Sheila Hardie has over 20 years of experience in medical administration, education, and business management. She has strong skills in areas such as written and verbal communication, medical terminology, coding, billing, and using Microsoft Office programs. Her career has included roles as a medical records scanner, substitute teacher's assistant, insurance clerk, and manager at retail stores. She has a diploma in Medical Office Administration and some college credits in business management. Her certifications include New York State teacher aide certifications and passing state examinations in medical office administration.