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Reverse Mortgages and 
HECMs: The Overview and 
Warning Signs for Older 
Americans and Housing 
Professionals 
Andrew Carswell, University of Georgia
The Problem 
Traditionally, Americans have put an emphasis 
on homeownership, often to the extent that a 
significant portion of wealth is tied up in home 
equity (Censky, 2011; Davidoff & Welke, 2004; 
Wolff, 2004) 
 This reliance on home equity is even more 
pronounced for the elderly population, who 
often do not have the ability to generate the 
cash flow necessary to provide for their costs of 
living. (Apgar & Di, 2005; Shan, 2009)
My 
Background 
 I have been at UGA’s Department of Housing & 
Consumer Economics for 10+ years now 
 Before that, I received my Ph.D. in urban planning 
at the University of Delaware 
 My dissertation was written on the outcomes 
measured by those who had undergone 
homeownership counseling in the city of 
Philadelphia 
 Before that, I worked at three housing 
companies/organizations: 
 Freddie Mac 
 Fannie Mae 
 NAHB
My 
Background 
BUT MOST 
IMPORTANTLY!
My 
Background 
I AM BUDDIES WITH ANNE GLASS!!!!
The Problem 
These individuals, considered house-rich and 
cash-poor, are often forced to sell their home to 
maintain their standard of living. 
However, after incurring new costs of living over 
time, financial situations are not greatly 
improved. 
Furthermore, 90% of individuals age 65 and 
older prefer to remain living in their homes. 
(Bayer, Harper, & Greenland, 2000)
The Scope 
2007 Survey of Consumer Finances estimates 
that 4.8 million elderly households have at least 
95% home equity in homes that represent at 
least 75% of their net worth. 
Moreover, the most recent economic downturn 
significantly decreased the retirement readiness 
of many U.S. households (VanDerhei, 2011)
HECM 
Background 
 In reaction to this growing financial profile, the 
Home Equity Conversion Mortgage (HECM) 
program was created to provide a viable 
alternative. 
HECMs, a form of reverse mortgage, allow 
homeowners to remain living in their homes by 
providing access to their homes’ equity, with 
repayment deferred until they move out or their 
home is sold.
HECM 
Overview 
 A traditional HECM refinance loan provides 
access to home equity to an existing homeowner 
that meets three basic requirements: 
 Age 62 or older 
 Fully paid off home or be able to repay 
outstanding debt with loan proceeds 
 Must claim the home as the primary residence
HECM 
Overview 
 A portion of an owner’s equity is made available 
to the homeowner based on three factors: 
 Home value 
 Owner’s age 
 Prevailing interest rates. 
 The remainder of the equity is preserved as a 
buffer to cover interest and finance charges. 
 Historically, HECM’s have been plagued with 
high costs, limiting their effectiveness as a 
financial planning tool.
HECM 
Overview 
There are usually three ways in 
which the proceeds are received in 
a true “reverse” mortgage: 
 Lump sum 
 Monthly payment 
 In a credit line, where you 
withdraw from it as needed 
 Or a combination of the three
HECM/Reverse 
Mortgage 
Example 
 Important to remember that in a classic reverse 
mortgage example, your debt increases as your 
equity decreases. 
 Just as important to remember is that in a classic 
“forward” mortgage arrangement, your debt 
declines over time while your equity increases.
HECM/Reverse 
Mortgage 
Example 
 Your home is presently worth $300,000, free and 
clear 
 You foresee yourself living for another 20 years 
 You believe that you will need $500 extra per 
month in living expenses 
 A reverse mortgage could meet those needs, which 
comes out to a total debt at the time of death of 
$120,000, plus interest ($500 X 12 X 20) 
 Remaining equity in the home would be $180,000 
IF there was no house price appreciation 
 The likelihood is strong, however, that the house 
price will be much higher by that point in time 
 The remaining heirs can sell the home upon the 
beneficiary’s death to satisfy the payment of the 
debt (and likely still split some proceeds of the sale)
Two 
additional 
HECM types 
HECM for Purchase, also referred to as a 
purchase money HECM, allows for the creation 
of a HECM to purchase a new home 
HECM Saver provides a lower cost alternative, 
but with diminished loan amounts.
