the whole
    “Those that give, get”
   Builds an operating environment where individuals accept
    accountability and responsibility
   Produces a “learning” environment committed to continuous
    improvement
   Creates an operating environment of accountability where any
    stakeholder can challenge anyone by relying on the Master Map
    Principles as their basis regardless of the organizational hierarchy
   Broader understanding of basis for others actions & decisions
Company Flavor with a Purpose
Make it Easy to “Taste” by Everyone



SiDump’r Trailers … The Workhorse of the side dump industry!

 “We build side dump trailers that are designed and built to be
 tough. Tough enough for the tough operators who use them
 under tough conditions. Tough enough to withstand the
 toughest challenges. Tough and durable to provide many
 years of safe, dependable, and profitable service to their
 operators. They are built right!”
                                    Bob McKinley
                                    President & CEO


   Note: Purpose based on customer requirements research
Corporate Values



                    Common Examples
           Respect for Others
           Uncompromising Integrity in all that we do
           Trust in each other
           Credible and merit based
           Committed to Continuous Improvement

Useless unless Demonstrated from the Top Down & Pointed Out when Observed
     Throughout the Organization, Including with Customers, Vendors & Other
     Outsiders
Team Integration Principles
  Behavior that Forges Strong Teams

                Do it; Expect it!
  Listen, Listen, Listen
  Communicate, Communicate, Communicate
  Anticipate, Anticipate, Anticipate
  Know your roles; Know other’s roles
  Know basis for what’s right; Do what’s right
  Learn from our efforts; both successful and
   unsuccessful
  Work from common, clearly understood set
   of goals, values and principles
  Separate the Doer from the Deed
MMP Conclusion


“Under MMP, a business has a significantly
  improved chance of staying in business (in
  perpetuity) while meeting or exceeding
  customer, investor, employee & others long
  term goals & objectives”
For More Information & the Complete MMP
              Presentation


                   Contact

             Robert “Bob” McKinley
           mckinleyre20@yahoo.com
    http://www.linkedin.com/in/bobmckinley

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Robert McKinley's Master Map Principles

