The document discusses transformations in retail and provides examples of innovative retailers. It argues that legacy retailers are struggling due to changes in consumer behavior, income inequality, and e-commerce. Successful future retailers will adopt a more expansive definition of retail and a "platform thinking" approach. This involves non-linear customer journeys, moving into new areas, understanding the deeper context of customers' lives, and participatory models like Hema Market that integrate shopping, dining, and delivery.
I left my post as ECD of Saatchi & Saatchi X in Asia in June 2013 after working for the company for 4 years. My experience ranged from shopper marketing, retail design that is integrated within a holistic 360 offering to clients such as Lenovo and P&G.
Feeling that I needed more real life experience in the realm of digital shopper marketing. I set off on my own in creating an online social/shopping experience through a platform that I created around crowdsourcing and e-commerce.
In the past year, I have amassed a great deal of experience in designing, marketing and producing products through this platform called Avid Union. During this time, I have built a sustainable business on this platform of social ecommerce.
With this business experience and along with my 15 years of shopper marketing agency experience in New York, Singapore and China, I believe I can be valuable for a company who is looking for a creative leader that is going to take creativity to the next level.
WE BELIEVE THAT TODAY EVERY BRAND IS FIGHTING TO GET INTO CUSTOMERS' HEARTS, MINDS AND HANDS
WE EXIST TO HELP YOU WIN THE FIGHT
We are Forest Creative. We are the agency for the digital revolution.
When we say full-service, that’s exactly what we mean.
At Forest Creative we have the skills and capabilities in-house to deliver on almost any communications project. From strategy, through to production and delivery, we aim to provide experiences of value, building and maintaining a conversation between people and brands.
This is why we’ve mastered a beautiful composition between Image enhancements to Storytelling. It's not about simply interrupting people. It's about engaging them in the places they're actually paying attention and delivering a compelling message that creates an impact.
That’s why we specialise ‘MARKETING IN THE AGE OF DISTRACTION’
Be it
Brand Development
Corporate Identity Kits
360 Degree Marketing Strategy
Mobile & Web
Social Media Marketing
Interactive Space Design
Retail Store Space Design
Exhibition Space
Visual Merchandising
Corporate Office Theme Design and Events
Email & Content Marketing
Lead Generation
Photography
Explainer Videos
Corporate/Ad films.
On another note, We also specialise in image enhancement, creating value to the photographs/images used for web, advertisements, social media postings and image stocks.
We create amazing results for our (growing) list of pioneering clients. We’re not just an agency, we're a trusted partner.
Get to know us, you won’t be disappointed!
The Retail Industry is confronted with a period of unprecedented change and is struggling to keep pace with todays consumer, who has vastly different and more sophisticated expectations of products and services than even 5 years ago. With boundaries between bricks and mortar and on-line retailing becoming blurred, this presentation looks at the technology likely to impact on the retail sector and specifically the UK Home Improvement Industry over the next 5 years.
Continuous Retail is an art. It is the undeniable future of all things retail. Retail is ubiquitous - do you have an Experience Signature? Tim Greenhalgh, Chairman and CCO, shares how leading retailers create new human rituals that are empowered both physically and digitally. This presentation was given at WPP's Global Retail Forum on April 15, 2015.
Bryan House, our VP of Strategic Accounts, presented on Digital Transformation at our Montreal stop on our Digital Transformation Tour Roadshow on March 19, 2015. This event was co-hosted with Nurun.
Five simple steps to developing a digital marketing strategy - Digital DNAThe Tomorrow Lab
Andi Jarvis's presentation from Digital DNA in Belfast. Covering the A STAR model of digital marketing, this presentation shows the key steps in producing a digital strategy.
Achieving a Successful Homing Offer Challenges & Trends.International Snapshot.SCG International
DIY, HOUSEHOLD & FURNITURE RETAIL RUSSIA.
The annual conference organised by B2B Conference Group.
International Summit of industry products for home and garden repair.
Trends and challenges. International outlook.
Presentation by Clive Woodger, SCG International founder.
Moscow, Russia.
May 2015.
Shopping Mall to Town Center: CBL Properties' 5-Step Approach to RedevelopmentCBL Properties
At CBL Properties, we are responding to the evolving retail market by actively executing against our redevelopment strategy. This SlideShare explains how we are transforming our properties from traditional, enclosed malls into suburban town centers by shrinking and strengthening our retail footprint and adding new, market-driven uses that resonate with the community.
