Vincent Moreno Jr. has over 10 years of experience in office administration, customer service, and clerical work. He currently works as an Office Technician for the Governor’s Office of Emergency Services, where his duties include providing administrative support, maintaining employee records, and ensuring timely mail distribution. Previously, he held roles as an Office Assistant for the State Controller’s Office and customer service roles at McDonalds and Sanctuary Recording Studios. He has proficient skills with Microsoft Office software and focuses on excellent customer service, communication, and time management.

1. Vincent Moreno Jr. Page 1
Vincent Moreno Jr.
Vincent.moreno@caloes.ca.gov
vinnymoreno916@gmail.com
Desk (916)657-9476
Cell (916)718-4769
Applicable Skills:
● Positive attitude
● Punctuality and good attendance
● Excellent work habits
● Proficient Typing skills
● Proficient Microsoft software training
● Good communication and organizational skills
● Ability to multi-task and to adjust to priority changes
● Committed to customer service
Work Experience-
Office Technician (TYPING) 7/16-Present
Governor’s Office of Emergency Services, Public Safety & Communication- $2768.00Monthly
- My primary duties are to provide administrative support to Division/Unit managers as needed. Perform
difficult and sensitive clerical support duties in accordance with office and departmental guidelines and
policies. Provide monthly leave usage reports to management; perform attendance clerk functions for
approximately 375+ employees, utilizing a personal computer and the Lotus Notes, Project Time Reporting
(PTR) database system. Maintain the Public Safety Communications Directory and Employee Telephone
listing utilizing a personalcomputer, Outlook and Microsoft programs.
- Responsibly use a CAL-Card within the established procurement rules as defined in the State
Administrative Manual (SAM), State Contracting Manual (SCM), and the department’s policies and
procedures to procure office supplies for the Support Services Division. Ensure timely distribution of daily
incoming and outgoing mail utilizing an electronic date stamp machine, mail machine and Microsoft
software. In order to ensure accuracy and accessibility of documents for staff, maintain manual and
electronic files according to office procedures and in compliance with SAM Records Retention procedures .
Office Assistant 6/12-5/31
California State Controller’s Office of Disbursements- $2,636.00Monthly
- My primary tasks as Courier (Office Assistant)were to pick up, sort,and deliver interoffice/postal mail to
various Sacramento locations. As well maintain a state vehicle. Strict timelines needed to be adhered to
consistently every day to ensure each department has what they needed at the time they needed it.
- My primary tasks as an Office Assistant is to perform general office duties such as, utilizing a working
knowledge of the Claim Schedule Process in order to process the “special” claim schedules under
exceptional time release circumstances. Also, I assemble and distribute payroll warrants, EFT Advices,
monthly reports, and other related documents for various agencies/campuses. As well as provide support
services to the division, log and review warrants, and accept phone calls from issuing agencies and the
general public.

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Studio Intern 3/12-6/12
Sanctuary Recording Studios- $0Monthly
- My primary tasks included but not limited to gear and instrument set up/upkeep,interfacing and moving
gear, assist the engineer before, during, and after the recording session. I also had to run errands and act as
the suite receptionist. I had to answer a multi-lined phone and distribute mail. Utilizing Microsoft
Outlook, I had to book and coordinate recording sessions between artists and engineers. As the
receptionist, I also had to greet and instruct artists and customers with their pertinent information about
their recording sessions i.e.: what studio their session was going to be in that day, what was happening with
previously recorded material, and what the schedule was for that day of recording.
Customer Service Representative 11/09-2/10
McDonalds Corporation-$8.00 Hourly
-My three main duties consisted of: customer service, food preparation, and cleanliness and hygiene. At
McDonalds, customer service is paramount. I had to provide quick accurate service as well as have
sensitivity for every customer’s needs. Food preparation requires the use of a wide variety of specialized
equipment. Orders had to be produced quickly and in a consistent manner. Lastly, cleanliness and
hygiene are very important not only to the outward appearance, but also every customer’s experience inside
the McDonalds. I had to learn how to use several cleaning products as well as utensils.
Student Assistant 9/08-6/09
Department of Corrections- $9.23Hourly
-My duties included assisting in the performance of administrative duties related to the Telecommunication
System’s database tables,files, and otheradministrative functions. I also had to assist in the research and
updating of records and files. As well as assist the leasing staff in organization and filling cubicles with
necessary tools staffneeded i.e.: phone lines, computer lines, printers, and fax/copy machines.
Seasonal Installation Technician 3/08-8/08
J&C Flooring- $10.50Hourly
-My primary function was to lay flooring in a variety of establishments such as buildings, restaurants,
homes, offices, and factories. Some of the materials I used were laminate, linoleum, vinyl, cork, rubber,
cement, carpet, wood, and tile. Other specific duties included inspecting and cleaning area for installation,
measure the area, determine how much materials should be used, and routinely employ a wide variety of
power tools to cut and install flooring.
Student Assistant 8/07-1/08
State Controller’s Office Departmental Accounting- $9.23Hourly
-My primary duties were to assist with and act as the receptionist by answering a multiline phone and
greeting anybody who came to the reception area window. I also had to retrieve and sort department mail
to addressed individuals. A big part of my daily routine was assembling departmental and CIRM claim
schedules. This requires attention to detail and organizational skills. Furthermore, I had to perform various
clerical office duties such as filing, copying, and collating.

3. Vincent Moreno Jr. Page 3
Education
Sound Master Engineering Certificate Graduated Feb. 2012
Pinnacle College, Sacramento
Christian Brothers High School, Sacramento Graduated June 2005
References
 Corena Hernandez- CalOES, Public Safety & Communication, Client Materials & Cost Recovery,
Division Chief- (916)657-9876
Corena.hernandez@caloes.ca.gov
 Jose Barajas- State Controller’s Office, General Disbursements,
Office Technician- (916) 322-7291
jbarajas@sco.ca.gov