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Revolutionizing L&D:
Harnessing the Power
of AI to Empower
Tomorrow’s
Workforce
Stella Lee, PhD.
L&D Talks, Brussels
October 26, 2023
I am Stella
Hello!
2
I am a consultant, educator, startup advisor, writer,
speaker, and community builder.
AI is all around us
3
How long do you think the
concept of AI has been around?
◉ 5 years
◉ 10 years
◉ 20 years
◉ 40 years
◉ 70 years
4
5
Source: https://pbs.twimg.com/media/E4liuxOXoBMBezc.jpg
Published in October 1950, exactly 73 years ago.
6
Source: Bellini, Valentina & Cascella, Marco & Cutugno, Franco & Russo, Michele & Lanza, Roberto & Compagnone, Christian & Bignami,
Elena. (2022). Understanding basic principles of Artificial Intelligence: a practical guide for intensivists. Acta bio-medica : Atenei Parmensis.
93. e2022297. 10.23750/abm.v93i5.13626.
Concerns for L&D
7
While dealing with all the changes, we are also
concern about multiple issues:
◉ Budget cut/tight resources
◉ Looming recession/rounds of layoff
◉ Finding our place/proving our values
◉ The sense of urgency to keep up with
changing technologies and practices
How do you feel about AI?
◉ Optimistic
◉ Pessimistic
◉ A bit of both
8
Job and Skill Displacement
9
The fear of job and skill displacement is not unfounded.
◉ Jobs will be displaced – the impact of
most technologies on the job is expected
to be a net positive over the next five
years
◉ Skills will change – 44% estimated to be
disrupted in the next five years
◉ The top three core skills are analytical
thinking, creative thinking, and
technological literacy
Source: https://www.weforum.org/publications/the-future-of-jobs-report-2023
10
Core Skills
11
Technology Adoption, 2023-2027
Technologies ranked by the share of organizations surveyed who are likely or highly likely to adopt this
technology over the next 5 years
12
The website There’s An AI for That provides a job impact index plus a break down of tasks for each job
that AI can do.
Job Impact Index
We need to
understand the AI
landscape
Image by Gerd Altmann from Pixabay
14
Dynamic, changing, and competitive landscape with multiple key players:
Big tech companies Large providers of
educational content
Existing Edtech
vendors with added
AI-compoents
EdTech/AI startups
Pearson Workforce Skills
AI application for L&D
AI Repositories
15
Futurepedia, one of the
popular AI tool
repository sites, listed
over 228 educational
tools, and that number is
increasing weekly or
even daily. The site has a
total of 7,579 AI tools.
Source: https://www.futurepedia.io/ai-tools/education-assistant
AI Tools for
Learning
16
But it is not always
obvious to know which
tool is designed for
education
Source: https://toptools4learning.com/
17
Source: https://medium.com/data-science-
rush/generative-ai-landscape-3d2a4596020f
AI for content generation
◉ Create learning objectives
◉ Create content
◉ Collaborative team work
18
Use Case 1 – Course
Factory
CourseFactory is a platform that allows users to create
and manage online courses.
19
20
Source: https://www.linkedin.com/pulse/coursefactory-digital-
gate-streamlining-cyber-security-education/
21
Source: https://www.linkedin.com/pulse/coursefactory-
digital-gate-streamlining-cyber-security-education/
AI-powered recruitment and coaching
◉ Personalize recruitment by setting goals and targets
◉ Leverage LinkedIn metadata
◉ Provide real-time, tailored nudge
◉ Recommend content and provide advices
◉ Summarize insights 22
Use Case 2 – LinkedIn
Recruitment and Learning
23
Source: https://www.linkedin.com/pulse/reimagining-hiring-learning-power-ai-hari-srinivasan-hdfof/
24
Source: https://www.linkedin.com/pulse/reimagining-hiring-learning-power-ai-hari-srinivasan-hdfof/
We need to know
the challenges and
limitations of AI
Image by Gerd Altmann from Pixabay
Common Challenges
26
While some learners may have the
financial resources to access
advanced AI technologies, others
may be left at a disadvantage.
Unequal Access
The rapid advancement of AI tools
has outpaced the development of
comprehensive regulations and
policies.
Lack of Regulation and Policy
AI tools are only as good as the
data sources they are trained on.
But it is not always possible to
control, review, and edit data
sources.
Reliance on Data Sources
The development and maintenance
of AI tools often involve significant
manual labor.
Labor-intensive Nature of AI
Some jurisdictions impose
restrictions or bans on certain AI
technologies, limiting their
potential benefits for learners.
Geographical Disparity
Effectively utilizing AI tools in
education demands a new set of
skills and AI literacy from educators
and learners alike.
Different Skillsets and AI Literacy
We need to develop
AI Literacy
Image by Gerd Altmann from Pixabay
28
The 7 key focus areas for AI Literacy:
Build a solid
foundation of
what AI is, the
history of AI, the
current AI
landscape and
some common
techniques.
We need to
explore real-
world
applications of
AI across
various fields
to gain a
broader view.
We need to
develop critical
thinking skills to
flag issues such
as hallucinations,
bias and mis-
information.
We need to
develop abilities
to understand,
interpret, and
work with data.
Discussions
about AI
should always
include the
ethical
aspects.
We need to
address the role
of AI in
education.
We need to
understand the
impact of AI on
the future of
work and the
changing job
roles.