  • 1. Master Map Principles A Proven Approach for Leading Competitive Companies By Robert McKinley (Summary & Excerpts from Full Presentation) Compiled from a Multitude of Experience, Training, Books, Teachers & Mentors Too Numerous to Mention
  • 2. Master Map Principles (MMP) What is it? An Approach to Leadership through:  People All stakeholders- customers, investors, employees, vendors, etc.  Principles Including objectives, rules of the road, regulatory requirements, values, etc.  Product Profound knowledge of customer requirements, company products and capability  Performance Data & merit based with a bias for action and a focus on results
  • 3. Master Map Principles Why Do People Relate to MMP?  People relate to “Maps” as useful in getting where they want to go  Principles get them there inside the “Rules of the Road”  They are easy to convey and understand (“Maps” & written Principles are your tangible documents written specifically for your company upon which you and your stakeholders will rely)
  • 4. Master Map Principles (MMP) Underlying Attitudes & Assumptions  “Businesses must grow or die, there is no middle ground”  Competitive businesses must attract key stakeholders to remain in business over the long term  All Stakeholders (customers, investors, employees, vendors, etc.) are attracted to business in expectation of growth (gain for them)  Maximization of one Stakeholder gain often creates conflict with other Stakeholders (e.g. higher pay for employee, lower profit for investor, etc.).  Leadership is successful when the business continues to attract more well paying customers, solid investors, high quality employees, better servicing vendors, etc.
  • 5. Master Map Principles (MMP) Grounded for both short and long term results  A practical approach to quickly collect, assess, convey and act upon an immediate game plan  Short term effort becomes building blocks for long term strategic framework with buy-in from stakeholders  Approach is customized for each company – one size does not fit all  It is a way to focus an engaged team of internal & external people to thrive the mantra to “Out-compete the competition”  It is “Good business!”
  • 6. What Can MMP Do for You?  Assess and quickly begin working with an unfamiliar &/or especially with an underperforming company  Get the “Big” picture quickly while immediately delivering meaningful short term results, including administering company first aid, second aid & long term therapy  Useful under positive and negative market conditions and company situations  Helps you engage and attract the key stakeholders necessary for long term success of the business
  • 7. Here is How It Works MMP Focuses in Four Key Areas People – all stakeholders who get it done Principles – the rules of the road Product – the engine Performance – the results
  • 8. People Focus  Listen to the business through people - Engage key people from each stakeholder group (customer, investor, employee, vendor, etc.) for top issues & opportunities  Understand that ALL stakeholders are looking for growth  Understand the inherent goal conflicts between different stakeholder groups (use advocacy, e.g. CFO for investors, Sales for customer, etc. for management to ultimately find the “right” decision for the company at that time)  Align and focus operational teams  Set behavioral and performance expectations with team  Create unique “Maps” useful for teams
  • 9. Principles Focus The Rules of the Road  Essential in a merit based, participatory operating environment  Decisions and actions all have a “Basis”  Source for basis comes in many ways and diverse perspectives  Principles, as uncovered and validated for a company, need to be published and properly conveyed  People rely on the Principles for “Basis”
  • 10. Exemplary Principles Discover, Uncover, Validate, Publish What Works and is Needed for your Company  Company “First Aid” if needed  Stakeholder Goals & Objectives  Company Vision & Purpose  Company Business Polices  Company Values  Laws of the Land & Industry Regulations  Other “Tests for Rightness”  Company Strategic Framework
  • 11. Product Focus Assess Issues, Opportunities & Alternatives Relating to Your Products and Services  Assessments should include:  Quality (conformance to customer requirements)  Pricing  Distribution  Promotion  Product Rationalization  Features & Benefits  Product Differentiation & Diversification  Other Attributes  Assessments to be checked against stakeholder objectives & documented  In the long term, your product knowledge should become “Profound”
  • 12. Performance Focus  Gain immediate access and understanding of all available key performance measures to understand, formulate and communicate the situation and immediate path forward  Apply company First Aid, then Second Aid, then Long Term Care “Start the breathing, then stop the bleeding!”  Full dashboards, sophisticated customer tracking and full visibility through your numbers will come as the company requires it. Information costs – don’t spend it if it doesn’t provide a return, but get what you need to succeed  Secure internal control of company assets and resources
  • 13. Performance Focus  How is success defined? By what measurements? From which stakeholder perspective?  What data is available? What data needs to be quickly compiled?  Short Term View  How stressed is the company?  Long Term View  Are you “Out-competing the competition?”  Can you “Get a lead and make it bigger?”
  • 14. MMP - Proven Applications In both Positive & Negative Market Situations “At Company 1 by applying MMP in a stable health sector line of business, our team realized 13.6% annual average earnings growth on 8% average annual sales growth over a three year period” “At Company 2 by applying MMP in a failing musical instrument manufacturing company due to deteriorating product quality & massive industry volume contraction & price erosion, we realized 100% recovery for vendors, recovery for senior lender & successful sale with broadened product offering without bankruptcy proceedings” “At Company 3 by applying MMP to a young manufacturing company of heavy duty, construction dump trailers struggling with the massive 2008-2009 recession, we were able to keep the company operating and weathering the storm”
  • 15. MMP Exemplary Tangible Output  First Aid Action Plan  Stakeholder Fundamental Goals & Objectives  Consolidated View of Company Purpose  State Company Vision  Documented Values  Published Tests for Rightness  Published Principles of an Integrated Team  Stated Short term and Long term Goals and Objectives for Company  Published Key Strategies  Published Business Policies  Operational Action Plans by functional area
  • 16. MMP Exemplary Intangible Output  Stakeholders more willingly accept sub-optimization of their goal for the betterment of the whole “Those that give, get”  Builds an operating environment where individuals accept accountability and responsibility  Produces a “learning” environment committed to continuous improvement  Creates an operating environment of accountability where any stakeholder can challenge anyone by relying on the Master Map Principles as their basis regardless of the organizational hierarchy  Broader understanding of basis for others actions & decisions
  • 17. Company Flavor with a Purpose Make it Easy to “Taste” by Everyone SiDump’r Trailers … The Workhorse of the side dump industry! “We build side dump trailers that are designed and built to be tough. Tough enough for the tough operators who use them under tough conditions. Tough enough to withstand the toughest challenges. Tough and durable to provide many years of safe, dependable, and profitable service to their operators. They are built right!” Bob McKinley President & CEO Note: Purpose based on customer requirements research
  • 18. Corporate Values Common Examples  Respect for Others  Uncompromising Integrity in all that we do  Trust in each other  Credible and merit based  Committed to Continuous Improvement Useless unless Demonstrated from the Top Down & Pointed Out when Observed Throughout the Organization, Including with Customers, Vendors & Other Outsiders
  • 19. Team Integration Principles Behavior that Forges Strong Teams Do it; Expect it!  Listen, Listen, Listen  Communicate, Communicate, Communicate  Anticipate, Anticipate, Anticipate  Know your roles; Know other’s roles  Know basis for what’s right; Do what’s right  Learn from our efforts; both successful and unsuccessful  Work from common, clearly understood set of goals, values and principles  Separate the Doer from the Deed
  • 20. MMP Conclusion “Under MMP, a business has a significantly improved chance of staying in business (in perpetuity) while meeting or exceeding customer, investor, employee & others long term goals & objectives”
  • 21. For More Information & the Complete MMP Presentation Contact Robert “Bob” McKinley mckinleyre20@yahoo.com http://www.linkedin.com/in/bobmckinley