1. Rafael A. Flores
Full Stack Web Developer RFwww:http://ensobusiness.com email: raflores1@me.com mobile: 787-525-8367
Web Development/ Operations
With over 17 years of management experience as an executive I am transitioningtoWeb Development technologies
updating my skills and knowledge and operatinga Web Development business focusing on solutions for SOHO and
SMB for the past 2 years whileupdating my skills and knowledge in front end (Html, CSS, JavaScript,JQuery, React),
backend(Rails and databasedesign and implementation including MySQL and Postgress. The business experience
together with updated skills in web development will help me offer a unique perspective and problem solving
understandingof today’s business challenges while implementing innovative softwaresolutions solutions. I have
assembled and lead high performanceteams that have deliver year over year growth in sales, increased efficiencies and
resulted in the most profitablebusiness unit in 2013 for the company enhancing productivity by empowerment,
motivation and solid direction based on objectives.This combination of successful business experience and software
engineering new skills makes Rafael a great asset to any organization.
Core Competencies:
Achievements
 Design, Developed and Code Ensobusiness.com and Autokick.tech web applications
 Develop processes and implemented internal app solution that improved order taking workflow in print
business.
 Design and Implemented a printingnetworkacross thePR and the USVI to serviceEnterprise Business
 Design and planned and Implemented develop an Activity Calendar application to be ableto manage projects in
storeoperations(Project management tool)
 Have directed many projects includingstart up operations and storeopenings
 Build and lead cross-functional teams toacross Caribbean tosupport Company mission
 Project Management
 Start Up & Turnaround Operations
 Team Building, Mentoring & Leadership
 Business Process Improvements
 Process reengineering
 Problem /solving & Change Management
 New Systems Design/Development
 Budgetary Planning and P&L management


2. 2
Experience
Principal, Enso Business Solutions, Puerto Rico July 2014 - Present
Developed a B2B Technology and Business consultingfirm tailored to update small and medium business leveragingthe
latest technologies including cloud computing. Help small and medium businesses to improve operational processes to
achieve excellence and improveefficiencies in order to optimize growth.Workin team for creatingan task for small
business with a project management web based application. Develop Web pages for small businesses including
marketingstrategies for new business usingthe latest digital marketing practices including, social, email and pay per
click services. Designed and coded Softwareas a Service Autokick.tech deployed on Heroku is a vehicle mechanic shop
workflow management tool. Developed new vendor relationships and acquire products for resale from distributors in
order to support business.Actively participatingin the business community thru theChamber of Commerce of Puerto
Rico and activemember of the Small Business committeein which recommendations weresubmitted tocreate advocacy
policies for small businesses.
District Manager, Store Operations, OfficeMax, PR & USVI Jan 2008 – Jan 2014
Operate a 15 Store $100+ million dollar operation in the Office Supplies /Technology products as well as Business Services
including Print for Pay department “Impress”. Responsiblefor all aspects of a retail stores from the selection of personnel,
merchandising,grand opening and later the day-to-day operations.With CompleteP&L responsibility ofa 500+ employee
retail and B2B business including Staffing, HR, Supply Chain and Merchandising functions. Responsible for the complete
performancemanagement cycle, from coaching and develop to accountability ofthestoremanagement team. Instrumental
in locating and securing prime retail real estatelocations in PR and USVI to Support chain growth. Ability to driveteams
to consistently perform better than overall company performance in Sales, Operations and Customer Service Programs to
meet the organizations goals. Experience in managing and driving team in difficult transitions of business including a
store restructuring to achieve a more efficient operation. Collaborate with Corporate in order to locate and secure local
products that will fit local customer needs. Experience introducingand managing new products and services intomarket
to broaden the offerings to B2B and retail customer. Promote and lead community relations programs including
representingthe company on events.
Digital Services and Printing District Manager, OfficeMax, PR & USVI Jan 2001 – Dec 2007
Supervise 12 print centers in a “store within store”concept in PR and USVI dedicated to the Print for Pay business inside
OfficeMax to service the Retail and Enterprise Customers. Responsiblefor P&L for this concept as well as the Staffing, HR
and trainingfunctions of this department.Responsible for assessingand acquiring technology products to better servethe
print for pay clientele. Successfully lead a B2B sales team to sell business solutions such as variable data print services,
marketing solutions, digital print solutions as well as document management solutions to SMB and enterprises.Establish
and Operate a Customer Service Operation to service large businesses. Establish a multi-market sales strategy to ensure
market dominance. Manage a delivery operation to servethe commercial customer.
Education
Team Treehouse Dec 2015
Computer Software Engineering Certificate - Ruby on Rails Development and Front End Web Development
Air force Community College Sept 1991
BA in Business Administration

3. 3
Skills & Seminars
 PMI Project Management course – Tecnofor, 2014
 Currently takingAgile/Scrum seminar
 HTML, CSS,, JavaScript,Ruby on Rails, Ajax
 Proficient in Cloud based technologies including Windows Azure, AWS and Heroku
 Digital Marketing, SEO and Social Media savvy.
 Postgress,and MySQL SQLdesign and implementation for applications solutions
 Configuring and InstallingWindows Server 2012 and 2012R2 Designing, Installingand configuring networks.
 Office 365 Installation,management and configuration certification courses from Tecnofor.
 Action Learning - Harvard University Prof. Tom Ryskas
 Good To Great Workshop - Jim Collins seminars
 Discover Your Strengths - Gallup University
 Situational Leadership I and II - Ken Blanchard
 EVA Training - University of Notre Dame