Fraud 
Background 
 There is a growing body of literature on 
mortgage fraud centered around fraud 
perpetrated during the primary mortgage loan 
origination phase (Baumer, Arnio, & Wolff, 2013; 
Carswell, 2009; Carswell & Bachtel, 2007, 2009; 
Carswell, Wade, Smith, & Huet, 2010; Koller, 
2010; Mikelbank, 2011; Nguyen, 2010; van 
Gestel, 2012). 
 This fraud flourished during the boom years of 
the real estate market as soaring home values 
provided ample opportunities.
Fraud 
Background 
As economic conditions changed, fraudsters 
moved into the HECM market. 
Two factors aided this shift: 
 A vastly increased volume of HECMs. 
 The recognition of seniors as an easily targeted 
population for victimization of financial crimes.
Important to 
Remember 
HECMs are FHA insured products. 
 If loan balances exceed home values, lenders’ 
losses are covered. 
Possibility exists for potential moral hazards.
Moral 
Hazard 
Concerns 
During the last two years, The Atlanta 
Homeownership Office of HUD confirmed there 
was false information in 28% of the reviewed 
cases where FHA insurance was applicable. 
 In communication with these lenders, significant 
evidence was presented that lenders 
intentionally circumvented HUD’s requirements 
in approving loans and failed to follow up on 
inconsistencies in loan applications.
Moral 
Hazard 
Concerns 
 As of April 2012, an additional 2,330 claims were 
pending review by The Atlanta Homeownership 
Office, with a potential HUD payout of 
$202,710,000 based on the current average loan 
payout
HECM Fraud 
Overview 
HECM fraud schemes vary widely, but like 
primary mortgage fraud, they center around the 
artificial inflation of home values. 
These inflated values allow fraudsters to 
capitalize on loan proceeds that far exceed 
actual home values.
HECM Fraud 
Overview 
Two most common mechanisms for HECM fraud 
are 
 Setting up shell companies that hold non-existent 
primary mortgages, with HECM 
proceeds directed to pay this “loan” 
 Posing as a seller in fictitious transactions that 
“sell” homes for artificially high purchase prices
HECM Fraud 
Overview 
 While the elderly individual is often left with the 
home, it is often substandard and inadequate for 
their needs. 
 Meanwhile, HECM loans are generated on 
properties that do not support the loan values. 
Due to the deferral of repayment, fraudulent 
transactions are often not discovered for years.
HECM Fraud 
Overview
HECM Fraud 
Overview
The Housing 
Counseling 
Industry 
 Begun in late ‘60s/early ‘70s as a way of helping 
borrowers navigate through the complicated 
process of obtaining/keeping a home. 
 Generally takes on various forms: 
Pre-purchase 
Post-purchase 
Tenant counseling/tenants’ rights 
Delinquency counseling 
HECM/reverse mortgage counseling 
 Regarded by the clients as a “trusted gatekeeper” 
 Varying degrees of emphasis put on counseling by 
the housing industry
Housing 
Counselors 
and HECM 
Fraud 
 As a part of the application process, HECM 
borrowers are required to receive consumer 
counseling from a HUD-approved counselor 
 Overall, HECMs present a unique challenge to 
housing counselors. 
 A combination of increased complexity, 
counselor qualification standards, and follow-through 
requirements serve to increase the 
difficulty of providing quality housing advice.
Housing 
Counselors 
and HECM 
Fraud 
Despite these challenges, housing counselors 
have a unique opportunity to identify and thwart 
fraudulent activities.
Tips For 
Identification 
 As with traditional mortgage fraud, the profit for 
perpetrators of refinance HECM fraud is based 
on fraudulent appraisals. 
 A strong signal of possible fraudulent activity is a 
short turnaround time between the documented 
home purchase and the application for a HECM.
Tips For 
Identification 
 The simplest way to detect HECM for purchase 
fraud is to investigate the source of the down 
payment used in the purchase of the home. 