I left my post as ECD of Saatchi & Saatchi X in Asia in June 2013 after working for the company for 4 years. My experience ranged from shopper marketing, retail design that is integrated within a holistic 360 offering to clients such as Lenovo and P&G.
Feeling that I needed more real life experience in the realm of digital shopper marketing. I set off on my own in creating an online social/shopping experience through a platform that I created around crowdsourcing and e-commerce.
In the past year, I have amassed a great deal of experience in designing, marketing and producing products through this platform called Avid Union. During this time, I have built a sustainable business on this platform of social ecommerce.
With this business experience and along with my 15 years of shopper marketing agency experience in New York, Singapore and China, I believe I can be valuable for a company who is looking for a creative leader that is going to take creativity to the next level.
WE BELIEVE THAT TODAY EVERY BRAND IS FIGHTING TO GET INTO CUSTOMERS' HEARTS, MINDS AND HANDS
WE EXIST TO HELP YOU WIN THE FIGHT
We are Forest Creative. We are the agency for the digital revolution.
When we say full-service, that’s exactly what we mean.
At Forest Creative we have the skills and capabilities in-house to deliver on almost any communications project. From strategy, through to production and delivery, we aim to provide experiences of value, building and maintaining a conversation between people and brands.
This is why we’ve mastered a beautiful composition between Image enhancements to Storytelling. It's not about simply interrupting people. It's about engaging them in the places they're actually paying attention and delivering a compelling message that creates an impact.
That’s why we specialise ‘MARKETING IN THE AGE OF DISTRACTION’
Be it
Brand Development
Corporate Identity Kits
360 Degree Marketing Strategy
Mobile & Web
Social Media Marketing
Interactive Space Design
Retail Store Space Design
Exhibition Space
Visual Merchandising
Corporate Office Theme Design and Events
Email & Content Marketing
Lead Generation
Photography
Explainer Videos
Corporate/Ad films.
On another note, We also specialise in image enhancement, creating value to the photographs/images used for web, advertisements, social media postings and image stocks.
We create amazing results for our (growing) list of pioneering clients. We’re not just an agency, we're a trusted partner.
Get to know us, you won’t be disappointed!
The Retail Industry is confronted with a period of unprecedented change and is struggling to keep pace with todays consumer, who has vastly different and more sophisticated expectations of products and services than even 5 years ago. With boundaries between bricks and mortar and on-line retailing becoming blurred, this presentation looks at the technology likely to impact on the retail sector and specifically the UK Home Improvement Industry over the next 5 years.
Continuous Retail is an art. It is the undeniable future of all things retail. Retail is ubiquitous - do you have an Experience Signature? Tim Greenhalgh, Chairman and CCO, shares how leading retailers create new human rituals that are empowered both physically and digitally. This presentation was given at WPP's Global Retail Forum on April 15, 2015.
Bryan House, our VP of Strategic Accounts, presented on Digital Transformation at our Montreal stop on our Digital Transformation Tour Roadshow on March 19, 2015. This event was co-hosted with Nurun.
Five simple steps to developing a digital marketing strategy - Digital DNAThe Tomorrow Lab
Andi Jarvis's presentation from Digital DNA in Belfast. Covering the A STAR model of digital marketing, this presentation shows the key steps in producing a digital strategy.
Achieving a Successful Homing Offer Challenges & Trends.International Snapshot.SCG International
DIY, HOUSEHOLD & FURNITURE RETAIL RUSSIA.
The annual conference organised by B2B Conference Group.
International Summit of industry products for home and garden repair.
Trends and challenges. International outlook.
Presentation by Clive Woodger, SCG International founder.
Moscow, Russia.
May 2015.
Shopping Mall to Town Center: CBL Properties' 5-Step Approach to RedevelopmentCBL Properties
At CBL Properties, we are responding to the evolving retail market by actively executing against our redevelopment strategy. This SlideShare explains how we are transforming our properties from traditional, enclosed malls into suburban town centers by shrinking and strengthening our retail footprint and adding new, market-driven uses that resonate with the community.
Similar to Retail trend watch: Inspiration beyond Amazon for transformation (20)
NRF 2024 Presentation
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Darin Detwiler, Detwiler Consulting Group, LLC
Dean Hornsby, BluLine Solutions, LLC
Rick Schlenker, Logile, Inc.
Christopher Schlichting, Coborn’s Inc.
