1. A. SHAYAM PRASAD
#11/12 Bharathi Road, Perambur,
Chennai -11
Mobile +91 9962097433
E-Mail: akulashayamprasad@gmail.com
__________________________________________________________________________________________________________________
Summary:
Commerce Graduate with the specialization in International Business Management and 6 Years of
experience in Cash Management Operation in Banking Services, Extensive Background in
SDN,AML,SWIFT, Nostro Reconciliation, Funds Transfer/Payments Processing, Investigations.
Target oriented professional in customer service with strong expertise in banking Customer Due
Diligence (CDD), Know Your Customer (KYC) and Possess excellent verbal and written
communication skills.
Career Objective:
Seeking suitable opportunities in banking and client relations unit with a growth oriented
organization of high repute that offers professional as well as overall personal development.
Key Skills:
 Abilities in performing Quality audits, planning, strategising and implementing with
demonstrated success in achieving Customer delight and Compliance related administrative
matters.
 Adept at handling day to day administrative activities in co-ordination with internal/external
departments for smooth business operations.
 An effective communicator with excellent relationship building & interpersonal skills. Strong
analytical, problem solving & organizational abilities. Possess a flexible & detail oriented attitude.
 A responsive human resource who takle the query of overseas client in related to payment by
communicating with country head to find immediate resolution.
Professional Experience:
Senior Officer (CDD- Know Your Customer):
Scope International - Standard Chartered Bank, Chennai
January 2015 to present
 To undertake KYC and Sanction checks for on boarding the client for Enhanced due
diligence purpose for all the Investment banking customers ( World Check ,Experian Check)
 Trained on KYC (Know Your Customer Guidelines): Guidance on customer Acceptance
policy, Customer Identification Procedure, Sanctions Procedure, Politically Exposed Person,
Country Risk Matrix, Risk management and features to be verified and documents that may
be obtained from the customers
 Acting as a gatekeeper for verifying the clients before they get on boarded.

2.  Verify the authentication of Institutional documents for the corporate clients like Certificate
of Incorporation, Share and Director Registry, M&A, E-Proofs and public online Google etc.
 Verifying Client Identity proofs like Passport, National ID card Driving License and address
proof like Utility bills, Bank statements etc.
 Conduct KYC due diligence check via (Passport checker, Google, Card and Country Caution
list World-Check) Credit Checks in Norkom.
 Expertise in maintaining highest level of quality in evaluating account opening forms, KYC
procedures, standard settlement instruction and counterparty accounts set up in bank
source systems; ensuring adherence to all the quality parameters and procedures as per the
stringent norms
 Investigation about Source of fund and source of wealth for the business , Reviewing RM’S
confirmation letter and Auditor financial statement about the company
 Performing KYC and Sanction check for the all the shareholders , Directors and signing
authorities (POA) of the company
 Analyzing the nature of business of the company and investigation about trading address
 Performing affordability checks, wealth background checks, court judgments etc to make
sure clients meet all kind of eligibility criteria to open international Stock account and
Individual Savings account (ISA) within SLA
 Daily, Weekly and Monthly MIS preparation and updating in share point. Also preparation of
PPT Presentation for the Weekly call & Updating of Dash Board and conducting Weekly
huddle.
Senior Officer (investigation’s & Payments Verifier):
Scope International - Standard Chartered Bank, Chennai
August 2008 – December 2014
Role:
Verifier and Team Coordinator for Fund Transfer Investigations of Standard Chartered Bank, NY
Knowledge Domain:
• Having experience in handling outgoing transactions of MT103 and MT202 payments for all
currencies
• Swift formatting and messaging (MTXXX) and payment format for Claims for Charges.
• US Dollar Clearing – CHIPS, FED. RTGS,NEFT CHAPS
• USD Correspondent banking leading to direct interaction with Customers, Customer’s
accounts, account statements.
• Trained new joiners (more than 10 people) on the process and ensured that training had
been effective by assessing them with tests and query session.
• Handling First /Second Level Escalations Mails.
• Cash Reconciliation & Ensued outstanding receivable receipts from CMS system.

3. Key Accomplishments
Clients
Investigating the post fact transactions passes via Standard Chartered Bank.
• Act as a bridge between the sender and receiver of funds for USD payments.
• Handling client inquiries via Swift messages pertaining to their transactions and giving
them appropriate solution after studying their requirements within the given turn- around
time (TAT).
• Adhere to the service level agreements (SLA).
• Liaising with other banks directly via phone in order to get an end to end resolution on
certain issues pertaining to the payments.
• Catering to customers’ requests through calls, emails and banking communicators.
• Coordinating with the bankers with regard to escalations, delays and urgency in payments.
Internal
• Weakly hurdle with my team members to update the process & Reduction of errors.
• Root cause analysis and rectify to certain problems in order to streamline the process for
the benefit of business.
• Providing the MIS reports including researches to the Operational Risk team.
• Scrutinize on all the inquiries pertaining to the payments to detect suspicious activities and
be more vigilant to abide to US Laws, issues related to OFAC and countries which are in
Sanction List. And if so, immediately addressing it to managers.
• Providing direction and support to junior staff and new executives for building capacity and
better client servicing including the guidelines for interaction with customers.
• Functioning as a process trainer, preparing a training plan & updating the associates on
latest developments & modifications for processing of applications.
• Responsible for publishing reports and performance of the entire team.
• Consistently maintaining the Service Level Agreements (SLA).
Testing
 Performed functional and UAT testing for relevant areas which facilitates our operations.
 Testing on regular basis for discrepancies in the system.
 Involved in Functional, Regression and UAT testing’s
 Worked in process automation for the following workflows - UTC, BCNR, Return of Funds,
Correspondent Bank Charges, Incoming Debit authorization & Multi Branch access.
Achievements:
• “Business Champ Award (Service)” For an excellent contribution in customer service.
• Received many accolades e-mails and calls from Clients.
• Completed RCA (Root Cause Analysis) in Email from various Departments.
• Actively participated and guided 20 CSR (Corporate Social Responsibility) activities in
helping differently able children, visually challenged, poor and needy village students and
HIV affected people.

4. • Being a coordinator for Aspire (a sport and cultural event in Wholesale Banking)
successfully won the title thrice from 2011-2013.
Expertise in the Products used with the Job (Applications Used):
 CERS - Client Enquiry Resolution System.
 TGBR - The Global Banking System
 EBBS - Electronic Branch Banking System.
 MTS - Money Transfer System
 TLM - Transaction Lifecycle Management
 FT Recon - Funds Transfer Reconciliation Statement.
 BOWB - Back-Office Workbench
Profile on Education:
 B.COM Corporate secretary ship from [D.G. Vaishnava College, Arumbakkam Chennai - 600106 ]
Under the University of Madras with Second class.[Year 2008]
 Higher Secondary Passed in First class, from [S.S.V.Hr Sec.School, Park town Chennai - 600003]
in [Year 2005.]
Personal Profile:
Date of Birth: 06-01-1987.
Father’s Name: A. NAGESWARA RAO,
Mother's Name: A. Anusuya
Marital Status: Married
Languages Known: English, Tamil, Telugu and Beginner in Hindi
Nationality: Indian
Passport Details & Expiry: J2464863 & 21/10/2020
Declaration:
I hereby declare that the above mentioned details are true to best of my knowledge and belief.
Date:
Place: (SHAYAMPRASAD.A)