1. Rick Long
1531 Ridgeway ct., Pocatello, ID 83201208-241-3737rick.long@hotmail.com
Education
Bachelor of Science Idaho State University 2013 Pocatello, ID
Human Resource Training and Development
Work Experience
2009-Current Farmers Insurance Company Pocatello, ID
Underwriter/Property Inspections
 Formulate decisions on Farmers acceptance or rejection of policies based on the customer’s history and Farmersguidelines.
 Responsible to create and disperse different lettersto Farmers customers based on changes made to their policy.
 Collaborate with agents on the phone to help them put policies in force and complete allthe underwriting requirements.
 Responsible for the SR-22 fillings for Farmers insurance and managed other employees work and training.
 Lead of the Virginia Notice of Cancelation process; developed and wrote a new transaction guide that was published on
Farmers web site.
 Trained employeeshow to work Notice of Cancelation process using the transaction guide.
 Organized and lead employee meetings and training.
 Chaired a committee that organized a golf tournament in 2015 that raised over $20,000,benefiting the United Way.
2003-2011 New York Burrito Pocatello, ID
Owner/Manager
 Daily responsibilities included; manage employees,customer service,cleaning,money management,and training of employees.
 Maintained current book keeping records, billpaying, payroll, advertisements, supplies,taxes,insurance,and health codes.
 Solely responsible for interviewing, Hire/Termination of employees, safety and employee meetings.
2003-2014 Cutting Edge Lawn Care Pocatello, ID
Co-Owner
 Maintain over 60 properties,managed allbilling, book keeping, taxes,payroll,advertisement,and equipment maintenance.
 Hired, trained,and managed allemployees that worked for Cutting Edge.
 Responsible for customer service and relationships and oversawwork quality.
2007-2009 Beneficial Financial Group Pocatello, ID
Insurance A gent / Financial A dvisor
 Networked and advertised to find potentialclients
 Developed sales presentations for clients on a variety ofinsurance and investment productsand helped manage investments.
 Maintained relationships with clients and helped them file claims,reviewcoverage,and increase client base.
 Previously licensed asan agent in Idaho and Utah asa life,health and disability agent.
2005-2007 Enterprise Rent-A-Car Pocatello/Idaho Falls, ID
Branch Manager
 Managed the Pocatello branch and wasthe assistant managerin the Idaho Falls branch office.
 Responsible for daily operation and managed,trained,interviewed,and evaluated employees.
 Handled customer services issuesand managed accounts,fleet,inventory, and profitability of the branch office.
 Accountable for allaccountspayable and keeping allbooking records current.
 Trained employees in one-on-one setting and taught them leadership skills and techniques to be managers themselves.
*References available upon request*