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Michelle Evans, Global Lead of Retail and Digital Consumer Insights, Euromonitor International
Get a first look at the top consumer trends with the biggest implications for retailers and brands. In this session, retail expert Michelle Evans reveals the latest insights from Euromonitor’s annual global consumer trends report. She examines the behaviors and motivations that will drive shopping habits next year so you can meet new demands.
Data-driven site selection: How understanding consumer movement drives Little...National Retail Federation
Presentation from NRF 2023: Retail's Big Show
Brad Puckett, Little Caesars
Cate Zovod, Near
When it comes to opening a new QSR location, the decision around site selection is critical — and the wrong decision can be extremely costly. For a QSR looking to significantly expand to new locations, the stakes are even higher. Founded in 1959, Little Caesars has been a popular pizza chain in the U.S. for decades. Having successfully responded to new consumer behavior in recent years, the chain is poised for rapid expansion across the U.S. and other growing markets like Canada and Mexico. With a goal to maximize ROI on the new locations, the company had to identify and prioritize sites for their new stores in a smart and scalable way. Learn how they turned to human movement data to empower teams in the U.S. and internationally to create a strategic expansion plan.
Presentation from NRF 2023: Retail's Big Show
Lee Peterson, WD Partners
Seana Strawn, IKEA US
Resale is ecologically beneficial, applies to many types of merchandise and is on-trend, but we are finding that the resale of goods online isn't as profitable as in store--think photo shoot, double ship and repackaging of items. So if done right at store level, can resale be more profitable, increase foot traffic with unique offerings, and boost customer loyalty? Learn from IKEA about their in-store resale experience, hear exclusive research from WD Partners and see visual renderings that show how areas of resale can be executed in several types of merchandise categories.
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Kelly MacPherson, Union Square Hospitality Group
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Presentation from NRF 2023: Retail's Big Show
James Boushka, Aramark
Time. The precious resource so few restauranteurs and hospitality veterans have. From preparation and production to serving guests to paying invoices, there are no shortage of mundane tasks essential to a well-functioning restaurant. Rising labor costs, guest demand for speed, and shrinking profit margins are propelling the industry to embrace automation as a marker for impactful success. Discover the trends and challenge your operational model to create experiences where humans and automation work together.
Retail Media Networks: How the physical store will power their next phase of ...National Retail Federation
Presentation from NRF 2023: Retail's Big Show
Kristi Argyilan, Albertsons Media Collective
Aaron Dunford, Nordstrom
Andrew Lipsman, Insider Intelligence
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Presentation from NRF 2023: Retail's Big Show
Adam Braun, Illinois Attorney General's Office
David Johnston, National Retail Federation
Millie Kresevich, EssilorLuxottica
Maria Michel-Manzo, Homeland Security Investigations
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Voice in retail: It speaks, it listens, it’s impacting our real world businessesNational Retail Federation
Presentation from NRF 2023: Retail's Big Show
Glenn Allison, Tractor Supply Company
Donald Buckley, Lullaboo Studios,
Treehouse Consulting, LLC
Vicki Cantrell, Vendors in Partnership LLC
Mirko Saul, Schwarz Digital GmbH & Co. KG
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Join industry leader Vicki Cantrell and top executives from retail and entertainment as she pulls back the covers on the value of voice and retail, and explores the questions you’d ask: what’s real, what’s not, and what’s next? Where and how is this better than what we’re doing now? How do we protect the privacy of our customers – and our own data? How do we get started, and with whom?
Presentation from NRF 2023: Retail's Big Show
Ira Kalish, Deloitte Touche Tohmatsu Ltd.
In 2022, the world has faced significant challenges that have continued to disrupt the retail industry. We have seen inflation, war, the pandemic, climate change, supply chain challenges, changing government policies, and even increased talk about deglobalization. In this presentation, Dr. Ira Kalish, Deloitte’s Chief Global Economist, will discuss these issues as he offers his view on continued evolution and what retailers can expect in 2023 and beyond.
It’s no secret that the marketing landscape is growing increasingly complex, with numerous channels, privacy regulations, signal loss, and more. One of the biggest problems facing marketers today is that they’re experiencing data deluge and data drought simultaneously.
Bliss Point by Tinuti addresses these challenges by providing a single, user-friendly platform for measuring what marketers previously struggled to measure. With Bliss Point, you can move beyond simply validating past actions and instead use measurement to guide real-time decision-making on what should happen next.
Join our product experts for a live demonstration of Bliss Point. Discover how it can empower your brand with the tools and insights needed to optimize each channel, across your entire media mix, and your overall brand performance.
