This document contains the resume of Venkata Harish Baba Veligandla. It details his educational background including an MBA from IIM Calcutta and BTech from IIIT Hyderabad. It outlines his professional experience including current role as Assistant Manager at MetLife and previous roles at Capgemini Consulting and ICICI Prudential Life Insurance. It also lists additional training, internships, languages and interests.

1. Name VENKATA HARISH BABA VELIGANDLA
E-mail harishbaba.vv@gmail.com
Mobile +91 9971708782
Nationality Indian
Date of birth May 14 1986
ACADEMIC BACKGROUND
2007 – 2009 Indian Institute of Management Calcutta, CALCUTTA, INDIA
PGDM - Post Graduate Diploma in Management (in Finance and Strategy)
2003-2007 International Institute of Information Technology, HYDERABAD, INDIA
B-Tech- Electronics & Communications (with Honors in Digital Communications & Signal Processing)
PROFESSIONAL EXPERIENCE
July2013 to
present
METLIFE
INSURANCE
Assistant Manager- Global Employee Benefits CoE (Operations Consulting)
Major projects highlighted as below:
Business Process Re-engineering – New Business process (2015; Location – London and Brighton, UK)
• Achievements – 30% Increase in UK EB vertical’s Sales Productivity, 20% Reduction in hand-offs and 30% increase in
Straight Through Processing, 20% reduction in Requotes,Identification of several improvement areas within business
constraints, Globally Recognized on MetLife CentreStage Platform
• Skills employed – Management Consulting, Lean ,Six Sigma tools, Agile, Project Management
• Project activities- Current state (As-Is) Analysis of existing process, Future State Design, Benefits mapping and Analysis,
Roadmap . Execution and monitoring
Business Process Re-engineering – Renewals process (2014; Location – London and Brighton, UK)
• Achievements – 10% Reduction of Opex for 2014-15, 66% Reduction in Renewals TAT, 25% Reduction in Processing
time, Identification of several improvement areas within business constraints, Awarded MetLife-Torchbearer award,
Globally Recognized on MetLife CentreStage Platform
• Skills employed – Management Consulting,Lean ,Six Sigma tools, Project Management
• Project activities - Current state (As-Is) Analysis of existing process, Future State Design, Benefits mapping and Analysis,
Roadmap , Execution and monitoring
Multi National Business Effectiveness Review (2014-15; Location – New York, USA)
• Achievements – Recommendation and Implementation of outsourcing measures leading to an estimated $5 Mn
savings in costs (over the next 5 years), Design of a Project Management office, Technology opportunities leading to
30% increase in productivity and Re-design of Finance model with an estimated ROI of 20%
• Skills employed – Management Consulting,Project Management, Portfolio Management
• Project activities -Worked across life-cycle of projects- Initiation, Planning, Execution, Control & Monitoring and
Closure in several knowledge areas including Integration, Scope, Cost, Time, Quality, Procurement,Communications,
Risk and Stakeholder mgmt.