 In most fraudulent cases, documentation for the 
down payment is provided in two forms: 
 a bogus HUD-1 indicating the sale of a previous 
home that the senior did not own; or 
 the creation of a fraudulent “gift letter.”
Tips For 
Identification 
 In many cases of fraudulent activity, several 
seniors have reported receiving gifts from the 
same individual.
Quick 
Overview of 
Two Surveys 
Survey of HECM approved Counseling Agencies 
in the State of GA showed very limited 
understanding or awareness of HECM fraud or 
how it would be perpetrated. 
Results of the larger national survey provided 
even more detail.
Overview of 
Two Surveys 
 In the spring of 2012 we conducted a sent a 
survey to each of the HECM approved 
Counseling Agencies in the State of GA. 
 Eight of the nine agencies responded. 
Open ended responses showed very limited 
understanding or awareness of HECM fraud. 
Furthermore, a complete lack of understanding 
of how it was perpetrated was revealed.
Overview of 
Two Surveys 
 Based on these responses a new survey was 
developed, and using the HUD HECM approved 
agency data base was distributed nationally. 
 Sought information in three categories 
 Agency and counselor information 
 Typical interactions with clients 
 Awareness and training in both primary mortgage 
and HECM fraud 
 It was sent to counselors at 190 agencies and 
complete responses were received by 70.
Agency and 
Counselor 
Overview 
 The average agency employed 4-5 housing 
counselors, with 1-2 of them providing HECM 
counseling. 
 The average counselor had almost 9 years of 
housing counseling experience overall, and 5 years 
providing HECM counseling. 
 The average counselor spent 40% of their time on 
HECM counseling.
HECM 
Training and 
Certification 
 80% indicated that the HECM certification and 
training was more difficult than other counseling 
certification procedures. 
 However, written responses indicated that most 
counselors felt that it was necessary and 
worthwhile.
HECM 
Counseling in 
Practice 
 Overall, counselors reported conducting 55% of 
HECM counseling in person and 45% over the 
phone. 
 However, many reported doing 100% through one 
of those methods. 
 Average counseling session lasted between 1 and 2 
hours, with a similar amount of time spent 
preparing and following up with clients.
HECM Fraud 
Awareness 
 47% of counselors reported a limited awareness of 
HECM fraud, as compared to 29% for primary 
mortgage fraud. 
 Furthermore, the same 47% indicated that they 
had limited awareness of fraud when performing 
counseling.
Is Fraud a 
Problem? 
 The majority of counselors reported that HECM 
fraud was at least a moderate problem nationally. 
 In contrast, 79% felt that Fraud was either not a 
problem or a minor problem for their clients.
Fraud 
Training 
 54% of respondents indicated some level of HECM 
fraud training. 
 Note: The written responses indicate that much of 
this training for HECM fraud is not related to/ does 
not cover the fraud presented today. 
 57% indicated some level of training related to 
primary mortgage fraud. 
 65% indicated that they had no process for 
identifying or reporting fraud in their agencies, with 
an additional 10% indicating that they were unsure.
Closing 
Remarks 
 Where does that leave us? 
 What is the next actionable step? 
 How do we create more awareness?
Questions? 
Comments?

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Reverse mortgages and older americans presentation (nov. 14, 2013)

  • 1. Reverse Mortgages and HECMs: The Overview and Warning Signs for Older Americans and Housing Professionals Andrew Carswell, University of Georgia
  • 2. The Problem Traditionally, Americans have put an emphasis on homeownership, often to the extent that a significant portion of wealth is tied up in home equity (Censky, 2011; Davidoff & Welke, 2004; Wolff, 2004)  This reliance on home equity is even more pronounced for the elderly population, who often do not have the ability to generate the cash flow necessary to provide for their costs of living. (Apgar & Di, 2005; Shan, 2009)
  • 3. My Background  I have been at UGA’s Department of Housing & Consumer Economics for 10+ years now  Before that, I received my Ph.D. in urban planning at the University of Delaware  My dissertation was written on the outcomes measured by those who had undergone homeownership counseling in the city of Philadelphia  Before that, I worked at three housing companies/organizations:  Freddie Mac  Fannie Mae  NAHB
  • 4. My Background BUT MOST IMPORTANTLY!