The Future of E-commerce: first-hands insights.Solvd, Inc.
According to Statista, revenue in the e-commerce market is projected to reach US$4,117.00bn in 2024. New technologies and methodologies constantly influence how the e-commerce market develops and shapes itsthe future of e-commerce. The main questions are in the air: How can we stay aligned with e-commerce business owners and ensure our engineering services meet their evolving needs?
At Solvd, this question prompted a deep dive into the current e-commerce landscape. Our goal was to get information about the future of e-commerce directly from first-hand sources. In the course of our research, we explored:
- Portrait of respondents.
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- Human resource allocation for e-commerce projects.
- Solutions and actionable advice for business owners.
- The role of a reliable partner in problem-solving.
Explore, download, and share invaluable insights made by Solvd!
9. GDR
CREATIVE
INTELLIGENC
E
GDR
CREATIVE
INTELLIGENC
E
% of US adults living in each income tier
1971
% of U.S. aggregate household income
1970
16 9 61 1010 4 62 292910
Middle
Lower
Middle
Lowest Upper
Middle
Highest
Lower
Income
Middle Income
Upper
Income
The Hollowing Out of the US Middle Class
*Figures may not sum to 100% due to rounding
Location: US
Source: Pew
The Middle Class has declined precipitously in both relative
size and share of US aggregate income since the 1970s
10. GDR
CREATIVE
INTELLIGENC
E
GDR
CREATIVE
INTELLIGENC
E
20 50 12 9 43 499
Lower
Middle
Lowest Upper
Middle
Lower
Income
Middle Income
Upper
Income
Highest
Middle
The Hollowing Out of the US Middle Class
*Figures may not sum to 100% due to rounding
9
Location: US
Source: Pew
The Middle Class has declined precipitously in both relative
size and share of US aggregate income since the 1970s
% of US adults living in each income tier
2015
% of U.S. aggregate household income
2014
20. GDR
CREATIVE
INTELLIGENC
E
GDR
CREATIVE
INTELLIGENC
E Hema Market
Post-channel supermarket fuses allows shoppers to
shop, engage and consume on their own terms
Location: China
1. Order fresh food to cook at home
2. Order food and have it prepared by Hema chefs and delivered within
30 minutes
3.Buy in-store and have food cooked for
carry-out
21. GDR
CREATIVE
INTELLIGENC
E
GDR
CREATIVE
INTELLIGENC
E Hema Market
Post-channel supermarket fuses allows shoppers to
shop, engage and consume on their own terms
Location: China
1. Order fresh food to cook at home
2. Order food and have it prepared by Hema chefs and delivered within
30 minutes
3. Buy in-store and have food cooked for carry-out
4.Buy in-store and have food cooked
and delivered to nearby home or
office
22. GDR
CREATIVE
INTELLIGENC
E
GDR
CREATIVE
INTELLIGENC
E Hema Market
Post-channel supermarket fuses allows shoppers to
shop, engage and consume on their own terms
Location: China
1. Order fresh food to cook at home
2. Order food and have it prepared by Hema chefs and
delivered within 30 minutes
3. Buy in-store and have food cooked for carry-out
4. Buy in-store and have food cooked and delivered to nearby home or
office
5.Buy in-store and eat it on the spot in
the store’s dining area
23. GDR
CREATIVE
INTELLIGENC
E
GDR
CREATIVE
INTELLIGENC
E Hema Market
Post-channel supermarket fuses allows shoppers to
shop, engage and consume on their own terms
Location: China
1. Order fresh food to cook at home
2. Order food and have it prepared by Hema chefs and
delivered within 30 minutes
3. Buy in-store and have food cooked for carry-out
4. Buy in-store and have food cooked and delivered to nearby home or
office
5. Buy in-store and eat it on the spot in the store’s dining area
6.(Traditional Grocery)
50. GDR
CREATIVE
INTELLIGENC
E
GDR
CREATIVE
INTELLIGENC
E Millennials and Brand/Retailer Experiences
How interested are you in attending special events or experiences
hosted by a retailer or brand?
Millennials Gen X Baby Boomers
Very Interested
44%
Quite Interested
35%
Quite Interested
38%
Very Interested
27%
Quite Interested
29%
Very Interested
9%
(79% net) (65% net) (38% net)
Source: NRF Consumer View
Q4 2017
Millennials are more than twice as likely to be
interested in retailer/brand experiences than Boomers