1. Present Details
Resume of Douglas Benedict Costa
Monem Business District, L-12, 111, Bir Uttam C.R. Dutta
Road, Karwanbazar, Dhaka–1205. Cell: 01711665026,
douglas_costa@live.com.
Objective
To build my career with an organization which will help me to enhance my learning and give me
the opportunity to invest my experience for the organization.
Professional Skill
- Having 57 months of experience in the field of banking (ITO).
- Profound accounting and financial skill.
- Excellence in financial trisection process & Service Delivery management.
- Good knowledge of management software and usage of its tools.
- Having good business administration and development operation skill.
- Having good Customer communication skill.
- Advance knowledge of computing.
Job Experience
STANDARD CHARTERED BANK, 07/12/2011 to Present
Position: Officer / Analyst
Key Responsibilities:-
Clearing –In Present
- Financial transaction processing of clearing house and Fund Transfer Department.
- Operations in Outward & Inward cheques processing.
- Identifying Fraud risks & handle inward and outward clearing instrument.
- Others: Technical Verification, Scanning, Return House.
- Performing of Positive pay operation.
Fund Transfer-In Present
- Process requests for account to account transfer and local funds transfer.
- Process term deposit requests & customer salary payments and others transaction.
PDC Management –till 2013
- Process post date cheque for outward clearing.
- Monitoring PDC compact room.
Support service till 2012
- KYC & KCA checking and Presentation.
- Delivery Management Operation with SLA, TAT.
- Project Operation analyst, Vander Management.

2. SINAI, Jan 2010 to Nov 2011
Position: Officer Admin
Key Responsibilities:-
- Account &Financial management.
ANTIOCH , 1st April to December 2009
Position: Client Relation officer,
Key Responsibilities:-
- Counseling & Customer services and positive interactions with guests.
- Communication with Student and University.
- Arranging seminar for study aboard & Entertainment management.
- Maintaining official documents of the department and handling official e-mails.
Academic records
- Master of Business Studies, 2nd
Class, Management, Govt. Titumir College, 2009
- Bachelor of Business Studies, 2nd
Class, Management, Govt. Titumir College,2008
- Higher Secondary Certificate, GPA 3.7, Business Study, Notre Dame College, 2004
- School Secondary Certificate, GPA 3.63, Commerce, St.Nicholas High School,2002
Computer Skill
- MS Excel, MS Power Point, Ms Word, Outlook, Access Databases, Internet browsing
and various management software.
- Graphics Design.
Personal Skill
- Very good in English writing, reading, speaking and listening
- Good in data analysis, planning, accuracy skill and attention to details.
- Excellent problem analysis and judgment according to the situation.
- Ability to keep calm under pressure and a quick learner.
- Self-starter and highly disciplined & Initiative and ingenuity.
- Relationship management and Excellent negotiating skills.
Training
- Foundation course of Banking from BIBM
- Various mandatory e-learning & in training session
Hobbies
- Social activities, Reading book, Listening song, Recitation, Playing Basket Ball, Fishing.
Permanent Address
Father’s & Mother’s Name : Mr.Arun Shamoal Costa & Mrs. Sushoma Mariam Costa
Permanent Address : H-78, Wd-03, Block-B, R - 03, East Bhadaerty,Kaligonj
Powrosova,PS+PO: Kaligonj,Gazipur-1720,
National ID : 19833313486604527 (Bangladeshi)
Reference
Faisal Shah Naveed
Manager, Standard Chartered Bank.
Mobile : +8801822288505
Email – shah.Naveed@sc.com
Mr. Allen Joseph Gomes
CEO-Antioch Bangladesh
Hs- 295, Rd-09, Block – D,Bashundhara,Dhaka -
1229,
Bangladesh,Cell: 01713063979, 0161 3063979
Email -mail@theantioch.info