1. DANIELLE RICHARDS
11806 Silver Coins
San Antonio, TX 78254
(208)358-0882 dani-elle_25@hotmail.com
CAREER OBJECTIVE
Seeking an entry-level position in an organization that will provide a competitive, team oriented
environment with opportunities for new skill development and advancement opportunities.
SUMMARYOF QUALIFICATIONS
 Ability to succeed in a competitive sales environment and meet sales quotas
 Effective verbal and written communication skills
 Productive as a member of a team or independently
 Highly dependable and innovative leader
 Adaptable to various work environments and procedures
EDUCATION
The University of Texas at San Antonio
Bachelor ofBusiness Administration in Management Expected
Graduation: May 2017
Cumulative GPA: 3.41 Major GPA: 3.41
Relevant Coursework
 Business and Professional Speech  Principles of Managerial Accounting
 Business Information Systems
 Designing Organizations
 Managing Teams & Avoiding Conflict
 Principles of Marketing
 Project Management
 Leading Organizations
Northwest Vista College, San Antonio, TX
Associate ofArts, Concentration in Business Administration May 2015
EXPERIENCE
Benefits Representative – Association Member Benefits Advisors, TX August 2016 – Present
 Advise retired school employees about TRTA retirement benefits
 Set and meet personal sales goals
 Be an effective self-starter and use efficient time management skills
 Keep up to date with new and current products and inform educators accordingly
Account Representative – GC Services, San Antonio, TX September 2015 – August 2016
 Consistently perform with strong negotiation skills to offer consumers the best possible
repayment options
 Practice active listening and communications skills to effectively control a conversation
 Assisted team members in collection activities
 Used excellent documentation skills to notate account activity accurately and proficiently

2. Location Manager – Pawderosa Ranch,San Antonio, TX August 2013 – September 2015
 Managed all daily business activities from open to close
 Accountable for the selection, skill development, and evaluation of 10-15 employees
 Maintain inventory of supplies by documenting amounts on hand and resupplying
 Participate in outside marketing events and fund raising activities
 Created weekly employee schedules to ensure proper amount of coverage
Customer Service Representative – Villa la Paws, Phoenix, AZ July 2012 – March 2013
 Provide excellent customer service skills via telephone and in person
 Managed daily cash and credit card transactions
 Ensured pets were checked in and out of the resort in a quick and organized manor
Customer Service Representative – Happy Paws Pet Resort,CarolStream, IL July 2011 – July 2012
 Maintain a clean and healthy area for owners and their pets
 Used multitasking skills to manage customers and handle pets at the facility
 Participated in volunteer adoption events and fostering programs
Sales Representative – Club Demonstration Services,CarolStream, IL July 2011 – July 2012
 Participated in a competitive sales environment with strong sales skills
 Educate shoppers about Costco products by discussing products in detail
 Practiced safe and sanitary product handling at all times
ACTIVITIES AND HONORS
 Career Action Program, UTSA – College of Business
Spring 2016
 Junior Achievement, UTSA – College of Business
Spring 2016
ADDITIONALSKILLS
 Microsoft Office – Word, Excel, PowerPoint, Outlook and Access
 Texas Life and Health Insurance License