Daylen Osmer is seeking an opportunity to utilize interpersonal and educational skills. He has experience in customer service, data entry, travel coordination, and administrative support through various roles. Osmer has an Associate's degree from University of Hartford and has worked in healthcare billing, collections, and customer service for companies such as The Linked Group of Companies, MedAssets, and LogixHealth. His resume demonstrates a history of assisting clients, coordinating travel, and providing administrative support to grow companies.
1. Daylen Osmer
Address: 29 1st Hackensack NJ 07601
Contact: 603-707-8058 Email: dayoz191@yahoo.com
OBJECTIVE
Seeking an opportunity where I will be able to utilize my interpersonal and educational background.
Self-motivated and able to work both independentlyand as supportive team member.Assistin the growth of the
company.
Skills/Experiences
Multi-Line Phone System – Collection - Microsoft Excel, Word, Outlook-Data entry- AR/Book Keeping-Flight
coordination-health care and insurance
EDUCATION
University of Hartford 2011
Associates degree
WORK EXPERIENCE
The Linked Group of Companies- Hackensack NJ
Travel Coordinator: May 2016-Present
Primary Job: Booked flightfor people entering into rehab for drugs/alcohol,and mental health.Responsible for
booking flight,coordinating rides,verifying that they made all flight and confirm the driver from the rehab center
picked them up. Average 4-7 people per day. (Sunday-Saturday 24/7 on call)
Personal assistantto the CEO:
Secondary Job: Confirm meeting,assistin personal travel and welcome guestto office. Run errands.Open and close
offices delay. (Monday-Friday 8:30AM-7PM)
Customer service Representative:
Third job:Provide assistance in the call center for people calling in to speak to counselor.Handle overflow calls.Help
with new CSR training. (Monday-Friday 9AM-7PM)
MedAssets,Allendale NJ
AR Services 2015-2016 (TEMP 6-month contract)
Assistpatients with self-payaspectof medical bills.Explain insurance coverage and over view of bill.Review medical
records,coding and heavy data entry.
LogixHealth,Bedford MA
Customer Services Representative 2013-2015
Answering 100-150 calls from patientwith insurance questions and bill issues. Assisting with high profile clients,
review medical records and coding issues.Heavy Data entry.