Source: https://paradoxlearning.com/resources/
29
Source: https://paradoxlearning.com/resources/
Break down of each competency:
“
“Some people call this artificial
intelligence, but the reality is this
technology will enhance us. So
instead of artificial intelligence, I
think we’ll augment our
intelligence.”
30
Ginni Rometty, former CEO of IBM
Any questions ?
You can find me at
◉ stella@paradoxlearning.com
◉ https://www.linkedin.com/in/stellal/
Thanks!
31

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Revolutionizing L&D: Harnessing the Power of AI to Empower Tomorrow's Workforce

  • 1. Revolutionizing L&D: Harnessing the Power of AI to Empower Tomorrow’s Workforce Stella Lee, PhD. L&D Talks, Brussels October 26, 2023
  • 2. I am Stella Hello! 2 I am a consultant, educator, startup advisor, writer, speaker, and community builder.
  • 3. AI is all around us 3
  • 4. How long do you think the concept of AI has been around? ◉ 5 years ◉ 10 years ◉ 20 years ◉ 40 years ◉ 70 years 4
  • 6. 6 Source: Bellini, Valentina & Cascella, Marco & Cutugno, Franco & Russo, Michele & Lanza, Roberto & Compagnone, Christian & Bignami, Elena. (2022). Understanding basic principles of Artificial Intelligence: a practical guide for intensivists. Acta bio-medica : Atenei Parmensis. 93. e2022297. 10.23750/abm.v93i5.13626.
  • 7. Concerns for L&D 7 While dealing with all the changes, we are also concern about multiple issues: ◉ Budget cut/tight resources ◉ Looming recession/rounds of layoff ◉ Finding our place/proving our values ◉ The sense of urgency to keep up with changing technologies and practices
  • 8. How do you feel about AI? ◉ Optimistic ◉ Pessimistic ◉ A bit of both 8
  • 9. Job and Skill Displacement 9 The fear of job and skill displacement is not unfounded. ◉ Jobs will be displaced – the impact of most technologies on the job is expected to be a net positive over the next five years ◉ Skills will change – 44% estimated to be disrupted in the next five years ◉ The top three core skills are analytical thinking, creative thinking, and technological literacy Source: https://www.weforum.org/publications/the-future-of-jobs-report-2023
  • 11. 11 Technology Adoption, 2023-2027 Technologies ranked by the share of organizations surveyed who are likely or highly likely to adopt this technology over the next 5 years
  • 12. 12 The website There’s An AI for That provides a job impact index plus a break down of tasks for each job that AI can do. Job Impact Index
  • 13. We need to understand the AI landscape Image by Gerd Altmann from Pixabay
  • 14. 14 Dynamic, changing, and competitive landscape with multiple key players: Big tech companies Large providers of educational content Existing Edtech vendors with added AI-compoents EdTech/AI startups Pearson Workforce Skills AI application for L&D
  • 15. AI Repositories 15 Futurepedia, one of the popular AI tool repository sites, listed over 228 educational tools, and that number is increasing weekly or even daily. The site has a total of 7,579 AI tools. Source: https://www.futurepedia.io/ai-tools/education-assistant
  • 16. AI Tools for Learning 16 But it is not always obvious to know which tool is designed for education Source: https://toptools4learning.com/
  • 18. AI for content generation ◉ Create learning objectives ◉ Create content ◉ Collaborative team work 18 Use Case 1 – Course Factory CourseFactory is a platform that allows users to create and manage online courses.
  • 19. 19
  • 22. AI-powered recruitment and coaching ◉ Personalize recruitment by setting goals and targets ◉ Leverage LinkedIn metadata ◉ Provide real-time, tailored nudge ◉ Recommend content and provide advices ◉ Summarize insights 22 Use Case 2 – LinkedIn Recruitment and Learning
  • 25. We need to know the challenges and limitations of AI Image by Gerd Altmann from Pixabay
  • 26. Common Challenges 26 While some learners may have the financial resources to access advanced AI technologies, others may be left at a disadvantage. Unequal Access The rapid advancement of AI tools has outpaced the development of comprehensive regulations and policies. Lack of Regulation and Policy AI tools are only as good as the data sources they are trained on. But it is not always possible to control, review, and edit data sources. Reliance on Data Sources The development and maintenance of AI tools often involve significant manual labor. Labor-intensive Nature of AI Some jurisdictions impose restrictions or bans on certain AI technologies, limiting their potential benefits for learners. Geographical Disparity Effectively utilizing AI tools in education demands a new set of skills and AI literacy from educators and learners alike. Different Skillsets and AI Literacy
  • 27. We need to develop AI Literacy Image by Gerd Altmann from Pixabay
  • 28. 28 The 7 key focus areas for AI Literacy: Build a solid foundation of what AI is, the history of AI, the current AI landscape and some common techniques. We need to explore real- world applications of AI across various fields to gain a broader view. We need to develop critical thinking skills to flag issues such as hallucinations, bias and mis- information. We need to develop abilities to understand, interpret, and work with data. Discussions about AI should always include the ethical aspects. We need to address the role of AI in education. We need to understand the impact of AI on the future of work and the changing job roles. Source: https://paradoxlearning.com/resources/
  • 30. “ “Some people call this artificial intelligence, but the reality is this technology will enhance us. So instead of artificial intelligence, I think we’ll augment our intelligence.” 30 Ginni Rometty, former CEO of IBM
  • 31. Any questions ? You can find me at ◉ stella@paradoxlearning.com ◉ https://www.linkedin.com/in/stellal/ Thanks! 31