  • 5. My Background I AM BUDDIES WITH ANNE GLASS!!!!
  • 6. The Problem These individuals, considered house-rich and cash-poor, are often forced to sell their home to maintain their standard of living. However, after incurring new costs of living over time, financial situations are not greatly improved. Furthermore, 90% of individuals age 65 and older prefer to remain living in their homes. (Bayer, Harper, & Greenland, 2000)
  • 7. The Scope 2007 Survey of Consumer Finances estimates that 4.8 million elderly households have at least 95% home equity in homes that represent at least 75% of their net worth. Moreover, the most recent economic downturn significantly decreased the retirement readiness of many U.S. households (VanDerhei, 2011)
  • 8. HECM Background  In reaction to this growing financial profile, the Home Equity Conversion Mortgage (HECM) program was created to provide a viable alternative. HECMs, a form of reverse mortgage, allow homeowners to remain living in their homes by providing access to their homes’ equity, with repayment deferred until they move out or their home is sold.
  • 9. HECM Overview  A traditional HECM refinance loan provides access to home equity to an existing homeowner that meets three basic requirements:  Age 62 or older  Fully paid off home or be able to repay outstanding debt with loan proceeds  Must claim the home as the primary residence
  • 10. HECM Overview  A portion of an owner’s equity is made available to the homeowner based on three factors:  Home value  Owner’s age  Prevailing interest rates.  The remainder of the equity is preserved as a buffer to cover interest and finance charges.  Historically, HECM’s have been plagued with high costs, limiting their effectiveness as a financial planning tool.
  • 11. HECM Overview There are usually three ways in which the proceeds are received in a true “reverse” mortgage:  Lump sum  Monthly payment  In a credit line, where you withdraw from it as needed  Or a combination of the three
  • 12. HECM/Reverse Mortgage Example  Important to remember that in a classic reverse mortgage example, your debt increases as your equity decreases.  Just as important to remember is that in a classic “forward” mortgage arrangement, your debt declines over time while your equity increases.
  • 13. HECM/Reverse Mortgage Example  Your home is presently worth $300,000, free and clear  You foresee yourself living for another 20 years  You believe that you will need $500 extra per month in living expenses  A reverse mortgage could meet those needs, which comes out to a total debt at the time of death of $120,000, plus interest ($500 X 12 X 20)  Remaining equity in the home would be $180,000 IF there was no house price appreciation  The likelihood is strong, however, that the house price will be much higher by that point in time  The remaining heirs can sell the home upon the beneficiary’s death to satisfy the payment of the debt (and likely still split some proceeds of the sale)
  • 14. Two additional HECM types HECM for Purchase, also referred to as a purchase money HECM, allows for the creation of a HECM to purchase a new home HECM Saver provides a lower cost alternative, but with diminished loan amounts.
  • 15. Fraud Background  There is a growing body of literature on mortgage fraud centered around fraud perpetrated during the primary mortgage loan origination phase (Baumer, Arnio, & Wolff, 2013; Carswell, 2009; Carswell & Bachtel, 2007, 2009; Carswell, Wade, Smith, & Huet, 2010; Koller, 2010; Mikelbank, 2011; Nguyen, 2010; van Gestel, 2012).  This fraud flourished during the boom years of the real estate market as soaring home values provided ample opportunities.
  • 16. Fraud Background As economic conditions changed, fraudsters moved into the HECM market. Two factors aided this shift:  A vastly increased volume of HECMs.  The recognition of seniors as an easily targeted population for victimization of financial crimes.
  • 17. Important to Remember HECMs are FHA insured products.  If loan balances exceed home values, lenders’ losses are covered. Possibility exists for potential moral hazards.
  • 18. Moral Hazard Concerns During the last two years, The Atlanta Homeownership Office of HUD confirmed there was false information in 28% of the reviewed cases where FHA insurance was applicable.  In communication with these lenders, significant evidence was presented that lenders intentionally circumvented HUD’s requirements in approving loans and failed to follow up on inconsistencies in loan applications.
