Rick Long has over 10 years of experience in insurance underwriting and customer service. He currently works as an Underwriter and Property Inspector at Farmers Insurance Company in Pocatello, ID, where he formulates decisions on policies, creates letters for customers, and trains employees. Previously, he was self-employed as the owner of a burrito restaurant and lawn care company, and he has held management roles at Beneficial Financial Group and Enterprise Rent-A-Car.

1. Rick Long
1531 Ridgeway ct., Pocatello, ID 83201208-241-3737rick.long@hotmail.com
Education
Bachelor of Science Idaho State University 2013 Pocatello, ID
Human Resource Training and Development
Work Experience
2009-Current Farmers Insurance Company Pocatello, ID
Underwriter/Property Inspections
 Formulate decisions on Farmers acceptance or rejection of policies based on the customer’s history and Farmersguidelines.
 Responsible to create and disperse different lettersto Farmers customers based on changes made to their policy.
 Collaborate with agents on the phone to help them put policies in force and complete allthe underwriting requirements.
 Responsible for the SR-22 fillings for Farmers insurance and managed other employees work and training.
 Lead of the Virginia Notice of Cancelation process; developed and wrote a new transaction guide that was published on
Farmers web site.
 Trained employeeshow to work Notice of Cancelation process using the transaction guide.
 Organized and lead employee meetings and training.
 Chaired a committee that organized a golf tournament in 2015 that raised over $20,000,benefiting the United Way.
2003-2011 New York Burrito Pocatello, ID
Owner/Manager
 Daily responsibilities included; manage employees,customer service,cleaning,money management,and training of employees.
 Maintained current book keeping records, billpaying, payroll, advertisements, supplies,taxes,insurance,and health codes.
 Solely responsible for interviewing, Hire/Termination of employees, safety and employee meetings.
2003-2014 Cutting Edge Lawn Care Pocatello, ID
Co-Owner
 Maintain over 60 properties,managed allbilling, book keeping, taxes,payroll,advertisement,and equipment maintenance.
 Hired, trained,and managed allemployees that worked for Cutting Edge.
 Responsible for customer service and relationships and oversawwork quality.
2007-2009 Beneficial Financial Group Pocatello, ID
Insurance A gent / Financial A dvisor
 Networked and advertised to find potentialclients
 Developed sales presentations for clients on a variety ofinsurance and investment productsand helped manage investments.
 Maintained relationships with clients and helped them file claims,reviewcoverage,and increase client base.
 Previously licensed asan agent in Idaho and Utah asa life,health and disability agent.
2005-2007 Enterprise Rent-A-Car Pocatello/Idaho Falls, ID
Branch Manager
 Managed the Pocatello branch and wasthe assistant managerin the Idaho Falls branch office.
 Responsible for daily operation and managed,trained,interviewed,and evaluated employees.
 Handled customer services issuesand managed accounts,fleet,inventory, and profitability of the branch office.
 Accountable for allaccountspayable and keeping allbooking records current.
 Trained employees in one-on-one setting and taught them leadership skills and techniques to be managers themselves.
*References available upon request*