This document discusses risk-based inspection programs and using the appropriate inspection tools matched to the risk. It explores moving away from solely focusing on illegal activities to also addressing potentially harmful activities. The key aspects discussed are developing inspection strategies based on assessing compliance and risk, and establishing a trusting relationship with companies through a cooperative approach rather than an adversarial one. This involves matching the level of inspection to the level of quality controls and management systems in a company.

1. Risk based inspection
program, use the
right tool for the
risk?
Ir. Rob van Dorp (Msc)
Inspectorate of environment and Transport
The Netherlands
2 june 2014
Amman conference on inspection reform

2. What to inspect??
Inspectie Leefomgeving en Transport

3. What to inspect??
Inspectie Leefomgeving en Transport
Risk?
Compliance??

4. The world according to Sparrow:
• Traditional focus inspectorate: Illegal activitys
Inspectie Leefomgeving en Transport

5. The world according to Sparrow:
Inspectie Leefomgeving en Transport
• However there are also
harmfull activitys

6. Harmfull
Inspectie Leefomgeving en Transport
Area of harmfull
activitys where
inspectorates have the
autority to act:
Illegal

7. Traditional planning of Risk based Inspectios of
illegal and harmfull activities
Compliance
Low High
Inspectie Leefomgeving en Transport
Risk
High
Low

8. Compliance
Priority,
Inspections and sanctions
Low High
Inspectie Leefomgeving en Transport
Risk
High
Low
Priority: compliance
assistance
Some random
inspections
Ignore

9. However: The risk of non compliance
Inspectie Leefomgeving en Transport

10. unwilling willing to improve no need to improve
Inspectie Leefomgeving en Transport

11. Acceptable level of compliance (from the
perspective of allowable harm)
Inspectie Leefomgeving en Transport

12. Acceptable level of compliance (from the
perspective of allowable harm)
Inspectie Leefomgeving en Transport
Remove from
market (breaking
the system)
Inspections and
compliance
assistence
trust based
approach

13. Inspectie Leefomgeving en Transport
trust based approach:

14. Eachother
Inspectie Leefomgeving en Transport
Trusting:
The system

15. Company
Sturing
bedrijf Stuursignaal
Inspectie Leefomgeving en Transport
Uncontrolled system
materials primary production
process
product
Company
Quality inspections
materials Primary production
process
Quality
insp.
rework
wastel
Process control
bedrijf Stuursignaal
materialen primaire productie
processen
Herstel
Afval
(eind)
controle
Quality control
Sturing
bedrijf Stuursignaal
materialen primaire productie
processen
Herstel
Afval
(eind)
controle
Onderhoud HRM Inkoop Etc.
eisen
Interne Audits
Quality assurance
materialen primaire productie
processen
Herstel
Afval
(eind)
controle
Onderhoud HRM Inkoop Etc.
eisen
Interne Audits
Trusting the system

16. Inspectie Leefomgeving en Transport
Do you trust the system?
• The system has to be up to the task, and so does your inspection
tool!

17. There is always a system!
Inspectie Leefomgeving en Transport

18. Inspectie Leefomgeving en Transport
Do you trust the system?
• The system has to be up to the task, and so does your inspection
tool!

19. There are a number of ways to squeeze an orange!
Inspectie Leefomgeving en Transport
19

20. Inspectie Leefomgeving en Transport
But is it up to the tasks??
O.K.

21. O.K.
Inspectie Leefomgeving en Transport
System

22. Not O.K.
Inspectie Leefomgeving en Transport
System

23. Not so 9001 System
Inspectie Leefomgeving en Transport

24. Inspectie Leefomgeving en Transport
Might be O.K.
24
System

25. So what to inspect to ensure safe orange
juice??
Inspectie Leefomgeving en Transport

26. Inspectie Leefomgeving en Transport
O.K.
26
Might not be
O.K.
??
Inspection Tool

27. • 1 carton of orange juice: 20
Inspectie Leefomgeving en Transport
oranges
• 24 for hours of production
• 120 bottles a minute (500.000 a
year)
Quality control:
Filters
Sample testing
Proces monitoring
Pasturisation

28. Inspectie Leefomgeving en Transport
So how to inspect?
Might not be
O.K. by itself
Inspection Tool
Might be O.K.
??

29. Inspectie Leefomgeving en Transport
What to inspect!

30. Inspectie Leefomgeving en Transport
Level of inspection tool
Level of development of
the company
Level of development of the company Level of inspection tool
Uncontrolled process Product inspections
Quality inspections Process monitoring
Process control Inspections on supporting systems
Quality control Audits
Quality assurance System inspections
Quality system Information exchange and partnership

31. What if the levels do not match
Inspectie Leefomgeving en Transport
Level of inspection tool
Level of development of the
company
development of paper
systems
Inspection burden

32. Trusting eachother: Pre conditions for a trust
based approach
• Trust Rule 1: Make contact personal
• Trust Rule 2: Define common goals
• Trust Rule 3: Set the right example
• Trust Rule 4: Build trust with sensible rules
• Trust Rule 5: Share responsibility and trust
• Trust Rule 6: Stay on course and keep calm,
• even when things go wrong
• Trust Rule 7: Rely on informed trust, not on blind trust
• Trust Rule 8: Be mild on mistakes but crush abuse
• Trust Rule 9: Dare to experiment and learn from experience
Inspectie Leefomgeving en Transport

33. Inspectie Leefomgeving en Transport
Example:
De praktijk

34. Inspectie Leefomgeving en Transport
• Family company
• Started in 1920
• Transports all over the world
• 1000+ employees
• Tanktransport, tank cleaning
De praktijk

35. Inspectie Leefomgeving en Transport
policy
•Improvement
•Openness
•Respect
•Humour
•Initiative
•Engagement
•Togetherness
•Carrying out what we
have agreed
Our Values
Our Values
De praktijk

36. Inspectie Leefomgeving en Transport
Sturing
bedrijf Stuursignaal
materialen primaire productie
processen
Herstel
Afval
(eind)
controle
Onderhoud HRM Inkoop Etc.
eisen
Interne Audits
De praktijk

37. Inspectie Leefomgeving en Transport
What did we do?

38. Inspectie Leefomgeving en Transport
Thank you for listening,
• Rob van Dorp
• +32704563273
• Robert.van.dorp@ilent.nl