  • 19. Moral Hazard Concerns  As of April 2012, an additional 2,330 claims were pending review by The Atlanta Homeownership Office, with a potential HUD payout of $202,710,000 based on the current average loan payout
  • 20. HECM Fraud Overview HECM fraud schemes vary widely, but like primary mortgage fraud, they center around the artificial inflation of home values. These inflated values allow fraudsters to capitalize on loan proceeds that far exceed actual home values.
  • 21. HECM Fraud Overview Two most common mechanisms for HECM fraud are  Setting up shell companies that hold non-existent primary mortgages, with HECM proceeds directed to pay this “loan”  Posing as a seller in fictitious transactions that “sell” homes for artificially high purchase prices
  • 22. HECM Fraud Overview  While the elderly individual is often left with the home, it is often substandard and inadequate for their needs.  Meanwhile, HECM loans are generated on properties that do not support the loan values. Due to the deferral of repayment, fraudulent transactions are often not discovered for years.
  • 25. The Housing Counseling Industry  Begun in late ‘60s/early ‘70s as a way of helping borrowers navigate through the complicated process of obtaining/keeping a home.  Generally takes on various forms: Pre-purchase Post-purchase Tenant counseling/tenants’ rights Delinquency counseling HECM/reverse mortgage counseling  Regarded by the clients as a “trusted gatekeeper”  Varying degrees of emphasis put on counseling by the housing industry
  • 26. Housing Counselors and HECM Fraud  As a part of the application process, HECM borrowers are required to receive consumer counseling from a HUD-approved counselor  Overall, HECMs present a unique challenge to housing counselors.  A combination of increased complexity, counselor qualification standards, and follow-through requirements serve to increase the difficulty of providing quality housing advice.
  • 27. Housing Counselors and HECM Fraud Despite these challenges, housing counselors have a unique opportunity to identify and thwart fraudulent activities.
  • 28. Tips For Identification  As with traditional mortgage fraud, the profit for perpetrators of refinance HECM fraud is based on fraudulent appraisals.  A strong signal of possible fraudulent activity is a short turnaround time between the documented home purchase and the application for a HECM.
  • 29. Tips For Identification  The simplest way to detect HECM for purchase fraud is to investigate the source of the down payment used in the purchase of the home.  In most fraudulent cases, documentation for the down payment is provided in two forms:  a bogus HUD-1 indicating the sale of a previous home that the senior did not own; or  the creation of a fraudulent “gift letter.”
  • 30. Tips For Identification  In many cases of fraudulent activity, several seniors have reported receiving gifts from the same individual.
  • 31. Quick Overview of Two Surveys Survey of HECM approved Counseling Agencies in the State of GA showed very limited understanding or awareness of HECM fraud or how it would be perpetrated. Results of the larger national survey provided even more detail.
  • 32. Overview of Two Surveys  In the spring of 2012 we conducted a sent a survey to each of the HECM approved Counseling Agencies in the State of GA.  Eight of the nine agencies responded. Open ended responses showed very limited understanding or awareness of HECM fraud. Furthermore, a complete lack of understanding of how it was perpetrated was revealed.
  • 33. Overview of Two Surveys  Based on these responses a new survey was developed, and using the HUD HECM approved agency data base was distributed nationally.  Sought information in three categories  Agency and counselor information  Typical interactions with clients  Awareness and training in both primary mortgage and HECM fraud  It was sent to counselors at 190 agencies and complete responses were received by 70.
  • 34. Agency and Counselor Overview  The average agency employed 4-5 housing counselors, with 1-2 of them providing HECM counseling.  The average counselor had almost 9 years of housing counseling experience overall, and 5 years providing HECM counseling.  The average counselor spent 40% of their time on HECM counseling.
  • 35. HECM Training and Certification  80% indicated that the HECM certification and training was more difficult than other counseling certification procedures.  However, written responses indicated that most counselors felt that it was necessary and worthwhile.
  • 36. HECM Counseling in Practice  Overall, counselors reported conducting 55% of HECM counseling in person and 45% over the phone.  However, many reported doing 100% through one of those methods.  Average counseling session lasted between 1 and 2 hours, with a similar amount of time spent preparing and following up with clients.