Asia Portfolio Management (2015- ; Location- Across Asia)
• Achievements- Standardization of Distribution KPIs across regions
• Skills employed- Project Management, Portfolio Management
• Project activities – Project Managing review-project for Distribution Metrics, Aligning elements of generic best practices
with current Metlife requirements (if and as applicable)
Team's internal-change manager for Capability Maturity Model Integration –CMMI (2015; Location – Noida, India)
• Achievements- Achieved 100% integration (customized metric-design + alignment-tracking) of internal-team
governance with CMMI framework
• Skills employed- Management Consulting,CMMI Implementation
• Project activities - Besides design, Optimized deployment of compliance activities among team members based on
Complexity and Frequency of manadatory tasks
Apr2011 to
Oct2012
CAPGEMINI
CONSULTING
MUMBAI,
INDIA
Business consultant- Financial services domain
Major projects highlighted as below:
Indian Market Strategy for a global Banking group (2011-12, Location – Mumbai, India)
 Achievements - Sucessfully formulated benchmarking, solutions and best practices for various business issues – retail
banking, rural banking, payment solutions, wealth management, private banking and distribution strategies
 Skills employed - Management Consulting,Troubleshooting
 Also designed a framework for locational analysis- still used in some business lines in the firm
Digital Roadmap for Sales vertical for a major insurance client (2012, Location – Paris, France)
 Created a digital roadmap which post-implementation, increased Sales prodcutivity by 40% with 20% increase in

2. digitization (2012)
 Skills employed – Management Consulting, Cost-Benefit Analysis, Agile
Distribution Strategy for a major insurance client (2011, Location – Mumbai, India)
 Achievements- Designed and delivered in a short time a multi-channel sales solution for an Insurance firm’s
distribution strategy. Post- Project credentials drove selection in Global centre of Excellence
 Skills employed - Management Consulting, Cost-Benefit Analysis
Contribution in Global forums (2011-12)
 Major work-publications in Banking frontier and Express computer
 Part of the founding team for ‘Global centres of Excellence’ in BFSI domain
Jun2009 to
Apr2011
ICICI
PRUDENTIAL
LIFE
INSURANCE
INDIA
Manager / Business Intelligence and Sales Strategy
 Proactively contributed to the increased usage of analytics in sales-related decision making from 30% in 2009 to over
70% in 2011
 Successfully pioneered a Clustering technique to revamp Customer Segmentation strategy for existing customers
 Re-engineered online portal’s process for data capture, inreasing Operational efficiency from 80% to over 90%
 Incharge of customer behavioral analytics for Direct Marketing. Responsible for Upselling model uplift by 20%
ADDITIONAL TRAINING CERTIFICATIONS
2015
2014
2013
Lean Six Sigma Black Belt
Certified Project Management Professional – PMP (from Project Mgmt. Institute
PMI) Certified LEAN Implementer (from Lean Management Institute of India)
INTERNSHIPS/ FREE-LANCING ASSIGNMENTS/ VISITING FACULTY
Oct2012 to Jan
2013
MCUBE
MARKET
SOLUTIONS
(start up of 40
employees)
DUBAI, UAE
Business objective: Setting up working functions in Strategy, Planning and Operations
 Responsible for operational expansion to reach annual revenues from below 2 mn AED to 4mn AED (estimated).
Achieved in 4 months
– Market strength assessment in retail banking and CPG– Profitability estimates and market analysis
– Risk assessment of planned campaigns and product launches in retail banking
– Process optimization and ROI analysis- cost solutions for vendor distribution and periodic roadshows
 (Company being a small-scale company) Was also incharge of supervising financial planning, internal process
restructuring and target definitions for sales
Sep to Dec
2009
MUMBAI
UNIV.,INDIA
• Visiting faculty for Management Information Systems (1st Year PG course)
• Visiting faculty for Project Mangement (2
nd
Year PG course)
Apr to May
2008
MAC QUARIE
SINGAPORE
Intern / Debt structuring and distribution
 Reporting to the MD of Financing- Asia
 Credit rating evaluation for Singapore REITs; presented the same to Moody’s
 Created the DSD matrix- a reference framework for legal factors and market states across Asian debt markets
OTHER PROFICIENCIES
Languages English, Hindi, Telugu, French (A2 level)
Computer/soft
ware utility
MS Office (Word, Excel, Access, Visio, Power Point), Minitab, SAS, SQL,VB,MATLAB, C++
INTERESTS/ ACTIVITIES
Associative
participation
 Organizing Team for People 2.0 initiative (Employee Engagement) at Capgemini (2011-12)
 Organizing team for Annual fest at ICICI Prudential (2009-10)
 Sports council member at IIM-C (2008) and at IIIT-H (2006-07)
Social
Contribution
 Corporate Participant in fund raising marathons in Singapore and India
 Worked with WWF on change management in the Sunderbans
Sports/ Hobbies  Athletics ; Cricket; Writing/ Blogging ; Trained in karate, muay-thai and BJJ;