  • 37. HECM Fraud Awareness  47% of counselors reported a limited awareness of HECM fraud, as compared to 29% for primary mortgage fraud.  Furthermore, the same 47% indicated that they had limited awareness of fraud when performing counseling.
  • 38. Is Fraud a Problem?  The majority of counselors reported that HECM fraud was at least a moderate problem nationally.  In contrast, 79% felt that Fraud was either not a problem or a minor problem for their clients.
  • 39. Fraud Training  54% of respondents indicated some level of HECM fraud training.  Note: The written responses indicate that much of this training for HECM fraud is not related to/ does not cover the fraud presented today.  57% indicated some level of training related to primary mortgage fraud.  65% indicated that they had no process for identifying or reporting fraud in their agencies, with an additional 10% indicating that they were unsure.
  • 40. Closing Remarks  Where does that leave us?  What is the next actionable step?  How do we create more awareness?

Editor's Notes

  1. Figure 1 shows a flow chart of a common type of fraud perpetrated using the traditional refinance HECM, as described by McKenzie (2011). The fraud begins with the acquisition of a property through a short sale or foreclosure sale. Next, a senior is lured into the transaction. Various tactics have been utilized in targeting senior victims, but fraudsters appear to locate victims by infiltrating so-called affinity groups, such as church congregations and ethnic groups (U.S. Securities and Exchange Commission, 2006). In one case, a hospital employee was convicted of participating in a reverse mortgage fraud scheme by targeting senior patients (S. Bice, personal communication, May 10, 2012). One common tactic utilized by fraudsters is to promise seniors a “free home,” courtesy of an allegedly new program through President Obama that seems to resonate with seniors who take the information at face value (McKenzie, 2011).  FHA employees have noticed this tactic taking place by fraudsters who frequent elderly residents within public housing units (S. Bice, personal communication, May 10, 2012).   After the senior target has been located, refinance HECM fraud becomes complicated. Due to its function as a refinance instrument, fraudsters are forced to simulate an existing mortgage on a previously purchased home. This simulation is accomplished by transferring the property to the senior using back-dated deeds. Meanwhile, the fraudster pays transfer taxes on this “sale” to acquire a tax stamp indicating an inflated sales price. Further validation is provided by the creation of a bogus HUD-1 settlement form, while also listing the fraudster’s company as the lender for the mortgage. A HECM is then applied for, with the proceeds remitted to the fraudster’s company to settle the outstanding fraudulent mortgage. The fraudster is then able to walk away with a significant profit, while the senior is left with an often unsuitable home.
  2. HECM for purchase fraud, as illustrated in Figure 2, is more straightforward and centers around the creation of a fraudulent home purchase transaction. As in HECM refinance fraud, the scheme begins with the acquisition of a discounted property and recruitment of an unsuspecting senior. A purchase transaction of the home at an inflated price in the current period is legitimized by the creation of a fake HUD-1 form, which designates the fraudster as the seller. Next documentation of the senior’s source of the down payment is generated, as required in the application for a HECM for purchase. This is often provided in the form of fraudulent documents indicating civil suit proceeds or the creation of a “gift letter” indicating a transfer from a family member. With these documents in hand, the HECM for purchase is granted to cover the difference between the down payment and purchase price, with payment transferred to the fraudster as the seller of the home. Done properly, these proceeds are well in excess of the initial purchase price providing significant proceeds to the fraudster.
  3. Once certified, HECM counselors face a daunting task in providing quality service. First, the complexity of the reverse mortgage creates a potential for lack of understanding among senior clientele. Clients may not understand the impact of high closing costs and FHA insurance premiums on the actual loan amount received. Furthermore, they must ensure clients understand the implication of the reverse mortgage on the ability to keep the home in the family after death. Counselors also must convey the importance of maintaining sufficient funds to pay taxes and insurance on the home, as delinquencies on either can lead to foreclosure (Barger, 2009). Counselors are further limited in their ability to give quality housing advice, as HUD is very clear that the role of counselors is strictly limited to informing clients of the options available to them (Branson, 2009).